we also enjoy the heated pool

where on the website did it show a fee for pet and was never mentioned at check in

lots of parking, easy to get to, lots of food around

breakfast was great! would of liked more pillows to late to request more..

loved the cubbies for luggage and clothing, the kitchen with dishwasher, sink and microwave, and refrigerator

also had guest laundry services 10/10 would stay

), the bed was comfy, and the pool and gym were clean

have had the breakfast before and it was very good

), the bed was comfy, and the pool and gym were clean

my kids are terrified to stay in a hotel now

room amenities. excellent staff. laundry service - washer and dryer is handy for the lodgers.

greg at reception was super helpful with our laundry.

laundry on site

i think they could have taken care of parking lot and sidewalks a little better very icy

needed it a room that was pet friendly, this was perfect for bringin my dog

breakfast and dinner were excellent with complimentary beer and wine at dinner,complimentary laundry facilities

we took full advantage of the fitness facility, pool and, since we were traveling with kids, the laundry room

free laundry

location, an apartment not a room, free laundry washing, kitchenette fully furnished, great breakfast, kind

nice surprises were an excellent hot breakfast and free guest laundry facilities

it is located in the serene state park and spa which includes walking paths, pool, mineral baths , historic

beautiful grounds. pool is amazing.

during multiple email exchanges, no mention was made of the pet policy

did not care for the portable bathrooms located near the parking lot

the shuttle service was outstanding and very informative

there was no room service so we

comfortable, easy parking, about a 10-15 minute walk up broadway to main retail / restaurant area in saratoga

minimal bar selection and service pool inoperable at times furnishings weathered and torn

pool and gym area was also dingy

having a car service here was great didn t have to worry about parking or to fine places

wifi was fast and worked well

plenty of parking

loved the fact that it had a heated pool

beautifully designed and furnished, easy parking, good location to downtown saratoga springs

the gym was also well equipped

location location location complimentary laundry and coffee

the good guest laundry facilities were much

the gym, shuttle, and attached restaurant/bar were also very good and convenient additions

location, outdoor pool, and helpful staff.

parents were gathered in the hall while kids ran around the hallways and screamed all day

a worn sock in the drawer in the bedroom; also prior guest's laundry plastic and cardboard laying on the floor

wish there was an additional laundry room on another floor

there s no room service available at all

creeping of holiday films in one of the empty conference rooms or dive in movie event at the pool

pool area there were kids by themselves super loud and were jumping in my little ones didn't like it there were

room service exceptionally slow, very loud ac, strange room appointments.

the room service was awesome

my three guest arrived after dinner around 9:45pm back to the hotel we were turned away from the bar while there

accommodations exceptionally friendly staff, five star restaurant and pet friendly

affordable valet parking, amazing restaurant and bar you can even have a special cocktail with room service

although we did not use the pool on this visit, it looks real nice

what's up with not providing wipes in the gym

it is always nice when breakfast is offered but it is a bonus when it is free and delicious

at the desk were very friendly gym was adequate and clean pool was big and i like that you had to make appointments

live in saratoga and went here to use the pool for our kids

lack of free breakfast; no guest laundry facilities; parking fees for guests

fact that i had to go through the pool area and smell chlorine to go to the fitness room

and the bar in the hotel was a great place to hang out between our other scheduled activities

the room was very clean, starbucks inside hotel was amazing for a mom with 3 kids!

nice cozy room, very modern. late check out = sweeeet

however food was not replenished enough in second hour and no plates available available laundry facilities a

starbucks coffee in the lobby laundry room

there was an rea where you could do laundry which was perfect for a long visit

wifi was not that good, and, despite leaving the sign not to replace the towels, they were

on a hill with parking a bit difficult to find.

breakfast, pool, location, parking

mold was found in the kitchenette

breakfast buffet, van rides to saratoga track, exercise room, pool, hot tub

the room size plus the kitchen

breakfast offered, pool, nice room setup, friendly staff, good coffee all day

only a single elevator operating during our entire stay, and use of laundry facilities were troublesome due to

they had a laundry room

going to the side exit was in need of a serious vacuuming and someone left a pillowcase of dirty laundry on the

bathroom, bed, were excellent. kids enjoyed the pool.

breakfast was very good and parking was more than adequate

care products for the entire family for the weekend, the spacious room and comfortable bed, the pool, jacuzzi

even the woman at breakfast was cheerful and helpful

friendly and professional staff throughout the 3 night stay from check in to breakfast staff to housekeeping

they were friendly to our kids, and the kind man at the front desk provided quick assistance when my toddler

breakfast could have been better. same food each day. the bread and yogurt were not good.

on site laundry is very convenient

having an onsite laundry facility was great for the upkeep of our clothing during our stay

great breakfast, free laundry facilities for guests

shuttle service was excellent

me - a personal and a work device - and i could never get my personal device to connect to the wifi

laundry room was in 4th floor which was not convenient at all and costs 4$ for one run

laundry facilites on site. staff very helpful

breakfast was excellent,saved us time we didn’t have to go out in foul weather.there

only downfall is parking very hard to find if you come back later in evening

clean/pool was warm this year

laundry

laundry room was decent

the location and free wifi

the had a nice grab and go breakfast because of covid

they could use a few more breakfast items,,and the hot water in the shower had some issues

pool, looked like a film was on it and didn t seem to have a filter that moved water

tell you room service every-other day

pool was a bit cool

relatively new, very clean, with ample parking

and lastly, the indoor pool was pretty chilly for a heated pool

have pool, spa, fitness, laundry

spa tub location cleanliness very nice staff

staff were very helpful, the bed was very comfortable, we found the prices for the drinks in the bar remarkably

have pool, spa, fitness, laundry

parking was free, but is shared with other stores in complex, so finding a spot close to the

and well equipped breakfast was good, and hotel facilities were excellent, from the gym, to the laundry

lots of parking

complimentary breakfast and dinner with complimentary beer and wine!!!!!!!

loved the pool & gym

i didn t mind at all, but my kids said the pool was a little too cool.. not my opinion though

we liked the self-service laundry in the building

better access to the laundry facilities. had to wait a while to use the washer and dryer.

everything: breakfast, dinner, social hour, laundry facilities, awesome treadmills w/ tvs, room, decor, green

the property is very close to rivers casino which is a fun place

xl suite that consists: 1 king room with 2 queen room with living quarters and pull out couch w/ kitchenette

i had to drive 28 mins to a laundry mat

the pool was cold

we didn t use the pool or fitness room but they both looked very clean and well-kept

room was nice, there were food options available, and the pool area was nice and clean

location is convenient for our needs and i like the gym

down food service area @ 9:30 sharp (turns lights off and places garbage bin to block entrance) laundry room

once in a while the whole room would subtlety vibrate, as if there was a giant laundry machine running with an

the availability of a swimming pool, hot tub, and laundry facilities was a positive aspect.

several facilities mentiioned on the hotel website were unsvailable - shuttle service and laundry service (a

we did our laundry for free while we were here

gym is complete with the basic equipment a big plus is the room comes with a microwave and the laundry room has

the gym doesn't have much equipment.

hotel was clean and had a nice outdoor seating area, pool and fitness areas acceptable, staff were very friendly

modern gym

coffee bar area was filthy

i was able to park my car once in a parking lot and attend a show right next store

great breakfast--wide choice. very clean room and friendly staff-- parking convenient

no access to pool due to covid

the extra fluffy pillows extra comfy bed the pool and jacuzzi!!

i needed an early check in for this stay and they were extremely helpful and willing to assist

no elevators so it was tough dragging all my stuff up the stairs and no guest laundry.

dirty laundry bins stored by exit doors

manque un peu de choix au petit dejeuner, mais la nourriture etait tres bonne

breakfast was good. the nature trail and the hotel being pet friendly was a plus.

needed an early check in and late checkout and was politely accommodated enjoyed the cozy lobby area with

shot out to the laundry crew great recognition and credit

the free refreshments and breakfast were amazing

kids running halls until 12pm called front desk at 1030 to complain but nothing was done

some monitoring of the pool that got a little out of hand with unsupervised kids

it smelled like wet gym clothes when we entered in the room and the bathroom still had used wash clothes and

we re still bringing loads of laundry up stairs

free breakfast, nice room, ample free parking, and convenient location.

everyone was so friendly. room was clean and spacious. bed comfortable. breakfast delicious.

breakfasts are all the same so not much variety

parking can sometimes be an issue.

the parking lot was on a hill and sometimes the traffic made it difficult to turn left

the hotel advertised having guest laundry

room was clean and their guest laundry is free!

this is a great location and the amenities were great with free breakfast, pool gym and

the price was higher then a paid at other holiday inns plus there was no kitchen.

indoor pool, friendly desk staff and large room

heated pool was cold

also, i appreciate that this hotel is pet-friendly

the staff were excellent even at midnight when i checked in. breakfast was great.

breakfast was not good,came in a sad frozen packets

kitchen, dining, and living room combo was excellent

queen beds. laundry facility

the laundry room wasn t open

i think our room was near the laundry service and it sounded like the dryer was going at 10 o'clock at night

location and price. laundry facilities were a help, but expensive to use.

close to interstate and pet friendly

and i was allowed to use the commercial laundry facilities when the guest laundry was unavailable

there was no laundry room

staff was not available at front desk: they were in the laundry room folding laundry (i never saw any actual

shuttle services were only to/from airport laundry area not accessible due to renovations

shuttle available to the airport nearby

laundry facilities poor, toilet in room dirty and front desk staff rude and uninterested in helping

we also were told there was no laundry for use even though they showed it on the booking websites

laundry facilities, indoor pool.

room was spacious and they have laundry room.

they did not repair it that day, even though my laundry had been in the washer and i had to pull it out

laundry machine and dryer always broken

was a problem in the laundry room the hotel staff was not aware of

the laundry room was out of service.

claimed kitchen troubles and had a lackluster spread

the amenities were beyond what we expected, including a full bar and restaurant

have issues with scented laundry soap/dryer sheets

the breakfast was also excellent

tina was an amazing hostess, making a great breakfast for us and providing great conversation and accommodations

location was good - there was ample parking around the back, and plenty of options for getting dinner in the

charming decor. excellent breakfast. friendly and informative host. good parking

oh , laundry facility on site next to the ice machine

very kind staff, spa tub was absolutely amazing. also wonderful diner near area.

the residents there makes it look like a trailer park small space to many people and things in parking lot which

the room was clean, fully stocked with supplies, free wifi, cable, phone, also complimentary breakfast in the

the bar next door steals their parking spots

was a nice grill and bar sharing the same parking lot as the hotel

was a nice grill and bar sharing the same parking lot as the hotel

could have hd better wifi reception

parking was convenient, but the location lacked walkability

the lamp, not the bulb washer and dryer out in hallway making noise up until 2:35 am poorly lit parking lot

the room when i told the staff at the checkout about it, she all she said it already went to the laundry and

laundry

no public laundry which is something i often see at other places

they have a clean laundry room

the staff are very friendly and it's nice that they have laundry services

burns in the blanket i know it was smoking room but they could of had new or clean blankets the wifi signal wasn

not much, parking was accessible. its a motel so having entrance to outside was handy

staff was nice. good wifi.

breakfast, no coffeemaker, no wifi, the place smell of dog urine, room and beds

tub, cob webs, stained sheets, obvious smoke damage in a non-smoking room, very worn out mattress

lovely that we were close to the laundry, on the first floor, and close to the restaurant.

location, gym, laundry, new property

piles of dirty laundry in front of the bedrooms doors, in the halways

bathroom needs a towel bar by the sink.

gym for my 17-year-old son to use was appreciated

was unable to get onto the wifi network with either my macbook or android phone, which was merely a nuisance,

loved this hotel and the staff was so nice and extra fast wifi

most of the equipment in the gym is broken and the tv didn't work properly

only thing i did not like is the fact that the hotel's location was a bif far from the ny bar exam

ability to get breakfast at either the coffee bar in the hotel or the restaurant was a plus

was too old, the bed was not comfortable and no sunshine, the room was too dull and near the laundry room

plenty of safe parking & very good security access to the hotel

nice room, restaurant and shuttle service to and from airport

30pm, someone's kids running and screaming in the hallway until

they do have extended parking and shuttle service

pillows were too soggy no laundry bag no complementary breakfast

the room, parking ,employees

my kids loved the pool

i also liked the parking that was in very close proximity to the entrance

smell of the hallway, the smell of the room, that they have a pool and it was open and clean, that they have a

the hotel laundry facility was an added plus

they were sensitive and allowed us to use the laundry room after hours

spacious a guest laundry plus an excellent breakfast

gym was nice bonus

pool and hot tub we're good

nice large lobby to hang out, laundry room, room was nice, beds & pillows were very comfy

was embarrassed to bring my mom to a hotel where the halls were lined with dirty laundry bins

no offsite laundry/dry cleaning service available

great staff, gracious service excellent breakfast, pick up from amtrack would be good

the gym facilities are fantastic.

there's a nice guest laundry room as

inhouse dining room (restaurant and bar), customer personal laundry

was excellent and the laundry prices and availability exceptional

laundry room on-floor was an unexpected amenity

location, 2 minutes from albany international airport, we parked onsite and took their shuttle to the airport

easy parking was a big plus

great value for the price indoor pool and breakfast

the room and pool were very nice, roomy and comfortable, and very modern.

location was perfect! breakfast was a good value.

for covid parameters it was a good breakfast. balanced with protein.

kids

quick check in and good wifi

--lots of noise from the street and in the hallway with kids running up and down yelling until midnight

wifi didn t work, a/c was strong though

room/bathroom were small but expected with price. wifi was poor.

the indoor pool being in use

view of the parking lot

great staff. nice bar to watch sports.

the front desk staff were fantastic. food at bar downstairs was very good.

the pool was nice. the room service was very nice and the front desk at check out was very nice.

gym, laundry were a big plus

they charge for laundry

breakfast comfortable bed spacious room nice studio with half kitchen good lighting

there is nothing bad to say me and my family enjoyed our christmas. wish the pool was bigger.

indoor pool water a bit cool for winter.

wyndham hotel, laundry room disfunctional, broke gym equipment

the guest laundry was gross

guest laundry was gross!

get there, lug my laundry in, throw it in and then see a sign that it s out of order

location indoor pool on-site laundry

laundry from previous guests in room

the dryer was broken and i was told it was working so i went to the store (special trip) to buy laundry stuff

laundry on site

more ice machines, we stayed on the second floor and going to the other side of the hotel in the laundryroom

though we stayed in a non-smoking room, you could still smell the aftermath of cigarettes smoked in the past

did not use it but looked good as well as the diy laundry

big spacious room with kitchen. good breakfast. laundry facilities. very comfortable and quiet.

pool, jacuzzi camp fire, grills, work area, basketball court, computer area, laundry room and breakfast was

rooms were clean, beds comfortable and having laundry facility on site was a life saver for us since we been

free laundry, pool

there is a broken laundry chute directly across the hall and the door was broken

laundry on premises

room was disgusting hallways stunk of cigarette smoke. couldn t access the laundry room

they have a laundry room and a workout room

m gonna come back and use everything the work out room i didn t even know guest have their own laundry so i

i did enjoy the clean room breakfast and laundry

there was not enough hot water to allow guests to shower in the morning while they were running laundry services

only laundry dryer is not working

was across from the guest laundry room, heavy traffic during the night, a lot of people wandering the

guest laundry service, breakfast very good, bed very comfortable

staff was friendly and the laundry room was greatly appreciated

they also had a laundry room of course there was other people there but we all got along great i will stay here

great motel didn't have breakfast

fantastic parking

the parking was really close to the room which was great for lugging bags

room is beautiful and clean and breakfast is excellent.

was not very comfortable and the pool is tiny, not for laps but good for young kids to splash in

lots of parking

the cold pool.

parking, free breakfast, linens, and no bed bugs thank god

nice, clean room with functioning kitchen. comfy bed. breakfast was adequate

awesome breakfast, pool and the mini market by the front desk.

clean. spacious. easy parking. kitchen. good shower.

the pool was also clean and warm

the free breakfast was good too

should be closer to the bistro it seems a little random to have an ice machine next to the laundry machines and

gym had decent equipment

pool could have been bigger.

we liked just about everything , except the pool closing early lol

clean, gym, and location. sweet room!

made to order breakfast with many options and friendly, competent staff - convenient guest laundry facilities

location parking availability and laundry

only one guest laundry in such a large hotel.

room was big enough the restaurant was excellent the facility was wonderful ( the have laundry machine in the

paper mounted to far from toilet, no bathroom venting, blinking lights above bed from alarm and wifi panels

there are absolutely no amenities-not even a functioning laundry

in the shower curtain, not had tiny bird feathers in the towels (are there birds nesting in the laundry area

was very rude the desk people were rude and a cleaning lady cut us off with a bag of laundry as we were getting

the smell everywhere is horrendous, smells like a mix of cigarettes, sweat, weed and dirty laundry

someone was doing laundry at all hours of night i kept on getting

filthy, everything was broken, no change for laundry

the washers in the laundry room didn t work.

what was a lot worse was that staff was talking loudly in the corridor and at the laundry room adjacent to our

that i was able to wash and dry a load of laundry for 1

laundry machine and vending machine definitely adds to it