location, kitchen , laundry. staff

ice stations, had to retrieve laundry supplies (soap, etc

pool was to cold

i like the room and fully equipped kitchen

wifi consistency

laundry facilities (you can buy detergent from reception)

the whole building smell musty and moldy with laundry room moisture

the laundry room was down during my visit but they offer us the hotel across street also a marriott

loved that they have a laundry room and can buy laundry detergent at the reception

nice breakfast variety comfortable bed laundry room

they could not get the washing machine in their coin-laundry repaired during that time

the laundry area has one washing machine

where i had designated our family to put our dirty laundry i noticed a giant hair clump

self laundry room came in handy

bed was comfortable, the breakfast was incredible considering that i'm on a low carb diet, and i often can't

breakfast, laundry facilities & parking

couldn't locate a laundry room to wash and dry wet clothes from the pool but it wasn't too far of a drive home

room was good and clean in house self laundry is handy

the pool was open 8-10pm which was great with kids

i like the set up of the room. it s always a plus having a mini kitchen

kids running all over

gym and pool were small, but enjoyable

i love the comfort of the room. i love breakfast.

pool and gym good size

there is a bar but it is closed on sundays

laundry, internet center-on site, free parking, free breakfast, safety

the camera in the laundry room. my privacy felt invaded

laundry on site is self service and machines are accepting quarters coins

next to laundry room

the room we were given was below the laundry room

the hole room was shaking staff was doing laundry at 2 am staff has bad attitude.

only issue i had was getting items like laundry soap, toilet paper, etc from the person working the desk overnight

the laundry facility was appreciated as the clothes came out clean, dry and not crumpled

the room was very spacious and there were vending machines/laundry machines in the same floor

rooms shake, per laundry being done several times throughout the night

sheets were dirty & housekeeping didn t do laundry so we couldn t get new ones

really close to buss stop, and the parking lot it with roof

like smoke, even in the non-smoking area/rooms; privacy windows and curtains wouldn t fully cover the windows

had a coffee and juice bar available at all hours; but unless i was too late i never saw a breakfast

truck parking

the staff was friendly and the room service was delicious.

this is just my thing, but i don t like when i can t order room service 24 hours or atleast up to early

it took a while to find someone to serve us for breakfast

prices for breakfast was a bit steep. rip in the sheets.

there were 4 kids with us & had to pay extra for 2 kids ($9 each)

more machines in laundry facility. more staff at night

then when i found out i had pay for breakfast i was annoyed but i had feed my two kids before we got on the

took my kids to american dream and this hotel was 7 minutes away

then when i found out i had pay for breakfast i was annoyed but i had feed my two kids before we got on the

the lounge/ bar was nice

for my booking- to be able to cook) and the attendant replied i believe i just saw some in the laundry room so

laundry facilities

the front desk would not work with velocity because she was too busy working laundry room

you take your own trash/laundry out to the end of the hall

smelled, room out dated, kitchen spigot broke, need exterminator and put us in a room next to laundry room that

really nice staff! great breakfast and nice gym set up.

didn t stay here because all websites show no parking available

room was a suite with living room, room with closing door, and full kitchen

bright, clean, pelotons in the gym, gluten free options at breakfast, comfy beds, rooftop bar with views of

the sofa was not comfortable nor representative for kids under 7, which felt every qioul in the mattress,

for anyone at anytime to enter & there was always a large number of people doing a great deal of laundry nothing

laundry is outdated

down to ask about the area / transportation and tourist info, the girl just pointed me to the laundry room and

desk stuff not welcoming at all, i think they hate their job the laundry room always somebody but his dirty

had strong pet odor

the front desk did provide more towels and the woman in laundry as well

room we got was directly next to the laundry room and i woke up to the sound of washers at about 7 am

the bus stop is right in front of the hotel and there are laundry facilities on the premises

it s an okay place to stay, bare minimum. they have a laundry room!

the one thing not supplied are garbage/ laundry bags.

laundry application was not working, some places inside the room and/or building weren t well

only 1 set of washing machines for laundry back in second building on 3rd floor

due to covid we were unable to use pool or have breakfast

free parking is something i always look for and it was conveniently set up despite being in a very busy

rooms and gym

have been told room was next to the hotel laundry at time of check-in

also the gym room, laundry room, etc

laundry room was on the second floor, where it was not easily accessible through the elevator

room was next to laundry room

left opened garbage trucks woke us up early in the morning room was directly across from hotel's laundry

is hard for us to do the laundry

is hard for us to do the laundry

stain unless they opened it to make the bed you put you make the pull out bed yourself but laundry attendants

kitchen, storage space, neatness, clean, ironing board, ecofriendly, convenient location, laundry

hotel is very clean, the room, kitchen, bathroom, hallway, elevator, reception, breakfast

laundry

laundry room dryer did not dry my clothes within that hour

laundry room hot breakfast

there is only one laundry to cater to the whole hotel

chair in laundry room broken ( safety hazard) 11

this hotel is pet

there s also plenty of parking available, which made everything even easier

were able to accommodate an early check in & a late check out

thing that i didn t like was there was kids on the same floor i stayed on and they were running up and down

were able to accommodate an early check in & a late check out

bath cubicle is too small & inadequate laundry facilities

and sheets in room for sleep sofa, no microwave in room, remote didn t work tv, don t provide laundry bags

coin laundry available

the only thing i would say is maybe the parking situation

a group of kids made a lot of noise late into the night.

staff, dscipline,pool

i liked that we could do laundry while we were there the front desk staff was really lovely

smell like towels were kept out on a loading dock where diesel trucks exhaust was getting onto laundry

they had a sink, refrigerator, microwave, coffee maker, bag to put laundry in

location and friendliness of the staff and laundry facility availability

i also loved their big laundry machines bcos i was able to go back home with my clothes all clean

there was also a laundry room for hotel guests and an indoor pool

everything was excellent breakfast was great, lots of options to choose from

pet fee of nonrefundable $159

breakfast wasn t to good but all the restaurants around it makes up for it

short walk from walmart if you have a family and would like to cater for yourself ,it also had a pool

no breakfast. (ihop next door)

and parking lot was good, staff was kind of rude, and unfortunately the whole place was smelling bleach

location, wifi, parking and great hospitality

as well as how the parking lot is designed

location, wifi, parking and great hospitality

missing laundry facilities

no laundry facilities

laundry service in hotel

the hotel did not provide extra trash bags and laundry bag

breakfast was good and the rooms were nice and clean

hot tub, pool, hot breakfast and staff were friendly

stop was well marked, however there were no designated sidewalks, you have to walk through parking lots and on

close to new york, indoor pool, free parking and free internet

hot water went out due to hotel-wide pressure problems, no room service

we used the pool and hot tub the first night, and both were very clean

5 usd return ticket to manhattan, 20 min drive), laundry in the hotel, fast food and restaurants

the area was nice and seemed safe, and the laundry room.

coffee and muffins) large fridge (and freezer) plates and utensils available upon request coin laundry available

wasn't cleaned daily nor were supplies provided to do it myself, neither the laundry or the trash were picked

also there is a laundry room makes you feel you are at home

could have been more better. they need to add laundry & ironing services for guests.

too noisy and dirty parking lot. also suspected people outside their rooms.

i asked for non smoking

parking was close to the entrance.

of the hotel late into the evening, playing on the elevators unsupervised and came into the hotel gym unsupervised

could not get room service

the single bar of soap for the shower, so had to use my own travel back-up soap to keep near the sink

it's like they reheated food or more like frozen plus no room service

free parking wifi

i love the accommodations of home , such as the kitchen, laundry on site, internet access and convenience of

home feel you get when you are here, all the conveniences that you need ( ie: wifi service, free laundry room,

once you check-in, you will see they give you a laundry room, a gym and other homely comforts which you do not

kitchen so you can make your own meals, there is no room service; there is a gym area and also a laundry area

there's gyms and laundry downstairs

very clean, very spacious room, great breakfast, cheap laundry service.

the laundry was out of order during our stay which was inconvenient

no laundry available

the gym and guest laundry service are a fine perk

my kids thought it was something cool to see

the laundry room for guests was out of order and when asked if we could please use one of the maids

everything was great! beautiful room and lobby.i did laundry and staff was so helpful.

nice staff, solved issues i had. allowed early check in. breakfast was actually good.

the pool was amazing and so was the gym

they loved even more when they allowed them in the swimming pool for 1 hour all for them selves

the parking space

could only enter coming from 1 direction parking for a 26ft box truck

the parking lot was great

early check in,easy.

asked about early check in they made us pay an early check in fee cash

no laundry service and the hallway had very bad smell

wish laundry facilities were available

to argue over the kind of sheet) and he said if i really needed one he would have to go to the laundry room but

there's a laundromat just 6 minutes away where you can do your laundry

we got up to our floor at 5pm (an hour after check in) there were piles of garbage bags and dirty laundry all

of the ladies at reception isn t particularly helpful: reluctantly gave me change to use in the laundry, didn

not a great area, no done for you laundry service.

hotel is as expected with big rooms, free parking, gym, swimming, laundry

- we also loved the laundry room for guests on the 9th floor, real good price and they sold everything to do

parking and laundry acility.

laundry convienence

the facilities were good,laundry ,intrent,and business center open 24hr

they have a bar open 5-10pm and the indoor

accessible room so no shower /bath stall - just a chair restaurant was actually a small bar area with a kitchen

pool wasn t open and breakfast not included

laundry detergent scent but better than smelling cigarettes i guess

love that there s parking and parked right in front of my

wifi is wonky at times

tv channels were quite limited and wifi was slow and completely unsecured

don't like that the non-smoking rooms smell of cigarettes and smoke, after that everything is fine

no laundry

no laundry and no breakfast!

dirty sheets,weak wifi, hair on towels, dirty trash

like the number of outlets available in the room, the breakfast is good and the rooms are quiet

parking in my opinion is the best amenity for this property

it has a laundry room and a gym

i also saw a laundry area

laundry service is not available

should provide laundry facilities on every floor , was only one washer and dryer on the 3rd

like anything, staff was very disrespectful and rude to me, my girlfriend, and kids

the laundry room was out of order and they were trying to fix it.

but it could be more perfect if the hotel has its own laundry facilities in each room or public (laundromat)

common areas are also good, including a laundry room for guests, 24-hour

most of laundry applies wasn't work

more guidance on facilities such as laundry, ice, internet and how to connect, etc

their laundry in very nice

i like the laundry machine! ud83dude02

the elevator required a key card to access which is good for safety but also inconvenient, the laundry was on

the on site laundry facilities were a bonus

we heard dogs barking and frequently smelled smoke in the halls, even though it is a pet-free and smoke-free

the laundry machine was convenient to have

good facilities including gym and free wifi, parking and breakfast

early check in was good!

the stay was great and it was close to the spa that we visited

parking in ny city

spa hours.

the fact that there were eateries available on the lower level of the hotel since there was no room service

the room is spacious and comfortable the gym is well

restaurant at breakfast

super easy to travel into nyc, the complimentary breakfast was delicious, staff was so kind and helpful, hotel

clean, spacious, has laundry facilities, pleasant staff, relaxed atmosphere

inside pool

it was a great place to take our kids for their birthday weekend

excellent room, service, breakfast and ease of parking

dirty bathroom with rusted shower bar no assistance with luggage

there's convenient on-site parking and a laundry room for guests

incomplete info about laundry i wasn t told i d need my own detergent

and the breakfast bar is above average, the staff member tried hard to keep things fresh and clean

no basic toiletries, just a bar of soap. no wifi.

was nothing to do with the hotel it self i think people with a lot of kids check into the for a family reunion

also, i think i was hearing the laundry staff talking from the basement three floors up, because of the space

indoor pool, small room size, no bed sofa, no microwave, no laundry, no fridge, not smart tv, funny smell, dirty

to my room they said i have to go downstairs and pick them ud83dude25 which is hard with my kids sleeping

the easy parking, location, comfortable beds

check in was fast. room was clean and bed very comfortable. room service food was really good.

clean towels the keys barely worked we had to pay for the wifi which they advertised as free the laundry was

i had my four grandchildren with me and we had to eat in the bar area for

hotel was really clean and staff professional. nice gym and updated equipment

the room was very nice i liked the pool and gym

the gym

in other hotel, there is a room with computers, laundry room, beautiful landscaping, etc

room near laundry room

no pool, no spa, no laundry

gym closes early

cleanliness, location, big room, strong wifi, friendly staffs, excellent breakfast, many parking area, good

provision for doing laundry.

nothing a big deal but having laundry service would have been nice

while the room doesn't have a kettle or fridge, there is a common area and kitchen that guests can use

clean rooms, great location, value for money, friendly staff. good wifi.

bit more equipment in the common kitchen for guests to use would be good

wifi doesn't work my room smelled like cigarettes

the wifi is slow and the rooms towards the street slightly noisy

no room cleaning service, no working tv, no working wifi, no parking.

the receptionist was ok smiling . the bed was comfortable. wifi ok.

may be they can do a bit of effort toward the wifi. good connection, but a bit slow.

and that they lost my laundry

no in-room refrigerator. no guest laundry m machines. breakfast dining area is too crowded.

room offered on second floor north wing was facing a courtyard where there was noisy exhaust from laundry dryer

also was happy the bathroom sink had a good stopper for doing some laundry

also queue in patisserie for breakfast could be long, although our room had a kitchenette there were no plates

i used a laundry service twice and everytime the price was increased almost twice

laundry was moved on working elevator causing delay a few times

they lost my laundry

convenient, spacious rooms and they accommodated our pet dogs which was very nice, great

from public transportation, very clean, excellent staff, very good price for the rooms, bar very cosy, very

no room service of laundry service for instance

usb /chargers did not work on one side of nightstand and no laundry plastic bag in closet

i loved the on-site gym and amenities options

cleanliness, spacious room, gym facilities.

some missing gym equipment (free weights).

the self service laundry on level 5 was fantastic and so helpful for our longer stay as a family of 4

cooking and laundry facilities

our room (815) provided comfortable double beds, functional kitchenette, city view, plus laundry area was clean

equipped with everything that i needed for an extended stay, including a kitchenette and hotel laundry room

also the laundry room

a laundry would have been helpful.

excellent. i enjoyed the service.it i a laundry would have helped

we were able to get an early check in and were given two beds when we asked even though we had a king reservation

it was tough to find a hotel in nyc that would fit our family of 5 (kids aged 13, 11 and 8) and not break the

it was nice (and a surprise) to have a bathtub for kids as well

the bed was comfortable. the staff friendly and helpful. very good laundry facilities.

no way to use credit or debit card for guest laundry

it was like a lumpy pile of laundry

the staff was great. area was not fr from downtown and airport. the breakfast was good.

the room is spacious, good with kids and very clean also the bathroom.

we were given what i consider subpar room in basement near staff laundry room and housekeepers storage

way too noisy as it was right where the laundry room was

the house keeping staff had trash and dirty laundry throughout the hall to the point we couldn t get through

they do all the maintenance and laundry in the basement so we heard the carts banging and clanging all night

laundry bins loud staff

they have a guest laundry room which i liked and it was a walking distance from supermarkets and pharmacy ,so

laundry facility near breakfast room

there is no other way to get to the breakfast area (or gym, or laundry) except by one elevator

is difficult to use the laundry machines app inside the laundry room due to no wifi signals available inside

no laundry service - very disappointing

another thing is that you could see other people's laundry left in the hallways

there were no laundry facilities and the public one across the road was very busy and grotty

close proximity to basic needs such as laundry, pharmacy, subway and restaurants

the janitor sent their laundry up and down the elevator with nobody in it so we couldn t use it

the gym is great if you don t want to walk to the park for your training

no laundry

no microwave in room no room service no laundry

gym wasn't maintained properly, rusty equipment and uncleared floor

liked everything abt the stay except when we requested things from room service we didn t get them

is not in line with a 4 stars hotel, the man who serves in the bar is so rude, we ask for towels that they didn

it was worth for me, because i used the gym and spa; few rooms with bathtubs

noo kids

having to constantly switch lifts to get out of the hotel or access the pool/gym was a pain

only thing we didn't like was that the pool doesnt allow children at all

the bathroom had great smelling equinox bath amenities, the mini bar was well stocked although you can tell

i just wish they had a laundry area

heating, laundry not clean, every equipement was broken, did not fix my heating and the housekeeping stole

went to reception they believe it was mistakingly sent to the the laundry

furthermore, there is no in-house laundry service or luggage storage facilities, despite shown otherwise on

no microwave, no laundry machines, the whole bathroom area would not close properly and the shower was transparent

no courtesy laundry bag

lied to me about a balcony room very small no ice no laundry no wifi no

quick and efficient laundry

laundry service is expensive

no dirty laundry plastic bags in either rooms

i lost my laundry, and the hotel compensates me with points.

location and gym

the bar downstairs is pretty good too and the hotel is surrounded by our many good bars in

room was fairly well cleaned except for the brown pet stain in the entry area to the room

there was no room service.

the breakfast was poor in contains, the hotel doesn't provide laundry

expensive for a tiny room, no place for suitcases, no place to store laundry, no fridge, a bathroom where you

i threw my suitcase away and took all my clothes to the laundry

walking through the halls was really complicated too, they were tiny and with cleaning/laundry materials around

front desk person always with a excuse on doing laundry for 25 more minutes but never provided

make sure you visit the pool

brian was great and the room service

breakfast with a view

the cocktails in the hotel bar were truly delicious, and it is a great place to watch the sun set over central

view from room, bar and restaurant

the wardrobe space is not so spacious but there is a complimentary laundry with a dryer which is very efficient

the room was clean. the laundry facilities were a life saver.

in addition there s laundry facility in basement, which is important for long

spoke to several people at the front desk to get help concerning the laundry room

i also used the dry cleaning service which they have express service and delivery the laundry to your room

could use a basket to place dirty laundry or towels and the bathroom floor could use a rug,it was cold

no laundry bags provided even when requested

the lobby is just a 1/2 basement entryway where they have all the laundry for the building being

wifi didn't work, and the website they told you to go to in order to sign in wasn't functioning and

wifi is really bad, didn't wifi for a all day

laundry room pay method.

a small laundry room and the fitness room did serve the purpose

a gym, laundry room and easy free parking

laundry machine was not in working condition and we had to travel outside

happy that i could do laundry on the 5th floor at very reasonable price

laundry on 3rd fl, unlimited good coffee

laundry and gym room can be better

room across from noisy laundry room

only a single laundry location on the facility is inadequate

laundry facilities, urinals, water fountain, even the room next to me was out of order at one point

best part of the hotel is free parking and easy uber ride to uptown

the wifi worked is the only thing i liked about it

easy parking

hard to get in to and no signage telling where to park or navigate parking lot

were told by a staff person that we could leave our vehicle in the parking lot while we went on a cruise and