the pool and hot tub are amazing and just hit the spot

of the breakfast offering had lots of sugar

getting into parking was tricky

great breakfast--wide choice. very clean room and friendly staff-- parking convenient

lack of hot breakfast (understandable due to covid]

gym is complete with the basic equipment a big plus is the room comes with a microwave and the laundry room has

no room service

the gym doesn't have much equipment.

we were impressed by the cleanliness, the size of the room, their on site restaurant and their pool

dining on site. ev charging

i had to drive 28 mins to a laundry mat

easy drive. close parking.

pool, fitness center and bar were closed due to covid

i ended up moving to a hotel down the street that offered a water view and nice coffee bar and breakfast for

open the pool already

we liked the self-service laundry in the building

everything: breakfast, dinner, social hour, laundry facilities, awesome treadmills w/ tvs, room, decor, green

better access to the laundry facilities. had to wait a while to use the washer and dryer.

kitchenette is excellent

nice room with full kitchen it definitely was just what we

we did our laundry for free while we were here

down food service area @ 9:30 sharp (turns lights off and places garbage bin to block entrance) laundry room

once in a while the whole room would subtlety vibrate, as if there was a giant laundry machine running with an

free laundry washing/drying

several facilities mentiioned on the hotel website were unsvailable - shuttle service and laundry service (a

laundry

no public laundry which is something i often see at other places

the staff are very friendly and it's nice that they have laundry services

they have a clean laundry room

the room when i told the staff at the checkout about it, she all she said it already went to the laundry and

the room was very clean wifi worked great and it was very comfortable

private ,quiet,wifi and good cable

the wifi was excellent

just ok no wifi

was a lingering smell of smoke in our non-smoking room and they let us switch to a new room no problem

we re still bringing loads of laundry up stairs

missed the wonderful breakfast they always have, but understand why it isn't possible during covid

and the best was the breakfast the next morning, my kids loved the fresh waffles

gym was very nice and had the necessary equipment and i loved the coffee in the lobby

due to staff shortages and covid there was no room service

and i was allowed to use the commercial laundry facilities when the guest laundry was unavailable

shuttle services were only to/from airport laundry area not accessible due to renovations

staff was not available at front desk: they were in the laundry room folding laundry (i never saw any actual

there was no laundry room

close to airport with free shuttle service. clean rooms with complementary breakfast.

laundry machine and dryer always broken

was a problem in the laundry room the hotel staff was not aware of

the laundry room was out of service.

the breakfast that was provided there was very good as well

for parking charges were emailed to me twice but have not received email with hotel room charges

dryer in laundry wasn't working.

wyndham hotel, laundry room disfunctional, broke gym equipment

laundry facility was broken and they were not sure when it would be fixed so we changed

the guest laundry was gross

guest laundry was gross!

more ice machines, we stayed on the second floor and going to the other side of the hotel in the laundryroom

laundry from previous guests in room

the dryer was broken and i was told it was working so i went to the store (special trip) to buy laundry stuff

laundry on site

bathroom was not 100% clean, bathtub drain did not function (making it a challenge to bathe the kids) and the

laundry room had dirty needles as well

laundry beads scattered behind bed and night stand air conditioner didn't work went to go buy

common locks on entrance to laundry dont work

dirty laundry (bed sheets) in hall

nothing worked the pool, laundry, or fitness center.

and well equipped breakfast was good, and hotel facilities were excellent, from the gym, to the laundry

complimentary breakfast and dinner with complimentary beer and wine!!!!!!!

everybody , including guys in the kitchen do a great job

spacious suite, really comfy beds, friendly and attentive staff and lovely pool.

it was absolutely beautiful - living area with tv, kitchenette with full-size refrigerator and other appliances

have pool, spa, fitness, laundry

issue with our jetted spa tub in room but was able to clear up on first night

breakfast was not available because of covid, which is understandable, as was the lack of room service, but

have pool, spa, fitness, laundry

pool is the size of a bathtub. parking is a challenge.

that the bed and pillows were comfy. friendly staff. nice bar inside the lobby.

i wish the restaurant was open later at least for room service. the shower was so dumb.

pool was a bit cool

was a little bit noisy on my floor, kids running in the hallway

lots of parking. fine for a stop over on a long drive

laundry room was in 4th floor which was not convenient at all and costs 4$ for one run

laundry facilites on site. staff very helpful

the pool was great! the breakfast was a good variety of food and very good.

room was clean, pool was great. no complaints. stayed 1 night.

only downfall is parking very hard to find if you come back later in evening

m gonna come back and use everything the work out room i didn t even know guest have their own laundry so i

went to use the laundry after three loads of wash discovered both dryers didn't work so wet clothes for two

room was disgusting hallways stunk of cigarette smoke. couldn t access the laundry room

they have a laundry room and a workout room

there is a broken laundry chute directly across the hall and the door was broken

was too old, the bed was not comfortable and no sunshine, the room was too dull and near the laundry room

very good restaurant. the breakfast chef scott made excellent omelets.

the fireplace in the lobby, which burns real wood.

breakfast was great & service was excellent!

very large rooms. staff is helpful. large grassy area for dog to run. gym is awesome.

there was not enough hot water to allow guests to shower in the morning while they were running laundry services

i did enjoy the clean room breakfast and laundry facilities

guest laundry service, breakfast very good, bed very comfortable

only laundry dryer is not working

was across from the guest laundry room, heavy traffic during the night, a lot of people wandering the

most of the equipment in the gym is broken and the tv didn't work properly

free wifi had been rated as excellent which influenced my decision (besides proximity to the airport for

it does not even have a small store in the lobby and the gym equipment is

great location. top line registration staff. very good small bar and cafe.

we were at a hyatt house a couple weeks ago and they had a very good hot breakfast bar each day with a change

was well situated nice pool and gym

the pool was heated and easy to get into with the kids

was a group of kids 8 to 10, who were running and playing soccer in the hall for hours

airport shuttle. hot breakfast. close to the airport.

for covid parameters it was a good breakfast. balanced with protein.

the hotel laundry facility was an added plus

they were sensitive and allowed us to use the laundry room after hours

spacious a guest laundry plus an excellent breakfast

breakfast hands down

friendly staff, nice room facilities, complimentary food and good parking

brand new shower and kitchen facility. lighting with usb charge.

loved pool and workout room availability

the kitchenette appliances were not clean; nor was the bathrroom floor

like the mini kitchen

no restaurant or breakfast

the room size was great having a full kitchen!

the breakfast wasn t great. stuff ran out quickly and there wasn t a great selection.

kitchen in room

the free breakfast was good too

i love the pool and breakfast. staff was helpful and pleasant.

breakfast has plenty of choices

pillows were small a lot of kids in the pool cold in the hallways

location was great, the room was fine and easy to get to from the parking lot

breakfast was great

always stay here when i come in from nc to spend time with the kids an grands

laundry

laundry room was decent

pet friendly, and no charge

everyone and everything. everyone was so kind and polite. breakfast was yummy.

for the price, and the fact they include breakfast its a no brainer

outside fire pit, breakfast included, clean pool environment, tech friendly, free laundry room, well supplied

pool, jacuzzi camp fire, grills, work area, basketball court, computer area, laundry room and breakfast was

comfortable room, great laundry facilities

we had a full kitchen, they have storage rooms for guests and free laundry

did not use it but looked good as well as the diy laundry

there was plenty of parking

the kids loved the pool and basketball court

excellent breakfast choices, very helpful staff

breakfast was hearty and very enjoyable

even the woman at breakfast was cheerful and helpful

i think our room was near the laundry service and it sounded like the dryer was going at 10 o'clock at night

the laundry room wasn t open

queen beds. laundry facility

location and price. laundry facilities were a help, but expensive to use.

gym was nice although i did not use it

inhouse dining room (restaurant and bar), customer personal laundry

was excellent and the laundry prices and availability exceptional

laundry room on-floor was an unexpected amenity

there's a nice guest laundry room as

to andrew at the front desk, impeccable customer service in assisting with wifi issues

the indoor pool being in use

good service, room was clean and conformable, and having a glass of wine at the bar was relaxing

room service food

i asked for room near the gym and i was given a room on the 6th floor. gym is on the first floor

great staff. nice bar to watch sports.

only a single elevator operating during our entire stay, and use of laundry facilities were troublesome due to

they had a laundry room

going to the side exit was in need of a serious vacuuming and someone left a pillowcase of dirty laundry on the

everything was great the kids had a blast, maybe with our next trip the hot tub will be working.

thing that i didn't like during this visit was the gym equipment was not working, the treadmill would stop and

they charge for laundry

gym, laundry were a big plus

wifi is difficult to be connected

there is nothing bad to say me and my family enjoyed our christmas. wish the pool was bigger.

about the inside, but parking lot could ve had a better plow job, and the pet area didn t have the mound of

great breakfast!!!

i arrived and asked the reception about it, they were surprised and informed me that there was no ev charger

breakfast, parking, staff

the cold pool.

breakfast was ok, but can't complain for complimentary.

dirty laundry bins stored by exit doors

no elevators so it was tough dragging all my stuff up the stairs and no guest laundry.

entrance is on a busy roadway- difficulty entering/leaving parking

helpful staff and a delicious breakfast buffet was included

quiet room with 2 comfy large double beds, a/cond, large bathroom & storage, nice decor, free car parking, free

shot out to the laundry crew great recognition and credit

there were a bunch of young kids running and yelling up and down the halls and they would sit right outside

pool was very nice. the breakfast was great and rooms were very nice!

complain was always greated with a smile pool room was always warm rooms was clean upon arriving parking was

wifi was free

the parking lot was on a hill and sometimes the traffic made it difficult to turn left

the hotel advertised having guest laundry

room was clean and their guest laundry is free!

called room service to get more towels for the room, was told we don t have any, click, hung up

breakfast was fine - kitchen staff were great

the kids enjoyed it

laundry facilities, indoor pool.

laundry facilities poor, toilet in room dirty and front desk staff rude and uninterested in helping

they did not repair it that day, even though my laundry had been in the washer and i had to pull it out

they even have a laundry room

room was spacious and they have laundry room.

parking was convenient, but the location lacked walkability

remote was filthy, toilet wobbled, shower knob broken, floor was sticky, carpets were stained, no smoking room

the wifi was bad...should be fix and better

restaurant across the parking lot.

was no hot water there was no phone in the room wifi didn't work half the time the bed was hard no extra blankets

oh , laundry facility on site next to the ice machine

though room was a no smoking room, the blanket had a cigarette burn hole in

spa tub was perfect for two and the king bed was comfortable

all over the parking lot

the spa tub was very nice. size of the room was nice.

should be closer to the bistro it seems a little random to have an ice machine next to the laundry machines and

we liked just about everything , except the pool closing early lol

gym had decent equipment

the gym had no towels, paper towels, cups etc. and nothing to wipe down equipment

pool wasn t functional

property is clean, laundry room on site, microwave and fridge in room. staff very friendly!!!

they changed the room but the other bedroom had sheets and pillow that smelled like dirty laundry

had laundry facilities on the property the staff was scarce, but chelsea at the front desk was friendly

laundry room was not available

is amazing, room clean and comfortable, access to needful things such as laundry room and fitness to customers

room was big enough the restaurant was excellent the facility was wonderful ( the have laundry machine in the

made to order breakfast with many options and friendly, competent staff - convenient guest laundry facilities

location parking availability and laundry

only one guest laundry in such a large hotel.

it would have been to get a drink in the evening but the bar upend only opens in the morning we were told

the tv or the wifi wasn't working until the next morning

location & cleanliness & pet friendly

not strong wifi signal.

breakfast and coffee was very poor quality. 5 stars anyway.

everything perfect except 'breakfast '. personnel very nice.

there are absolutely no amenities-not even a functioning laundry

in the shower curtain, not had tiny bird feathers in the towels (are there birds nesting in the laundry area

someone was doing laundry at all hours of night i kept on getting

the smell everywhere is horrendous, smells like a mix of cigarettes, sweat, weed and dirty laundry

was very rude the desk people were rude and a cleaning lady cut us off with a bag of laundry as we were getting

the washers in the laundry room didn t work.

filthy, everything was broken, no change for laundry

laundry machine and vending machine definitely adds to it

that i was able to wash and dry a load of laundry for 1

what was a lot worse was that staff was talking loudly in the corridor and at the laundry room adjacent to our

also had guest laundry services 10/10 would stay

good parking spot was great

smoke alarm pulled by staff after they smelled smoke and we were in the parking lot nearly two hours waiting at

was a large frozen snow mound in the 2nd parking lot that was very dangerous to climb over

i used the gym which was small but accommodating

clean, nice setup in room. friendly staff. variety at breakfast. nice pool and workout room.

we did not have time to use the indoor pool but it looked very nice

it s pet friendly hotel. also it s close to everything.

dog friendly kitchen facilities

breakfast good- lots of choices- very clean; convenient location; pet friendly

tub of dirty dishes in the self-serve kitchen even though we were the only guests at that time

park and lake views - the view from the room consided of a back patio and into the neighboring parking lot

i came to albany for the bar exam, which was very stressful, but the staff was incredibly kind and the rooms

the parking is so convenient. the style of the building was homey and comfortable.

the facility itself is huge inside with a great bar and very knowledgeable bartender

or groups, a well-stocked kitchen available around the clock, business facilities, and a laundry

loved the off street parking. the building was beautiful. porch is great.

location, lovely property and room and kitchen access with goodies, even for some gf options

wifi and electronics are adequate for leisure travel (not sure about business)

instant text communication about my very late arrival, to the fully stocked and equipped guest kitchen in which

the linens smelled so fresh and my room smelled like fresh laundry

laundry services available on site. it is near the albany law school and albany medical center.

laundry access

pool, clean spacious rooms with fridge, microwave and keurig in room

upon arrival, refrigerator was dirty, televsion remotes did not work and connection was poor, wifi access was

have issues with scented laundry soap/dryer sheets

us notes on how exactly to get in and where our room would be, along with prior conversations on parking

hostest is great property is beautiful and very clean breakfast is amazing

tina gives excellent guidance for arrival, parking, use of facilities, nearby restaurants, etc

breakfast was delicious, even though we only attended one breakfast out of our two mornings, we

great welcome - lovely property, wifi works, breakfast wonderful.

pleasant informal breakfast

everything! beautiful historic building! awesome studio with kitchen. friendly staff!!

wifi at times was patchy in the rooms.

great room, very good breakfast, extremely friendly and helpful personnel!

lovely that we were close to the laundry, on the first floor, and close to the restaurant.

piles of dirty laundry in front of the bedrooms doors, in the halways

location, gym, laundry, new property

food available no gym didn t even give us complimentary water asked for handicap room no grab bar next to

loved the parking.

was embarrassed to bring my mom to a hotel where the halls were lined with dirty laundry bins

no offsite laundry/dry cleaning service available

nice large lobby to hang out, laundry room, room was nice, beds & pillows were very comfy

parking was a little limited

didn t like paper plates and plastic knifes for breakfast

convenient and clean laundry area. extremely friendly staff!

staff. t hey tried to sell me a one time use laundry detergent for $30.

being able to use a card to do laundry or having a change machine

and i booked a month in advance they did give me two rooms same price but wat if i brought kids i didn't get a

love to have kitchen in room.

on the cold side; very much stark white/modern with purple lighting; and the food is all through room service

excellent facilities, well equipped gym and nice casual restaurant

slight issues with room service order. but nothing major.

shuttle service is very helpful

convenient shuttle service and exceptional staff

no laundry. no pool. only one elevator working.

could do our overdue laundry. breakfast omelette station was great

laundry room available

they do not have laundry room.

housekeeper was carrying dirty laundry with bare hands in the elevator, some of the linen were dragging on the

pillows were too soggy no laundry bag no complementary breakfast

hilton gardens is located right off the main street in troy- easy to get to and easy parking

my kids loved the pool

the kid who drove me downtown on the shuttle was apologizing for the loser hitting on me at the bar, because

i had a nice meal in the recovery grill / restaurant sports bar - my waitress was extremely thoughtful and

staff were helpful, and we had a free laundry

you have to do your own laundry/ delivery pick-ups

pleased with cookies @desk & variety of items at complementary breakfast

front desk staff was very friendly, and the breakfast was exceptional

bag of cold breakfast

the adjoining rooms were perfect for adults and kids to have their own spaces

we went there for the ny bar exam and you could walk to the venue in 10 minutes

no meat at. breakfast

free breakfast and bar area. comfortable rooms

could have have water or juice available at breakfast

the amenities are good: gym, swimming pool, free coffee and tea, wifi, and good room service

also, there was a very loud performer in thd bar whose music could be heard inside my room

with so few guests there, i feel like it could have been open for time slots like the pool

we went to enjoy the pool which was beautiful but was not heated or they didn't have it on .

the amenities are good: gym, swimming pool, free coffee and tea, wifi, and good room service

no towels! asked at front desk and was told we had to wait until laundry was done.

breakfast

excellent location and good parking

gentleman at check in was friendly. off road parking was spacious for truck with trailer.

small breakfast area

very dirty we didn t even have clean towels and when we asked we were told they haven t done laundry yet

easy check in. friendly staff. laundry on site.

they need to get new beds, we had no lamps just a big light on the wall, and the wifi was awful

key entry to room, no breakfast. slow wifi.

room could use some maintenance on the electrical outlets and some updates. no wifi.

good facitilites- laundry room, pool, good breakfast

requested a late check out and received one.

also the treadmill in the gym was broken

indoor pool was not available due to maintenance

indoor pool, jacuzzi & breakfast

the laundry was clean and we were able to get quarters at the front desk for the machines

were no laundry soaps that could be dispensed in the laundry area

and we enjoyed the pool before setting off again on our travels thank

location, fast check in, fast & free wifi, clean pool & dog friendly!!

clean pool, fast & free wifi and good customer service

laundry facility needs to be complimentary

the only complaint i would have is it didn t have an area to do laundry.

no laundry facilities. evening desk clerk was indifferent to our need for a luggage cart.

clean, comfy, quiet, good wifi, close to fast food, and friendly staff

nice and clean hotel, and very good breakfast best customer service ever.

booked this hotel for family getaway but my kids was unable to use the swimming pool and room wasn't clean daily

pool was fabulous

and the breakfast was wonderful

loved kitchen in room

very clean room, pool and gym areas

seemed old, couldn't do my laundry as the dryer was faulty and my bathroom was licking water to the other

we got to do the laundry which was great

hotel was as expected, internet worked fine, ample parking, hot breakfast was nice.

the comfortable beds, the spiffy recently renovated rooms, the yummy and varied selections for breakfast, the

personnel were all wonderful. free parking. the included breakfast was much better than