they put us next door to a laundry room and could hear banging all night from that

didn't like dinner, the tv was terrestrial, so i never enjoyed it, there was no laundry, no fridge in the room

wifi is dreadful. intermittent at best. still only one lift working - that's about 2 years now!

was trouble in the hotel because of the place being to busy and with loads of drunks around the bar and reception

had to buy an extra room for kids

the spa was a nice addition to melt away some stress and just relax

swimming pool, good, parking good and room service was very

wifi was constantly dropping out making it difficult at times to get work done

it was clean, enjoyed the pool and pet friendly.

great location, wifi was brilliant

staff member told me that they had a problem with laundry etc which had held the room cleaning of the room uo

no laundry facilities

room itself- ground floor opposite the laundry room

25 for pet in room with no pet facility, perhaps cat owners would pay 30 to incl a litter box in room

nice restaurant bar area to relax in

wifi could have been better as it kept dropping out and little chance to work in the room as would

location in a quiet zone. river view. clean. pool and sauna.

spa was very good and well equipped with shower gel and lockers with keys

we had wifi connectivity issue in our room 201 and 203... very poor signals

loved the pool and gym

we liked the laundry service

great selection for the breakfast included in the price

easy and early check in

2 minutes from airport, friendly staff, comfortable bed, delucious food and fast room service!

kids had an uncomfortable sleep on a hard as rock sofa bed

we stayed 10 days pity no laundry facilities.

room 015 was right next to the laundry and staff seemed to be throwing the door as hard as possible more so

good amenities, spotlessly clean and new, good facilities like gym, bistro

we were tired, kids were knackered exactly why i had sorted it pre arrival so i accepted it and stayed

restaurant, however, the staff on arrival were really helpful and friendly, a very stylish hotel, wifi was great

shower not the best wifi poor

stayed 3 times now & never been able to connect to the wifi yet

it provided everything we needed, comfortable bed, spacious room, off road parking and a very reasonably priced

and a special thanks to jack and the girls in room service, as we left behind a box containing jewellery, they

and spacious lounge, great food, ample parking, rooms are clean tidy with tv and simple cloud wifi, central

have been nice if public computers for the internet and laundry facilities had been available

the corridor outside our room there was a dirty trolly and a dirty table things on the carpet laundry bundles

no idea why the floor is invaded by housekeeping (who were lovely btw), laundry service and maintenance at 9am

- was away from main guest area & near laundry room / staff area - hence suspicion as to who was making

no secure wifi

) not sure how secure wifi is

there was a gentleman in a kilt (jimmy i think) who attended to bags and opened the gym for me one

place, great bed, great bathroom, very nice food and room service

that dogs aren't allowed in the dining room, but given that we arrived with him and paid the pet surcharge i

gym is lacking in equipment but ok

room service- i had already messaged ahead to get a menu- was told that it would just be what was

property not a chance but if you are missing anything from the room you can get it at asda as room service

to go up to our room and got to our floor out of the lift we was greeted by a huge pile of solid laundry on the

quiet hotel nice overnight stay with my partner, friendly staff lovely dinner and breakfast

george :/bar duties serving meals lori

clean and comfortable, room service and decent pub grub with choices.

bath had no plug so could not relax in the bath tub, the spa was closed for refurbishment

also next to a noisy laundry room

t to be expected i would think) i also really didn't like the smell of the toiletries and the laundry detergent

the wifi wasn't reliable

the staff in the bar especially thomas and his boss they made us laugh all night

had to sign in to the wifi every time i opened my computer or phone

the night, with constant loud banging from some sort of system next door (perhaps a boiler/laundry

window had brown packaging on it, the t v didn't work and the continually humming noise from the laundry room

our room was above kitchen and laundry

i asked about laundry

the laundry machine noise at night in the 3rd floor

quite badly as if it had been used before and just tumble dried, i would suggest changing your laundry firm

i asked for laundry services and he didn't know the price or how the service works

the windows opened (which we loved being able to do), we listened to folks at the restaurant/ bar across the

we were very dissappointed that wifi didnt work and we had no signal at all during our stay

wifi limited to rear of building

on second day when i left my laundry outside door to be exchanged, we returned to our room to find that new

they also let me have a late check out after i wasn t feeling great after swimming my blood sugar had dropped

the view, also the service at the bar was exceptional.

facilities, great wee swimming pool for kids, awesome breakfast, comfy beds, good hospitality lounge, great

fantastic, plenty of parking with ev charging

laundry was never picked up although it was lying in the room in the right

it was far away from a lot of laundry service places.

someone was in and out of cleaning/laundry cupboard late and through the night

room, very clean, light and bright an big modern bathroom parking was easy and free and wifi worked really well

45am and not much left and kitchen closed sharp

no laundry service.

takes a while to reach the city centre and the gym could be better equipped, namely, a multipurpose squat/chest

gym was too small

facilities were great, iron and ironing board, hairdryer, safe, fridge, walk in shower, free wifi, quiet room

good little gym as well

more staff during the day, sometimes was at reception/bar area waiting for a member of staff not their fault as

were excellent, also comfortable room and the gym facilities were good

and the wifi was working fine

location, fun atmosphere and late check out

staff were not so friendly and we didn't know there was a gym we could use.

shower ran hot then cold. room next to laundry so smell in hall was not great.

early check in and free guest laundry albeit dryer needs an upgrade

placed next to laundry room so wakened with water noises and banging and clunking trolleys from 5:30 am

great to find laundry facilities

staff members at the reception could be a bit accurate to details as i left some items for the laundry with

also the laundry service is not up to standard, i gave in my laundry well before 9am as directed by the

both the bar and restaurant were comfortable and a great place to sit back and relax

service couldnt be faulted even when took a trip to the bar at 4am

very good breakfast, despite lockdown. room service was excellent.

the bar and restaurant were very good as was the food at our evening meal

had food in the lounge bar in the evening, fish and chips were excellent

great pool

very slight issues were spa not having a spa bath and the bar having a poor selection (i

the new restaurant is now used for dinner and the original chrystal restaurant is only for breakfast

great pool and facilities

cleaners carried dirty laundry through the eating area

better to have laundry

beds sagged a bit in the middle. no blow dryer or laundry services.

kids running about the corridors at midnight.

located near numerous bars and restaurants and a casino

great location where everything interesting is close, an outdoor laundry, parking and charing cross railway

the staff were okay but they briefly lost my laundry

they don't have a laundry facility and the closest one is close enough, but it's located outside (washing/drying

a very friendly and helpful staff, quality laundry, comfortable beds with privacy, good lockers and nice location

i guess the maintenance time like laundry and vacuume, it was on the lobby, in rush hours

the same day (24 hours) laundry service should be made available.

a guest self serve laundry would also make this great hotel even better

for 318 per night one would have expected free wifi as well as a laundry service on a sunday

staff and room service we had a very hygienic room and it was nice and clean

felt welcome with the kids

the trip was ruined by a 100 laundry bill for one bag of laundry

one occupant, i was given a room prepared for two occupants, and hence when i left, the amount of laundry would

laundry service not available at hotel

kids in the bar late at night

room was spacious clean pool and thermal spa was good communal species where excellent

wr only stayed one night so didn't need the kitchen but it's great to have th choice especially with young

it's was pet friendly and had treats and a bed for our dog. it was very modern and fresh.

food was good in the restaurant cob had dinner first night second day breakfast

having the little kitchen was great, the fridge was useful

it had a great bar and restaurant and was open quiet late which suited

laundry options are expensive

we were beside a storage room and at 6:30 am someone was banging the laundry carts against the wall of our room

had laundry room door open at 7

bathroom ventilation air was broken, there was no refrigerator in the room and no laundry

allowed early check in and the staff were very friendly.

no laundry facilities close by.

location, within walking distance to charing cross station, several restaurants, 24hr public laundry service

they had laundry service & they helped us to get a transfer at 5am to glasgow central station (we had 2 huge

we also used the laundry service which was so so easy and efficient

body towels had a weird smell, something wrong was with the laundry

we re also very grateful for the laundry facilities it was convenient, affordable, and extremely helpful

the ac never worked, breakfast was cold, laundry was 12 per bag

all over it none of the shower gels etc had anything in them we were next to either boiler or laundry dry room

wifi

room service was good, and the size of the family room was great

no laundry slips or bags in room.

more options on the room service menu xx

wifi not secure

an early check in from reception and an added bonus of a later check out which was excellent

room service is quite expensive, however remember it's a premium hotel that provides premium

30am on sunday morning with a laundry van right outside our window/ there was a lot of c hanging and banging

5 small window overlooked hotel's bins & dirty laundry

the bar was good and the hotel was very good

wifi didn t work on work laptop.

the wifi and tv systems would benefit from updating

we took advantage of the laundry service and was fab

to little food menu and a lot of kids about

excelent location! great breakfast!! good wifi

room service was mentioned in the room but on requesting it was told it was not available very

breakfast was exce lent, covering everyone's preferences.

laundry service, no door between the lavatory and the bathroom, shower gel and shampoo made in

sent my dress (for a wedding the next day) to laundry services for pressing for the following morning and they

very fast laundry service

no activity for kids or families

the staff of the hotel from the front desk to concierge to room service staff were very nice and

noise pollution woken up by laundry of the hotel both mornings at 7am

easy access to glasgow central station, friendly staff, reasonably priced food and drinks and laundry service,

room, bed and breakfast was excellent

a great size and were fab with adjoining doors, this helped us have the best stay with 3 young kids

was lovely, clean and bed comfortable breakfast very good and freshly made staff very friendly and

45 by a laundry van that took ages to unload etc

as above - woken early by a laundry van!

there were plenty of good eating close by as well as a laundry and supermarket across the road

over i spilled coffee all over my hoodie and when we reached the hotel i asked if there was any laundry places

location and great staff - everyone was so friendly cheap late check out half price parking car park literally

great same day laundry and really nice food

also, we had our laundry done through the hotels service

me the worst room which was on the first floor, very dark, and i guess the room was up above the laundry, it

it had a kitchen which would be really handy if better equipped

bar staff great, restaurant had good food and again lovely staff, breakfast was limited due but

we were staying for three nights we would have hoped our room would have been restocked but the room service

i found a hairdryer an iron even an xl large tower, a coffee machine whith all the extras mini bar very carefully

no room service!

the boutique size, restoration of historic building, location, staff, bar room service and general vibe

nice little bar / nightclub underneath which was quite lively

the sofa bed for kids kept sinking so kids got a bit scared

the bed was comfortable and the view was excellent as i paid for a city view, i also order room service and

a contemporary modern hotel very clean good staff and a great breakfast

and the room was well equipped and room service prompt with all our requirements that day (i

excellent breakfast options

no elevator. lots of stairs. no laundry service.

the bedding was clean so assumed it came straight from the laundry

very friendly staff and an excellent breakfast

the friendly relaxed atmosphere of hotel and bar area

poor wifi

would have been great if the hotel have coin / self operated laundry as the next available self operated

the price for doing laundry.

the laundry service was very expensive, compared to other similar hotels.

the use of the swimming pool was fantastic and great for kids to keep entertained for hour in morning or after

room was amazing and great layout to accommodate children my kids loved the bunk beds will definitely be back

conflicting info for services, eg laundry phone number on form yet concierge says to drop there with laundry

oh and there was dirty laundry on the floor of my room

the room was very quiet, delighted with the early check in as we arrived from the us early and didn t sleep

room service and my breakfast were perfect

sliders in bar were delicious

wi fi not working did not pick up the laundry like they said they would

in the mornings you were woke up by the noise of the laundry cupboard and door being opened and shut constantly

room at rear overlooing the bins - bit noisy. no mini bar, no safe and not even a laundry bag

the wifi was awful, none of my devices could keep connected. couldn't even use facebook

location, room service daily

coin laundry nor the ice machine on the premises

no laundry bag, poor selection of tea coffee

no laundry facilities other than to send out which is expensive and as we only stayed one night not

they were keen to sort out room service etc but services weren t needed

breakfast was expensive.

have had self wash facilities so that we could do our own laundry as we were on a long trip

staff were fantastic got an early check in and were so helpful with any requests

they have facilities such as gym & 24hr bar, but we didn't use

the spa was a great way to wind down

gym, sauna and cold plunge made our stay extra special

a laundry bag was left on a saturday to be picked up the next day and when we stopped to pick it up,

clean, quiet, friendly personal, good breakfast and wifi.

big room , comfy, high speed wifi

the breakfast selection was very good

really need to update the baths, it's like they are made for kids, adults kinda squashed and not long enough

were rudely awakened just before 5am to the ridiculously loud banging and crashing noises from laundry vans and

laundry service

had just discontinued their laundry service, which was one of the reasons we had booked, but the front staff

however at 5:15am fishers dependable laundry arrived and started banging around metal containers both into the

loved the staff and self-service laundry.

staff was very helpful with info on laundry service.

loved that it had laundry and dry cleaning services since i stayed for 12 nights

2 days for a laundry service

lack of guest laundry as there were no laundromats nearby.

gym is a bit small

loved the mini bar in room

the air conditioning units outside the window very distracting, plus we could not get very good wifi reception

excellent room service meal

breakfast is delicious

pizza and cider to the room for room service 24 hours it s great

facility reception not helpful laundry service is poor carpet was dirty room selection and location was bad room

refrigerator in room laundry is 21 which is extremely expensive, it came back soaking wet and they lied and

located, very nice bar, comfortable beds, snacks and coffee in rooms, laundry service

wifi was very good at the hotel

perfect location, lovely river view, clean and comfortable, good breakfast ud83dude03

the hotel advertises a laundry service which was, in reality not available

laundry service was so nice

the wifi was not available in the room but was else

there were excellent bar and restaurant facilities in the hotel so there was

great people watching from the bar area

laundry facilities would be useful, but in every other respect it was great.

modern clean city centre hotel with good bar area and lovely breakfast

the wifi at he hotel is not protected and for this reason i was unable to use the connection for work

no early check in.

gave us late check out

the laundry service was good

room is a little cramped for space, and wifi is really poor.

stival weekend)

centrally located, nice clean room, very friendly staff, all sorts of services like breakfast and room service

gilly the bar guy was brilliant

laundry needs giving your cloths at 9 in the morning and they will handle it at the evening

mine was next to what i am guessing is their laundry room which wasn t great but mostly was not an issue

wifi could have been better

appreciated the early check in

visually attractive rooms, friendly and helpful staff, nice bar and breakfast, showers nice hot and

we arrived early and the reception staff found us 3 rooms together for an early check

i went to sign up for the free wifi and was told by the program running the wifi that my surname wasn't good

wifi was strong and location was very convenient

room service available until 10pm

wifi was bad

we did not find laundry near.

self service(paid) laundry facility and was advised to go to euro hotel who politely refused

left my laundry to get done at 9am and they said it would be done at 5

room was comfy and good for kids. more kids shows would be great

wifi was down after the first night. but i know it's not the staffs fault.