the washers in the laundry room didn t work.

that i was able to wash and dry a load of laundry for 1

what was a lot worse was that staff was talking loudly in the corridor and at the laundry room adjacent to our

filthy, everything was broken, no change for laundry

laundry machine and vending machine definitely adds to it

in the shower curtain, not had tiny bird feathers in the towels (are there birds nesting in the laundry area

was very rude the desk people were rude and a cleaning lady cut us off with a bag of laundry as we were getting

the smell everywhere is horrendous, smells like a mix of cigarettes, sweat, weed and dirty laundry

someone was doing laundry at all hours of night i kept on getting

there are absolutely no amenities-not even a functioning laundry

the place was very beautiful and easy to find. ample parking.

free parking was abundant and the location is extremely convenient for state buildings, suny and tourist

the facility itself is huge inside with a great bar and very knowledgeable bartender

i came to albany for the bar exam, which was very stressful, but the staff was incredibly kind and the rooms

got the carriage house for our group. large and nice. parking included.

or groups, a well-stocked kitchen available around the clock, business facilities, and a laundry

there is a help-yourself kitchen that has some good basic breakfast items

wifi was a little slow.

parking fine!! dont park on the street!!

great location. comfortable mattress. clean room. well stocked kitchen. i would stay here again.

room was upgraded to one that had a full kitchen so i could cook my dinner in my own room

pleasant informal breakfast

breakfast was disappointing

great welcome - lovely property, wifi works, breakfast wonderful.

loved the baked goods in the kitchen late

laundry services available on site. it is near the albany law school and albany medical center.

laundry access

the linens smelled so fresh and my room smelled like fresh laundry

wonderful pool and spa

pool, clean spacious rooms with fridge, microwave and keurig in room

made to order breakfast with many options and friendly, competent staff - convenient guest laundry facilities

location parking availability and laundry

room was big enough the restaurant was excellent the facility was wonderful ( the have laundry machine in the

only one guest laundry in such a large hotel.

was construction all around, thus the problem with parking

should be closer to the bistro it seems a little random to have an ice machine next to the laundry machines and

and the hotel couldn't help us but they decided to put little kids next to us and they were up until 2 am

kids and adults running and screaming through hallways into the middle of the night

swimming pool and jacuzzi were good

easy parking

staff. t hey tried to sell me a one time use laundry detergent for $30.

being able to use a card to do laundry or having a change machine

convenient and clean laundry area. extremely friendly staff!

too basic breakfast

the ppl/kids playing tag all hours of the night

easy to find, pet friendly, clean with a comfortable bed.

pet friendly, then when we went to check in, they told us they didn't allow pets,, but wouldn't

well kept up even if the structure is older. convenient to highway. easy parking.

breakfast was fine, waffles, cereal, juice, coffee

location & cleanliness & pet friendly

the hotel also had a very clean and quiet gym

beautiful! i was really happy that the gym was open 24 hours.

room service at all so room not made up we were there 3 nights, we were not advised this do not

shuttle car was offered to any location

only room

the room was not properly cleaned. dirty laundry left in the room

housekeeper was carrying dirty laundry with bare hands in the elevator, some of the linen were dragging on the

no laundry. no pool. only one elevator working.

they do not have laundry room.

could do our overdue laundry. breakfast omelette station was great

staff were helpful, and we had a free laundry

you have to do your own laundry/ delivery pick-ups

nice, quiet room. very clean. the breakfast bar was excellent. the location was convenient.

the hotel staff helpfulness, the cleanliness of the property, the location to the capitol and the breakfast

was unable to even log in to the free wifi due to a system malfunction it had poor signal strength so it probably

went with the kids to use the pool from one day to another and pool was not working at the

it was clean, and offers free parking.

was not very comfortable and the pool is tiny, not for laps but good for young kids to splash in

great breakfast!!!

went with the kids to use the pool from one day to another and pool was not working at the

they changed the room but the other bedroom had sheets and pillow that smelled like dirty laundry

is amazing, room clean and comfortable, access to needful things such as laundry room and fitness to customers

laundry room was not available

had laundry facilities on the property the staff was scarce, but chelsea at the front desk was friendly

property is clean, laundry room on site, microwave and fridge in room. staff very friendly!!!

the adjoining rooms were perfect for adults and kids to have their own spaces

supposed to include breakfast, but because of the holiday it didn't which is fine

friendly and helpful staff, spacious room, good breakfast, free parking

parking

breakfast but great location

rooms were clean, beds comfortable and having laundry facility on site was a life saver for us since we been

complimentary laundry was a huge bonus especially with kids

we had a full kitchen, they have storage rooms for guests and free laundry

the pool was a nice feature as was the complementary laundry

big spacious room with kitchen. good breakfast. laundry facilities. very comfortable and quiet.

was across from the guest laundry room, heavy traffic during the night, a lot of people wandering the

only laundry dryer is not working

there was not enough hot water to allow guests to shower in the morning while they were running laundry services

i did enjoy the clean room breakfast and laundry facilities

i did enjoy the clean room breakfast and laundry

gym, laundry were a big plus

they charge for laundry

breakfast is just egg pizza bagel and it s so dry.

the room was fantastic and functional. the saline pool was very nice too.

wifi is difficult to be connected

went to use the laundry after three loads of wash discovered both dryers didn't work so wet clothes for two

they have a laundry room and a workout room

laundry room out of order.

m gonna come back and use everything the work out room i didn t even know guest have their own laundry so i

there is a broken laundry chute directly across the hall and the door was broken

a hot tub would be a nice addition to the pool room.

it had a bar, a pool and a workout space

if the bar was open it looked like it would have been nice.

the hotel bar was not open due to staffing shortages.

hotel is very clean. had drinks and food at their bar which was nice.

parking was an issue

good service, room was clean and conformable, and having a glass of wine at the bar was relaxing

view of the parking lot

parking sort of scarce but there was a garage

nice pool

shuttle service was amazing

room/bathroom were small but expected with price. wifi was poor.

very friendly staff. quick in providing airport shuttle transportation.

bad room service , smelled funny , bad breakfest , weird guest .

wifi was terrible; could not stay connected

the pool was heated and easy to get into with the kids

it is very hazardous especially travelling with kids

was well situated nice pool and gym

you advertise a free airport shuttle, you need to specify on your booking page that it's only for limited hours

staff was great, room clean and good breakfast.

there's a nice guest laundry room as

inhouse dining room (restaurant and bar), customer personal laundry

was excellent and the laundry prices and availability exceptional

laundry room on-floor was an unexpected amenity

shuttle service and drivers exceptionally friendly and helpful

local to major stores, pet friendly, and good for families.

the breakfast wasn t great. stuff ran out quickly and there wasn t a great selection.

only 2 handicap parking spots in an inn this large

the pool was also clean and warm

nice, clean room with functioning kitchen. comfy bed. breakfast was adequate

they were sensitive and allowed us to use the laundry room after hours

the hotel laundry facility was an added plus

spacious a guest laundry plus an excellent breakfast

the only thing that made me uncomfortable was there were so many kids occupying the pool that there was an

free parking, okay breakfast, spacey and clean room

good facitilites- laundry room, pool, good breakfast

24 hour coffee station, pool,gym and good breakfast with hot and cold options

indoor pool was not available due to maintenance

also the treadmill in the gym was broken

musty smell uncomfortable pillows first floor room facing the parking lot shades do not close

was too old, the bed was not comfortable and no sunshine, the room was too dull and near the laundry room

comfortable bed. great breakfast. order off the regular menu of a good restaurant.

room service

hotel, ample parking, great facilities, professional staff

had a big group of kids staying that were loud in the hallway.

the bar and restaurant were closed. understandable under the current circumstances.

gym and reception is nice

ability to get breakfast at either the coffee bar in the hotel or the restaurant was a plus

only thing i did not like is the fact that the hotel's location was a bif far from the ny bar exam

most of the equipment in the gym is broken and the tv didn't work properly

the laundry was clean and we were able to get quarters at the front desk for the machines

were no laundry soaps that could be dispensed in the laundry area

location, fast check in, fast & free wifi, clean pool & dog friendly!!

the breakfast was good

small area for truck parking offsite. was using rental truck and car carrier. no night lighting.

dirty laundry (bed sheets) in hall

laundry room had dirty needles as well

nothing worked the pool, laundry, or fitness center.

to outside had a huge gap on bottom of door way, ceilings looked unrepaired from prior damage, laundry room was

common locks on entrance to laundry dont work

the dryer was broken and i was told it was working so i went to the store (special trip) to buy laundry stuff

laundry on site

laundry from previous guests in room

more ice machines, we stayed on the second floor and going to the other side of the hotel in the laundryroom

, room was clean and had a great night sleep, pool was excellent,staff r friendly and helpful

laundry facility was broken and they were not sure when it would be fixed so we changed

dryer in laundry wasn't working.

guest laundry was gross!

wyndham hotel, laundry room disfunctional, broke gym equipment

no laundry services

the wifi was very good and the

restaurant across the parking lot.

everything. rude staff. fraudulent ad. no wifi. dirty

out if there was a fire in the hallway cigarette burns in the bedding i understand i asked for smoking but i

the wifi was bad...should be fix and better

oh , laundry facility on site next to the ice machine

wifi kept disconnecting

was the absolute horrible place the entire parking lot was full of police and ambulance an officer stopped me

parking lot was very run down, there was a visible crack between the door and doorframe, the

the spa bath

laundry facility needs to be complimentary

no laundry facilities. evening desk clerk was indifferent to our need for a luggage cart.

the only complaint i would have is it didn t have an area to do laundry.

breakfast was always great

we checked in at 845 pm were told the pool was closed but the pool sign said was open till 11pm

the laundry room was out of service.

was a problem in the laundry room the hotel staff was not aware of

laundry machine and dryer always broken

the single treadmill in the gym was not working and somewhat detracted from the overall stay.

liked the fact we could park our car and take the shuttle to the airport.

we also were told there was no laundry for use even though they showed it on the booking websites

they even have a laundry room

laundry facilities, indoor pool.

laundry facilities poor, toilet in room dirty and front desk staff rude and uninterested in helping

room was spacious and they have laundry room.

the kitchen really helped make our stay comfortable and easy

the heated pool was excellent

the breakfast was amazing and had something for

friendly front desk staff, excellent breakfast, excellent lounge area with fireplace, the room is well equipped

booked this hotel for family getaway but my kids was unable to use the swimming pool and room wasn't clean daily

location and price. laundry facilities were a help, but expensive to use.

queen beds. laundry facility

i think our room was near the laundry service and it sounded like the dryer was going at 10 o'clock at night

the laundry room wasn t open

workers staying there took up large part of parking although there was always somewhere to park

i needed to use the laundry, they really need to put in a change machine that changes dollar bills into quarters

front desk doesn't have a sufficient amount of quarters for the on site laundry

i was given towels which i offered to take to laundry room but was told i couldn't take and that they would

location is off the street so it s quiet and plenty of parking

as fast was really good breakfast more then expected hotel beautiful we enjoyed our st a y and made reservation

seemed old, couldn't do my laundry as the dryer was faulty and my bathroom was licking water to the other

we got to do the laundry which was great

i didn't like the work on the parking lot, but it was understandable and not that inconvenient.

friendly check in. friendly staff. nice gym.

staff was pleasant and kind; gym pretty good; the spinach-egg crustless quiche

quiet hotel with a good breakfast in light of covid

walk to target kitchen in the room / nice room friendly staff family enjoyed the pool at night

like the mini kitchen

no restaurant or breakfast

kitchen, dining, and living room combo was excellent

and i was allowed to use the commercial laundry facilities when the guest laundry was unavailable

there was no laundry room

staff was not available at front desk: they were in the laundry room folding laundry (i never saw any actual

shuttle services were only to/from airport laundry area not accessible due to renovations

24 hr shuttle to airport very early breakfast at 3:45 was excellent excellent staff at front desk & shuttle

room was clean and their guest laundry is free!

the hotel advertised having guest laundry

the pool hours were long for the kids & the breakfast was

bar area closing to early

our room was to near the kitchen. water in shower was much to hot .

was super dirty, sketchy, damaged, and was a smoking room complete with burn holes in the bedding

asked for a non-smoking room and got a smoking one

people were siting next to my room door smoking and laughing with loud music

like nothing at this hotel it was awful there were people smoking marijuana next to my room did not feel safe

first room was a smoking room,half the lights didnt work and shower didnt work either

was embarrassed to bring my mom to a hotel where the halls were lined with dirty laundry bins

nice large lobby to hang out, laundry room, room was nice, beds & pillows were very comfy

no offsite laundry/dry cleaning service available

love that you are pet friendly!

good location, just not good parking accommodations.

the parking lot was on a hill and sometimes the traffic made it difficult to turn left

piles of dirty laundry in front of the bedrooms doors, in the halways

lovely that we were close to the laundry, on the first floor, and close to the restaurant.

location, gym, laundry, new property

loved the parking.

parking you come in on ll then have to go to 1 to check in

we re still bringing loads of laundry up stairs

they were able to help with wifi connection and would help us with anything we needed

great pool

great breakfast

noisy kids running up and down the hallways til midnight

shot out to the laundry crew great recognition and credit

concerns have the pool and gym closed

gym , pool

it smelled like wet gym clothes when we entered in the room and the bathroom still had used wash clothes and

off 87 good stop to rest comfortable bed, clean basic hot breakfast parking

no elevators so it was tough dragging all my stuff up the stairs and no guest laundry.

dirty laundry bins stored by exit doors

breakfast, pillows, wifi, hot water

no outdoor, pet friendly dining /conversation area

well maintained & attractive. i enjoyed the pool.

pillows were too soggy no laundry bag no complementary breakfast

parking was tough because of an evening event but it cleared out later that night

enjoyed having a sports bar and grill on site so didn't have to leave hotel for supper

no jacuzzi but pool was still awesome

staff was great, courteous and respectful even to my kids

have issues with scented laundry soap/dryer sheets

i loved having a dedicated parking spot in the back of the building, that was very convenient

a most welcoming grand old mansion, a glimpse into the past, while she serves up a individualized breakfast with

but there's great parking on the premises so all was fine and safe there

tina was an amazing hostess, making a great breakfast for us and providing great conversation and accommodations

wifi wasn t good but considering the budget rate of the room i didn t mind it too much.

wifi never worked

incorrect wifi password dirty room fridge had old food

great value. extremely clean. friendly and helpful staff. good wifi! quiet.

good wifi

unclean. drug needle in parking lot.

burns in the blanket i know it was smoking room but they could of had new or clean blankets the wifi signal wasn

the hotel being pet friendly was also a huge bonus

smoking room

tub, cob webs, stained sheets, obvious smoke damage in a non-smoking room, very worn out mattress

the room when i told the staff at the checkout about it, she all she said it already went to the laundry and

they have a clean laundry room

no public laundry which is something i often see at other places

laundry

the staff are very friendly and it's nice that they have laundry services

gym is complete with the basic equipment a big plus is the room comes with a microwave and the laundry room has

bathroom was small. no breakfast included. view was of rooftop and parking.

the bar manager that night was quite rude to us

breakfast was ok an expensive

parking

amazing breakfast buffet included, so many options and a very large dining area

lack of hot breakfast (understandable due to covid]

booked the hotel because it advertised itself as pet friendly , and we were traveling with a small dog

the room price was expensive for a friday night in february and the amount they charged for a pet was almost

booked this hotel specifically because of the pool and hot tub

and well equipped breakfast was good, and hotel facilities were excellent, from the gym, to the laundry

lots of parking

loved the pool & gym

the kitchen was awesome and the fact that it had a bedroom and a living room was super helpful

breakfast was on point exceptionally tasteful everything was fresh it was excellent for the four

have pool, spa, fitness, laundry

issue with our jetted spa tub in room but was able to clear up on first night

the pool and hot tub

staff, location, and bar were great

super clean and loved that we had access to the mall! pool and hot tub were very nice!

i had to drive 28 mins to a laundry mat

friendly staff, good food, walking distance to the casino

nice to receive 2 waters and a little bar as a hilton member

only thing i thought might be a good recommendation is to have a shuttle to the casino.

breakfast menu for kids not so great. for me was good

better access to the laundry facilities. had to wait a while to use the washer and dryer.

everything: breakfast, dinner, social hour, laundry facilities, awesome treadmills w/ tvs, room, decor, green

we liked the self-service laundry in the building

spot to stay near the casino and downtown

swimming pool was closed

that the bed and pillows were comfy. friendly staff. nice bar inside the lobby.

i wish the restaurant was open later at least for room service. the shower was so dumb.

lots of parking. fine for a stop over on a long drive

pool was a bit cool

and lastly, the indoor pool was pretty chilly for a heated pool

laundry room was in 4th floor which was not convenient at all and costs 4$ for one run

laundry facilites on site. staff very helpful

pool was too cold i don't mine spending the extra money for the hampton because the pool is always

the pool room was too hot.

the pool was great! the breakfast was a good variety of food and very good.

laundry room was decent

laundry

pet friendly

the cleanliness, furnishings, security of parking, location, access to restaurants & shopping, breakfast options

they could use a few more breakfast items,,and the hot water in the shower had some issues

breakfast was hearty and very enjoyable

clean, quiet, great breakfast and pet friendly!

there was plenty of parking

the breakfast was amazing!

they were friendly to our kids, and the kind man at the front desk provided quick assistance when my toddler

going to the side exit was in need of a serious vacuuming and someone left a pillowcase of dirty laundry on the

only a single elevator operating during our entire stay, and use of laundry facilities were troublesome due to

they had a laundry room

my kids swam for hours! mom was a happy woman. they fell asleep right away!

parking was sufficient

down food service area @ 9:30 sharp (turns lights off and places garbage bin to block entrance) laundry room

once in a while the whole room would subtlety vibrate, as if there was a giant laundry machine running with an

free laundry washing/drying

several facilities mentiioned on the hotel website were unsvailable - shuttle service and laundry service (a

the availability of a swimming pool, hot tub, and laundry facilities was a positive aspect.

the other room smelled like a sweaty gym bag

the gym area which was in the pool area was also closed

convenient location, free parking

the staff was very friendly, the room was clean,and the breakfast was great.

staff very friendly! breakfast spread was excellent .