wifi kept dropping out

room service was lovely- vegetarian option was really tasty and home cooked staff were happy to put

breakfast was lovely cooked

was a little disappointed in the breakfast.

location, bar and restaurant

great food at the bar and in the restaurant

good, comfortable bar and terrace

golf buggies speeding in car park

good bar and restaurant areas

everything spa leisure facilities restaurant and staff lovely peacefull area q

arrived at 2 for check in and given the key and told it should be ready we went in and all dirty laundry was on

till after 11pm by noise that sounded like a tumble dryer and/or washing machine was in a room/laundry close by

very friendly staff. comfortable, clean rooms good wifi!

was in a convenient place for where we were travelling to, good car parking facilities and the bed was very

no wifi in rooms

staff who couldn t do enough, stress free check-in, superb food especially the amazing breakfast, overall you

did say room service was not available due to covid-19 but we took that to mean delivery of food, drinks,

breakfast not included and was expensive at 12.50

bar staff didn't know how to pull a pint nor work the bar my wife had to tell them how to do

area with plenty of parking

e were told they were in the laundry) as we arrived quite late we could not get anywhere else so had to suffer

everything, did not feel safe, locked out in the middle of the night, no laundry service, staff barley speak

laundry piled up in reception

poor wifi

good parking place, nice restaurant, fast wifi

was a very large with many facilities but nowhere to do laundry especially if you are travelling

great staff as always, quiet night, woken by laundry delivery but had slept ok until then..

everything. nice place for a short stay with kids

pool and sauna was not working due to the boiler breaking but this was not anyone's fault just one

friendly and kind staff, kids felt so at ease, great food

the wifi was very unreliable, the tv lacks some functionality

great location , lovely staff. clean. restaurant and bar downstairs.

could do with a bar in the bath for safety getting in and out of the shower or an anti slip mat.

24 hour bar ud83cudf7b

the phone system didn t work throughout our stay so room service and front desk wasn t easy to contact

had an issue with some dirty laundry from previous guest being in the room

plenty of car parking

gym needs updating

the door doesn t open with ease and is a struggle for senior and kids alike

rooms good wifi - the only issue we stayed next to the rear fire exit and your staff stand there having a

if i am staying for more than 2 days, i'll love to do my laundry

the only simple improvement i d love in any/all hotels is adding a coin operated laundry as families often

ev charger available free.

good spa facilities and lovely buffet breakfast

room service great

no laundry facilities over the weekend

7 o'clock there was noise outside of our window, they were moving laundry, and it was loud, me and my fiance

we love the swimming pool, sauna and steam room and are yet to try out the gym

staff were polite and excellent service, breakfast was also amazing

are regular but never had problem but this time the spa jacuzzi wasnt working properly and thats the reason we

15 am by the laundry lorry

which meant late evening we could still hear the noise from patrons sat outside, and the laundry delivery around

30am by laundry lorries being loaded

breakfast was great, good choices

free parking available

there is free wifi and good parking

building itself was very inviting and impressive, good parking, everything was simple as a customer and flexibility

easy parking, great wi-fi, could ve fault the staff or the breakfast

no menu in my room for room service - shock horror

wifi didn't work. no plug next to bed

no information in rooms regarding hotel services such as laundry/room service etc

advertising it, they don't arrange dry cleaning or laundry anymore which as a business traveler is the reason

flush didn t work and there could have been a couple more facilities such as laundry and computers

we used the gym & roman themed pool with was lovely

loved the kids being able to us the sauna and steam room with us

the bed and less noise in the morning from laundry lorry and other guests banging door's

of the nights a coach had parked up and we had no parking space, wifi needs improving with range and

sometimes they have events on, this makes the hotel very busy and people use the bar who aren t staying in

friendly staff, parking, reasonable breakfast, clean rooms

spotless modern hotel free wifi short walk from the station and town centre

alas, when we arrived, there were 2 other cars and a laundry lorry that blocked most of the driveway - not a

the wifi is brilliant, very fast and reliable (upwards of 140mbs

didn t have breakfast but particularly loved the design of the bedroom and bathroom and the bed and pillows

staff in ur restaurant especially the lady who ran ur bar and restaurant, she was a wonderful staff member and

the fish was a very small portion and my sister commented is that a kids portion you got i said it looked like

laundry facilities

no laundry provided

we ate in the bar and the food was simply superb

wide choice for breakfast served in the main restaurant, jamies bar has a good ambience, roomy and comfortable

faced this experience at previous day of my check out, laundry was not returned on time

best costumer service and the best night time breakfast

were there for my daughter's graduation and late evening we requested sandwiches from room service

our room had no wifi details either

as we'd only booked for that one night, with the aim of relaxing and sleeping in away from our kids the whole

cashless and had to pay via card for laundry

room backed onto the laundry room which was noisy

there was no laundry on the premises and washing had to be sent out; as there was no listing for 'slacks' on

upgraded to breakfast and it did not disappoint

had very creaky doors which was a little frustrating when we were trying to stay quiet to let the kids sleep in

during housekeeping times the hallway was crammed with dirty laundry, room service trays, hoover sprawled across

and i had hoped that their would be laundry service as well and there wasn't

laundry is missing

would have liked if there was a laundry service.

agnes and security, all cleaning and bar staff very

mistakenly took my personal towel from the room but that was ok since i found it from their laundry bag but then

laundry was not clean, it was kept folded on a shelf, it was smelly, the one left in the washroom,

bar is open late for drinks and food

the warm welcome, very fast check in . the room was pleasant, the bar lounge was clean and comfy

no kids menu in the restaurant

there was no laundry on site for guest to use.

the bin and laundry area that is overlooked by many rooms could be covered.

to be cool and you cant open the windows as its high so they dont open and i get why bacuse of kids ect and

great location and spacious rooms. very clean and comfortable. bar is great and lovely

good breakfast & quick room

no laundry facilities

no laundry service

golf bar prices were very reasonable

we chose it largely for value and the fact there was ev charging available

reception staff and loved the wood burning fire between the lounge dining room bar

access to bar and restaurant onsite is a bonus

the restaurant and bar staff were very nice and friendly

wifi in room ( furthest away from the reception area) was poor

wifi was poor but happy with everything else

good value and clean and tidy great parking

corridor laundry/hoovers etc left in corridors

there was cleaning products and dirty laundry left in the hall ways

breakfast and coffee was great

friendly and helpful staff. excellent food in restaurant and food from bar menu

throughout the night but once we made reception aware we was given a free breakfast and offered late check out

laundry pick up lorry arrived right outside our room at 6

how to pay for the parking wasn't very clear thats all.

very good place to stay overnight. cheap and exclusive specially with swimming pool

was that we meet with friends who had come from all around the country but there happened to be a kids chess

excellent breakfast, comfy beds and plenty of free car parking spaces.

laundry company 5am

issue was the noise from the laundry being collected at 6am, which was not really in the control of the hotel

early morning worker banging trays around with laundry outside our window

staff said they had no pillowcases and laundry only delivered once a week , so wouldn't be getting any soon

staff said they had no pillowcases and laundry only delivered once a week , so wouldn't be getting any soon

the temperature in the room was unbearable and we were next to and underneath maintenance, laundry etc

the room looked shabby we was woken up by the laundry van right outside the window and large metal cages being

or lunch or dinner, when we went to look for our room we at the back amongst all the cleaning and laundry

the pool and gym were especially good as was the breakfast.

the evening meals could have been better felt sorry for the kids as the menu was not for them

friendly staff, lovely bar food

everything. great room. great staff. great location. great bar food.

stayed for a golf weekend

kids beds (z-beds) quite uncomfortable with lumpy pillows

spa changing rooms were very cramped, no personal changing area and in need of a clean up

additional cost to use the pool rather over priced.

pool area needs some improvement to make it cozy and kids friendly.

wifi wasn't great.

room was clean and beds were comfy staff were friendly wifi worked well.

plenty to do with the spa, beauty rooms, a fantastic gym, lovely bar area and you can even finish it off with

beautiful hotel, top notch staff, high end food, stunning surroundings, relaxing spa and spectacular rooms

great breakfast

the room was fantastic- very clean and spacious

also, the staff is very friendly, and wifi ran like clockwork

excellent wifi though made up for it

shabby corridors, rooms still being cleaned at 5 o clock, with hampers of dirty laundry and dirty bedding on

comfortablre beds, gardens, very pet friendly, food

the room was great for one adult and two kids. it felt like a little apartment.

clean room ,nice hotel,kids was a very happy thank youud83dude43ud83dude43ud83eudd29

lack of staff to man bar, and room service. forgot to bring something i had asked for.

breakfast was delicious, staff were so helpful and great atmosphere

all the staff were welcoming and efficient, the lady behind the bar and the team serving breakfast

good location - near to leamington spa where i was participating in national bowls finals.

breakfast was

breakfast had its short comings