wifi a tad slow for business users in the ground floor accommodation.

the only thing we didn't really like (but hotel would) was the number of non residents filling bar and restaurant

hotel with plenty of parking spaces, and lots of choices at breakfast

kids were running around everywhere

great staff and a very clean hotel breakfast was lovely too

booked 2 rooms at this hotel as we were attending a wedding and the staff arranged an early check in for both

was amazing, we got room service and they were very fast

everything stayed before receptionist is so helpful plenty free parking

was lovely staff were great really nice comfy bar 4 lads on a golf trip great place to stay plenty parking great

excellent staff, quality and quantity of food, parking, cleanliness, covid safe.

we were in a room this time across from the laundry which i have to say is very very noisy so early in the

laundry scattered around corridors

laundry room doors were left lying open which was a bit unsightly

laundry cart (full of used sheets) was left outside our room for the duration of our stay

noise in my room was loud at all hours must have been a laundry room next door or underneath

it is next to the laundry room & lift

room was directly opposite the laundry room which was busy

laundry directly across from the room was a bit off-putting

breakfast options were great and dinner both in the restaurant and room service were lovely

spa facilities gym restaurant and bar

thing was my room was above the bar so a little noisy and i think near the laundry i kept hearing a noise like

beautifully presented hotel, stylish and cosy- a perfect snug bar and fire with dedicated pet friendly area

food and staff are excellent the option to visit the sister hotel's spa facilities is a

which accepted our large german shepherd , extremely comfortable bed and lovely large room , the breakfast menu

music noise either from bar area or kitchens, into early hours of morning so sleep was at a minimum, mainly

as stairs and staff cupboard was near our room and the noise from the trolley going past with laundry beneath

only one pillow on the sofa bed for two kids. would have loved a pool.

location for the town and surrounding area - especially if you like golf or if you'd rather spend your time on

the other window faces the parking grounds

the little mews house was very cute and cosy and our kids really liked having their own space in the living

parking within the marina enclosure was free, but the car park was busy with boaters all day and

ample parking

there was ample free parking on site and having scotts bar there too was a treat - the food was great

scott's bar next door is highly recommended as well

the small kitchen was modern and well equipped

information in room informing you of room service and breakfast times

food was a good price and decent, the bar dining area was lovely to sit at and the staff were attentive and

wifi network patchy

room ready for us arriving but the hotel upgraded our room and gave us complimentary drink at the bar while we

wifi in annex rooms (we had two)

paper thin walls , no facility to change money, no lift no laundry facilities

the wonderful friendly receptionist immediately offered me a towel to dry myself off and a laundry bag for my

it was beautiful, the staff were amazing and very friendly. very easy parking as well.

guinness was awful. wifi didn't work.

very nice rooms excellent breakfast choice friendly staff good parking

the cafe is 10 out of 10 the facilities for us and the kids 10 out of 10 great value

didn't find any information about guest wifi in the rooms and i think that most guests would like to check emails

no elevator or porterage and all rooms upstairs. no room service if you arrival delayed.

wifi is weak and/or inconsistent.

the bar reception warm friendly the manager james made us feel any future visits could be made for up

breakfast was well serviced , dinner was excellent service was great , service of staff was

laundry service timing is vague and uncertain. makes planning for laundry tricky

staying here took the stress off getting myself and my two kids to our friend's wedding nearby

clean and comfortable, food was good , we had breakfast and meals in lounge which were well presented and

staying here took the stress off getting myself and my two kids to our friend's wedding nearby

we had room service dinner and it was great

the only aspect we didn't like was the laundry piles near the lift.

laundry in corridors from cleaning rooms

were given a room near the laundry which we thought would have been a bit of a nuisance although it turned out

staff took care of some laundry for us which was helpful

only issue was the bar is quite expensive but other wise very good

laundry service. shower. cleaning

it is so dirty, has a damp smell, the storage room for the laundry was open, and the door for the leisure centre

thought 5 for room service a bit much

the breakfast was good and i made use of the pool & steam room which was good

only thing i would like to bring up is lack of gym/fitness facilities but not major concern

she even washed, dried, and folded our laundry for less than it would have cost use to do it ourselves

allowed early check in and slightly later check out - so useful considering the weather

also informed of wifi code didn't have to search for it

wifi wasnt available on sunday morning but can't be helped sometimes

an extra 10 a night i would have liked atleast a pet bowl maybe even a bed provided from the

spa bath. air con. food was very good. staff were excellent and very helpful.

was excellent and the room was spacious with a nice power shower and a really comfy bed and goid parking

hotel, fantastic customer service and was given early check in which was greatly appreciated, the suite is lovely

safe parking

food was beautiful. staff were very helpful and friendly. free parking.

short changed even though we had booked several months in advance for a 3 night stay, 26 bags of laundry in

we had a lot of laundry piled up outside our room for a lot of our stay.

spacious room for a family which we accessed outside the hotel near the laundry area

on arrival past the checkin time we were surrounded with laundry bags and trolleys and this was the case every

also no privacy in back room as it s near the laundry for the staff to enter and i got a fright when getting

we went out to do our laundry and the dryer failed to work

decor in the the bar area excellent and you have to go into the garden area

made us very welcome dinner was delicious and served hot breakfast choices really good our room was lovely nice

jordan in the bar was very professional and interesting with regards to the local area

dogs not allowed in bar or dining room

our breakfast was lovely and staff were all fresh and bubbly

we chose this lodging for its proximity to our day of golf in the area

we had a some great drinks in the bar and a wonderful meal in the restaurant

the free wifi generally had a good connection although occasionally it needed reconnecting to refresh it

friendly staff, comfortable beds, amazing food, free parking

great parking, pool/gym facilities are top notch

amazing, staff great and food good, amazing pool and soft play for kids while you relax

staff friendly, easy parking, room was nice and clean

the wifi is a bit hit and miss and there was next to no phone signal

good location for our purpose. friendly staff. easy check-in/out. ample parking.

good gym, comfortable rooms

there were kids running round the bar at 9'30 at night

food was also terrific, and the bedroom was very nice indeed - great bathroom (amazing shower), wifi was good

friendly and helpful staff. good size room. early check in facility. clean and tidy.

room service was great and the staff couldn t have been nicer and kore helpful

comfy spacious room, good shower, good wifi signal, evening meal was good too.

free parking

kids running up the hallways late at night people arguing downstairs outside at 2am in the morning

breakfast was delicious. great service and friendly staff. will return

bar / sitting area is so comforting

breakfast surperb

car parking is free, which is great to see for guests and very refreshing from the norm

breakfast and room service was great

rooms are comfortable and clean. wifi is good room service food was good.

room service was on the expensive side.

to complain about although it was noisy on the first night with the laundry delivery but that s not hotel

room (303) was positioned right next to the laundry room which had machines on all night long which meant a poor

didnt work in room no hair dryer had a room where i could hear staff making noise taking laundry and rubbish

staff had to locate a bottle of brandy in another area finally on arrival a large bag of obviosly laundry was

not great for phone signal in a lot of areas but the wifi was great

very cosy and well presented bar area, dog friendly with dog treats

music from bar was loud in the bedroom until it stopped at midnight

the bar and hospitality. and they were great with our dog .and things to do .

the bar ladies were beautiful and amazing

tea making facilities in the room, bar downstairs

we stayed 10 days pity no laundry facilities.

room 015 was right next to the laundry and staff seemed to be throwing the door as hard as possible more so

though the restaurant was full service there was no room service offered

wifi speed. quiet rooms.

wifi was not great didnt work in my room

we liked the laundry service

kids had an uncomfortable sleep on a hard as rock sofa bed

interconnected family room perfect for travelling with kids.

adjacent to glasgow airport, and the 24/hr check in and late check out (12pm) made this a very comfortable and

loved the cooked breakfast ud83dude0b and the room was great

staff member told me that they had a problem with laundry etc which had held the room cleaning of the room uo

room itself- ground floor opposite the laundry room

no laundry facilities

excellent wifi

easy drop off by car, very clean rooms, great location for an early check in.

the staff were amazing. high standard of breakfast and rooms.

the cooked breakfast was delicious and there were other options too

the hotel was lovely and breakfast was amazing.

is wifi there, but i couldn't connect to it, my husband could but a weak signal

overall a very great overnight stay with the kids, thanks

also the laundry service is not up to standard, i gave in my laundry well before 9am as directed by the

good choice on menu. easy to get to and ample parking. great character.

dog friendly- would highly recommend for anyone travelling with a pet

bar lounge was also very cosy and comfortable with great service once again

comfy bed nice sized room with lounge area good wifi and room service

great location, wifi was brilliant

plenty parking and easy access to the motorway

wifi a bit slow

everything was great staff friendly and good with kids.

pool was lovely for kids to and the staff are so helpful and very kind

bar and restaurant very good we had a lovely meal and great breakfast

property in lovely grounds with plenty of parking

the wifi was pretty slow and would cut out occasionally.

i could not get a wifi signal in my room (number 14). i could in the bar area.

plenty of parking .. beautifully decorated. . very comfy bed and very clean ..

dirty laundry from another guest still in our room when we checked in

they even did my laundry for a small additional charge

i arrived to book in and went to my room, the corridor was filled with dirty towels, laundry, cups, glasses,

the breakfast and evening meals were freshly cooked and hot, the service was friendly.

friendly staffs. worth getting the breakfast deal.

laundry facilities would have been useful though i appreciate that might not go with the style of

number and our name as well as our preferences for meals, they were in the process of building a spa so there

lack of activities no spa services yet, no gym

much else to do on property, no pool, no on-site spa, although they could call and schedule next day for us

they left you a bowl of fruit chocolates and a nice selection in the mini bar and coffee and tea selections

beds sagged a bit in the middle. no blow dryer or laundry services.

better to have laundry

cleaners carried dirty laundry through the eating area

and great value for money, parking was plentiful and staff were friendly, also has a 24hr snack bar with drinks

location was perfect everything u need for a great day with the kids.

on second day when i left my laundry outside door to be exchanged, we returned to our room to find that new

we didn't get the wifi password

spa pool great will definitely go back

late check out is a real bonus too

we loved the late check out and the lovely little touches -i

staff members at the reception could be a bit accurate to details as i left some items for the laundry with

early check in and free guest laundry albeit dryer needs an upgrade

shower ran hot then cold. room next to laundry so smell in hall was not great.

placed next to laundry room so wakened with water noises and banging and clunking trolleys from 5:30 am

great to find laundry facilities

laundry was never picked up although it was lying in the room in the right

it was far away from a lot of laundry service places.

someone was in and out of cleaning/laundry cupboard late and through the night

he also told us about the pizza delivery to our room from the hotel kitchen and my son took full advantage of

in roof top bar not very pleasant

location, fun atmosphere and late check out

were excellent, also comfortable room and the gym facilities were good

late check out is always a good thing after a late night

superb atmosphere. clean and organised common area. early check in.

staff were not so friendly and we didn't know there was a gym we could use.

we re also very grateful for the laundry facilities it was convenient, affordable, and extremely helpful

the ac never worked, breakfast was cold, laundry was 12 per bag

all over it none of the shower gels etc had anything in them we were next to either boiler or laundry dry room

the room service was sooooo yummy

the kids loved the pool

the trip was ruined by a 100 laundry bill for one bag of laundry

laundry service not available at hotel

one occupant, i was given a room prepared for two occupants, and hence when i left, the amount of laundry would

easy check in, great location and lovely staff. late check out was a bonus.

enjoyed our breakfast, the swimming pool and the staff were extra friendly especially to the kids

loved that it had laundry and dry cleaning services since i stayed for 12 nights

2 days for a laundry service

lack of guest laundry as there were no laundromats nearby.

staff was very helpful with info on laundry service.

room got upgraded on arrival with a late check out