laundry facilities and lots of hikers including us coming through

everything was lovely, except the wifi which was admittedly spotty. beautiful location.

nice breakfast and free parking during the stay

was when we checked in -our car reg wasn t taken so a couple of weeks later received a 100 parking fine

room was good for family of four people including 2 kids

laundry delivery trolley banging into wall of apartment and noise from rolling on ground for over

breakfast

amazing! lovely room with a view over the loch. great little bar and restaurant.

good wifi, good tv with up to date apps

we also took our dog and they were very accommodating and pet friendly

upon speaking with the staff member we where told we couldn't check in the now due to no fresh laundry being

we went back outside and a gentleman in the corridor told us that the laundry had been delivered late but he

arrived for check in and our room was ready but we had climb over some dirty laundry towels and cleaning stuff

outside our rooms were piles of dirty laundry and plates with left over stale smelly food that we had to walk

were told no room service,or undisturbed for one or two night stays

very noicy room due to laundry machines

laundry service

dirty/oily marks on the sheets - perhaps a problem with the laundry

history and the location were great; the staff were great, and the laundry lady worked very hard to have our

laundry van arrived at 6:30 outside our room and made a lot of noise, woke us up

our room wasn t ready when we arrived and cleaning staff have all laundry at out our door still when we got

needed vacuumed, laundry sacks were left in corridors all day and night, trip hazards, cupboards left open with

wifi definitely needs improvement. also would be good to have some ashtrays or buckets outside.

the wifi signal was too weak to be useful

lovely location spa and gym are fantastic

from reception, housekeeping, laundry, room service, the restaurants, afternoon tea, and the activity teams,

the laundry was returned damp and all my shirts had to re ironed before use.

crowded with children and i feel the main pool should be for adults only as there is already a kids pool next

nice pool for the kids to play

lovely golf course with beautiful surroundings

shower was hard too work and very slow, room was small and noisy next to the laundry

mattress was uncomfortable at one side and wifi wasn't good

wifi in room 1

wifi was poor but not imply

this didn't bother me that much but the wifi didn't work in the room either (it did work in the adjacent coffee

but what we did order was lovely, no wifi

the ev charger

lots of parking

being pet friendly is a bonus, it is a dog-friendly hotel, though my pup is not always an hotel-friendly

wifi was excellent

was phenomenal tea coffee with early birds tweeting ud83dude00 peaceful home safe in hygiene laundry facilities

great place for bikers to stay, with parking right at the front door

too short a stay, parking at times difficult even though fairly considerable parking grounds

comfy bed, clean rooms and breakfast was fine

very pleasant stay, excellent breakfast

guest laundry on site

i found out on this trip that i could do laundry which was a big bonus

position of room looked out over laundry collection. window catch broken/loose.

and since you offer laundry service a washing machine that doesn t take several hours to do one load

dinner was very good with good choices. no laundry facilities

rooms were clean smell of laundry powder from bedding smelt nice

close to the water and to some cafes and laundry for 6 pounds

window with tattered curtains hanging out on east gable, and alarm continually sounding in laundry area

would have liked to find some sort of laundry room / facility

do the laundry, but never mentioned they charge 6 for it

friendly staff. car parking everything about the stay was a delight.

excellent hotel , restaurant and bar with lovely staff

wifi wasn't good in the rooms.

ev charger on car park

the wifi worked very well, room and bed were comfortable, and i would stay here again if i am ever back

the lack of a laundry service meant we had to look elsewhere to freshen up our clothing.

i was a bit skeptical that there was no dedicated parking but this ultimately did not matter as i was able to

parking is free on the street outside as well

no private parking

i needed wifi and they were experiencing problems; however, they went 'all out' to get me connected, free of

the kids enjoyed the stag xmas lights on arrival outside the building

just the network for wifi in the room only negative thing to say

plenty of free car parking

really liked the spa and gym facilities

the room service food (from the nineteenth menu) was really very good

the spa was closed

service they not clean very well my room i cansel the last night on room my kids and they didn t return my

lovely big bed and bath plus was very warm and clean and good room service

all of its good points, mar hall is pet tolerant rather than pet friendly

slight issue when eating in the bar is height of chairs makes eating a meal a little more awkward

we had both dinner and breakfast there and it was a real proper dining experience

when we arrived there had been a snow storm and the driveway and parking had all been cleared

the hotel as a nice sitting area with a fireplace and a bar as well

the kids absolutely loved them

it has all the usual amenities you d expect tv wifi etc

to go up to our room and got to our floor out of the lift we was greeted by a huge pile of solid laundry on the

been with small kids and it s been most horrible stay

noi wifi in rooms only at lobby.

eady to find. good distance from airport parking. comfortable bed and great sized room.

easy to find location ample parking great deal on meals good sized room fantastic river view exceptional value

it would have been nice to have been able to have taken a drink back to my room but the bar had just closed

the food in the restaurant/bar was really good

lovely place , easy entrance ,and parking ,and adjoining restaurant.

cheap and so good rooms where lovely and bonus having wf in rooms staff helpful good bar to relax

liked the fact that i felt secure and safe even tho we had room service, they cleaned everything and all my

i actually arrived very early and an early check in was no issue at all - nic was excellent

breakfast is buffet and has everything you want

wifi service, it kept dropping in the room

unfortunately the pool, sauna etc not available as being refurbished, better to have been told.

good food from room service

room service- i had already messaged ahead to get a menu- was told that it would just be what was

property not a chance but if you are missing anything from the room you can get it at asda as room service

to show what the space is like, and maybe inform the customer of the living arrangements/sharing kitchen etc as

the home cooked breakfast was special, quite honestly the most delicious i've ever had

it was a little quirky, melanie was lovely, made us feel really welcome and cooked us a lovely breakfast

of our room could have been better, one of the windows was broken and could not be closed, the wifi was not

the guest room is off the kitchen,dining,living room which meant it was a little noisy in the morning

had a super meal in the bar in the evening too

room, lovely staff, dinner in the bar and breakfast were both really nice too, can highly recommend a stay at

lack of staff, but that's down to the owners!! no room service

rooms clean lovely breakfast very good choise no problem with parking.

only thing is that the wifi didn't stretch to our room.

was an excellent hotel: the room was large with sofas and there was a spa bath with television

free wifi

the room was lovely, the spa bath a bonus and the television behind the taps amazing

the bar was good with friendly locals and good choice for food

car parking was good breakfast was

we liked the laundry service

bar and restaurant on site

loved that we could book adjoining rooms so that parents could sleep in separate rooms for the kids

we had a good early check in and noon checkout, allowing us to have a very easy journey

easy and early check in

room itself- ground floor opposite the laundry room

staff member told me that they had a problem with laundry etc which had held the room cleaning of the room uo

no laundry facilities

on 3rd floor airport side of hotel you can see arrivals and departures landing and taking off, kids loved it

free wifi was quite fast and very useful

the corridor outside our room there was a dirty trolly and a dirty table things on the carpet laundry bundles

have been nice if public computers for the internet and laundry facilities had been available

no idea why the floor is invaded by housekeeping (who were lovely btw), laundry service and maintenance at 9am

- was away from main guest area & near laundry room / staff area - hence suspicion as to who was making

wifi unsecured

that dogs aren't allowed in the dining room, but given that we arrived with him and paid the pet surcharge i

) not sure how secure wifi is

staff were friendly, food and room service was great and felt really safe staying there as a solo female

minimal gym facilities but there are complimentary gym options nearby.

room was too hot and no air con the gym is a disaster

t to be expected i would think) i also really didn't like the smell of the toiletries and the laundry detergent

also next to a noisy laundry room

hotel with additional parking the restaurant was brilliant with great food and staff and the gin bar (not just

free wifi worked but would disconnect every time we returned to the room, and you have to go through the

most staff were helpful, early check