from reception, housekeeping, laundry, room service, the restaurants, afternoon tea, and the activity teams,

the laundry was returned damp and all my shirts had to re ironed before use.

thing i found strange would be the small selection of food options within the room service menu

to start - over-booked pilates, but the duty manager katie o'connor (and a helpful guy from the gym

poor wifi

laundry delivery trolley banging into wall of apartment and noise from rolling on ground for over

was sad to hear the pool was permanently closed.

oh this is petty but the wifi was a little

wifi was painfully slow

they should italian cusine pizza and pasta and onion rings for kids

was phenomenal tea coffee with early birds tweeting ud83dude00 peaceful home safe in hygiene laundry facilities

the breakfast was lovely and our evening meals from the curry club were fantastic with huge portions

wifi in the rooms, strong signal.

warm welcome from the staff parking fine, nice 15min walk into the centre

breakfast was good

history and the location were great; the staff were great, and the laundry lady worked very hard to have our

dirty/oily marks on the sheets - perhaps a problem with the laundry

laundry van arrived at 6:30 outside our room and made a lot of noise, woke us up

laundry service

very noicy room due to laundry machines

our room wasn t ready when we arrived and cleaning staff have all laundry at out our door still when we got

needed vacuumed, laundry sacks were left in corridors all day and night, trip hazards, cupboards left open with

easy car-parking - if one got there in time

room, very clean sitting on the patio outside in the sunshine using the swimming pool and the gym plenty of

comfortable rooms, pool was lovely. staff friendly

the ev charger

especially the bar staff on the evening

the main room and adjoining room for the kids were both of a good size

quiet and ample parking

big bed, plenty of hot water and towels, wifi worked great

lively atmosphere in bar and restaurant good value for money meals clean, spacious room free parking excellent

to wifi a little complicated

wifi and inroom air conditioning would be a nice addition.

friendly staff. car parking everything about the stay was a delight.

was good to have seperate room for kids. convenient location

laundry facilities and lots of hikers including us coming through

nice breakfast and free parking during the stay

checking into hotel and giving my vehicle details for free parking at the hotel, i have now been given a 100

plenty of parking outside hotel

wi-fi only available in bar (we travelled from switzerland so wi-fi was important for us)

room was comfortable and the shower was nice and powerful, lots of free car parking

we were pleased to know alcoholic drinks could still be ordered to the room upon room service, as the current

the gym was good & the outdoor spa was wicked with an amazing view

few wee things; extractor fan in bathroom didn t work, wifi was more off than on

staff were amazing and they even put rose petals on the bed as it was our 15th anniversary loved this hotel

would have liked to find some sort of laundry room / facility

rooms were clean smell of laundry powder from bedding smelt nice

close to the water and to some cafes and laundry for 6 pounds

john provided an excellent laundry service for modest cost

window with tattered curtains hanging out on east gable, and alarm continually sounding in laundry area

dinner was very good with good choices. no laundry facilities

position of room looked out over laundry collection. window catch broken/loose.

and since you offer laundry service a washing machine that doesn t take several hours to do one load

i found out on this trip that i could do laundry which was a big bonus

guest laundry on site

wonderful room, fantastic spa and gym, restaurant is great.

a vehicle as it is out a bit from glasgow; if you want to stay put and breathe in scotland, play golf (i don't

amazing decor great spa facilities

one tiny point as pet friendly there wad no bins for dog poo

views were amazing , good for a one night get away for peace and quiet from the kids

to go up to our room and got to our floor out of the lift we was greeted by a huge pile of solid laundry on the

ordered room service for dinner, it took a very long time to arrive and was cold

free wifi was good and allowed me to work from my laptop

was a crystalyte floor and grand entrance fit for a king, a piano in the bar which was actually furnished with

the wifi connection was very poor and we were advised that it was because of the type of building so we

the lack of a laundry service meant we had to look elsewhere to freshen up our clothing.

expected and great value for money on waterfront with a bus stop outside hotel is also a busy bar and restaurant

the friendly staff despite being very busy. the food was good. the early check in.

big room with good facilities and views over the clyde nice bar area

tv wifi etc was all good

and a special thanks to jack and the girls in room service, as we left behind a box containing jewellery, they

it would have been nice to have been able to have taken a drink back to my room but the bar had just closed

it provided everything we needed, comfortable bed, spacious room, off road parking and a very reasonably priced

lots of free parking and very well located for travel to the west end, braehead, motorways and loch lomond

room was clean and daily room service

kids and babies in pool after 8pm

its very peaceful rooms are very spacious and comfortable the spa is open until 10pm the bar has an outside area

super swimming pool and gym facilities

good swimming pool

property was incredible, was super clean and great value for money , the pool is lovely and good gym facilities

upon speaking with the staff member we where told we couldn't check in the now due to no fresh laundry being

arrived for check in and our room was ready but we had climb over some dirty laundry towels and cleaning stuff

we went back outside and a gentleman in the corridor told us that the laundry had been delivered late but he

outside our rooms were piles of dirty laundry and plates with left over stale smelly food that we had to walk

wifi didn t work, drinks were a bit too expensive, bathroom floor tiles were broken.

shower was hard too work and very slow, room was small and noisy next to the laundry

wifi connection was patchy in the rooms but fine downstairs.

mattress was uncomfortable at one side and wifi wasn't good

wifi was terrible

wifi was poor but not imply

they put us next door to a laundry room and could hear banging all night from that

didn't like dinner, the tv was terrestrial, so i never enjoyed it, there was no laundry, no fridge in the room

noisy could hear kids in next room and could hear the airplanes

wifi not working in

no sockets in room very noisy room service took 2hours 30 mins to arrive

room service- i had already messaged ahead to get a menu- was told that it would just be what was

property not a chance but if you are missing anything from the room you can get it at asda as room service

we liked the laundry service

loved the cooked breakfast ud83dude0b and the room was great

2 bedrooms. one for adults and the other for kids. plus there was 2 toilets ❤️

close to the airport however not disturbed by noise at all, great staff, lovely bar area and restaurant, room

the room service meal was also quick and delicious

no laundry facilities

staff member told me that they had a problem with laundry etc which had held the room cleaning of the room uo

room itself- ground floor opposite the laundry room

breakfast was also good plenty to choose from and kids to choose from aswell

well cooked breakfast. very near airport. plenty of tv channels. good wifi.

we stayed 10 days pity no laundry facilities.

room 015 was right next to the laundry and staff seemed to be throwing the door as hard as possible more so

second visit it was room service, which was brilliant

wifi speed. quiet rooms.

comfy beds and close enough to the airport to walk to at 4:30 in the morning with kids

room service and the food - partner had been in hospital and was not up to eating in the restaurant

room was small but adequate tea making facilities wifi toiletries iron and ironing board hair

great gym facilities. breakfast was superb

can't tell you how much that meant to us and our 3 kids

was immaculate, staff were amazing, place is absolutely lovely, parking was great

no laundry service for guests

we were disappointed that there was no 24 hour guest laundry service offered

friendly staff. cameron on the bar is a credit to the hotel. so friendly, happy guy

wifi problems meant no internet access in my room, but staff were really helpful in finding

friendly staff, warm room, cosy bar and an excellent breakfast spread

no idea why the floor is invaded by housekeeping (who were lovely btw), laundry service and maintenance at 9am

have been nice if public computers for the internet and laundry facilities had been available

- was away from main guest area & near laundry room / staff area - hence suspicion as to who was making

the corridor outside our room there was a dirty trolly and a dirty table things on the carpet laundry bundles

wifi unsecured

room was too hot and no air con the gym is a disaster

there was a gentleman in a kilt (jimmy i think) who attended to bags and opened the gym for me one

excellent bar and restaurant

the staff were amazing and checking in late at night was absolutely no hassle, we were also kindly given a free

place, great bed, great bathroom, very nice food and room service

car-parking absolutely easy

breakfast excellent,cooked and presented well - have as little or as much as you want

evening meals were excellent and so was the breakfast. room and tv and bathroom were excellent

cosy bar lounge with open fire

the larger size would struggle there was a dog staying in the room opposite us so i am guessing pets are allowed

t to be expected i would think) i also really didn't like the smell of the toiletries and the laundry detergent

also next to a noisy laundry room

it was very modern and had great room service

wifi is also good

most staff were helpful, early check

i asked for laundry services and he didn't know the price or how the service works

quite badly as if it had been used before and just tumble dried, i would suggest changing your laundry firm

wifi could have been a quicker. found it very slow

quite noisy from the bar across the street and a lot of traffic

the area is lovely, with lots of excellent bars and restaurants, the park nearby and quiet at night, and the

the laundry machine noise at night in the 3rd floor

the night, with constant loud banging from some sort of system next door (perhaps a boiler/laundry

window had brown packaging on it, the t v didn't work and the continually humming noise from the laundry room

our room was above kitchen and laundry

i asked about laundry