wifi was not great

inside is a gem of a place with great staff who really gave interest in our two kids

lively atmosphere in bar and restaurant good value for money meals clean, spacious room free parking excellent

parking was good

staff were so friendly from receptionist to bar staff to waitresses my phone charger broke during my stay and

pet friendly (apart from restaurant) but managed to eat in the bar

my to kids and we had a fantastix time in the leasusre center, everythinf was so relaxing and oerfext doe

despite sharing a room with our two kids we had plenty of space, the room was spotless and we really enjoyed

does not have a kids club or play park

disappointed there was no mini bar available in the room.

everything about the place great scenery lovely food spacious room spa and gym was excellent couldn't find a

wonderful room, fantastic spa and gym, restaurant is great.

lack of parking

one tiny point as pet friendly there wad no bins for dog poo

the breakfast was really nice also the staff came across very well.nice quiet location

to go up to our room and got to our floor out of the lift we was greeted by a huge pile of solid laundry on the

the kids enjoyed the pool. everything else was absolutely dreadful.

spa was closed haha but will be open now

noi wifi in rooms only at lobby.

pool area was nice enough and kids enjoyed this

the laundry was returned damp and all my shirts had to re ironed before use.

from reception, housekeeping, laundry, room service, the restaurants, afternoon tea, and the activity teams,

kids swimming pool is fantastic

lovely golf course with beautiful surroundings

nice pool for the kids to play

the wifi wouldn t connect which wasn t good as we where hoping to relax with a film

the friendliness & cleanliness of the hotel with spacious rooms and relaxing pool area.

more choice on the room service menu

good food from room service

breakfast was great, loads of choice

the food in the restaurant/bar was really good

parking rooms very comfortable plenty of clean fresh towels nice soft pillows staff were very

and a special thanks to jack and the girls in room service, as we left behind a box containing jewellery, they

good reception wifi in all areas

it would have been nice to have been able to have taken a drink back to my room but the bar had just closed

was phenomenal tea coffee with early birds tweeting ud83dude00 peaceful home safe in hygiene laundry facilities

wifi did not work despite codes etc

car parking upon arrival staff friendly and we received an early check in 20 minutes walk into the

hotel, helpful and pleasant staff, warm and cosy room, great shower, lovely breakfast - i had pancakes with

wifi wouldn't connect to my laptop this time, i had no problems last visit

didn't like dinner, the tv was terrestrial, so i never enjoyed it, there was no laundry, no fridge in the room

they put us next door to a laundry room and could hear banging all night from that

accessibility to airport and friendlly staff. plus best breaded mushrooms ever via room service!

beds were very uncomfortable and the noise was terrible kids running up and down the corridor all night

wifi not working in

window with tattered curtains hanging out on east gable, and alarm continually sounding in laundry area

rooms were clean smell of laundry powder from bedding smelt nice

do the laundry, but never mentioned they charge 6 for it

would have liked to find some sort of laundry room / facility

close to the water and to some cafes and laundry for 6 pounds

we liked the laundry service

family room with two rooms in one, perfect as our kids are a bit older and the space was excellent

lost wifi connection

charged 30 for an early check in considering the room is already clean and empty for us to use

adjacent to glasgow airport, and the 24/hr check in and late check out (12pm) made this a very comfortable and

staff member told me that they had a problem with laundry etc which had held the room cleaning of the room uo

room itself- ground floor opposite the laundry room

no laundry facilities

ordered wings at the bar and i believe they cost 5 pound for 4 small wings

so we arrived and the air conditioning leaked all over the kids bed

room 015 was right next to the laundry and staff seemed to be throwing the door as hard as possible more so

we stayed 10 days pity no laundry facilities.

seemed to me that there were not quite enough staff on duty to cope with the evening rush at the bar and restaurant

second visit it was room service, which was brilliant

gym is a bit small.

guest laundry on site

and since you offer laundry service a washing machine that doesn t take several hours to do one load

i found out on this trip that i could do laundry which was a big bonus

dinner was very good with good choices. no laundry facilities

position of room looked out over laundry collection. window catch broken/loose.

easy wifi, parking and good breakfast.

children and well oiled parents in lounge bar - missed swim as they partied till 4pm i never slept well

can't tell you how much that meant to us and our 3 kids

clean and modern facilities with plenty of parking

kids loved it

we were disappointed that there was no 24 hour guest laundry service offered

no laundry service for guests

staff, fabulous breakfast and beautiful gardens

good wifi

lovely big, clean room. very helpful staff. room service was very nice and reasonably priced

our room wasn t ready when we arrived and cleaning staff have all laundry at out our door still when we got

needed vacuumed, laundry sacks were left in corridors all day and night, trip hazards, cupboards left open with

good gym equipment and the pool & spa was fabulous

great location in a small unspoilt village. free parking, lovely staff & fab breakfast.

the only fault is the gym...it was a little dated and in need of some tlc

laundry van arrived at 6:30 outside our room and made a lot of noise, woke us up

laundry service

dirty/oily marks on the sheets - perhaps a problem with the laundry

history and the location were great; the staff were great, and the laundry lady worked very hard to have our

very noicy room due to laundry machines

room service- i had already messaged ahead to get a menu- was told that it would just be what was

property not a chance but if you are missing anything from the room you can get it at asda as room service

i loved the food and the bar area and the lovely big comfy bed and friendly staff

for those travelling with pets, the hotel provides a possibility to be seated in the conference room for

parking on site, plenty of room

is very tired looking with marked carpets but understand they are to be renovated

room service was outstanding

have been nice if public computers for the internet and laundry facilities had been available

- was away from main guest area & near laundry room / staff area - hence suspicion as to who was making

the corridor outside our room there was a dirty trolly and a dirty table things on the carpet laundry bundles

no idea why the floor is invaded by housekeeping (who were lovely btw), laundry service and maintenance at 9am

the overall friendliness of the staff. room service was excellent.short but sweet.

the lack of a laundry service meant we had to look elsewhere to freshen up our clothing.

no private parking

perhaps lack of off road parking

i was a bit skeptical that there was no dedicated parking but this ultimately did not matter as i was able to

friendly staff, beautiful rooms, restaurant & bar had fantastic ambience , will definitely be

room was too hot and no air con the gym is a disaster

rowing machine broken in gym.

the young lady in the bar was also a clear asset to the hotel

kids banging doors like 40 times in the morning and our guests having to leave the bar at midnight

good wifi

t to be expected i would think) i also really didn't like the smell of the toiletries and the laundry detergent

also next to a noisy laundry room

the staff allowed us early check in and late check out

open wifi, bathroom tired.

great stay, staff were lovely and the hotel is pet friendly.

laundry delivery trolley banging into wall of apartment and noise from rolling on ground for over

view of the loch from the most comfortable bed, the tranquil spa facilities, absolutely amazing

hotel spa facilities were in our building making it easy to use the pool etc

spa is limited. no pool

to have a swimming pool

i asked about laundry

the laundry machine noise at night in the 3rd floor

our room was above kitchen and laundry

the night, with constant loud banging from some sort of system next door (perhaps a boiler/laundry

window had brown packaging on it, the t v didn't work and the continually humming noise from the laundry room

quite badly as if it had been used before and just tumble dried, i would suggest changing your laundry firm

i asked for laundry services and he didn't know the price or how the service works

a little disappointed in the food bar below the hotel

location is great close to bar and gardens

we were very dissappointed that wifi didnt work and we had no signal at all during our stay

spa bath was not working upon arrival

they were also brilliant and patient with the kids running around crazy

comfortable bed, high speed wifi, taste good breakfast

also delicious breakfast and very friendly staff

the spa bath was out of this world, plenty of room for 2.

on second day when i left my laundry outside door to be exchanged, we returned to our room to find that new

caramel wafer, nice touch ud83eudd70, room service collection option is great, had a drink in bar while we waited

any time a hotel makes a fuss of young kids is a plus from

they also let me have a late check out after i wasn t feeling great after swimming my blood sugar had dropped

facilities, great wee swimming pool for kids, awesome breakfast, comfy beds, good hospitality lounge, great

no laundry service.

gave us a complimentary cake platter and put petals on the bed for mine and my girlfriends anniversary

clean room,great view, amazing breakfast

family room is a combo disabled room, not a good combo with kids as alarm strings everywhere

good free wifi

it was far away from a lot of laundry service places.

someone was in and out of cleaning/laundry cupboard late and through the night

laundry was never picked up although it was lying in the room in the right

free to use ev charging is welcome

there is not any gym, spa, swimming g pool etc.

wifi access was so complicated with sign-ups i gave up

gym facilities could be improved

check in reception staff bar staff very helpful very clean rooms nice touch with a welcome

close to the hydro, clean rooms, friendly staff, bar open till 2am.

clean and comfortable - great selection of breakfast options-hot and cold snacks available at bar after concerts

early check in and free guest laundry albeit dryer needs an upgrade

great to find laundry facilities

laundry facility was a plus, and moderately priced

placed next to laundry room so wakened with water noises and banging and clunking trolleys from 5:30 am

staff members at the reception could be a bit accurate to details as i left some items for the laundry with

also the laundry service is not up to standard, i gave in my laundry well before 9am as directed by the

on-site parking was a plus as was the short walk to the

the beauty great parking excellent food friendly staff amazing room

large room with great parking and plenty of hot water

comfy bed nice sized room with lounge area good wifi and room service

a laundry room or a place to dry wet clothes would be nice.

a very friendly and helpful staff, quality laundry, comfortable beds with privacy, good lockers and nice location

they don't have a laundry facility and the closest one is close enough, but it's located outside (washing/drying

great location where everything interesting is close, an outdoor laundry, parking and charing cross railway

laundry - none onsite, but on street laundry available next to the gas station and cash only - min

for 318 per night one would have expected free wifi as well as a laundry service on a sunday

the same day (24 hours) laundry service should be made available.

a guest self serve laundry would also make this great hotel even better

drink price and that kids under 16 where aloud in steam room and sauna , all other gyms and hotels are over 16

room was amazing room service was phenomenal as it was my partners birthday weekend clean rooms fresh linen on

we were beside a storage room and at 6:30 am someone was banging the laundry carts against the wall of our room

had laundry room door open at 7

laundry options are expensive

bathroom ventilation air was broken, there was no refrigerator in the room and no laundry

excellent value for money. nice and clean. wifi is very good.

better to have laundry

cleaners carried dirty laundry through the eating area

beds sagged a bit in the middle. no blow dryer or laundry services.

also the bar was opened late and all drinks were chilled

good supply of breakfast

my pet peeve in a hotel is housekeeping knocking/opening your door before your check-out time

breakfast had everything you could think of , have to order the night before for 5 discount

nice furniture - huge comfy bed - nice view - breakfast is ok - great location - very good wifi - nice

there s gym and pool table

breakfast was so poor not very much options at all

no laundry facilities close by.

they had laundry service & they helped us to get a transfer at 5am to glasgow central station (we had 2 huge

we also used the laundry service which was so so easy and efficient

outlook on to back of buildings with laundry(

laundry was the only problem

one occupant, i was given a room prepared for two occupants, and hence when i left, the amount of laundry would

laundry service not available at hotel

the trip was ruined by a 100 laundry bill for one bag of laundry

swimming pool and sauna were a bonus

no swimming pool open

no laundry slips or bags in room.

all staff were very friendly, opted for room service rather than restaurant as i didn t feel comfortable

& attentive staff, signature room, late check out, coffee machine, shower, comfy big bed, toiletries, mini bar

sofa on left hand side of bar area opposite windows wasnt that comfy imo

like the fact i ended up at the hotel myself due to wife having to work but freedom from the kids for a night

lunch,dinner, lovely food, amazing staff, great parking, room and bar, restaurant were spotless

nice diner and breakfast staff are all very

good wifi, so perfect if you need to work whilst staying in this hotel

breakfast was well serviced , dinner was excellent service was great , service of staff was

they accommodated an early breakfast as we were travelling to the open golf