seemed old, couldn't do my laundry as the dryer was faulty and my bathroom was licking water to the other

we got to do the laundry which was great

hotel was as expected, internet worked fine, ample parking, hot breakfast was nice.

place was good and clean. toilet too was good and clean breakfast was good

room was exceptionally clean and breakfast was presented well and food was good

i was given towels which i offered to take to laundry room but was told i couldn't take and that they would

front desk doesn't have a sufficient amount of quarters for the on site laundry

i needed to use the laundry, they really need to put in a change machine that changes dollar bills into quarters

secluded, quiet, free parking, friendly staff and clean facilities

as fast was really good breakfast more then expected hotel beautiful we enjoyed our st a y and made reservation

loved kitchen in room

breakfast was good except no coffee.

rooms are huge- lounge area with a couch and tv, full kitchen, and a separate bedroom and bathroom

sure when it's going to come in at all so that sucked we did get to go into the pool with our kids

the breakfast was amazing and had something for

laundry facility needs to be complimentary

no laundry facilities. evening desk clerk was indifferent to our need for a luggage cart.

the only complaint i would have is it didn t have an area to do laundry.

nice breakfast and little gym

parking lot was well lit

people were siting next to my room door smoking and laughing with loud music

like nothing at this hotel it was awful there were people smoking marijuana next to my room did not feel safe

was super dirty, sketchy, damaged, and was a smoking room complete with burn holes in the bedding

asked for a non-smoking room and got a smoking one

first room was a smoking room,half the lights didnt work and shower didnt work either

wifi wasn t good but considering the budget rate of the room i didn t mind it too much.

wifi never worked

good wifi

incorrect wifi password dirty room fridge had old food

great value. extremely clean. friendly and helpful staff. good wifi! quiet.

breakfast but great location

we went there for the ny bar exam and you could walk to the venue in 10 minutes

not enough parking spots

good value - friendly staffs - clean & comfortable - good location - breakfast included - room is new (likely

supposed to include breakfast, but because of the holiday it didn't which is fine

you have to do your own laundry/ delivery pick-ups

staff were helpful, and we had a free laundry

the hotel staff helpfulness, the cleanliness of the property, the location to the capitol and the breakfast

was unable to even log in to the free wifi due to a system malfunction it had poor signal strength so it probably

nice, quiet room. very clean. the breakfast bar was excellent. the location was convenient.

laundry room available

housekeeper was carrying dirty laundry with bare hands in the elevator, some of the linen were dragging on the

no laundry. no pool. only one elevator working.

the room was not properly cleaned. dirty laundry left in the room

could do our overdue laundry. breakfast omelette station was great

slight issues with room service order. but nothing major.

our food in the bar was fantastic and breakfast was amazing

in shower is a little slippery not enough places to hang bath towels better lighting over bar area adjust closure

no free wifi.

the shuttle driver was very nice and super helpful the restaurant was booked at the time we needed to

breakfast thanks to covid ud83dude13 plenty of parking for my work truck and trailer,

friendly and helpful, very comfortable room (king bed room), easily accessible hotel with good parking

if the bar was open it looked like it would have been nice.

clean fresh new pool

very good wifi

good facitilites- laundry room, pool, good breakfast

was clean and smelled good, free parking and convenient location

at first i was concerned that the lights from the parking lot would make it hard to sleep, but i figured out

very clean, great breakfast, great room

good breakfast. good location .

were no laundry soaps that could be dispensed in the laundry area

the laundry was clean and we were able to get quarters at the front desk for the machines

like that the pool area was very clean

pool and gym area looked clean however, i did not use it

congested parking spots; bf was poor; overpriced rooms;

convenient and clean laundry area. extremely friendly staff!

staff. t hey tried to sell me a one time use laundry detergent for $30.

being able to use a card to do laundry or having a change machine

musty, but, the breakfast was excellent, water was hot, plenty of dishes and storage in the kitchen

the breakfast was delicious and the facilities such as pool and jacuzzi were enjoyable

breakfast was disappointing

wifi could be a bit stronger

the kitchenette apt/units were a few buildings up and so

wifi at times was patchy in the rooms.

the breakfast was so good and the staff were really

laundry services available on site. it is near the albany law school and albany medical center.

laundry access

the linens smelled so fresh and my room smelled like fresh laundry

had a gym, a bank and starbucks

the pool was not warm enough but was clean.

or groups, a well-stocked kitchen available around the clock, business facilities, and a laundry

the room, the decor, the kitchen access, it was overall a great experience and i will definitely be returning

very good wifi

ample free parking

good location, large and clean room. good parking.

clean, beautiful bldg, parking easy,location

tub of dirty dishes in the self-serve kitchen even though we were the only guests at that time

the hotel is beautifully designed/restored, with the lounge/bar area and communal areas being lovely places to

beautiful building, lovely room, quiet, great parking, easy check in/out

think it wasn't clear that there was a communal kitchen or what the exact set up was

what was a lot worse was that staff was talking loudly in the corridor and at the laundry room adjacent to our

laundry machine and vending machine definitely adds to it

filthy, everything was broken, no change for laundry

that i was able to wash and dry a load of laundry for 1

the washers in the laundry room didn t work.

the smell everywhere is horrendous, smells like a mix of cigarettes, sweat, weed and dirty laundry

someone was doing laundry at all hours of night i kept on getting

was very rude the desk people were rude and a cleaning lady cut us off with a bag of laundry as we were getting

there are absolutely no amenities-not even a functioning laundry

in the shower curtain, not had tiny bird feathers in the towels (are there birds nesting in the laundry area

nice large lobby to hang out, laundry room, room was nice, beds & pillows were very comfy

no offsite laundry/dry cleaning service available

was embarrassed to bring my mom to a hotel where the halls were lined with dirty laundry bins

parking...

the breakfast is better than average. espresso available! and great staff!

pillows were too soggy no laundry bag no complementary breakfast

smell of the hallway, the smell of the room, that they have a pool and it was open and clean, that they have a

this day and age there should never be the requirement to pay for wifi.

i also liked the parking that was in very close proximity to the entrance

location, plenty of free parking with no in-out restrictions, extremely friendly and helpful front desk staff,

location parking availability and laundry

made to order breakfast with many options and friendly, competent staff - convenient guest laundry facilities

only one guest laundry in such a large hotel.

room was big enough the restaurant was excellent the facility was wonderful ( the have laundry machine in the

my husband and i went to the pool and spa at 9:30 at night there was a young couple had a speaker hooked up to

piles of dirty laundry in front of the bedrooms doors, in the halways

lovely that we were close to the laundry, on the first floor, and close to the restaurant.

location, gym, laundry, new property

nice parking and elevator access

nice modern hotel. located near the centre, with parking. nice view of the river.

major downfall was that the wifi did not work

room, free breakfast, free wifi, ice machine nearby, usb and normal outlets next to bed, mini refrigerator in

curtain don t cover the light from outside when it was about 1am the light of the parking lot were in and i

not strong wifi signal.

breakfast was fine, waffles, cereal, juice, coffee

should be closer to the bistro it seems a little random to have an ice machine next to the laundry machines and

the pool closing early

the pool was amazing!! and the room space was out of this world

clean, gym, and location. sweet room!

the gym had no towels, paper towels, cups etc. and nothing to wipe down equipment

is amazing, room clean and comfortable, access to needful things such as laundry room and fitness to customers

property is clean, laundry room on site, microwave and fridge in room. staff very friendly!!!

had laundry facilities on the property the staff was scarce, but chelsea at the front desk was friendly

they changed the room but the other bedroom had sheets and pillow that smelled like dirty laundry

laundry room was not available

not be available and that was one of the main things we were looking forward to doing with our kids

clean room and pool.

pool being under

great breakfast!!!

very helpful and friendly staff. the size of the room was very big.the breakfast was very good.

gym, laundry were a big plus

they charge for laundry

about the inside, but parking lot could ve had a better plow job, and the pet area didn t have the mound of

indoor pool water a bit cool for winter.

breakfast is just egg pizza bagel and it s so dry.

have issues with scented laundry soap/dryer sheets

us notes on how exactly to get in and where our room would be, along with prior conversations on parking

a most welcoming grand old mansion, a glimpse into the past, while she serves up a individualized breakfast with

homemade breakfast, interesting history, staff (one person) was awesome

hostest is great property is beautiful and very clean breakfast is amazing

we had a full kitchen, they have storage rooms for guests and free laundry

big spacious room with kitchen. good breakfast. laundry facilities. very comfortable and quiet.

pool, jacuzzi camp fire, grills, work area, basketball court, computer area, laundry room and breakfast was

comfortable room, great laundry facilities

complimentary laundry was a huge bonus especially with kids

i asked for room near the gym and i was given a room on the 6th floor. gym is on the first floor

gym and location were great. onsite restaurant and bar was also very nice.

pool was beautiful, shower water pressure was amazing and bed was super comfy

is excellent ,room great size; i got a great price,restuarant & bar were great

comfortable room and kid loved the pool

could have hd better wifi reception

restaurant across the parking lot.

nonsmoking room was used in earlier years by smokers; smelled

hotel shares a parking lot with a busy bar that is open until 4 am

was no hot water there was no phone in the room wifi didn't work half the time the bed was hard no extra blankets

oh , laundry facility on site next to the ice machine

parking limited just for how many people come but they will always make sure your good inspired in

though room was a no smoking room, the blanket had a cigarette burn hole in

wifi didn't work

there was feces on the toilet seat when we walked in we tried to call the front desk to get the wifi

there's a nice guest laundry room as

laundry room on-floor was an unexpected amenity

inhouse dining room (restaurant and bar), customer personal laundry

was excellent and the laundry prices and availability exceptional

toilets are difficult to flush, gym tiny, no pool

of kids running unsupervised and bathroom a bit cramped but overall good value for price and location

it's pet friendly and the staff is understanding and easy going ..

my room had a direct entrance to a beautiful glass enclosed pool

wifi didn t work, a/c was strong though

free airport shuttle & free breakfast, location

guest laundry service, breakfast very good, bed very comfortable

i did enjoy the clean room breakfast and laundry

only laundry dryer is not working

was across from the guest laundry room, heavy traffic during the night, a lot of people wandering the

there was not enough hot water to allow guests to shower in the morning while they were running laundry services

was well situated nice pool and gym

heated pool and workout room

the shuttle was great

it is very hazardous especially travelling with kids

parking lot was icy.

went to use the laundry after three loads of wash discovered both dryers didn't work so wet clothes for two

laundry room out of order.

room was disgusting hallways stunk of cigarette smoke. couldn t access the laundry room

laundry on premises

m gonna come back and use everything the work out room i didn t even know guest have their own laundry so i

they were sensitive and allowed us to use the laundry room after hours

the hotel laundry facility was an added plus

spacious a guest laundry plus an excellent breakfast

it looked wonderful and they had all kinds of fun things like mimosas at breakfast and bubbles and a picture

great tv reception & good wifi

most of the equipment in the gym is broken and the tv didn't work properly

of transparency with pet fee

only thing i did not like is the fact that the hotel's location was a bif far from the ny bar exam

good location. friendly staff. clean room and fitness center. bar and restaurant on location.

ability to get breakfast at either the coffee bar in the hotel or the restaurant was a plus

was too old, the bed was not comfortable and no sunshine, the room was too dull and near the laundry room

the quirky, vaguely colonial-era design of the main, jungle-like atrium (kids loved the massive coi in the

their shuttle service runs 24/7 i think and they take people anywhere in a 3 mile radius ( restaurants,

room service

d s restaurant and bar was perfect, the food delicious even the 2 time we got breakfast to go

nice, clean room with functioning kitchen. comfy bed. breakfast was adequate

good breakfast and location

the breakfast wasn t great. stuff ran out quickly and there wasn t a great selection.

local to major stores, pet friendly, and good for families.

pool

laundry facilities, indoor pool.

they did not repair it that day, even though my laundry had been in the washer and i had to pull it out

room was spacious and they have laundry room.

we also were told there was no laundry for use even though they showed it on the booking websites

they even have a laundry room

laundry beads scattered behind bed and night stand air conditioner didn't work went to go buy

laundry room had dirty needles as well

common locks on entrance to laundry dont work

nothing worked the pool, laundry, or fitness center.

dirty laundry (bed sheets) in hall

laundry on site

laundry from previous guests in room

the dryer was broken and i was told it was working so i went to the store (special trip) to buy laundry stuff

more ice machines, we stayed on the second floor and going to the other side of the hotel in the laundryroom

i like the ability to have a smoking room. the room was new and the cleaning service was great.

the laundry room wasn t open

i think our room was near the laundry service and it sounded like the dryer was going at 10 o'clock at night

queen beds. laundry facility

location and price. laundry facilities were a help, but expensive to use.

no gym, no pool

guest laundry was gross!

laundry facility was broken and they were not sure when it would be fixed so we changed

get there, lug my laundry in, throw it in and then see a sign that it s out of order

dryer in laundry wasn't working.

1 reason why i picked this place and well the ceiling is falling in over the swimming pool and laundry area all

the hotel advertised having guest laundry

room was clean and their guest laundry is free!

disappointed in continental breakfast

room was really hot and loud but the point of the trip was for the kids to have fun and they

called room service to get more towels for the room, was told we don t have any, click, hung up

walk to target kitchen in the room / nice room friendly staff family enjoyed the pool at night

car noise right outside window of parking lot.

no restaurant or breakfast

stated heated pool but it was not heated.

we loved our stay, everything was perfect...the room, the staff and the breakfast also!

the parking lot was on a hill and sometimes the traffic made it difficult to turn left

shot out to the laundry crew great recognition and credit

off 87 good stop to rest comfortable bed, clean basic hot breakfast parking

the pool was clean

they would have full breakfast again and open the fitness center

wifi was spotty. finally got connected

no elevators so it was tough dragging all my stuff up the stairs and no guest laundry.

dirty laundry bins stored by exit doors

great value. hot breakfast included, made this a great deal.

it had a gym and breakfast

convenient, friendly responsive staff, good breakfast with various options, lovely pool, comfy bed

the laundry room was out of service.

laundry machine and dryer always broken

was a problem in the laundry room the hotel staff was not aware of

although my kids usually love the pool most, i think we really enjoyed the lobby as well sitting by the fire,

excellent location. delicious dinner from the restaurant. breakfast good also....

staff was not available at front desk: they were in the laundry room folding laundry (i never saw any actual

there was no laundry room

and i was allowed to use the commercial laundry facilities when the guest laundry was unavailable

shuttle services were only to/from airport laundry area not accessible due to renovations

missed breakfast. woke up too late.

we re still bringing loads of laundry up stairs

we loved breakfast there too and parking

clean room. nice staff. great free breakfast. free wi-fi. nice pool and gym.

and the best was the breakfast the next morning, my kids loved the fresh waffles

pool could have been a little warmer for an indoor pool

unclean. drug needle in parking lot.

burns in the blanket i know it was smoking room but they could of had new or clean blankets the wifi signal wasn

the hotel being pet friendly was also a huge bonus

smoking room

tub, cob webs, stained sheets, obvious smoke damage in a non-smoking room, very worn out mattress

staff very friendly! breakfast spread was excellent .

the staff was very friendly, the room was clean,and the breakfast was great.

there's plenty of parking and rooms are spacious

the room and breakfast were very nice. it was well kept.

breakfast was delicious

they have a clean laundry room

no public laundry which is something i often see at other places

the room when i told the staff at the checkout about it, she all she said it already went to the laundry and

the staff are very friendly and it's nice that they have laundry services

laundry

also, the cleaning cart was in the hall most of the time with dirty laundry piled in it- kind of an

checked us in looked like she just walked in off the street while mentioning that she was doing laundry

laundry shoot near the room was used/banging during the night

had laundry area

they had convenient laundry facilities on our floor

and well equipped breakfast was good, and hotel facilities were excellent, from the gym, to the laundry

clean, staff was nice, the breakfast was excellent

spacious rooms , including small kitchen , warm indoor swimming pool.

nice pool

family of 6 was no issue, built in kitchen and utensils and microwave

have pool, spa, fitness, laundry

small pool

spa tub location cleanliness very nice staff

staff, location, and bar were great

breakfast was not available because of covid, which is understandable, as was the lack of room service, but

laundry room was decent

laundry

the fitness center had everything we needed and the wifi worked great

pool is in ad pics only booked cause wanted a pool very disappointed when arrived with no pool on

you for making your hotel pet friendly

clean, great gym, safe well lit parking lot.

the gym was great and useful

pool was a bit cool

pool, looked like a film was on it and didn t seem to have a filter that moved water

rooms and bathrooms, friendly staff, private and quiet area for working on your ipad, coffee and wifi

laundry room was in 4th floor which was not convenient at all and costs 4$ for one run

laundry facilites on site. staff very helpful

location was good. we had parking for the car. and good breakfast ud83dude0b

parking

only downfall is parking very hard to find if you come back later in evening

breakfast could have been better. same food each day. the bread and yogurt were not good.

clean, quiet, great breakfast and pet friendly!

even the woman at breakfast was cheerful and helpful

love the pool and hot tub.

the pool

they had a laundry room

only a single elevator operating during our entire stay, and use of laundry facilities were troublesome due to

going to the side exit was in need of a serious vacuuming and someone left a pillowcase of dirty laundry on the

clean, well maintained and a nice breakfast

the breakfast was good. the firepit and tables outside were great. nice clean hotel

gym is complete with the basic equipment a big plus is the room comes with a microwave and the laundry room has

really love the quick response and help for my ac in my room, breakfast was awesome and specially the staff was

well there is a casino

the front parking is small but not a big deal

the gym doesn't have much equipment.

of the breakfast offering had lots of sugar

booked the hotel because it advertised itself as pet friendly , and we were traveling with a small dog

mesmerica 360 , duke's restaurant & casino

booked this hotel specifically because of the pool and hot tub

amazing breakfast buffet included, so many options and a very large dining area

i had to drive 28 mins to a laundry mat

were attending an event at rivers casino and it was located a short walk away

fitness center and bar were closed due to covid

pool could be bigger and deeper and there should have been a complimentary breakfast for how

pool, fitness center and bar were closed due to covid