la quinta is clean, friendly, offers good complementary breakfast, laundry and closeness to eateries and wallmart

laundry room hot breakfast

there is only one laundry to cater to the whole hotel

chair in laundry room broken ( safety hazard) 11

laundry

3 $ for childs, you have to download the nj transit app to purchase the tickets,( on holidays, kids ride for

were able to accommodate an early check in & a late check out

big parking lot is always a plus seeing that in nyc a hotel with parking, let alone parking less than

very spacious rooms pool was amazing nice and warm it was pet friendly

breakfast was good. pool table was a great addition

coin laundry available

bath cubicle is too small & inadequate laundry facilities

and sheets in room for sleep sofa, no microwave in room, remote didn t work tv, don t provide laundry bags

wifi is not that great; it worked most of the time, but the procedure to get it working is not very

no room service or restaurant in the hotel but understand because of the covid

there was also a laundry room for hotel guests and an indoor pool

was disappointed that the pool was closed, but with the covid running around, i completely understand

just wish breakfast was served until 11 for those of us who get sleep in after a late night.

hotel room was good size. breakfast was aawesome.

the kitchen is great - - just leave me some dish detergent so i can wash dishes by hand -

smell like towels were kept out on a loading dock where diesel trucks exhaust was getting onto laundry

nice area and facility, breakfast included and laundry available

towels and laundry smell like gasoline

location and friendliness of the staff and laundry facility availability

i don t know how they wash their laundry, but they smelled like burned oil

missing laundry facilities

the hotel did not provide extra trash bags and laundry bag

no laundry facilities

laundry service in hotel

loved the size and setup of the room. perfect for a family with kids.

also free convenient parking

we used the pool and hot tub the first night, and both were very clean

didnt have enough info no pool i went there with my kids bad experience

walking around cold nyc all day i made sure the hotel we chose had a hot tub (for us) pool for (kids) so that

i check in for my room i pay and i walk away i notice i only was given one key we are here with 6 kids and 2

wasn't cleaned daily nor were supplies provided to do it myself, neither the laundry or the trash were picked

5 usd return ticket to manhattan, 20 min drive), laundry in the hotel, fast food and restaurants

coffee and muffins) large fridge (and freezer) plates and utensils available upon request coin laundry available

the area was nice and seemed safe, and the laundry room.

also there is a laundry room makes you feel you are at home

the bus stop is right in front of the hotel and there are laundry facilities on the premises

there is laundry and dryer machines in the hotel

the front desk did provide more towels and the woman in laundry as well

i also liked that their was a laundry facility on the property

it s an okay place to stay, bare minimum. they have a laundry room!

laundry is outdated

for anyone at anytime to enter & there was always a large number of people doing a great deal of laundry nothing

desk stuff not welcoming at all, i think they hate their job the laundry room always somebody but his dirty

down to ask about the area / transportation and tourist info, the girl just pointed me to the laundry room and

no wifi by the waterfront by the bbq grills

gym was well stocked and laundry free.

kitchen so you can make your own meals, there is no room service; there is a gym area and also a laundry area

i love the accommodations of home , such as the kitchen, laundry on site, internet access and convenience of

once you check-in, you will see they give you a laundry room, a gym and other homely comforts which you do not

like that they have free laundry and all the utensils to cook it feels like a home away from

free parking was another big advantage

there was no place to keep luggage for early check in or checkout

parking lot was well lit, and we were very happy overall

asked about early check in they made us pay an early check in fee cash

parking area was really tight and a little tough getting in and out

also great view and aldi near by, laundry and training gym are best

- we also loved the laundry room for guests on the 9th floor, real good price and they sold everything to do

large room helpful and nice staff location is convenient to reach the city by bus laundry

not a great area, no done for you laundry service.

parking and laundry acility.

wish laundry facilities were available

we got up to our floor at 5pm (an hour after check in) there were piles of garbage bags and dirty laundry all

if it will be good they provide guest laundry also

no laundry service and the hallway had very bad smell

there's a laundromat just 6 minutes away where you can do your laundry

you take your own trash/laundry out to the end of the hall

not a lot really, no breakfast, no laundry supplies available to purchase

laundry facilities

the front desk would not work with velocity because she was too busy working laundry room

smelled, room out dated, kitchen spigot broke, need exterminator and put us in a room next to laundry room that

the laundry was out of order during our stay which was inconvenient

very clean, very spacious room, great breakfast, cheap laundry service.

no laundry available

the gym and guest laundry service are a fine perk

didnt like the bad wifi connection

no laundry

no laundry and no breakfast!

no ashtray in my smoking room

the breakfast was very good, with great coffee, apple and orange juice, muffins, danishes, bagels,

the rom smelled of cigarettes although it was supposed to be none smoking

i also saw a laundry area

it has a laundry room and a gym

should provide laundry facilities on every floor , was only one washer and dryer on the 3rd

laundry service is not available

on checkout day, i requested a small understanding because i was travelling with kids and might be about five

sheets were dirty & housekeeping didn t do laundry so we couldn t get new ones

no breakfast

wifi

beds were kinda hard, the room wasnt 100% clean and the other guest woked up at 6 am and started smoking in the

i requested a smoking room and to my surprise i was shocked

next to laundry room

laundry on site is self service and machines are accepting quarters coins

laundry on same level as room for

laundry, internet center-on site, free parking, free breakfast, safety

the room we were given was below the laundry room

the laundry room was out of order and they were trying to fix it.

1 of the 2 washing machines in the guest laundry was out of order along with 2 of the dryers - again this was

there are only two dryer machines while there are four washers in the laundry room

the laundry machines were extra charge, and it did not take coins.

the laundry room , the machine would only accept credit or debit cards

only issue i had was getting items like laundry soap, toilet paper, etc from the person working the desk overnight

laundry on site. clean room

laundry on site

location was perfect for my job site. staff was super friendly. laundry on site was very good.

the laundry facility was appreciated as the clothes came out clean, dry and not crumpled

no bar for drinks

no bar or restaurant. tiny pool that closed early.

pool wasn t open, the snack selection near the front desk was slim, the breakfast choices weren

the bar trended was very nice and talkative the pool room was very clean and well kept

the fitness room had over 7 kids in there playing with the equipment with no chaperones.

more machines in laundry facility. more staff at night

brought my kids to this hotel after a family day out

then when i found out i had pay for breakfast i was annoyed but i had feed my two kids before we got on the

then when i found out i had pay for breakfast i was annoyed but i had feed my two kids before we got on the

bar open during normal business hours; no coffee available for guests in the lobby; no grounds to

there were 4 kids with us & had to pay extra for 2 kids ($9 each)

wi-fi was only free if you were a rewards member. there was no continental breakfast.

restaurant and bar offers a great selection without the overdriving music and attitude

the staff was friendly and the room service was delicious.

no free brakfast. bar close at 10. have to pay for parking

location, kitchen , laundry. staff

ice stations, had to retrieve laundry supplies (soap, etc

clean . kind staff. nice pool. close to stadium. large room great value!!!!

good location, rooms are clean, breakfast was okay, pool area maintained

about the property that it is close to american dream & it has a half court basketball court & a gym

nice breakfast variety comfortable bed laundry room

the laundry room was down during my visit but they offer us the hotel across street also a marriott

laundry facilities (you can buy detergent from reception)

the whole building smell musty and moldy with laundry room moisture

loved that they have a laundry room and can buy laundry detergent at the reception

the laundry area has one washing machine

they could not get the washing machine in their coin-laundry repaired during that time

self laundry room came in handy

where i had designated our family to put our dirty laundry i noticed a giant hair clump

rooms were very clean and breakfast was amazing

i like the laundry machine! ud83dude02

the on site laundry facilities were a bonus

their laundry in very nice

the elevator required a key card to access which is good for safety but also inconvenient, the laundry was on

to the sojo spa i was visiting and lots of good stores nearby

breakfast, laundry facilities & parking

couldn't locate a laundry room to wash and dry wet clothes from the pool but it wasn't too far of a drive home

room was good and clean in house self laundry is handy

the location was perfect. the gym and pool were tiny. almost crowded with 2 people in it.

there is also a shopping plaza in the adjoining parking lot with access to retail and restaurants

usb /chargers did not work on one side of nightstand and no laundry plastic bag in closet

no room service of laundry service for instance

spa and gym well equiped

staff worked with me on extra pet charges they used to not have and waived the pet fee.

i loved the on-site gym and amenities options

the laundry machine was convenient to have

not like that the gym needed to be requested 24hours before hand

no swimming pool

gym didn t have any towels or cleaning wipes in the dispenser. it also lacked air.

the breakfast was always very good!

the house keeping staff had trash and dirty laundry throughout the hall to the point we couldn t get through

they do all the maintenance and laundry in the basement so we heard the carts banging and clanging all night

way too noisy as it was right where the laundry room was

we were given what i consider subpar room in basement near staff laundry room and housekeepers storage

laundry bins loud staff

the fact that kids can't use the pool at all

the kids are not allowed in the pool at the hotel

room was overall very clean) -there should be slightly improved food options for in room dining/room service,

the decor, ambiance, bedding, gym, location, starbucks below . just everything was lovely!

kids under 18 can t use the facilities

also, i foolishly had my laundry done here since i am traveling in ny for an extended amount of time and i

heating, laundry not clean, every equipement was broken, did not fix my heating and the housekeeping stole

furthermore, there is no in-house laundry service or luggage storage facilities, despite shown otherwise on

no microwave, no laundry machines, the whole bathroom area would not close properly and the shower was transparent

i just wish they had a laundry area

nothing a big deal but having laundry service would have been nice

provision for doing laundry.

there was a free water fountain in the gym to fill up your bottles which was a great way to save some bucks on

only discovered, when i was checking out, that there is a kitchen area in the lobby

there is coffee available in the kitchen at any time

i lost my laundry, and the hotel compensates me with points.

no room service either

there was no room service.

their slogan whatever whenever obviously doesn t apply to room service requests

location and bar with music

the room was clean. the laundry facilities were a life saver.

in addition there s laundry facility in basement, which is important for long

the wardrobe space is not so spacious but there is a complimentary laundry with a dryer which is very efficient

spoke to several people at the front desk to get help concerning the laundry room

location, laundry available, nice stuff

the lobby is just a 1/2 basement entryway where they have all the laundry for the building being

could use a basket to place dirty laundry or towels and the bathroom floor could use a rug,it was cold

no laundry bags provided even when requested

room, comfortable, quiet for nyc, great location, nice staff, clean and good wifi and amenities

great, fast, free wifi was the highlight for me

also was happy the bathroom sink had a good stopper for doing some laundry

and that they lost my laundry

no in-room refrigerator. no guest laundry m machines. breakfast dining area is too crowded.

room offered on second floor north wing was facing a courtyard where there was noisy exhaust from laundry dryer

would have liked to have an ice machine on my floor and/or the option of room service and while the voucher for

unswept floors, old uncomfortable mattras, broken tv, non functioning wifi,

wifi

the receptionist was ok smiling . the bed was comfortable. wifi ok.

wifi in room did not work

no room cleaning service, no working tv, no working wifi, no parking.

guest laundry was

great laundry facilities as well

also the laundry room

they had a laundry room but only one washer was operational

equipped with everything that i needed for an extended stay, including a kitchenette and hotel laundry room

facilities were amazing and everything was just so impressive, from the staff to the gym to the breakfast

d not know you could request a fridge until the end of our stay) as we took items out of mini bar to store our

best coffee right in the hotel and a really cool bar on the 4th floor

wifi cuts out unless you use the passcode

breakfast was delicious but very expensive, we would have preferred a buffet instead of a la carte

i used a laundry service twice and everytime the price was increased almost twice

they lost my laundry

laundry was moved on working elevator causing delay a few times

gym is relatively small with limited options so if you plan to keep you routine while traveling,

elevators took ages to arrive small gym view was not very nice.

pizza place on the corner is a must and there s a laundry pode around the corner

cold and 25 december everything is closed so they send it somes cloths ,most important throughout laundry and

was no laundry room for drying clothes, which was bad because i was caught outside in a torrential

didn t like that cleaning staff with large laundry carts etc was using elevators with hotel guests

laundry charge was outrageous

the room also had a small kitchenette (sink, small refrigerator/freezer, microwave, keurig coffee maker along

the hotel is in a quiet location (hell's kitchen)

if you get one of the cheaper rooms, be aware you will get one over the bar

we had some wifi challenges but used our hotspot as backup.

hotel shares a wall with a restaurant so it was little loud especially with early sleeping for kids

no courtesy laundry bag

laundry service is expensive

lied to me about a balcony room very small no ice no laundry no wifi no

no dirty laundry plastic bags in either rooms

quick and efficient laundry

the room was missing amenities kit and laundry bag.

external laundry service offered was astronomical in cost

i don't know what detergent they use for laundry but the bed linens smelled amazing

laundry room on property

had a slight issue regarding the laundry which got solved well not sure if this is a thing i didn t like but

is near times square and all the essentials are close by: seven eleven, laundry, restaurants, etc

asked if there is a laundry room in the hotel and an employee told me yes (by text message)

no fitness center or guest laundry

is hard to approach room is too smalll room rate is too expensive needs more elevators no laundry breakfast food

self service laundry facility available at property next door.

free laundry facilities, which was so nice on the last day of our trip

i loved the free laundry, and the workout room

having a laundry room for free was so convenient

everything including the free laundry an gym

having a kitchenette, laundry & gym on site met all my needs

excellent. i enjoyed the service.it i a laundry would have helped

a laundry would have been helpful.

very kids friendly and easy to get there with the metro

ich is ok), but we were told to

it was nice (and a surprise) to have a bathtub for kids as well

provided me with thin bedspreads instead of comforters because they had all been sent out for laundry

one thing that could be better is the breakfast, i wish there were healthier options, but it was delicious

customer service, no daily room service (they only do it after the 4th day), towels took 2 hours to arrive after

small gym. shower floor damaged.

room service- all barely spoke english so it was hard to communicate for someone who doesn t

no guest laundry

short staff barely any laundry and i had to vacuum my own floor

no laundry no braking no in house room service cleaning day after day and just change towels

laundry service was not reliable

the location of the hotel, few amenities close by eg lots of eateries, nearby laundry service.

laundry was great!

the hotel was nice and clean. it even has a laundry room.

no laundry services and kitchen not equipped with basic cutlery

microwave, laundry room, fridge in the room

they were very helpful, they showed us where the laundry area is, changed our money for quarters to operate

gym was incredible, food , service, friendly smile

housekeeping was flawless, and the wifi and tv worked great

love the coffee bar in the lobby

we had a lovey view out to the street and over the bar area downstairs

it s a boutique hotel - however, the lack of room service or food service on the premises is a slight miss

location and gym partnerships

breakfast with a view

pool surrounds not as luxurious as they should be at this price

brian was great and the room service

wonderful location and top breakfast, complete with views

spa and pool were lovely

laundry service - if there is an exclusive agreement with the provider of the service it should be

also customer lifts used by staff with dirty laundry and

laundry service arrived more than 2 hours after the listed

we were always waiting for elevators to arrive, and so were the staff, with big laundry baskets

no pool and no laundry

but i feel that any blood stained bedding or towels that isn t able to be removed in the laundry should be

have given them a 10 had there been laundry on site as advertised

there is no laundry room, no water station

website states laundry services, which is a little misleading

they didn t have laundry facilities

the person who prefers longer stays there is no guest laundry on site we had to walk two blocks to a launderette

laundry costs were exorbitant!

i was assigned room 327, which turned out to be directly next to the laundry room

staff informed us that there wasn't a laundry dryer available

gym was a bit small

laundry and dryer charges was a bit unnecessary i feel given hilton brand.

understand why they need to have coin operated laundry and dryer

laundry was expensive to do but that s a personal thing to do and not mandatory

decent gym, self service laundry

the laundry facilities were a bit pricey.

we also liked the laundry room and caught up on some washing

also, there is a laundry room where you can pay 2 dollars to wash and 2 to dry, very convenient for long trips

facilities not working - ice machine and laundry coin change

laundry dumpsters they leave next to the entrance is insane, they should not do it

fridge, microwave coffee maker in room, decent breakfast, busy but clean and stocked well, also laundry and gym

good place to stay in, close to center, nice staff, laundry machines

free breakfast, laundry facilities, close to penn station. nice staff.

noise levels were loud could hear rooms and laundry/closet in same

room on the 9th floor had several amenities such as laundry bag, hangers, iron board, safe, steamer, microwave

waiting time, always busy and the staff had to use it for their needs like laundry and

laundry though given 3 nights ago arrived at the last moment

room service had to be called 3 x's in a 2 hour time span

room service is a pass , go down stairs to starbucks instead

the more you know, kids

my only small thing is the staff seemed confused with one member confirm the late check out on our arrival and

bill included the payments we did not make or, which were supposed to be deducted such as laundry etc

to have them do your laundry it was very expensive

we didnt know till day 2 we had paid for laundry internet and room credit

pillows, lame fee for laundry that you won't use and a $25 fee for food that you have to use - also front desk

daughters soft toy got lost in the bed linen laundry and they were unable to find it :( the doormen are not