were no laundry soaps that could be dispensed in the laundry area

the laundry was clean and we were able to get quarters at the front desk for the machines

convenient location. good value. master suite was very roomy. quiet.fiyness center a d pool

she said the eggs in the back kitchen were still frozen and she told me to put the eggs back for other guests

the wifi was terrible to use. the pool had a slimy bottom. it had mold in bathroom.

good facitilites- laundry room, pool, good breakfast

gym on one of the picture frames in bathroom

actually made so that it did not close so the entire window was exposed to the nearby road and parking lot

easy access, parking, etc

all the amenities, pool, hot tub, great breakfast, beautiful clean room.

we also had the misfortune of having a family with very young kids right over head

the pool and fitness center

parking and wi-fi are also free

very good wifi

the pool was very clean and the signup reservation process was seamless

convenient and clean laundry area. extremely friendly staff!

being able to use a card to do laundry or having a change machine

staff. t hey tried to sell me a one time use laundry detergent for $30.

it was like a studio apartment with a well stock kitchenette

loved the pool area and rooms

laundry services available on site. it is near the albany law school and albany medical center.

the linens smelled so fresh and my room smelled like fresh laundry

laundry access

had a gym, a bank and starbucks

use this hotel as a half-way point on our way to visit kids in college

free breakfast and bar area. comfortable rooms

supposed to include breakfast, but because of the holiday it didn't which is fine

breakfast but great location

good value - friendly staffs - clean & comfortable - good location - breakfast included - room is new (likely

in addition, the fitness center has no working water cooler, and the pool was closed and drained, even though

beautiful! i was really happy that the gym was open 24 hours.

room service at all so room not made up we were there 3 nights, we were not advised this do not

room service was really good

loved the room service

in shower is a little slippery not enough places to hang bath towels better lighting over bar area adjust closure

staff were helpful, and we had a free laundry

you have to do your own laundry/ delivery pick-ups

no room service

the following morning in the hotel breakfast area we were received with a big smile and hello by tina

wifi didn't work in my room

or groups, a well-stocked kitchen available around the clock, business facilities, and a laundry

love the open kitchen 24/7

location was excellent, and the parking was very convenient

wifi and electronics are adequate for leisure travel (not sure about business)

nice, clean, owner's accomodating for late arrival, self serve kitchen very well stocked, bed very comfortable

although there maybe some noise at night, the kitchen downstairs provide bread, milk and hot water 24h/day

wifi is really fast, tv is easy to use

everything! beautiful historic building! awesome studio with kitchen. friendly staff!!

self serve breakfast was delicious

we enjoyed eating our breakfast by the fireplace

the room was not properly cleaned. dirty laundry left in the room

no laundry. no pool. only one elevator working.

could do our overdue laundry. breakfast omelette station was great

laundry room available

they do not have laundry room.

the parking is so convenient. the style of the building was homey and comfortable.

beautiful building, lovely room, quiet, great parking, easy check in/out

nicely decorated rooms, and large comfortable common areas including coffee bar, cocktail bar, kitchen for use

tub of dirty dishes in the self-serve kitchen even though we were the only guests at that time

the facility itself is huge inside with a great bar and very knowledgeable bartender

was super dirty, sketchy, damaged, and was a smoking room complete with burn holes in the bedding

people were siting next to my room door smoking and laughing with loud music

like nothing at this hotel it was awful there were people smoking marijuana next to my room did not feel safe

first room was a smoking room,half the lights didnt work and shower didnt work either

didn t think to ask for a non smoking room

front desk doesn't have a sufficient amount of quarters for the on site laundry

i was given towels which i offered to take to laundry room but was told i couldn't take and that they would

i needed to use the laundry, they really need to put in a change machine that changes dollar bills into quarters

pool is way too small

the gym was decent, enough for a quick workout - cardio machines, pulley station, dumbbells

the washers in the laundry room didn t work.

filthy, everything was broken, no change for laundry

laundry machine and vending machine definitely adds to it

what was a lot worse was that staff was talking loudly in the corridor and at the laundry room adjacent to our

that i was able to wash and dry a load of laundry for 1

laundry facility needs to be complimentary

the only complaint i would have is it didn t have an area to do laundry.

no laundry facilities. evening desk clerk was indifferent to our need for a luggage cart.

nice and clean hotel, and very good breakfast best customer service ever.

there were maybe 6 cars in the parking lot upon arrival mid afternoon

seemed old, couldn't do my laundry as the dryer was faulty and my bathroom was licking water to the other

we got to do the laundry which was great

i didn't like the work on the parking lot, but it was understandable and not that inconvenient.

we were pleased with the location. the staff, breakfast, and room comfort.

the comfortable beds, the spiffy recently renovated rooms, the yummy and varied selections for breakfast, the

the smell everywhere is horrendous, smells like a mix of cigarettes, sweat, weed and dirty laundry

there are absolutely no amenities-not even a functioning laundry

in the shower curtain, not had tiny bird feathers in the towels (are there birds nesting in the laundry area

someone was doing laundry at all hours of night i kept on getting

was very rude the desk people were rude and a cleaning lady cut us off with a bag of laundry as we were getting

great location and great breakfast selections

breakfast was good except no coffee.

the pool was clean and heated for the kids and they had a great time

the pool was clean and heated for the kids and they had a great time

and the breakfast was wonderful

wifi was strong and easy to log into

breakfast and coffee was very poor quality. 5 stars anyway.

plenty of parking and very convenient to expressway

gym area very very small and dirty

there was a gym, which was nice

they changed the room but the other bedroom had sheets and pillow that smelled like dirty laundry

is amazing, room clean and comfortable, access to needful things such as laundry room and fitness to customers

had laundry facilities on the property the staff was scarce, but chelsea at the front desk was friendly

laundry room was not available

property is clean, laundry room on site, microwave and fridge in room. staff very friendly!!!

room was big enough the restaurant was excellent the facility was wonderful ( the have laundry machine in the

location parking availability and laundry

made to order breakfast with many options and friendly, competent staff - convenient guest laundry facilities

only one guest laundry in such a large hotel.

disappointed group of kids

should be closer to the bistro it seems a little random to have an ice machine next to the laundry machines and

hotel didn't have extra pillows which we needed to prevent young kids from falling off bed

pool wasn t functional

the location close to the highway. the parking was very close.

we liked just about everything , except the pool closing early lol

incorrect wifi password dirty room fridge had old food

great value. extremely clean. friendly and helpful staff. good wifi! quiet.

good wifi

wifi wasn t good but considering the budget rate of the room i didn t mind it too much.

wifi never worked

we were welcomed in after long day of travel, parking lot was a bit tight/packed, but the hotel staff were

gym, bathroom

kids loved the pool!

the parking lot is in need of refurb someone was outside the front entrance smoking weed..

pool is very small which is not a problem for me, i don't swim, but my kids are bigger now and appreciate more

kitchen in room

told , yes that is our pet fee

nice, clean room with functioning kitchen. comfy bed. breakfast was adequate

your pet policy

very clean and inviting. enjoyed the pool and room.

i did enjoy the clean room breakfast and laundry

guest laundry service, breakfast very good, bed very comfortable

there was not enough hot water to allow guests to shower in the morning while they were running laundry services

only laundry dryer is not working

was across from the guest laundry room, heavy traffic during the night, a lot of people wandering the

big spacious room with kitchen. good breakfast. laundry facilities. very comfortable and quiet.

did not use it but looked good as well as the diy laundry

pool, jacuzzi camp fire, grills, work area, basketball court, computer area, laundry room and breakfast was

the pool was a nice feature as was the complementary laundry

rooms were clean, beds comfortable and having laundry facility on site was a life saver for us since we been

laundry room out of order.

they have a laundry room and a workout room

laundry on premises

went to use the laundry after three loads of wash discovered both dryers didn't work so wet clothes for two

m gonna come back and use everything the work out room i didn t even know guest have their own laundry so i

gym, laundry were a big plus

they charge for laundry

and the pet policy is awesome

next, i loved the room and the kitchen

about the inside, but parking lot could ve had a better plow job, and the pet area didn t have the mound of

the breakfast buffet was cold and uninviting, to have to access the room service menu from the tv with a very

pool area

great staff. nice bar to watch sports.

gym and location were great. onsite restaurant and bar was also very nice.

i asked for room near the gym and i was given a room on the 6th floor. gym is on the first floor

parking lot was a mess and i feel for the staff there

location was great, the room was fine and easy to get to from the parking lot

always stay here when i come in from nc to spend time with the kids an grands

maybe have breakfast till 10 and pool open till 10pm.

good customer services and prompt shuttle assistance

plenty of protocols were in place to avoid spreading covid and we could even reserve the pool if we wanted some

miscommunication about shuttle pickup.

room, bed, breakfast, service, staff, pool, and everything

location was perfect! breakfast was a good value.

breakfast was included, which was a big plus

inhouse dining room (restaurant and bar), customer personal laundry

was excellent and the laundry prices and availability exceptional

laundry room on-floor was an unexpected amenity

there's a nice guest laundry room as

to leave car at hampton inn and take shuttle to airport

dirty laundry (bed sheets) in hall

laundry beads scattered behind bed and night stand air conditioner didn't work went to go buy

nothing worked the pool, laundry, or fitness center.

laundry room had dirty needles as well

common locks on entrance to laundry dont work

the dryer was broken and i was told it was working so i went to the store (special trip) to buy laundry stuff

laundry on site

laundry from previous guests in room

more ice machines, we stayed on the second floor and going to the other side of the hotel in the laundryroom

didn't like the sketched out vibe i got walking through the alleyways they have from the parking lot into the

they were sensitive and allowed us to use the laundry room after hours

spacious a guest laundry plus an excellent breakfast

the hotel laundry facility was an added plus

gym room

i love everything about this hotel. the value the kitchen the bed everything was great.

the guest laundry was gross

wyndham hotel, laundry room disfunctional, broke gym equipment

no laundry services

get there, lug my laundry in, throw it in and then see a sign that it s out of order

1 reason why i picked this place and well the ceiling is falling in over the swimming pool and laundry area all

was too old, the bed was not comfortable and no sunshine, the room was too dull and near the laundry room

kids loved the fish pond and the gym access was awesome

a bad weekend to stay, kids over took the place, pool and billiards room

were kids running in the halls periodically all night, and pounding on the doors of my and other guests'

negative was that i could not get anyone to answer in restaurant or for room service around 7 pm at night

the bar and restaurant were closed. understandable under the current circumstances.

ability to get breakfast at either the coffee bar in the hotel or the restaurant was a plus

quiet, free wifi - great place to get work done.

we were at a hyatt house a couple weeks ago and they had a very good hot breakfast bar each day with a change

great location. top line registration staff. very good small bar and cafe.

everything. rude staff. fraudulent ad. no wifi. dirty

the lamp, not the bulb washer and dryer out in hallway making noise up until 2:35 am poorly lit parking lot

parking was convenient, but the location lacked walkability

the wifi was very good and the

was a nice grill and bar sharing the same parking lot as the hotel

oh , laundry facility on site next to the ice machine

people were smoking at the entrance of the lobby, my daughter was very uncomfortable

they seemed nice enough but they were having bbqs in the parking lot and sat up talking all night

was the absolute horrible place the entire parking lot was full of police and ambulance an officer stopped me

no lift. no room service.

was a problem in the laundry room the hotel staff was not aware of

laundry machine and dryer always broken

the laundry room was out of service.

that made me mad cause my kids wanted to go swimming

gym was minimal at best we were told that coffee would be available before we left in the

they did not repair it that day, even though my laundry had been in the washer and i had to pull it out

they even have a laundry room

room was spacious and they have laundry room.

laundry facilities, indoor pool.

we also were told there was no laundry for use even though they showed it on the booking websites

no offsite laundry/dry cleaning service available

was embarrassed to bring my mom to a hotel where the halls were lined with dirty laundry bins

nice large lobby to hang out, laundry room, room was nice, beds & pillows were very comfy

the parking can be hard but the location is fantastic because you can walk all over town

the gym facilities are fantastic.

the laundry room wasn t open

queen beds. laundry facility

i think our room was near the laundry service and it sounded like the dryer was going at 10 o'clock at night

location and price. laundry facilities were a help, but expensive to use.

parking was convenient, the staff was friendly and helpful

like the mini kitchen

not many gym

breakfast was not good,came in a sad frozen packets

pool hours 6am-11pm and 24 fitness was great

free airport shuttle was a huge plus after a long day of travel!

there was no laundry room

staff was not available at front desk: they were in the laundry room folding laundry (i never saw any actual

shuttle services were only to/from airport laundry area not accessible due to renovations

and i was allowed to use the commercial laundry facilities when the guest laundry was unavailable

close to airport with free shuttle service. clean rooms with complementary breakfast.

piles of dirty laundry in front of the bedrooms doors, in the halways

lovely that we were close to the laundry, on the first floor, and close to the restaurant.

location, gym, laundry, new property

bathroom needs a towel bar by the sink.

hotel parking lot was free

room was clean and their guest laundry is free!

the hotel advertised having guest laundry

pool and gym area

a tiny gym was right off the pool deck

the front desk lady was super friendly and nice, she interacted with my kids when they talked to her too

pillows were too soggy no laundry bag no complementary breakfast

there was nothing in the kitchen space, including a garbage can. some basic items would be nice.

enjoyed having a sports bar and grill on site so didn't have to leave hotel for supper

anticipate from a hilton garden inn, everything was great, beautiful property, and lots of free parking

wifi didn't work, very noisy in the hallway and the alarm was set for 5:30 am and i didn't set it

the parking lot was on a hill and sometimes the traffic made it difficult to turn left

shot out to the laundry crew great recognition and credit

the parking lot area for handicapped was being worked on there wasn't any alternative place to

she interacted with my kids and just really made it amazing

the pool was great , rooms were very nice

facilities were clean, including the pool

have issues with scented laundry soap/dryer sheets

hostest is great property is beautiful and very clean breakfast is amazing

the breakfast was also excellent

us notes on how exactly to get in and where our room would be, along with prior conversations on parking

location was good - there was ample parking around the back, and plenty of options for getting dinner in the

we re still bringing loads of laundry up stairs

and the best was the breakfast the next morning, my kids loved the fresh waffles

missed the wonderful breakfast they always have, but understand why it isn't possible during covid

free breakfast, nice room, ample free parking, and convenient location.

breakfast was the great assortment very fresh and clean and neat

no elevators so it was tough dragging all my stuff up the stairs and no guest laundry.

dirty laundry bins stored by exit doors

my room was quiet, and the property included convenient parking, a walking path and outdoor pool, gym, conference

breakfast, pillows, wifi, hot water

also, the lighting in the parking lot is dark

unclean. drug needle in parking lot.

burns in the blanket i know it was smoking room but they could of had new or clean blankets the wifi signal wasn

the hotel being pet friendly was also a huge bonus

smoking room

tub, cob webs, stained sheets, obvious smoke damage in a non-smoking room, very worn out mattress

the room when i told the staff at the checkout about it, she all she said it already went to the laundry and

they have a clean laundry room

no public laundry which is something i often see at other places

laundry

the staff are very friendly and it's nice that they have laundry services

gym is complete with the basic equipment a big plus is the room comes with a microwave and the laundry room has

bathroom was small. no breakfast included. view was of rooftop and parking.

the bar manager that night was quite rude to us

breakfast was ok an expensive

parking

amazing breakfast buffet included, so many options and a very large dining area

lack of hot breakfast (understandable due to covid]

booked the hotel because it advertised itself as pet friendly , and we were traveling with a small dog

the room price was expensive for a friday night in february and the amount they charged for a pet was almost

booked this hotel specifically because of the pool and hot tub

staff very friendly! breakfast spread was excellent .

the room set up and breakfast

the staff was very friendly, the room was clean,and the breakfast was great.

good coffee and breakfast, spacious parking

are 3 floors in the building, at least 20 rooms on each floor, and 4 cars besides mine in the parking lot, i

i had to drive 28 mins to a laundry mat

convenient location for casino. clean and friendly staff

close to casino and excellent

room was nice, there were food options available, and the pool area was nice and clean

friendly staff, good food, walking distance to the casino

checked us in looked like she just walked in off the street while mentioning that she was doing laundry

also, the cleaning cart was in the hall most of the time with dirty laundry piled in it- kind of an

it also offers the conveniences of a suite hotel, including a laundry

laundry shoot near the room was used/banging during the night

had laundry area

and well equipped breakfast was good, and hotel facilities were excellent, from the gym, to the laundry

breakfast could use small improvements

rooms were amazingly clean roomy and staff friendly and parking perfect and breakfast included with all that

i love the pool, but it could ve been a little warmer

convenient. good breakfast. pool gym internet outdoor bbq n firepit close to many stores

have pool, spa, fitness, laundry

staff was so kind and helpful and very friendly and great team including housekeeping and the kitchen

attached to the mall, very clean and new looking, pool and hot tub

clean, safe location near everything. enjoyed the pool and restaurant.

staff, location, and bar were great

better access to the laundry facilities. had to wait a while to use the washer and dryer.

we liked the self-service laundry in the building

everything: breakfast, dinner, social hour, laundry facilities, awesome treadmills w/ tvs, room, decor, green

indoor pool was closed for maintenance

i was so hoping for a large jacuzzi in the pool room

tell you room service every-other day

pool was a bit cool

that the bed and pillows were comfy. friendly staff. nice bar inside the lobby.

clean, great gym, safe well lit parking lot.

rooms and bathrooms, friendly staff, private and quiet area for working on your ipad, coffee and wifi

laundry room was in 4th floor which was not convenient at all and costs 4$ for one run

laundry facilites on site. staff very helpful

the pool opens at 6 am and you know it s all about the pool in the amenities with kids

the pool was great! the breakfast was a good variety of food and very good.

cleanliness, friendly staff, location, food, parking

laundry

laundry room was decent

for the price, and the fact they include breakfast its a no brainer

pet friendly, and no charge

great place to stay especially with a pet. definitely can t beat the price.

there was plenty of parking

they were friendly to our kids, and the kind man at the front desk provided quick assistance when my toddler

room , lobby, and fitness room were my favorites

liked that it was pet friendly

care products for the entire family for the weekend, the spacious room and comfortable bed, the pool, jacuzzi