the hotel has an indoor pool, fitness room, and a great small kitchen to use during your stay

it was very pet friendly

clean, breakfast, parking, carts, pool, washer

we loved our stay, everything was perfect...the room, the staff and the breakfast also!

walk to target kitchen in the room / nice room friendly staff family enjoyed the pool at night

queen beds. laundry facility

the laundry room wasn t open

location and price. laundry facilities were a help, but expensive to use.

i think our room was near the laundry service and it sounded like the dryer was going at 10 o'clock at night

parking was plentiful and near the door we needed to enter

the parking lot was on a hill and sometimes the traffic made it difficult to turn left

room was clean and their guest laundry is free!

the hotel advertised having guest laundry

the airport shuttle does not run before 6:30am

pool little cold. couldn't connect nintendo switch on wifi

10-15 mins from airport & have a shuttle

we also were told there was no laundry for use even though they showed it on the booking websites

laundry facilities, indoor pool.

they even have a laundry room

laundry facilities poor, toilet in room dirty and front desk staff rude and uninterested in helping

room was spacious and they have laundry room.

shot out to the laundry crew great recognition and credit

some monitoring of the pool that got a little out of hand with unsupervised kids

modest breakfast spread was raided both days by parents hoarding food for their day trips and kids with total

stay, kids were able to use the pool which was a huge plus

facilities were clean, including the pool

dirty laundry bins stored by exit doors

no elevators so it was tough dragging all my stuff up the stairs and no guest laundry.

needed an early check in and late checkout and was politely accommodated enjoyed the cozy lobby area with

there was no information in the room (wifi access, phone number for the restaurant) so i had to text reception

quiet room with 2 comfy large double beds, a/cond, large bathroom & storage, nice decor, free car parking, free

staff was not available at front desk: they were in the laundry room folding laundry (i never saw any actual

shuttle services were only to/from airport laundry area not accessible due to renovations

and i was allowed to use the commercial laundry facilities when the guest laundry was unavailable

there was no laundry room

missed breakfast. woke up too late.

oh , laundry facility on site next to the ice machine

all over the parking lot

the bar next door steals their parking spots

i wanted a smoking king with spa, instead i got a regular smoking room for basically the same price

very kind staff, spa tub was absolutely amazing. also wonderful diner near area.

was no hot water there was no phone in the room wifi didn't work half the time the bed was hard no extra blankets

the wifi was very good and the

restaurant across the parking lot.

was a nice grill and bar sharing the same parking lot as the hotel

liked that they have smoking rooms

we re still bringing loads of laundry up stairs

breakfasts are all the same so not much variety

clean room. nice staff. great free breakfast. free wi-fi. nice pool and gym.

kids loved the variety for breakfast, it was easy for them to select something

they were able to help with wifi connection and would help us with anything we needed

laundry machine and dryer always broken

the laundry room was out of service.

was a problem in the laundry room the hotel staff was not aware of

claimed kitchen troubles and had a lackluster spread

location and low cost parking for the airport

only thing i did not like is the fact that the hotel's location was a bif far from the ny bar exam

it does not even have a small store in the lobby and the gym equipment is

most of the equipment in the gym is broken and the tv didn't work properly

was unable to get onto the wifi network with either my macbook or android phone, which was merely a nuisance,

the bar and restaurant were closed. understandable under the current circumstances.

was too old, the bed was not comfortable and no sunshine, the room was too dull and near the laundry room

indoor pool area was a little colder than i'd have liked, but i'm always cold, so maybe it's just me

the gym was great and the pool was great

very large rooms. staff is helpful. large grassy area for dog to run. gym is awesome.

family had both breakfast for mothers day and lunch the following day and both were amazing

the hotel laundry facility was an added plus

they were sensitive and allowed us to use the laundry room after hours

spacious a guest laundry plus an excellent breakfast

great having a kitchen, too

the one bedroom suite has a kitchen and spacious bathroom

there's a nice guest laundry room as

inhouse dining room (restaurant and bar), customer personal laundry

laundry room on-floor was an unexpected amenity

was excellent and the laundry prices and availability exceptional

great breakfast and the shuttle service was excellent

easy parking was a big plus

airport shuttle. hot breakfast. close to the airport.

the pool was heated and easy to get into with the kids

was a group of kids 8 to 10, who were running and playing soccer in the hall for hours

was well situated nice pool and gym

it's pet friendly and the staff is understanding and easy going ..

pool was packs with kids the entire stay, loud rap music in the courtyard

wifi clock in room

parking lot was a mess and i feel for the staff there

unfortunately the kids were rowdy and smoking weed and music was too loud to enjoy the facilities

great staff. nice bar to watch sports.

the staff were all really helpful and nice. the woman at the bar was awesome.

all fine, no real complaints. bar and dinner was excellent.

the breakfast buffet was cold and uninviting, to have to access the room service menu from the tv with a very

breakfast, price, parking, etc

they charge for laundry

gym, laundry were a big plus

the pool and the size of the room

the breakfast was ok but didn't have butter or have alot of what they advertised for hot foods.

breakfast in the hotel was great and it was free

rooms were clean, beds comfortable and having laundry facility on site was a life saver for us since we been

free laundry, pool

we had a full kitchen, they have storage rooms for guests and free laundry

pool, jacuzzi camp fire, grills, work area, basketball court, computer area, laundry room and breakfast was

the pool was a nice feature as was the complementary laundry

there is a broken laundry chute directly across the hall and the door was broken

they have a laundry room and a workout room

laundry room out of order.

m gonna come back and use everything the work out room i didn t even know guest have their own laundry so i

laundry on premises

get there, lug my laundry in, throw it in and then see a sign that it s out of order

the guest laundry was gross

laundry facility was broken and they were not sure when it would be fixed so we changed

location indoor pool on-site laundry

guest laundry was gross!

laundry on site

the dryer was broken and i was told it was working so i went to the store (special trip) to buy laundry stuff

more ice machines, we stayed on the second floor and going to the other side of the hotel in the laundryroom

laundry from previous guests in room

room had nice decor, the parking was just in front of the room entrance, they let us stay at the pool for an

dirty laundry (bed sheets) in hall

laundry beads scattered behind bed and night stand air conditioner didn't work went to go buy

nothing worked the pool, laundry, or fitness center.

to outside had a huge gap on bottom of door way, ceilings looked unrepaired from prior damage, laundry room was

common locks on entrance to laundry dont work

guest laundry service, breakfast very good, bed very comfortable

i did enjoy the clean room breakfast and laundry facilities

there was not enough hot water to allow guests to shower in the morning while they were running laundry services

i did enjoy the clean room breakfast and laundry

only laundry dryer is not working

good breakfast, nice room

the parking lot is in need of refurb someone was outside the front entrance smoking weed..

plenty of parking and in a good location as well

room is beautiful and clean and breakfast is excellent.

parking, free breakfast, linens, and no bed bugs thank god

piles of dirty laundry in front of the bedrooms doors, in the halways

location, gym, laundry, new property

lovely that we were close to the laundry, on the first floor, and close to the restaurant.

gym for my 17-year-old son to use was appreciated

really liked everything about the hotel, from the convenient parking to the terrace and breakfast options

have issues with scented laundry soap/dryer sheets

a most welcoming grand old mansion, a glimpse into the past, while she serves up a individualized breakfast with

breakfast was delicious, even though we only attended one breakfast out of our two mornings, we

accommodating great breakfast

the breakfast was also excellent

was embarrassed to bring my mom to a hotel where the halls were lined with dirty laundry bins

no offsite laundry/dry cleaning service available

nice large lobby to hang out, laundry room, room was nice, beds & pillows were very comfy

knowledgeable front desk staff about meps. clean and decent breakfast

parking is tough

should be closer to the bistro it seems a little random to have an ice machine next to the laundry machines and

the location close to the highway. the parking was very close.

the pool wasn t in good standings and didn t look clean enough to swim in.

the gym had no towels, paper towels, cups etc. and nothing to wipe down equipment

loved the bisto bar in the lobby and the welcoming staff

made to order breakfast with many options and friendly, competent staff - convenient guest laundry facilities

location parking availability and laundry

room was big enough the restaurant was excellent the facility was wonderful ( the have laundry machine in the

only one guest laundry in such a large hotel.

great bed, roomy room, food in cafe v good, underground no-fee parking, very comfortable stay

in the shower curtain, not had tiny bird feathers in the towels (are there birds nesting in the laundry area

the smell everywhere is horrendous, smells like a mix of cigarettes, sweat, weed and dirty laundry

someone was doing laundry at all hours of night i kept on getting

was very rude the desk people were rude and a cleaning lady cut us off with a bag of laundry as we were getting

there are absolutely no amenities-not even a functioning laundry

pillows were too soggy no laundry bag no complementary breakfast

i ordered from recovery bar was incorrect

we were with family for a funeral, the staff was very great and allowed a late check out.

this day and age there should never be the requirement to pay for wifi.

parking was tough because of an evening event but it cleared out later that night

what was a lot worse was that staff was talking loudly in the corridor and at the laundry room adjacent to our

filthy, everything was broken, no change for laundry

the washers in the laundry room didn t work.

that i was able to wash and dry a load of laundry for 1

laundry machine and vending machine definitely adds to it

i love the pool and breakfast. staff was helpful and pleasant.

room main room and kitchen were in bad condition

breakfast was very picked over at 8am

good breakfast and location

com--once about an early check-in, once about the pet policy--and never received a response

gym is small buy it is actually open and usable

location, parking, service

had basic gym, but unfortunately did not have time to use it

the tv or the wifi wasn't working until the next morning

gym area very very small and dirty

and well equipped breakfast was good, and hotel facilities were excellent, from the gym, to the laundry

spacious suite, really comfy beds, friendly and attentive staff and lovely pool.

excellent wifi

breakfast was very good and well stocked and clean

noticed that the crumbs on the counter were there for 2 days which meant no one wiped down the kitchen counter

property is clean, laundry room on site, microwave and fridge in room. staff very friendly!!!

had laundry facilities on the property the staff was scarce, but chelsea at the front desk was friendly

is amazing, room clean and comfortable, access to needful things such as laundry room and fitness to customers

they changed the room but the other bedroom had sheets and pillow that smelled like dirty laundry

laundry room was not available

have pool, spa, fitness, laundry

room service was atrocious, the bed wasn't comfortable and the room was incredibly hot even after a

staff were very helpful, the bed was very comfortable, we found the prices for the drinks in the bar remarkably

the pool and hot tub

card key access to gym was delayed because of problems

and lastly, the indoor pool was pretty chilly for a heated pool

we were not warned that the gym was closed.

quite close to stores and free parking

i miss daily room service! i could have asked for it but like when it happens without asking!

was a little bit noisy on my floor, kids running in the hallway

laundry room was in 4th floor which was not convenient at all and costs 4$ for one run

laundry facilites on site. staff very helpful

room and the pool area was clean

small but very adequate gymn

breakfast area clean and woman working was on top of everything including help when i didn't know

laundry

laundry room was decent

pet friendly

the had a nice grab and go breakfast because of covid

the breakfast was cool i liked making my own waffles.

i came to albany for the bar exam, which was very stressful, but the staff was incredibly kind and the rooms

free parking as well

clean, beautiful bldg, parking easy,location

breakfast was adequate. the house was very nice and spacious. free parking.

beautiful woodwork & cozy bar w/ fireplace

ample parking. a place for the family to be and for me to work separately and uninterrupted.

liked that it was pet friendly

the breakfast was amazing!

excellent breakfast choices, very helpful staff

the kids loved the pool and basketball court

going to the side exit was in need of a serious vacuuming and someone left a pillowcase of dirty laundry on the

they had a laundry room

only a single elevator operating during our entire stay, and use of laundry facilities were troublesome due to

pool was not really warm

the breakfast was good. the firepit and tables outside were great. nice clean hotel

or groups, a well-stocked kitchen available around the clock, business facilities, and a laundry

loved the off street parking. the building was beautiful. porch is great.

wifi was a little slow.

location was excellent, and the parking was very convenient

ample free parking

wifi did not work. the pillows were so awful that i still have a neck ache. replace them!

solid continental breakfast

not much! the wifi was a bit weak but everything else was excellent!

great wifi if needed

well equipped kitchenette

the hotel being pet friendly was also a huge bonus

there was adiscarded syringe and pair of gloves in the parking lot

burns in the blanket i know it was smoking room but they could of had new or clean blankets the wifi signal wasn

tub, cob webs, stained sheets, obvious smoke damage in a non-smoking room, very worn out mattress

it's convenient to the highway and they allow pets.

the linens smelled so fresh and my room smelled like fresh laundry

laundry access

laundry services available on site. it is near the albany law school and albany medical center.

good location, clean, quiet, has pool, free parking. no problems.

gym is closed

the room was not properly cleaned. dirty laundry left in the room

they do not have laundry room.

housekeeper was carrying dirty laundry with bare hands in the elevator, some of the linen were dragging on the

no laundry. no pool. only one elevator working.

could do our overdue laundry. breakfast omelette station was great

only room

shuttle service is very helpful

excellent facilities, well equipped gym and nice casual restaurant

shuttle car was offered to any location

free shuttle bus to anywhere in the city and free collection from anywhere

no public laundry which is something i often see at other places

they have a clean laundry room

the staff are very friendly and it's nice that they have laundry services

the room when i told the staff at the checkout about it, she all she said it already went to the laundry and

laundry

you have to do your own laundry/ delivery pick-ups

staff were helpful, and we had a free laundry

bag of cold breakfast

the following morning in the hotel breakfast area we were received with a big smile and hello by tina

wifi extremely slow.

staff. t hey tried to sell me a one time use laundry detergent for $30.

convenient and clean laundry area. extremely friendly staff!

being able to use a card to do laundry or having a change machine

the ppl/kids playing tag all hours of the night

the ppl/kids playing tag all hours of the night

free breakfast and bar area. comfortable rooms

no meat at. breakfast

breakfast was pretty disappointing, i usually stay at the hampton inn and their breakfast has eggs

lots of variety for breakfast, staff were great, room was perfect

limited parking

gym is complete with the basic equipment a big plus is the room comes with a microwave and the laundry room has

the rooms were nice and cozy, bed was very comfortable. the gym and pool is very clean and nice.

not a lot of parking...

also, breakfast was supposed to be included and we found out @ check in it was not

close to casino

the casino was fun

wanted to do a gym and pool

great breakfast--wide choice. very clean room and friendly staff-- parking convenient

amazing breakfast buffet included, so many options and a very large dining area

the pool and hot tub are amazing and just hit the spot

i had to drive 28 mins to a laundry mat

so close to casino

fitness center and bar were closed due to covid

no bar on site.

open the pool already

we liked the self-service laundry in the building

better access to the laundry facilities. had to wait a while to use the washer and dryer.

everything: breakfast, dinner, social hour, laundry facilities, awesome treadmills w/ tvs, room, decor, green

that the pool was closed

the front desk provided an early check in

we also had the misfortune of having a family with very young kids right over head

the outdoor dining/ fireplace are was super cozy and the gym was impressive

we went to enjoy the pool which was beautiful but was not heated or they didn't have it on .

the amenities are good: gym, swimming pool, free coffee and tea, wifi, and good room service

the hotel looked new and modern. it had a nice gym and the room was beautiful.

good facitilites- laundry room, pool, good breakfast

the breakfast and friendly staff.

hotel was very clean and the kids loved swimming in the pool

the rooms are spacious and clean. the staff was friendly. parking was close to the room.

actually made so that it did not close so the entire window was exposed to the nearby road and parking lot

laundry facility needs to be complimentary

no laundry facilities. evening desk clerk was indifferent to our need for a luggage cart.

the only complaint i would have is it didn t have an area to do laundry.

the pool was a

great breakfast! convenient location

the laundry was clean and we were able to get quarters at the front desk for the machines

were no laundry soaps that could be dispensed in the laundry area

wifi was very poor

the breakfast was good

breakfast (for continental) was very fresh and tasty, didn t try the coffee though, i opted for

the kitchen really helped make our stay comfortable and easy

customer service,great.fantastic buffet breakfast

breakfast was good except no coffee.

sure when it's going to come in at all so that sucked we did get to go into the pool with our kids

breakfast was decent

seemed old, couldn't do my laundry as the dryer was faulty and my bathroom was licking water to the other

we got to do the laundry which was great

place was good and clean. toilet too was good and clean breakfast was good

hotel was as expected, internet worked fine, ample parking, hot breakfast was nice.

off the i90 was great, with cracker barrel and denny's next door, made for easy stop off with kids

front desk doesn't have a sufficient amount of quarters for the on site laundry

i was given towels which i offered to take to laundry room but was told i couldn't take and that they would

i needed to use the laundry, they really need to put in a change machine that changes dollar bills into quarters

breakfast was great

the staff, the pool, the out door patio with grill and fire pit......everything.

several facilities mentiioned on the hotel website were unsvailable - shuttle service and laundry service (a

free laundry washing/drying

down food service area @ 9:30 sharp (turns lights off and places garbage bin to block entrance) laundry room

the hotel also offered free laundry services which was an even greater perk

the availability of a swimming pool, hot tub, and laundry facilities was a positive aspect.

was super dirty, sketchy, damaged, and was a smoking room complete with burn holes in the bedding

first room was a smoking room,half the lights didnt work and shower didnt work either

like nothing at this hotel it was awful there were people smoking marijuana next to my room did not feel safe

people were siting next to my room door smoking and laughing with loud music

asked for a non-smoking room and got a smoking one

wifi wasn t good but considering the budget rate of the room i didn t mind it too much.

wifi never worked

good wifi

incorrect wifi password dirty room fridge had old food

great value. extremely clean. friendly and helpful staff. good wifi! quiet.

also had guest laundry services 10/10 would stay

looked brand new! staff were extremely pleasant, especially breakfast staff!

location, quiet, continental breakfast

pool could have been a little larger.

front desk staff, fabulous room and free parking

breakfast could use improvement

staff very friendly. very clean. pool and gym a+

free wifi wasn't great for me and as a business traveler that made work hard

kids loved it here they are very kid friendly my 11yr old choose this hotel cause he wanted to get

staff very friendly. very clean. pool and gym a+