it was also close to the hotel laundry (or some kind of hotel work area) and there was alot of talking outside

nice location. great pool.

i told him he needs to figure something out because i have 3 kids with me who are hungry

the wifi was a little slow

quick check in parking access to restaurants

i had to purchase a vacuum to clean my suite even the laundry washer was nasty

once we brought piled up used towels to hotel laundry

the hallway outside was squishy wet (from the laundry room)

the room had a slight tinge of dirty laundry on a hot summer day

breakfast had a good selection and there was plenty of seating room for guests

staff was very helpful and accommodating. very family friendly. pool facility was great.

the guy in the breakfast was so rude.

breakfast was good and adequate

kids running and yelling in hallway saturday night until 12am!

specifically for pool and hot tub for kids, but was not open due to lighting issues

i brought my kids to swim for their birthday, pool and jacuzzi could've been cleaned better

i brought my kids to swim for their birthday, pool and jacuzzi could've been cleaned better

good location, very nice hotel, clean nice pool

24 hour gym, 24 hour snack store

easy check in, pool was warm and clean, facility was very clean,

breakfast could be a little better

room was also comfortable, queen studio suite with kitchen supplies, flat stove top, fridge and freezer, and

very clean considering it is pet friendly

we stayed with three kids and we were only able to get 1

like room layout with full kitchen, living room area, separate bed area

laundry room dryer was not working properly and we had to dry twice and then the whole room filled

also,laundry was two

lots of parking; nice staff. good color scheme in room decor - greenish beige.

no neither ghetto style very basic wifi never worked

lobby was dirty and sketchy people hanging in the parking lot all night

location, guest laundry and business kiosk.

breakfast was good. staff was helpful. glad you had laundry facility!

cooled nicely while i did laundry and checked email

the laundry facility was useful

laundry breakfast

staff had bad attitudes was not able to give me any new towels or rags said they needed to wash laundry but i

the dryer in the guest laundry room tore 4 of my

hallways had a lot of dirty laundry all over floors

loud like freight train, 2nd rm had a cockroach( i killed it) 3rd rm was dirty and near the laundry

the company should offer cheaper service to guest that is there more than 3 days, maybe give laundry tokens at

the breakfast wasn't even worth going too

more breakfast choices. soy milk for non milk drinker,

continental breakfast was extremely disappointing

of marijuana when i went for breakfast in the morning and shower curtain was torn which permited water to go on

old tv- included continental breakfast was lacking' little to no food available - stated it was 1 mile from

having a laundry facility

no plastic plates to be able to bring breakfast to your room

there were no pans in the kitchen we had. we had pots and a colander, but no fry pan.

coffee was just ok and the photos didn't make me aware at the time i had a full kitchen i thought it was just

need a better breakfast selection

also we were in rm 720 by the laundry

kitchen was great with table, bench, chair and nice large window

gym was much smaller than appeared online .

everything good rooms great pool.

ample parking

i loved the laundry facility as

front desk clerk laundry shuttle

i'd called while i was out to ask if change was available to use the laundry facility and i was assured yes

it's worth the money if you have business locally, in house bar and restaurant

the pool wasn't open, and had no bar inside

the pool and laundry facilities are a nice plus

we did like the location it was very convenient did not have breakfast

bar / bistro was only on a limited menu when i arrived , so i was disappointed as this was one of

free shuttle to the airport and convenient breakfast place

no water in the fitness center, fridge didn't work

they have dirty laundry with smoke burn marks on each linen they have including on the mattress

wifi is worse the dail up

a group of men in the parking lot were jacking up cars and working on them, right outside motel windows

non-smoking room reeked of cigarette smoke

when we left my friend ripped his bumper off as it got stuck on the rebar in the parking block

parking was free and convenient

i didn’t like that it was so late in the night & some kids were racing up & down the halls.

loved the convenience and the bar staff was fantastic!

& resturant staff, ample space in room and atrium, good parking, close to highway 91 but no noise

clean fitness center and swimming pool

the prices include breakfast and a gym and laundry facilities but mine off these are available do the pieces

the door to the room clearly said no smoking and they warned us but when we got to the room their smell was

i asked for a non-smoking room and got a smoking room with burnt holes in the bed spread.

the personnel kinder (i wasn't informed as usual about check out time, when is breakfast, what's wifi

convenient parking and friendly staff.

our room was next to the laundry! very noisy

the laundry facility they provided was not ideal, the room was too small and no where to buy laundry

the pool is never open , the facilities lack ice , laundry ,,often etc.

pool water was murky, laundry area is not 14 hours and it s limited space

pillows were uncomfortable and due to subpar cleaning of the rooms and laundry services, would not stay in this

staffs are friendly, and facilities(guest laundry, swimming pool, complementary coffees) are good

free parking, laundry, and a bar attached to it!

everything was great and the breakfast was a nice added bonus

gym was down due to remodeling, so that was unfortunate

older kids playing football without supervision while the little ones were trying to enjoy them selves

most of the facilities are shutdown including the lounge, the restaurant and now the laundry area

laundry onsite is convenient but you'll need to bring quarters

no pool no laundry room no workout room like it said

there is a laundry room and a gym

laundry and exercise equipment in operational for indefinite time

wifi was down, and the ice machine, staff could care less

breakfast was good

greeted kindly, the staff was excellent, it was quiet, and was very clean, the breakfast was great, god bless

was excellent service and clean and fit for a comfortable stay. also a great breakfast

breakfast was poor. same old stuff but no fresh fruit. poor choice of cereals.

could be more pots, pan, and other needs for the kitchen more insulation on the big windows

no breakfast because of covid

the convenience of having a full kitchen stocked with cookware and dishware/utensils is wonderful for those

i like the complimentary breakfast

the room is a 2 bedroom suite and is around 1200 square feet, including a full kitchen and 2 full baths

well located. great room service. comfortable surroundings.

clean, pool, beautiful, rooms, attention

they still did room service

we booked to break up the journey for the pool and the pool was incredibly overcrowded by 30 kids plus their

there had to be 50 kids and 30 adults in pool area at all times

pool jacuzzi gym

why charge for the breakfast when it should be free for all guest that stays at the hotel.

and pillows very comfortable breakfast excellent front desk and shuttle were very helpful -excellent bar was

we didn t have breakfast.

restaurant - really slow service for breakfast. meal was so so.

also not being able to do laundry on site same day is a little annoying

comfortable bed, large room / suite. clean accommodations. good restaurant. good gym.

they closed the bar down at 1130

the website showed a fireplace in the room' there was no fireplace in our room

a single bottle of water is charged... for a luxury hotel.. no room service

the laundry room is still out of service

lost some point because of the laundry room

close to rail & buses not far from city centre laundry facilities

had a laundry room available

convenient to union station, park & town. convenient breakfast, laundry & pm snacks. affordable.

has a laundry room

the shuttle driver was wonderful

the pool was chilly but still great, and the hot tub is so awesome i didn't want to leave

also, maybe add a shuttle to the hartford amtrak station

parking was terrible

laundry from the prior guest sat outside for a day u til we said something about it and the body

breakfast was better than average, lots of choices and well maintained by the staff

dirty dishes in the sink, pool closed at 9pm, other hotels in the area close at 10pm, broken window in the

yes, the breakfast

the pool, lobby, breakfast and being close to amenities.

perfect stay spot for a bicycle tourist: guest laundry

upon room change, i was placed directly across from laundry

there was an annoying noise from the laundry room that adjoined my room

the breakfast options were adequate. on-site laundry was a plus.

appeared maybe laundry loads were too full per load

we had to order pizza from across the street and have our kids eat in the lobby while they wouldn’t seat us

customer service , very informative and helpful hotel has bar , a place to eat , a pool and many other amazing

black mold in the bathroom around the overflow drain, the accessibility bar and in the grout.

customer service , very informative and helpful hotel has bar , a place to eat , a pool and many other amazing

good communication from front desk about eta of shuttle

clean neat rooms, friendly staff and breakfast was decent

great stay and park deal that includes up to 7 days parking.

had a good variety of hot and cold items, and the free airport shuttle every 30 minutes and free parking were

the time for the pool

we enjoyed the location - and the breakfast and the pool.

the laundry room was clean and very useful

the breakfast is excellent and other facilities include a laundry lounge to wash and dry (for a small fee) your

parking is horrible

kitchenette

pool area was great too even though i didn t use it

no room service unless requested and someone before me smoked in non smoking room

the pool was nicely cleaned and heated

gym closed to early at 10pm

called for someone to get all my bags and bring them around when i asked where the handicapped parking was

the pool closes at 10 but by the time we got there and settled in it was closed.

also laundry facilities are listed when i booked it they have none

in this day and age, i shouldn't have to pay extra for wifi

perfect stopping point when traveling with a pet.

also, unable to reach the hotel on the phone no matter how much i called, and no airport shuttle

outdoor pool was a bonus but we unfortunately did not have time to try it out

was sunk down on one side they ran out of laundry detergent for sale airplanes go directly

laundry room and gym facility downstairs

everything especially the guest laundry.

the gym was small but had everything we needed, the laundry room is attached to the gym and free machines

quiet, nice staff, free laundry, location

the room we were moved to had no disposable cups, no laundry bag and i was afraid to get in the bed

you have to take them to laundry room n waitvto they wash them

booking was motivated by the availability of laundry and a fitness center, both of which were advertised but

nice and quiet. shuttle was great.

very good wifi and pleasant staff

laundry washer and dryer was dirty

staff were not professional nor helpful the laundry smelled like burned skin and was difficult to get into

sauna was broken and very small laundry room

were fighting down the hall about laundry, and i woke up with serval bites all over my arms

was great, the wifi is better than expected, and the room was very clean and comfortable

your mins from places to eat and entertainment, the pool is also fun for the kids

your mins from places to eat and entertainment, the pool is also fun for the kids

the gym area was clean and serviceable equipment

pool was perfect for the kids

breakfast was adequate. staff was exceptional!

there was plenty of parking

non-smoking had heavy smell of smoke

the inn was very nice, staff friendly, bed great, fast wifi, hot water. would stay again.

the wifi didn't work

it was a non smoking room but reeked like a bar and cigarette lounge

my needs, from appliances in room ( refrigerator, microwave) to well stocked mini mart to guest laundry to indoor

also the staff at check in desk went and got a laundry bag for me as there wasn't one in the room

everything at your fingertips! comfortable, yummy breakfast, kids loved the pool.

24 hour shuttle, nice room with couch and desk, mini fridge and coffee in room, lovely clean

no biggie but just make sure the pool always has enough towels

room service was quiet and unobtrusive

it would have been great to at least have room

the kids were very disappointed to learn there wasn t a pool

i enjoyed how pleasant room service was and enjoyed the shuttle

the room service menu was weak

it has a pool, fitness center and laundry

heated pool was very chilly

the timed pool slot

pet friendly

location.?free parking.?breakfast

the laundry room wasn't free to use and only had one washer and one dryer for the whole block

machines broken coffee machine broken laundry broken bathroom door broken first room had standing water puddles

it s quiet, good location, had laundry room

say they are pet friendly but only for one pet it seems

only had smoking room left

the location has handicapped ramps, an interior courtyard of sorts, and a laundry room

the motel has a guest laundry room, with some vending machines

close proximity to restaurants and stores. laundry worked great.

pet friendly

was not giving a wifi code sheets were burnt.

they wont give you a laundry bag after asking 10 times

also closed due to broken equipment, the second floor has roaches and the garbages on the 3 fl laundry room wasn

breakfast was excellent

free parking, good free breakfast

the room the breakfast were all perfect

pushed up against the wall and very cramped to walk between the two beds laundry equipment was broken

didn't like that we had to go to the laundry room to get our own towels and rags

-paid/laundry and vending room

bed was hard & tilted to the side, everyone s laundry was outside room on floors for housekeeping

late night activity around the laundry and vending machine. drug activity

suggest that move the ice machines on first floor out to make it a laundry room

they have laundry onsite, we didn't need it this weekend, but that's good to know

laundry bag or pad and pen in the room

so i just walked to the laundry/room service room and grab towels

laundry bag or pad and pen in the room

breakfast was quick grab but other than that everything was beyond our expectations would

breakfast was an added luxury

kids sofa bed had a blow up on top of the mattress so no lumps or springs

location was great and breakfast was just right.

overall, fantastic experience, great location, easy parking

outdated. they had wifi access but quite old tv, no charging station. coffee only, no breakfast

early check in

proprietors were lovely and they allowed a late check out

wifi very unreliable. coffee in lobby a nice touch, but would prefer a coffee maker in room.

poor wifi

restaurant menu could have had a few more simple options, like kids foods

the restaurant staff was extremely kind and attentive and room service delivery was extremely fast

then the third visit, i asked for a late check out at noon

the bar and restaurant were excellent, but closed too early. that's the only complaint i have

our two bedroom was perfect for our family. pool/jacuzzi great for us and the kids.

guest laundry available

the laundry room was clean and easy to use for my daughter's field hockey gear

really nice gym facilities

breakfast - inadequate heat on very cold nights - no daily room service

i loved the pool , the complimentary breakfast and the room

pool it seems bigger but it was too small

) pool area was very small

the water pressure in the shower was good, according to some of my family the gym and pool were good

staff accommodated our requests with courtesy and speed, even providing a pass to a nearby gym

sink was clogged in bathroom. gym is not very well appointed.

loved the laundry facilities and room

laundry not working and not enough washers and dryers the facility only has 1 of each on one floor

only laundry was broken but accepted money

was excellent, and the workers were very polite and especially the woman who sets up the breakfast

outside sign light and parking lot lights were not working

a gym with equipment that works and is safe.

the game room was a nice opportunity for the kids to play and unwind

i understand with having kids, that's why i requested a room on the first floor so we won't get a complain

great breakfast except the croissants were as good as they were last time

staff, good breakfast included in the price of the room, nice walking area outside the

the laundry facility was very good too

the property had a laundry facility

laundry could have opened earlier

laundry room was not well maintained

wifi was very weak, often not functioning.

let s move on to the pool and hot tub

the room design was good with a small kitchen and a sofa bed

the gym was small but efficient

very nicely equipped suite with good kitchen facilities, ironing board and hairdryer

breakfast was scaled way back, supposedly for covid, but did everything have to be disposable

room clean, like guest laundry, staff friendly

comfy beds, friendly staff, nice pool,big rooms, adequate gym

i even went the gym and its was spotless, with disposable cleaning items to use on the equipment

the room and pool was really nice

it was clean an breakfast was great

the laundry on the same floor

was told it probably got wrapped up with the rest of the linens and sent to the laundry, impossible as it was

also, from our 1st floor window you could see all the midnight sex and make out sessions in the parking lot

cleanliness and kitchen

small breakfast

to overpay for laundry detergent only to see that the machines were quarters only

yes, the laundry room by our wall and being used at 7am while we're resting

everything was clean the kids loved the pool

and of course there were other people there but i was the only one to have a complaint that my kids were too

kids love the pool

there was a laundry facility onsite which was convenient

pet friendly, good location (safe area, near interstate), kind staff, facilities on site (gym, laundry)

kitchen and laundry facilities

terrible noise from laundry till 12:39 p

loved the kitchen in the hotel room! that's a huge plus when travelling for work.

traveling for a week we needed to do laundry and was so grateful for guest laundry facility on second floor

no laundry bag in room

gym near pool was clean and appreciated

nice size rooms friendly staff and free parking

indoor swimming pool is adequate; too small to swim laps, especially if others are in the pool

however if you choose to do laundry the hotel does not provide required change to use their

of cigarette from just walking in, hallways, rooms everything smell like pure cigarette and my kids were coughing

free parking, in room wifi. flat screen tv nice.

free parking

it allowed my pet just stay with me

good location and breakfast. comfortable room, good parking. good rate.

i love the location and many gym facilities

pool not in service.

there very nice staff and lots of things to do fire pit bar dinning and swimming

no free breakfast for the kids.

had an exercise room and a laundry room to use also

clean washcloths were placed in our bathroom (we had hung up the towels we had used to save on laundry for the

pet fee was only $25

the gym didn't have no heat.

i love that everyday we had something different for breakfast.

i like that there was a guest laundry facility on site

the parking lot was easy to access

wish there was a information brochure in the room on how to get the wifi connected

the room was clean, the mattress was very comfortable, wi-fi was fast, and breakfast was good

the wifi was slow and would disappear

laundry facilities weren t utilizable

laundry room came in handy

staff was lovely and welcoming very helpful the breakfast was great lots to choose from the local bar and

the room was great and the fitness center and pool were very

all ok (except for the wifi), good value for money

brightness comfortable access to things like computer gym laundry breakfast quit no

the parking spaces

the pool was very small

the pool and workout facility were fantastic. the staff was tremendous! either one is good.

very good proximity to the new mgm springfield casino, just over a half mile walk

in addition, the hotel has a public laundry room, you can buy laundry powder at the front desk

laundry is available for small price, very convenient

that we where next to the laundry shoot and you can here it early in the morning.

lastly the pool has a constant flow of staff going to laundry room looking in on me swimming

i was able to do some laundry with the hotel machine

gym was nice and clean. pool good for kids.

breakfast was delicious

their room service was excellent

the sauna and pool were gorgeous. the staff were awesome and accommodating.

gym was nice and clean. pool good for kids.

no laundry room.

no pool due to repairs being done

only thing that i would complain about was that the pool and jacuzzi area needed to be cleaned

clean, friendly, nice pool and hot tub for the kids, mall for older kids and bar for adults!

staff were exceptional, we were given a room on a higher floor so the kids could have a good view

clean, modern, updated, pool, laundry facilities, nice breakfast

all the towels were rather small and very thin perhaps this reduces the laundry burden and helps the environment

they only had $3 worth of coins at the front desk so we couldn t let the kids do arcade or laundry

good variety considering pandemic, close to amtrak/bus station dunkin donuts right next door, laundry on site

the bonus for us was the coin operated guest laundry which made travelling easier

the laundry carts were in the way of the doors

was too small for two people,no access to drinking water unless going outside of the room to the kitchen

staff , quick service and decent breakfast

kitchen in my room didn't provide dish soap so i could clean my dishes

wifi not good

there is no room service

parking lot wasn t plowed

$20 per night for free wifi (how can it be free if you are paying a destination fee

was nice to have a pool and a gym space

the pool and hot tub were clean and very enjoyable all the staff members we interacted with (from front

staff very friendly. bed very comfortable and pleasant cleaniness in room. on-site guest laundry

next morning i took one of the plastic liners out of an unused garbage can to use to put my dirty laundry in

clean facilities, free breakfast, and the vending machines and laundry facilities are very

they have a laundry and machines are reasonably priced

hotel smells really good, affordable laundry that works great

staff, coffee maker, fridge, fitness room, laundry, clean rooms and affordable

entrance parking lot gives the impression of a flea-bag place, but the rooms were very good

the room was perfect, they have a fridge, microwave, free wifi, the whole room was clean

was on a one way very busy road, wifi didn t always work but they would reset if brought to their attention,

parking lot not completely clean from snow.

no laundry facilities on site and no continental breakfast even though some websites indicate these

no frills are available, like breakfast, spa or pool but the rooms are clean, neat and comfortable and the

good location, free parking, very spacious rooms

being able to get a smoking room was nice

provide secure wifi. the smell of the carpeting. lack of breakfast. not much more to say.