alas, when we arrived, there were 2 other cars and a laundry lorry that blocked most of the driveway - not a

00 it was still a pool

food is good and bar is great rooms are clean, comfy and look great

so clean amazing wifi good view big rooms comfy bed nice

it was fine for me, but maybe if you’ve got young kids and lots of luggage, it might be a bit of an inconvenience

faced this experience at previous day of my check out, laundry was not returned on time

the room service chap was also very courteous and helpful

i ordered room service - it was accepted, but the was told to come

very friendly staff at breakfast!

no wifi in room

room backed onto the laundry room which was noisy

cashless and had to pay via card for laundry

there was no laundry on the premises and washing had to be sent out; as there was no listing for 'slacks' on

were so welcoming, from reception to bar to the leisure club and even the chef who when asked how we could find

it's plush in side, reception give you and instant welcome as do the bar staff

mistakenly took my personal towel from the room but that was ok since i found it from their laundry bag but then

laundry was not clean, it was kept folded on a shelf, it was smelly, the one left in the washroom,

arranged a late arrival staff were helpful and friendly and bar was open till 2 which was a bonus room lovely

lack of wifi due to maintenance work in the city.

the warm welcome, very fast check in . the room was pleasant, the bar lounge was clean and comfy

no laundry provided

laundry facilities

a small niggle, we have breakfast here because we can get it room service, we dont normally eat breakfast when

was amazing ,we had bar food the first time in the belmont and it was really good and definitely value for

the location, the room, the free parking, the people who work there, and the lovely breakfast

there was no laundry on site for guest to use.

the bin and laundry area that is overlooked by many rooms could be covered.

i used the gym everyday - has everything you need in my view

to be cool and you cant open the windows as its high so they dont open and i get why bacuse of kids ect and

courteous staff. great location! complimentary early check in. location!!

the bed and less noise in the morning from laundry lorry and other guests banging door's

friendly staff, parking, reasonable breakfast, clean rooms

of the nights a coach had parked up and we had no parking space, wifi needs improving with range and

free parking and wifi

the breakfast was a big improvement on my visit in august. the room was spacious and comfortable

laundry is missing

during housekeeping times the hallway was crammed with dirty laundry, room service trays, hoover sprawled across

would have liked if there was a laundry service.

and i had hoped that their would be laundry service as well and there wasn't

fairly early check in and late standard check out times so good value

free parking

building itself was very inviting and impressive, good parking, everything was simple as a customer and flexibility

leaky, the radiator was blasting heat and turning it to frost didn t change anything and the wifi didn t

large victorian house, with ample on site parking about 1/2 mile from the centre of leicester

no menu in my room for room service - shock horror

had an issue with some dirty laundry from previous guest being in the room

good wifi, comfortable bed and lovely hot shower - breakfast was plentiful and fresh - really sweet

withs kids no worries, when kids shouting

was good for the space centre, ideal with kids with the bella italia attached

to find and ample parking

if i am staying for more than 2 days, i'll love to do my laundry

the only simple improvement i d love in any/all hotels is adding a coin operated laundry as families often

our room was decorated with petals and towel decoration as well as cakes and complimentary drinks to celebrate

ev charger available free.

wifi, i was unable to connect

shabby corridors, rooms still being cleaned at 5 o clock, with hampers of dirty laundry and dirty bedding on

pet friendly, but no price shown on website at all

and taking them into the back, not sure if they were going to eat them or they were for room service, looked a

the restaurant is good, we love the bar and lounge

we had our pet dog with us and nothing was a problem in regards to him, and it was so easy to get to

arrived at 2 for check in and given the key and told it should be ready we went in and all dirty laundry was on

till after 11pm by noise that sounded like a tumble dryer and/or washing machine was in a room/laundry close by

good sleep very good breakfast staff friendly room very clean

bathroom could do with re-decoration. lack of free wifi.

no wifi in rooms

it was right over the front entrance by the laundry cupboard

hotel was clean, staff were polite and helpful. small spa but clean and no noisy kids.

pool area

everything especially the food bar and staff

spa was just perfect just what was needed for a relaxing weekend break

room service meal was quick and high quality

and room service closing too early 9

excellent breakfast

the breakfast was also delicious

great price large family room breakfast included in price close to town son enjoyed the small gym

good, comfortable bar and terrace

good location. lots of car parking . also very helpful staff.

to gluten and dairy and although i didn't realise the time i ordered food very late bur the bar staff and kitchen

i was staying for a wedding so arrived early, and they did everything they could to help me get checked in

only niggle was a forgotten room service order which was soon remedied with a follow up call and complimentary

the temperature in the room was unbearable and we were next to and underneath maintenance, laundry etc

the room looked shabby we was woken up by the laundry van right outside the window and large metal cages being

or lunch or dinner, when we went to look for our room we at the back amongst all the cleaning and laundry

love the building, the gardens and the use of the pool

the evening meals could have been better felt sorry for the kids as the menu was not for them

friendly and helpful staff. parking laundry, cleaning service

cleanliness and friendly staff. good facilities in the room. close to the event and good parking

nice quiet location. close to town. free parking. only one storey high

the wifi signal in room was not very strong a bit older bathroom

it lacked both speed and wifi range in my room (room 12) and streaming from netflix/nowtv was

7 o'clock there was noise outside of our window, they were moving laundry, and it was loud, me and my fiance

no laundry facilities over the weekend

which i could think of except the communication system from room to reception or room service is not good or

kids friendly nice size room great location

leonardo hotel it was very clean the beds were very comfortable the staff were always polite nice bar area in

for what we needed, parking was easy, room was spotless, beds were comfy, shower was great and breakfast was

breakfast was lovely cooked

wifi was not secure

room & bar were great

location, bar and restaurant

flush didn t work and there could have been a couple more facilities such as laundry and computers

advertising it, they don't arrange dry cleaning or laundry anymore which as a business traveler is the reason

no information in rooms regarding hotel services such as laundry/room service etc

great breakfast. good swimming pool / gym.

i used the gym and pool etc

lovely staff and room service is good

didn't really see much of the rest of the hotel as it was just a quick stop over but grounds and bar seemed nice

quiet clean rooms, friendly efficient staff. secure parking. excellent meals.

easy to find and plenty of parking

the staff even made sure he could sit in the bar with us and organised a special table in the green room so he

rooms parking, food choice. ground floor twin room .

no bc wifi in rooms from laptop, noisy heater when turned on. room 41

the women behind the bar were so lovely and really helped me out

good value and clean and tidy great parking

no secure wifi so couldn't work

30am by laundry lorries being loaded

which meant late evening we could still hear the noise from patrons sat outside, and the laundry delivery around

15 am by the laundry lorry

can't comment on wifi as didn't use it

location,parking,wifi

it has free, on-site parking, my single room was nice, the en-suite was modern & stylish

near twinlakes theme park free parking lovely staff.

wifi password put in rooms would be helpful

good fast wifi

are clean & comfortable, staff are friendly and helpful, food is lovely, easy to find, plenty of parking

laundry extractor in room, which was fixed quickly after i called

pool area was nice too

hotel which was amazing spacious room great bathroom room service was second to none overall a good

free wifi throughout

the wifi was not good but everything else was perfect. no complaints.

and helpful staff, room was surprisingly quiet but a bit cramped for a family with 2 adults and 2 kids

then for around another 3/4 hours after this rude awakening they used foul language and there kids were crying

bed for the kids was not ready on arrival

loved free wifi loved my breakfast

reception staff top notch bar staff superb breakfast staff excellent room was very nice

sounded like a laundry machine running all night

great facilities with pool & spa, helpful staff. food was excellent.

swimming pool out of action.

the hotel was great value, everyone was welcoming and helpful and the room and breakfast were brilliant

breakfast was fine except for the bacon, which was much too hard

laundry bedding was left at the end of each corridor in sight of public, even blocking a fire exit

leave, the room was more than we could expect and soooo comfy and a added bonus was the relaxing spa booking

lovely comfortable rooms and beds the spa and bar were good

also had approved late check out and cleaner burst in very overpriced for what we got

to noisy, i could listen the tv show on every room, and the drunk kids are something to review

good internet and free parking

home grown fruits and vegetables, lovely garden to sit out in on a balmy evening, safe off-road parking

twin room was a bit small for 2 adults would have paid for larger twin if it had been

nice welcome, great location, good parking, wonderful garden, great breakfast and very comfy bed

very friendly and helpful. lovely hotel, comfortable rooms and good parking...highly recommend.

room was next to the laundry which was noisy at times.

the only thing that could have been better would be room service at breakfast time

proximity to our destination for the weekend, great facilities to accommodate for the kids and nice spacious

the kids loved the chocolate bar on the bed when they entered the room

great location friendly staff good room size very comfortable beds amazing spa top breakfast

to hotel late evening to find there was no parking space available

flight was before breakfast was served so im gutted i missed that because my meal in the bar was absolutely

selection of drinks in bar excellent too

very clean, good bar area

adequate parking and a great location, easy to find and very welcoming

laundry company 5am

issue was the noise from the laundry being collected at 6am, which was not really in the control of the hotel

30am by the laundry van, was really noisy

staff said they had no pillowcases and laundry only delivered once a week , so wouldn't be getting any soon

hot room. noisy moving laundry 5am from outside shipping container. poor breakfast.

them twice to check if the ev charger was working

parking close to entrance

welcome pack or room service

room was clean with free wifi

lots of parking

fantastic breakfast and great staff

very friendly staff, great breakfast and good deals.

the breakfast was good too

great location, beds are comfortable. a kitchenette with fridge.

that we got a kitchen and a bath

laundry piled up in reception

e were told they were in the laundry) as we arrived quite late we could not get anywhere else so had to suffer

everything, did not feel safe, locked out in the middle of the night, no laundry service, staff barley speak

15 for pet per night.quite expensive

the wifi and shower were as good as anywhere

free speedy wifi

room was comfortable, wifi was acceptable and i was in a room probably furthest from the router

the phone system didn t work throughout our stay so room service and front desk wasn t easy to contact

and a little crack on the wall, also we stayed for christmas dinner lastnight food was good bar was open all

the wifi doesn t work, but everything was great