the lack of a laundry service meant we had to look elsewhere to freshen up our clothing.

the shower could've had a bit more power, couldn't get the tv to work, wifi was a bit dodgy!

big room with good facilities and views over the clyde nice bar area

easy parking

perhaps lack of off road parking

and since you offer laundry service a washing machine that doesn t take several hours to do one load

i found out on this trip that i could do laundry which was a big bonus

dinner was very good with good choices. no laundry facilities

position of room looked out over laundry collection. window catch broken/loose.

guest laundry on site

window with tattered curtains hanging out on east gable, and alarm continually sounding in laundry area

john provided an excellent laundry service for modest cost

rooms were clean smell of laundry powder from bedding smelt nice

do the laundry, but never mentioned they charge 6 for it

would have liked to find some sort of laundry room / facility

but disabled access was full of laundry bags

proceeded outside to their outside bar which was covered and we had a heater above us snd chiminee beside us

meal we had in bar was lovely service was good and reasonably priced

dining room service poor on sunday night

wifi was very poor

heating in the kids room

we had to ask for these which were provided straight away, but the room service was a little disappointing

is very tired looking with marked carpets but understand they are to be renovated

plenty of parking and good food in the restaurant which was served by a great team that seemed to enjoy being

for those travelling with pets, the hotel provides a possibility to be seated in the conference room for

was phenomenal tea coffee with early birds tweeting ud83dude00 peaceful home safe in hygiene laundry facilities

warm welcome from the staff parking fine, nice 15min walk into the centre

big plenty of room , nice comfy clean thick carpet all through out hotel , staff so freindly took breakfast up

had problems connecting to the wifi, but that could have my limited knowledge of computers!

breakfast was good

from reception, housekeeping, laundry, room service, the restaurants, afternoon tea, and the activity teams,

the laundry was returned damp and all my shirts had to re ironed before use.

the gym and leisure facilities were fantastic, most gym equipment was brand new

lovely golf course with beautiful surroundings

room service breakfast order got forgotten somehow but the staff were great about fixing it and

pool area was unbelievable!!!

poor signal and wifi. the property is cashless too.

plenty of parking

outdoor spa and pool facilities.

wifi signal was excellent

staff were so friendly from receptionist to bar staff to waitresses my phone charger broke during my stay and

comfy beds, clean room, ev charger for cars was very convenient and reasonably priced.

inside is a gem of a place with great staff who really gave interest in our two kids

excellent hotel , restaurant and bar with lovely staff

friendly staff. car parking everything about the stay was a delight.

lovely room. excellent breakfast.

breakfast was delicious with plenty of choice

dinner and breakfast

breakfast staff was amazing, so friendly and helpful covid restrictions were so well handled, felt

when we arrived we asked if it was possible for a late check out and after checking they said it should be fine

laundry delivery trolley banging into wall of apartment and noise from rolling on ground for over

beautiful location, restaurant and bar were great, breakfast was wonderful

location, free parking, breakfast included. great price, nice views.

at all just wish there was children playpark would of been massive bonus or a swimming pool i understand there

bar and restaurant staff were very welcoming and efficient

room, bathroom was huge, excellent pool/gym facilities, excellent staff and excellent

i had room service and that was also excellent food and service

lovely location, the pool and gym. food excellent.

plus got a late check out again be back

amazing decor great spa facilities

to go up to our room and got to our floor out of the lift we was greeted by a huge pile of solid laundry on the

free parking and easily accessible from main road networks

that there was no food available between breakfast and dinner and the pool not being open

the wifi connection was very poor and we were advised that it was because of the type of building so we

breakfast was excellent with a wide choice

we were disappointed that there was no 24 hour guest laundry service offered

no laundry service for guests

loads of parking as well

good location, good parking, lovely decor, good food and friendly staff

location excellent ambiance lovely grounds and great room service

laundry facilities and lots of hikers including us coming through

location staff hotel bar where all excellent

stunning location. welcoming and friendly staff. excellent bar with a good menu.

that the bar was only place to get wifi

wifi access

our room wasn t ready when we arrived and cleaning staff have all laundry at out our door still when we got

needed vacuumed, laundry sacks were left in corridors all day and night, trip hazards, cupboards left open with

location is great with easy access to loch lomond and not too far from glasgow, lots of parking, friendly staff

the pool and spa facilities were amazing! and the reception staff were lovely.

has been done up in places since the last time we visited , like the pool area and the conservatory and it had

laundry service

very noicy room due to laundry machines

laundry van arrived at 6:30 outside our room and made a lot of noise, woke us up

history and the location were great; the staff were great, and the laundry lady worked very hard to have our

dirty/oily marks on the sheets - perhaps a problem with the laundry

we liked the laundry service

bar and restaurant on site

m).

were here for one night, the wifi didnt work and there was no answer on the reception

interconnected family room perfect for travelling with kids.

room itself- ground floor opposite the laundry room

staff member told me that they had a problem with laundry etc which had held the room cleaning of the room uo

no laundry facilities

hi pet sorry not worth the money and it was almost 2 for a small bottle of water

the young lady in the bar was very professional even when an obnoxious guest was wrongly complaining to her

arrived for check in and our room was ready but we had climb over some dirty laundry towels and cleaning stuff

we went back outside and a gentleman in the corridor told us that the laundry had been delivered late but he

outside our rooms were piles of dirty laundry and plates with left over stale smelly food that we had to walk

upon speaking with the staff member we where told we couldn't check in the now due to no fresh laundry being

wifi connection was poor.

rooms were expensive for what they were, possibly due to the fact that we stayed during the open golf

the breakfast was brilliant with plenty of selections for serials and the cooked breakast was more than

within minutes of our arrival we were all chatting in the bar with some friendly locals

quiet area easy to find with plenty of parking

parking was ample

room service- i had already messaged ahead to get a menu- was told that it would just be what was

property not a chance but if you are missing anything from the room you can get it at asda as room service

they were also brilliant and patient with the kids running around crazy

parking, excellent breakfast and really enjoyable evening meal

the breakfast was nice with a good selection

although we arrived too late for dinner, the room service was excellent

room was very nice, we was actually upgraded free of charge to the deluxe double which feature a spa bath

have been nice if public computers for the internet and laundry facilities had been available

no idea why the floor is invaded by housekeeping (who were lovely btw), laundry service and maintenance at 9am

- was away from main guest area & near laundry room / staff area - hence suspicion as to who was making

the corridor outside our room there was a dirty trolly and a dirty table things on the carpet laundry bundles

wifi very poor, ok for email but nothing else

staff were friendly, food and room service was great and felt really safe staying there as a solo female

the young lady in the bar was also a clear asset to the hotel

got room service which was quick and tasty

room service was excellent

place, great bed, great bathroom, very nice food and room service

t to be expected i would think) i also really didn't like the smell of the toiletries and the laundry detergent

also next to a noisy laundry room

we came to glasgow for a wedding, and therefore requested an early check in on saturday morning so we could

location was great. very comfy bed.24hr room service.

the ladies toilet in the bar was out of use, also said the free wifi was only in the public areas

the laundry machine noise at night in the 3rd floor

window had brown packaging on it, the t v didn't work and the continually humming noise from the laundry room

our room was above kitchen and laundry

the night, with constant loud banging from some sort of system next door (perhaps a boiler/laundry

i asked about laundry

i asked for laundry services and he didn't know the price or how the service works

quite badly as if it had been used before and just tumble dried, i would suggest changing your laundry firm

only 15 minute walk to the convention centre, the kids had their own room, and the breakfast was a great start

very nice breakfast was fantastic, staff very helpful would definately use again if the wifi

lack of supplies in room. no glasses or bar of soap.

on second day when i left my laundry outside door to be exchanged, we returned to our room to find that new

excellent location for hydro venue . hotel bar great vibes ud83dudc4c

gym manager was extra attentive and very helpful

being able to use the swimming pool, sauna and steam room was a big plus!

in our room was excellent dinner was lovely and staff were really attentive spa area was great everything we

also the laundry service is not up to standard, i gave in my laundry well before 9am as directed by the

lots of parking out the back, and both breakfast and dinner were really good

pet friendly , room , friendly staff , food

comfy bed nice sized room with lounge area good wifi and room service

dog friendly- would highly recommend for anyone travelling with a pet