we liked the laundry service

business centre facilities and wifi good

proximity to airport. bed was extremely comfortable. room service was good.

didn't have breakfast as we had an early flight

great selection for the breakfast included in the price

we stayed 10 days pity no laundry facilities.

room 015 was right next to the laundry and staff seemed to be throwing the door as hard as possible more so

bar and seating also good

gym and spare and pool

expensive for 1adult and 4 kids for an overnight stay - evening meal no breakfast food very

room itself- ground floor opposite the laundry room

staff member told me that they had a problem with laundry etc which had held the room cleaning of the room uo

no laundry facilities

free wifi was quite fast and very useful

location is excellent. close to airport. very good wifi. clean and modern rooms.

we were disappointed that there was no 24 hour guest laundry service offered

no laundry service for guests

room was amazing,comfy bed,excellent room service

breakfast again had a wode range of fresh fruits, croissants, cereals, and a buffet style cooked

excellent room service. attention to detail

a nice place and met expectations but swimming pool was out of action when attending for a spa day which i only

friendly staff, pool perfect for the kids to unwind, brilliant choice at breakfast !

i had a spa weekend stay and everything from start to finish will excellent best things about the hotel 1

bar, restaurant, swimming pool all in one location, excellent room service and house keeping.

good kids menu

they put us next door to a laundry room and could hear banging all night from that

didn't like dinner, the tv was terrestrial, so i never enjoyed it, there was no laundry, no fridge in the room

wifi wasn t brilliant.

wifi service very poor

no wifi in my room

parking lot is extremely busy, very difficult to find spaces depending on the day and time (due to

spa was very good and well equipped with shower gel and lockers with keys

breakfast and food at the restaurant is superb

excellent room service all night

property was incredible, was super clean and great value for money , the pool is lovely and good gym facilities

to go up to our room and got to our floor out of the lift we was greeted by a huge pile of solid laundry on the

free wifi was good and allowed me to work from my laptop

the spa wasn't open but i hope in the future it will be

that there was no food available between breakfast and dinner and the pool not being open

it was a complete shambles and if we hadn't driven so far with 3 kids we certainly wouldn't have stayed

the breakfast setting was superb. all staff were helpful and pleasant.

pet friendly hotel but we couldn't take the dog to the bar which was a shame

one tiny point as pet friendly there wad no bins for dog poo

all of its good points, mar hall is pet tolerant rather than pet friendly

wifi did not reach the bedroom

did wait almost 30 mins for a bottled beer and cocktail (the beer was sitting out on the bar when i went back

kids running up the hallways late at night people arguing downstairs outside at 2am in the morning

room service menu could have more choice

the spa bath was out of this world, plenty of room for 2.

service, facilities, room, food, grounds, parking and public areas karen, who served breakfast was jolly and

and a special thanks to jack and the girls in room service, as we left behind a box containing jewellery, they

shower not the best wifi poor

wifi is now perfect, much improved since previous stay. staff are very helpful and accommodating

ample parking and good wifi signal

good reception wifi in all areas

were very welcoming and friendly real value for money lovely and quiet - very very peaceful good parking will

staff very friendly. room very comfortable. good parking.

no wifi

within minutes of our arrival we were all chatting in the bar with some friendly locals

food was delicious (evening meal and full scottish breakfast)

plenty of parking

helped whenever needed the bar/restaurant- food and drinks were unreal, and a lovely view of the golf course

my to kids and we had a fantastix time in the leasusre center, everythinf was so relaxing and oerfext doe

hut tub is too hot so kids can't use it and also strictly over 12 years of age

we were pleased to know alcoholic drinks could still be ordered to the room upon room service, as the current

no idea why the floor is invaded by housekeeping (who were lovely btw), laundry service and maintenance at 9am

the corridor outside our room there was a dirty trolly and a dirty table things on the carpet laundry bundles

have been nice if public computers for the internet and laundry facilities had been available

- was away from main guest area & near laundry room / staff area - hence suspicion as to who was making

large room comfy bed, lots of hot water, free safe, late check out, good location and parking

we also ordered room service from the restaurant (always a nice treat at hotels that offer it) and this hit

beautiful property, super comfy beds (and cot for baby), lovely spa run by susan.

that was due to covid i am sure that service would have been excellent if allowed to open, and room service was

female in the bar controls the whole place

spend hours roaming around the hotel looking for hidden gems like the reading room and even the gym (not really

also the laundry service is not up to standard, i gave in my laundry well before 9am as directed by the

staff, food was amazing, just a few minor things we had no slippers or robes in our room nor any wifi

comfy bed nice sized room with lounge area good wifi and room service

on-site parking was a plus as was the short walk to the

the bar and restaurant were very good as was the food at our evening meal

oh and free parking too

wifi was not great

friendly staff. car parking everything about the stay was a delight.

was good to have seperate room for kids. convenient location

the friendly waiting on / bar staff

on second day when i left my laundry outside door to be exchanged, we returned to our room to find that new

being able to use the swimming pool, sauna and steam room was a big plus!

nice clean room. friendly staff. lovely dinner and good breakfast

large comfy bed. free wifi. good view.

everything i like about the hotel best i stayed in breakfast was so nice staff was friendly

t to be expected i would think) i also really didn't like the smell of the toiletries and the laundry detergent

also next to a noisy laundry room

lovely bar for pre drinks

very good stay, in a fine west end of glasgow location, with great breakfasts and good daily room service

we phoned down to reception to ask how much breakfast would be for kids and they didn t know

i asked about laundry

window had brown packaging on it, the t v didn't work and the continually humming noise from the laundry room

the laundry machine noise at night in the 3rd floor

the night, with constant loud banging from some sort of system next door (perhaps a boiler/laundry

our room was above kitchen and laundry

quite badly as if it had been used before and just tumble dried, i would suggest changing your laundry firm

i asked for laundry services and he didn't know the price or how the service works

amazing very clean and very comfortable was bigger than i expected even had an extra room free wifi no password

wifi was perfect

we were very dissappointed that wifi didnt work and we had no signal at all during our stay

someone was in and out of cleaning/laundry cupboard late and through the night

it was far away from a lot of laundry service places.

laundry was never picked up although it was lying in the room in the right

he also told us about the pizza delivery to our room from the hotel kitchen and my son took full advantage of

lovely big room and a great breakfast! right beside the hydro so ideal for concerts

early check in and free guest laundry albeit dryer needs an upgrade

laundry facility was a plus, and moderately priced

shower ran hot then cold. room next to laundry so smell in hall was not great.

great to find laundry facilities

placed next to laundry room so wakened with water noises and banging and clunking trolleys from 5:30 am

room service- i had already messaged ahead to get a menu- was told that it would just be what was

property not a chance but if you are missing anything from the room you can get it at asda as room service

no laundry service.

in morning we asked if we can get a late check out as we were so ill

bar prices were affordable and the small snack shop was also reasonably priced

takes a while to reach the city centre and the gym could be better equipped, namely, a multipurpose squat/chest

tv was very glitchy with lots of distortion that could've been from poor wifi or poor aerial signal, i had four

phone signal, wifi connections availability meant it was difficult to do e mails, use my phone

from the receptionist,breakfast,room, wifi and all other services

proximity to secc pet friendly friendly staff

gym facilities could be improved

location, fun atmosphere and late check out

better to have laundry

beds sagged a bit in the middle. no blow dryer or laundry services.

cleaners carried dirty laundry through the eating area

staff was so friendly and absolutely fantastic with the kids

staff was so friendly and absolutely fantastic with the kids

laundry service not available at hotel

one occupant, i was given a room prepared for two occupants, and hence when i left, the amount of laundry would

the trip was ruined by a 100 laundry bill for one bag of laundry

love the late check out time too as can have a lye in after breakfast

great gym facilities

a guest self serve laundry would also make this great hotel even better

for 318 per night one would have expected free wifi as well as a laundry service on a sunday

the same day (24 hours) laundry service should be made available.

friendly and always smiling especially at our breakfast the young lad was superb at his job my kids loved

i asked for late check-out and the front desk said it was okey

we re also very grateful for the laundry facilities it was convenient, affordable, and extremely helpful

the ac never worked, breakfast was cold, laundry was 12 per bag

all over it none of the shower gels etc had anything in them we were next to either boiler or laundry dry room

we got an early check in as soon as we arrived

liked were we had access to the swimming pool and gym

great location where everything interesting is close, an outdoor laundry, parking and charing cross railway

a laundry room or a place to dry wet clothes would be nice.

the staff were okay but they briefly lost my laundry

laundry - none onsite, but on street laundry available next to the gas station and cash only - min

no laundry facilities but this is a very minor point.

rooms really good size. two double beds in room. gym was good. location great.

the sleeping arrangement for kids was very uncomfortable.

clean, lovely staff, good room service options

criticism is that there was no hand wash and only one small bar of soap

food was amazing room service staff where

laundry options are expensive

bathroom ventilation air was broken, there was no refrigerator in the room and no laundry

had laundry room door open at 7

we were beside a storage room and at 6:30 am someone was banging the laundry carts against the wall of our room

the short walk to sauchiehall st we didn't mind, the 24hr bar and pool table were handy and utilised by us

body towels had a weird smell, something wrong was with the laundry

location, within walking distance to charing cross station, several restaurants, 24hr public laundry service

no laundry facilities close by.

outlook on to back of buildings with laundry(

they had laundry service & they helped us to get a transfer at 5am to glasgow central station (we had 2 huge

we took advantage of the laundry service and was fab

to glasgow via the caledonian sleeper train, so we arrived early in the morning

room service was mentioned in the room but on requesting it was told it was not available very

also the late check out, could add breakfast on on the morning of and staff were so

the room (king bed with sofa bed for kids) was tiny. barely enough room to pass the bed/ sofa.

30am on sunday morning with a laundry van right outside our window/ there was a lot of c hanging and banging

5 small window overlooked hotel's bins & dirty laundry

was loud poor nights sleep for me and my 11 year old wouldn t recommend room 151 when you have kids

was quiet and comfortable and came with so many things i wasn't expecting coffee machine, mini bar etc the bath

location, pet friendly, clean and lovely staff

no laundry slips or bags in room.

was beautiful clean and cosy staff were super friendly and approachable ordered room service came quick and food

welcoming the hand written note from rosie was a really nice touch mini bar had good selection room service came

an early check in from reception and an added bonus of a later check out which was excellent

very friendly staff, gorgeous rooms, amazing food and room service is brilliant

noise pollution woken up by laundry of the hotel both mornings at 7am

easy access to glasgow central station, friendly staff, reasonably priced food and drinks and laundry service,

staff were so warm and friendly and it had a cracking bar where you could start or end your night which was so

excellent wifi connection

spacious room, excellent wi-fi, excellent air conditioning, elevator, good lighting, mini bar included in the

very fast laundry service

laundry service, no door between the lavatory and the bathroom, shower gel and shampoo made in

sent my dress (for a wedding the next day) to laundry services for pressing for the following morning and they

a get together with friends besides the lobby what is not big enough for the hotel size, no kids allowed in the

gym and spa was under reconstruction which we weren t aware of when booking which was

the price for doing laundry.

the laundry service was very expensive, compared to other similar hotels.

would have been great if the hotel have coin / self operated laundry as the next available self operated

friendly and helpful staff, nice large rooms, excellent bar food, nice quiet atmosphere in bar, efficient bar

staff in breakfast were fantastic

there were plenty of good eating close by as well as a laundry and supermarket across the road

45 by a laundry van that took ages to unload etc

as above - woken early by a laundry van!

over i spilled coffee all over my hoodie and when we reached the hotel i asked if there was any laundry places

the late check out time of 12 oclock

were working very late so were disappointed to be woken up by room service even with a do not disturb sign

nice little bar / nightclub underneath which was quite lively

wifi was poor, hotel condition was a bit tired.

room service menu states until 11pm but when you go to order at 10:30 you re told it ended 9:45pm

free wifi

in the mornings you were woke up by the noise of the laundry cupboard and door being opened and shut constantly

room at rear overlooing the bins - bit noisy. no mini bar, no safe and not even a laundry bag

wi fi not working did not pick up the laundry like they said they would

staff alllowed slightly early check in which was appreciated due to long train journey

we ate twice in the cafe bar and the food was excellent both times

also, we had our laundry done through the hotels service

me the worst room which was on the first floor, very dark, and i guess the room was up above the laundry, it

great same day laundry and really nice food

welcoming friendly staff. great location. big rooms. room service was lovely.

wifi not the best for doing work

oh and there was dirty laundry on the floor of my room

conflicting info for services, eg laundry phone number on form yet concierge says to drop there with laundry

out how to order room service was a pain

free wifi

breakfast a bit caotic

reliable staff, quick and easy check in, comfortable, clean and quiet rooms, plenty of courtyard parking, pleasant

the parking is available at the property which is very helpful

like the excellent, large, free onsite parking area

great for convenience but you’ll have to arrange a late check out if you want a shower afterwards

good big garden messiive parking easy excesses

loved the spacious room. very comfortable bed. excellent food both at breakfast and dinner.

slight mishap in the restaurant with burst pipe at breakfast but staff handled situation well

was powerful and hot bathroom was beautiful, everything needed was provided free of charge, free wifi etc

beds, well located, parking in big ncp next door, gym selling day passes next door, fast free wifi, pretty

room service food was excellent high standard room was fab stayed in duplex suite loads of pillows

lack of guest laundry as there were no laundromats nearby.

2 days for a laundry service

loved that it had laundry and dry cleaning services since i stayed for 12 nights

staff was very helpful with info on laundry service.

quality furniture, great ac and a nice gym.

have had self wash facilities so that we could do our own laundry as we were on a long trip

it was good to have a gym but could have offered a stationary bike.

wifi did not work in my room

the reception staff were so friendly, the bar staff in the afternoon were lovely.

location, bags held for us as we arrived early in the morning

refrigerator in room laundry is 21 which is extremely expensive, it came back soaking wet and they lied and

facility reception not helpful laundry service is poor carpet was dirty room selection and location was bad room

located, very nice bar, comfortable beds, snacks and coffee in rooms, laundry service

staff coming to the room for room service looked miserable when i answered the door when ordering food at night

bar area very relaxing

the bedding was clean so assumed it came straight from the laundry

no elevator. lots of stairs. no laundry service.

staff friendly, excellent breakfast and lovely room with very comfortable bed.

again, the bar staff were attentive, friendly, and professional

the wifi signal was very weak in the room.

no laundry facilities other than to send out which is expensive and as we only stayed one night not

no laundry bag, poor selection of tea coffee

coin laundry nor the ice machine on the premises

have stayed here on various occasions staff very friendly have always been given early check in

kids pizza drowned (