once in a while the whole room would subtlety vibrate, as if there was a giant laundry machine running with an

having a laundry room available free of charge was unexpected and appreciated

the hotel also offered free laundry services which was an even greater perk

the availability of a swimming pool, hot tub, and laundry facilities was a positive aspect.

we did our laundry for free while we were here

getting into parking was tricky

was great and accomodating, rooms clean, parking a bit tight but even with block party it was managed well

good location, free parking, great breakfast!

the room price was expensive for a friday night in february and the amount they charged for a pet was almost

place to stay and i love how it is pet friendly also

gym is complete with the basic equipment a big plus is the room comes with a microwave and the laundry room has

it was clean convenient to family for us and you had a pool and bar.

rules for the gym were to make sure there were no more than 3 people at a time using it and to limit the time

the shower, and the pool, the style of the shower was excellent ud83dudc4d

the gym doesn't have much equipment.

i had to drive 28 mins to a laundry mat

the lobby is comfortable and inviting and the gym is ok, but that's not enough to make the price worth it

no bar on site.

close to casino and excellent

breakfast menu for kids not so great. for me was good

everything: breakfast, dinner, social hour, laundry facilities, awesome treadmills w/ tvs, room, decor, green

we liked the self-service laundry in the building

better access to the laundry facilities. had to wait a while to use the washer and dryer.

amazing and wonderful hotel, location, staff, rooms, pool, view of river, breakfast and comfort.

i wish on last day checkout would of been later. around like until 2:00pm..needed a heated pool.

laundry

no public laundry which is something i often see at other places

the staff are very friendly and it's nice that they have laundry services

they have a clean laundry room

the room when i told the staff at the checkout about it, she all she said it already went to the laundry and

the room was very clean wifi worked great and it was very comfortable

private ,quiet,wifi and good cable

the wifi was excellent

just ok no wifi

was a lingering smell of smoke in our non-smoking room and they let us switch to a new room no problem

we re still bringing loads of laundry up stairs

missed the wonderful breakfast they always have, but understand why it isn't possible during covid

and the best was the breakfast the next morning, my kids loved the fresh waffles

gym was very nice and had the necessary equipment and i loved the coffee in the lobby

due to staff shortages and covid there was no room service

and i was allowed to use the commercial laundry facilities when the guest laundry was unavailable

shuttle services were only to/from airport laundry area not accessible due to renovations

staff was not available at front desk: they were in the laundry room folding laundry (i never saw any actual

there was no laundry room

close to airport with free shuttle service. clean rooms with complementary breakfast.

laundry machine and dryer always broken

was a problem in the laundry room the hotel staff was not aware of

the laundry room was out of service.

the breakfast that was provided there was very good as well

for parking charges were emailed to me twice but have not received email with hotel room charges

and well equipped breakfast was good, and hotel facilities were excellent, from the gym, to the laundry

pool

room very clean, staff professional, adequate parking

breakfast was very good and well stocked and clean

wish the pool had later hours

have pool, spa, fitness, laundry

large bathroom. room was comfortable. free wifi

staff, location, and bar were great

the parking was a little crazy but we managed to get a spot.

kids loved pool area

get there, lug my laundry in, throw it in and then see a sign that it s out of order

guest laundry was gross!

the guest laundry was gross

1 reason why i picked this place and well the ceiling is falling in over the swimming pool and laundry area all

location indoor pool on-site laundry

the dryer was broken and i was told it was working so i went to the store (special trip) to buy laundry stuff

laundry from previous guests in room

more ice machines, we stayed on the second floor and going to the other side of the hotel in the laundryroom

laundry on site

we were assigned another room which unfortunately was quite a bit farther from the parking lot and reception

the pool pump was broken so we were unable to use the swimming pool.

relatively new, very clean, with ample parking

lots of parking. fine for a stop over on a long drive

clean, great gym, safe well lit parking lot.

pool was a bit cool

laundry beads scattered behind bed and night stand air conditioner didn't work went to go buy

laundry room had dirty needles as well

nothing worked the pool, laundry, or fitness center.

dirty laundry (bed sheets) in hall

to outside had a huge gap on bottom of door way, ceilings looked unrepaired from prior damage, laundry room was

laundry room was in 4th floor which was not convenient at all and costs 4$ for one run

laundry facilites on site. staff very helpful

the pool was great! the breakfast was a good variety of food and very good.

room was clean, pool was great. no complaints. stayed 1 night.

only downfall is parking very hard to find if you come back later in evening

laundry

laundry room was decent

pool is in ad pics only booked cause wanted a pool very disappointed when arrived with no pool on

pet friendly

in breakfast area

breakfast was hearty and very enjoyable

ample parking. a place for the family to be and for me to work separately and uninterrupted.

clean, quiet, great breakfast and pet friendly!

bed, the pool, jacuzzi as well as the basketball court right outside the hotel for our kids

excellent breakfast choices, very helpful staff

going to the side exit was in need of a serious vacuuming and someone left a pillowcase of dirty laundry on the

only a single elevator operating during our entire stay, and use of laundry facilities were troublesome due to

they had a laundry room

location was good, people were great. room was clean and breakfast was great.

kids loved pool and jacuzzi

m gonna come back and use everything the work out room i didn t even know guest have their own laundry so i

laundry room out of order.

room was disgusting hallways stunk of cigarette smoke. couldn t access the laundry room

went to use the laundry after three loads of wash discovered both dryers didn't work so wet clothes for two

laundry on premises

was too old, the bed was not comfortable and no sunshine, the room was too dull and near the laundry room

helpful staff, private parking is free and safe

restaurant on-site, an around the clock shuttle transporting you to and from the albany airport, which is less

hotel was immaculate, the beds were comfy, pool/spa area clean and plenty of towels, has a tavern and restaurant

their shuttle service runs 24/7 i think and they take people anywhere in a 3 mile radius ( restaurants,

rooms were clean modern and spacious liked the coffee bar in the room location to restaurants and university

gym and reception is nice

we were at a hyatt house a couple weeks ago and they had a very good hot breakfast bar each day with a change

of transparency with pet fee

most of the equipment in the gym is broken and the tv didn't work properly

clean, breakfast, parking, carts, pool, washer

the staff were excellent even at midnight when i checked in. breakfast was great.

then asked for full room service, they said yes

the breakfast could be improved upon

also, i appreciate that this hotel is pet-friendly

i did enjoy the clean room breakfast and laundry facilities

there was not enough hot water to allow guests to shower in the morning while they were running laundry services

i did enjoy the clean room breakfast and laundry

only laundry dryer is not working

was across from the guest laundry room, heavy traffic during the night, a lot of people wandering the

was a group of kids 8 to 10, who were running and playing soccer in the hall for hours

easy parking was a big plus

airport shuttle. hot breakfast. close to the airport.

plenty of protocols were in place to avoid spreading covid and we could even reserve the pool if we wanted some

the pool is tiny.

the hotel laundry facility was an added plus

spacious a guest laundry plus an excellent breakfast

they were sensitive and allowed us to use the laundry room after hours

friendly staff, nice room facilities, complimentary food and good parking

the wifi

the free breakfast was good too

good breakfast and location

nice, clean room with functioning kitchen. comfy bed. breakfast was adequate

we didn t use the pool, whirlpool, fitness room, or grill area but they all looked well maintained

pool

always stay here when i come in from nc to spend time with the kids an grands

albany inn drove us back to the airport the next morning, after our breakfast (which was included in the price

is no restaurant or bar that was advertised, the room service showed up once during a 4 day stay

the gym had a lot of broken equipment

strong wifi

the laundry room wasn t open

location and price. laundry facilities were a help, but expensive to use.

i think our room was near the laundry service and it sounded like the dryer was going at 10 o'clock at night

queen beds. laundry facility

no gym, no pool

complimentary laundry was a huge bonus especially with kids

big spacious room with kitchen. good breakfast. laundry facilities. very comfortable and quiet.

outside fire pit, breakfast included, clean pool environment, tech friendly, free laundry room, well supplied

rooms were clean, beds comfortable and having laundry facility on site was a life saver for us since we been

did not use it but looked good as well as the diy laundry

was excellent and the laundry prices and availability exceptional

inhouse dining room (restaurant and bar), customer personal laundry

there's a nice guest laundry room as

laundry room on-floor was an unexpected amenity

clean room, spacious. coffee, tea, water in lobby. free breakfast.

breakfast, price, parking, etc

of smoke in halfway and parking so far from lobby

parking sort of scarce but there was a garage

staff went out of their way to offer us an early check in when we arrived too early

i like that parking is free and because i am a marriott rewards member, so was the wi-fi

they charge for laundry

gym, laundry were a big plus

wifi is difficult to be connected

there is nothing bad to say me and my family enjoyed our christmas. wish the pool was bigger.

about the inside, but parking lot could ve had a better plow job, and the pet area didn t have the mound of

great breakfast!!!

i arrived and asked the reception about it, they were surprised and informed me that there was no ev charger

breakfast, parking, staff

the cold pool.

breakfast was ok, but can't complain for complimentary.

dirty laundry bins stored by exit doors

no elevators so it was tough dragging all my stuff up the stairs and no guest laundry.

entrance is on a busy roadway- difficulty entering/leaving parking

helpful staff and a delicious breakfast buffet was included

quiet room with 2 comfy large double beds, a/cond, large bathroom & storage, nice decor, free car parking, free

shot out to the laundry crew great recognition and credit

there were a bunch of young kids running and yelling up and down the halls and they would sit right outside

pool was very nice. the breakfast was great and rooms were very nice!

complain was always greated with a smile pool room was always warm rooms was clean upon arriving parking was

wifi was free

the parking lot was on a hill and sometimes the traffic made it difficult to turn left

the hotel advertised having guest laundry

room was clean and their guest laundry is free!

called room service to get more towels for the room, was told we don t have any, click, hung up

breakfast was fine - kitchen staff were great

the kids enjoyed it

laundry facilities, indoor pool.

laundry facilities poor, toilet in room dirty and front desk staff rude and uninterested in helping

they did not repair it that day, even though my laundry had been in the washer and i had to pull it out

they even have a laundry room

room was spacious and they have laundry room.

parking was convenient, but the location lacked walkability

remote was filthy, toilet wobbled, shower knob broken, floor was sticky, carpets were stained, no smoking room

the wifi was bad...should be fix and better

restaurant across the parking lot.

was no hot water there was no phone in the room wifi didn't work half the time the bed was hard no extra blankets

oh , laundry facility on site next to the ice machine

though room was a no smoking room, the blanket had a cigarette burn hole in

spa tub was perfect for two and the king bed was comfortable

all over the parking lot

the spa tub was very nice. size of the room was nice.

should be closer to the bistro it seems a little random to have an ice machine next to the laundry machines and

we liked just about everything , except the pool closing early lol

gym had decent equipment

the gym had no towels, paper towels, cups etc. and nothing to wipe down equipment

pool wasn t functional

property is clean, laundry room on site, microwave and fridge in room. staff very friendly!!!

they changed the room but the other bedroom had sheets and pillow that smelled like dirty laundry

had laundry facilities on the property the staff was scarce, but chelsea at the front desk was friendly

laundry room was not available

is amazing, room clean and comfortable, access to needful things such as laundry room and fitness to customers

room was big enough the restaurant was excellent the facility was wonderful ( the have laundry machine in the

made to order breakfast with many options and friendly, competent staff - convenient guest laundry facilities

location parking availability and laundry

only one guest laundry in such a large hotel.

it would have been to get a drink in the evening but the bar upend only opens in the morning we were told

the tv or the wifi wasn't working until the next morning

location & cleanliness & pet friendly

not strong wifi signal.

breakfast and coffee was very poor quality. 5 stars anyway.

everything perfect except 'breakfast '. personnel very nice.

also had guest laundry services 10/10 would stay

front desk staff, fabulous room and free parking

a lot of parking spaces in the front of the building but still not bad with the back doors to go

my kids are terrified to stay in a hotel now

my kids are terrified to stay in a hotel now

staff very friendly. very clean. pool and gym a+

loved the cubbies for luggage and clothing, the kitchen with dishwasher, sink and microwave, and refrigerator

lots of parking, easy to get to, lots of food around

staff very friendly. very clean. pool and gym a+

kids loved it here they are very kid friendly my 11yr old choose this hotel cause he wanted to get

was very rude the desk people were rude and a cleaning lady cut us off with a bag of laundry as we were getting

someone was doing laundry at all hours of night i kept on getting

the smell everywhere is horrendous, smells like a mix of cigarettes, sweat, weed and dirty laundry

in the shower curtain, not had tiny bird feathers in the towels (are there birds nesting in the laundry area

there are absolutely no amenities-not even a functioning laundry

filthy, everything was broken, no change for laundry

that i was able to wash and dry a load of laundry for 1

the washers in the laundry room didn t work.

laundry machine and vending machine definitely adds to it

what was a lot worse was that staff was talking loudly in the corridor and at the laundry room adjacent to our

no towels! asked at front desk and was told we had to wait until laundry was done.

breakfast

enjoyed the breakfast, many options to choose from

there were only corn muffins to choose from for breakfast (no blueberry or banana nut)

wifi in our part of the motel did not work

easy check in. friendly staff. laundry on site.

very dirty we didn t even have clean towels and when we asked we were told they haven t done laundry yet

room could use some maintenance on the electrical outlets and some updates. no wifi.

noisy all night. very old. in dire need of attention. wifi was utterly useless.

key entry to room, no breakfast. slow wifi.

beautiful woodwork & cozy bar w/ fireplace

the hotel is beautifully designed/restored, with the lounge/bar area and communal areas being lovely places to

the parking is so convenient. the style of the building was homey and comfortable.

i came to albany for the bar exam, which was very stressful, but the staff was incredibly kind and the rooms

park and lake views - the view from the room consided of a back patio and into the neighboring parking lot

or groups, a well-stocked kitchen available around the clock, business facilities, and a laundry

wifi and electronics are adequate for leisure travel (not sure about business)

good location, large and clean room. good parking.

location, lovely property and room and kitchen access with goodies, even for some gf options

instant text communication about my very late arrival, to the fully stocked and equipped guest kitchen in which

the linens smelled so fresh and my room smelled like fresh laundry

laundry services available on site. it is near the albany law school and albany medical center.

laundry access

pool wasn't the cleanest- had a gross film across the top of it and was really cold.

no room service or breakfast included

although there maybe some noise at night, the kitchen downstairs provide bread, milk and hot water 24h/day

24 hour accessibility to main home and kitchen

the kitchen and dining spaces are very homey and comfortable

bathroom and bed were great. fantastic room with fireplace!

loved the baked goods in the kitchen late

convenient and clean laundry area. extremely friendly staff!

staff. t hey tried to sell me a one time use laundry detergent for $30.

being able to use a card to do laundry or having a change machine

breakfast was good for being complementary

in the small gym with few equipment

room service did not answer phone in morning

in shower is a little slippery not enough places to hang bath towels better lighting over bar area adjust closure

loved the decor and the room service

shuttle car was offered to any location

great bar tenders who mix wonderful drinks, good food for breakfast and lunch

they do not have laundry room.

could do our overdue laundry. breakfast omelette station was great

the room was not properly cleaned. dirty laundry left in the room

no laundry. no pool. only one elevator working.

housekeeper was carrying dirty laundry with bare hands in the elevator, some of the linen were dragging on the

staff were helpful, and we had a free laundry

you have to do your own laundry/ delivery pick-ups

the following morning in the hotel breakfast area we were received with a big smile and hello by tina

nice, quiet room. very clean. the breakfast bar was excellent. the location was convenient.

breakfast offerings were plentiful and arranged for easy access

breakfast was pretty disappointing, i usually stay at the hampton inn and their breakfast has eggs

breakfast but great location

the fact that it was close to alot of thing, free parking, tumb up to the confort of the bed.

good value - friendly staffs - clean & comfortable - good location - breakfast included - room is new (likely

limited parking

it had a bar, a pool and a workout space

if the bar was open it looked like it would have been nice.

after a while the pool had a slight fishy smell (unsure where the smell was coming from however noticed while

we also had the misfortune of having a family with very young kids right over head

the amenities are good: gym, swimming pool, free coffee and tea, wifi, and good room service

good facitilites- laundry room, pool, good breakfast

indoor pool, jacuzzi & breakfast

breakfast end to early

musty smell uncomfortable pillows first floor room facing the parking lot shades do not close

kids enjoyed the pool, spacious room, comfortable beds & good breakfast!

were no laundry soaps that could be dispensed in the laundry area

the laundry was clean and we were able to get quarters at the front desk for the machines

was no wifi i had to do something important which i had to skip of no wifi lady in the morning time was

small area for truck parking offsite. was using rental truck and car carrier. no night lighting.

hotel was nice, and for a pet friendly room it was clean

greg at reception was super helpful with our laundry.

room amenities. excellent staff. laundry service - washer and dryer is handy for the lodgers.

laundry on site

our room was spacious w a pool view

only thing was the bar bistro

we took full advantage of the fitness facility, pool and, since we were traveling with kids, the laundry room

laundry was great

they have a pool laundry room, an exercise room and business center

breakfast and dinner were excellent with complimentary beer and wine at dinner,complimentary laundry facilities

location, an apartment not a room, free laundry washing, kitchenette fully furnished, great breakfast, kind

free bus shuttle into town so no worries about having a drink in the many bars and restaurants down town

our suite had a great view of the park, and being able to walk right out into saratoga spa state park in the

breakfast, the welcoming girl at the door helping people in the rain with her umbrella, and the shuttle driver

the pet cost for one night seemed excessive.

a plus was it s pet friendly

laundry facility needs to be complimentary

the only complaint i would have is it didn t have an area to do laundry.

no laundry facilities. evening desk clerk was indifferent to our need for a luggage cart.

wifi seemed good, but didn't download anything

there were maybe 6 cars in the parking lot upon arrival mid afternoon

very clean room, pool and gym areas

sure when it's going to come in at all so that sucked we did get to go into the pool with our kids

booked this hotel for family getaway but my kids was unable to use the swimming pool and room wasn't clean daily

the room itself was dated and the kitchen needed some repairs, along with a broken toilet seat.

the pool was clean and heated for the kids and they had a great time