as stairs and staff cupboard was near our room and the noise from the trolley going past with laundry beneath

free parking outside your door

the little mews house was very cute and cosy and our kids really liked having their own space in the living

the other window faces the parking grounds

break, lovely location, friendly service and delicious scottish breakfast

they allow pets to stay, and provide an excellent dog wash for after those beach days

there was ample free parking on site and having scotts bar there too was a treat - the food was great

great parking

couldn't door more for me, the room was spotless and internet, tv's and kitchen facilities were all top notch

parking within the marina enclosure was free, but the car park was busy with boaters all day and

thing was my room was above the bar so a little noisy and i think near the laundry i kept hearing a noise like

hotel was spotless clean the room was big and the bar and restaurant were very nice as a cosy feel would defo

very quiet and comfortable. on site ev charger was a bonus (though a bit expensive)

beautifully presented hotel, stylish and cosy- a perfect snug bar and fire with dedicated pet friendly area

location esp ferry to arran and all surrounding golf courses

it is next to the laundry room & lift

room was directly opposite the laundry room which was busy

laundry directly across from the room was a bit off-putting

when we arrived the spa and sauna were not available

wifi didn't stretch to the room which only mattered as i was trying to do some work - but i was

the wonderful friendly receptionist immediately offered me a towel to dry myself off and a laundry bag for my

paper thin walls , no facility to change money, no lift no laundry facilities

slightly bigger car parking facilities

location was good as you had shops, local bar and bus stops close by

room, had room service which was well served and good quality

laundry cart (full of used sheets) was left outside our room for the duration of our stay

laundry room doors were left lying open which was a bit unsightly

we were in a room this time across from the laundry which i have to say is very very noisy so early in the

noise in my room was loud at all hours must have been a laundry room next door or underneath

laundry scattered around corridors

the only aspect we didn't like was the laundry piles near the lift.

laundry in corridors from cleaning rooms

staff took care of some laundry for us which was helpful

were given a room near the laundry which we thought would have been a bit of a nuisance although it turned out

were on the top floor no lift had to carry cases etc up a few sets of stairs not easy with 2 kids

laundry service timing is vague and uncertain. makes planning for laundry tricky

breakfast was ok, , fried eggs were full of grease and tasted bad, and the porridge was made with

room was too small for 2 men sharing on a golf trip

going to the room, the heavy use of bleach was obvious from the overwhelming swimming pool chlorine smell

lots of car parking space. good sized rooms with comfortable beds. breakfast is exceptional.

she even washed, dried, and folded our laundry for less than it would have cost use to do it ourselves

free parking for on street parking

wifi not working on first night - but i was informed when i checked in and it the providers fault,

an extra 10 a night i would have liked atleast a pet bowl maybe even a bed provided from the

great parking outside, linda was very welcoming and friendly

it is so dirty, has a damp smell, the storage room for the laundry was open, and the door for the leisure centre

laundry service. shower. cleaning

were told at reception we could use the pool till 8 pm to be told once there that kids were not aloud in after

were told at reception we could use the pool till 8 pm to be told once there that kids were not aloud in after

gym and spa facilities are all there but very dated and in need of replacement

short changed even though we had booked several months in advance for a 3 night stay, 26 bags of laundry in

also no privacy in back room as it s near the laundry for the staff to enter and i got a fright when getting

we could also hear what sounded like laundry equipment below/nearby the room during the night time period

we had a lot of laundry piled up outside our room for a lot of our stay.

spacious room for a family which we accessed outside the hotel near the laundry area

wifi wasn t great reception in the room and the extension didn t have connection at all.

wifi was poor

was excellent and the room was spacious with a nice power shower and a really comfy bed and goid parking

issue with the wifi only covering the entrance and not the rooms

we also asked for an early check in at 2pm which they gave us

we went out to do our laundry and the dryer failed to work

really helpful and friendly staff. short walk to town. great breakfast.

wifi was a bit weak

was great as we could bring our furry kids too ud83dude0a

breakfast was superb.

charming hotel stunning rooms amazing scents and wonderful service oh and the bar food and breakfast was

location was perfect, plenty of parking and near the beach

plenty of parking and a nice walk to the beach

parking was easy. breakfast was good. water was quite hot.

car parking was an issue over the busy periods

nice just to spend our wedding night without our kids but not to far away from them

very friendly and welcoming; the room was very spacious, clean and tidy easy to connect to the wifi also great

disappointed that there was no gym/fitness centre

facilities, room, evening meal with drinks and full breakfast. next to rugby park.

nice just to spend our wedding night without our kids but not to far away from them

nothing. i wish the spa was up and running

light not working on mirror in bathroom looks like there is a leak in bathroom had to go ask for wifi codes no

bar closing at 9

wifi in the lodge we stayed in, someones false eyelashes still in shower from previous guests,

had booked one of the chalets outside initially but unfortunately there wasn't wifi available out there at the

there was no room service option/menu

the bar staff & the servers are good craic, very helpful, knowledgeable & genuinely care for their

hot food for room service cut off point could be a bit later than 9

visit, clean room, excellent wi-fi, well located, ample parking, good breakfast, good choice of menu in

chelsea on the bar and the breakfast waitress were both really pleasant

the noise from the laundry was consistent and very annoying, the towel rail wall brackets were loose and one

hotel but noise level from laundry room (2 doors up) spoiled stay

noisy laundry room right next to our room

it would stop by 9pm as it was the kitchen fans outside, i strongly suspect it was actually the laundry which

air conditioning, washing machine/laundry rooms

signature suite was excellent and the double bath with tv was amazing gym & spa was

and helpful, one lady in particular was super friendly and cheerful and interacted with my kids about pokemon

staff, food, facilities were all fantastic, kids loved it, the room was spotless and the view from it was

up and down the beach the gardens were lovely and well kept the lifts were very prompt you get wifi access and

staff very friendly and room immaculate, lovely pool

the cafe is 10 out of 10 the facilities for us and the kids 10 out of 10 great value

good breakfast, isolated village location. friendly staff especially lisa

property was lovely, lots of parking space, nice clean room, great location , not too far off the motorway, and

within minutes of our arrival we were all chatting in the bar with some friendly locals

were very welcoming and friendly real value for money lovely and quiet - very very peaceful good parking will

staff very nice, plenty of free parking bar area nice and welcoming

easy to find and off road parking the the bar very cosy and comfortable

lovely clean room. ideal location with parking. great breakfast with plenty of choice.

would have preferred room service.

a big bonus is that it is pet friendly

hotel, clean and well looked after, breakfast was really nice as well, staff there and in the bar were really

comfortable bed, high speed wifi, taste good breakfast

there is a lot of parking

the breakfast was nice with a good selection

a mini-fridge in the room would be great to keep a cool drink, especially when traveling with kids

good too depending on what your looking for rooms lovely but a bit costly for hotel without a spa or pool or

planning to retune with the kids too

good location and lots of parking

are amazing, pool steak and sauna :) the bathroom was stunning the bath was huge so relaxing

spa facilities are amazing and they have a child free time zone which makes it perfect to relax

early check in and was called back by the very kind receptionist to say that our room was ready and

spa facilities where so good and my 2 daughters loved the pool

bar has good selection and no problem getting table at restaurant

swimming pool was great for kids

stains on the bedroom carpet ! no answer when called reception or room service !

free food for kids… good facilities and value for the money

we liked the laundry service

i'd paid for breakfast this morning and very impressed with the quality of food and selection on offer

2 minutes from airport, friendly staff, comfortable bed, delucious food and fast room service!

loved that we could book adjoining rooms so that parents could sleep in separate rooms for the kids

charged 30 for an early check in considering the room is already clean and empty for us to use

no laundry facilities

room itself- ground floor opposite the laundry room

staff member told me that they had a problem with laundry etc which had held the room cleaning of the room uo

nice restaurant bar area to relax in

well cooked breakfast. very near airport. plenty of tv channels. good wifi.

to complain about although it was noisy on the first night with the laundry delivery but that s not hotel

didnt work in room no hair dryer had a room where i could hear staff making noise taking laundry and rubbish

staff had to locate a bottle of brandy in another area finally on arrival a large bag of obviosly laundry was

room (303) was positioned right next to the laundry room which had machines on all night long which meant a poor

the swimming and spa facilities

also the laundry service is not up to standard, i gave in my laundry well before 9am as directed by the

we ordered room service and the food was delicious

wifi was a little weak in the tower but who's complaining - i got to stay in a castle!

lots of parking out the back, and both breakfast and dinner were really good

very easily accessible by car very well presented property drive up to hotel experience plenty of parking spaces

to order room service which clearly states in the welcome book 24hrs

i arrived late and left early boxing day so can't comment on breakfast or evening meal but my twin room was

room service but accept covid restrictions prevented normal service

overall a very great overnight stay with the kids, thanks

free wifi that actually worked was a definitely a bonus

dirty laundry from another guest still in our room when we checked in

they even did my laundry for a small additional charge

i arrived to book in and went to my room, the corridor was filled with dirty towels, laundry, cups, glasses,

staff very helpful used room service good food especially the haddock reasonable prices.

free wifi and free view tv on wall

better to have laundry

beds sagged a bit in the middle. no blow dryer or laundry services.

cleaners carried dirty laundry through the eating area

was super especially seen as i was travelling with kids

and great value for money, parking was plentiful and staff were friendly, also has a 24hr snack bar with drinks

on second day when i left my laundry outside door to be exchanged, we returned to our room to find that new

spa pool great will definitely go back

we loved the late check out and the lovely little touches -i

everything i like about the hotel best i stayed in breakfast was so nice staff was friendly

room service was fast sauna steam room jacuzzi and pool was a great extra

early check in and free guest laundry albeit dryer needs an upgrade

staff members at the reception could be a bit accurate to details as i left some items for the laundry with

shower ran hot then cold. room next to laundry so smell in hall was not great.

great to find laundry facilities

placed next to laundry room so wakened with water noises and banging and clunking trolleys from 5:30 am

laundry was never picked up although it was lying in the room in the right

it was far away from a lot of laundry service places.

someone was in and out of cleaning/laundry cupboard late and through the night

rooms, clean and has air conditioning, very pet friendly, amazing staff, roof top bar and great food in restaurant

location and early check in very grateful for the early check in

stay at moxy s as they re pet friendly so great for taking the dog while i travel for work

the staff were really friendly and the location was fabulous ud83dudc4c i really liked the late check out at

gym is good, small but well equipped

was stuff for the kids to do they loved it and loved sitting having a wee drink while they played with stuff

superb atmosphere. clean and organised common area. early check in.

laundry facilities would have been useful though i appreciate that might not go with the style of

we have 2 kids age 8 and 10 and they had a ball as well as our 6 month old lab, who was absolutey spoiled by

of new spa makes the location a bit of a building site

having to wait 15mins for the receptionist who was having to sort out breakfast room service for another client

bed was extremely comfortable and breakfast was fantastic

we re also very grateful for the laundry facilities it was convenient, affordable, and extremely helpful

all over it none of the shower gels etc had anything in them we were next to either boiler or laundry dry room

the ac never worked, breakfast was cold, laundry was 12 per bag

wifi not great but everything else great

we got an early check in as soon as we arrived

i asked about laundry

the laundry machine noise at night in the 3rd floor

our room was above kitchen and laundry

the night, with constant loud banging from some sort of system next door (perhaps a boiler/laundry

window had brown packaging on it, the t v didn't work and the continually humming noise from the laundry room

the laundry service was excellent, timely and efficient

good location, very helpful laundry staff -went out of their way to advise.

bedroom was in the dungeons, walked past the laundry room,

it really wasn't nice staying there specially that it was next to laundry room and hotel bins right outside

was pretty good, quite close to the centre, lots of cafes, several groceries' stores and a laundry place nearby

quite badly as if it had been used before and just tumble dried, i would suggest changing your laundry firm

i asked for laundry services and he didn't know the price or how the service works

wifi could have been a quicker. found it very slow

a little disappointed in the food bar below the hotel

very nice breakfast was fantastic, staff very helpful would definately use again if the wifi

laundry service not available at hotel

one occupant, i was given a room prepared for two occupants, and hence when i left, the amount of laundry would

the trip was ruined by a 100 laundry bill for one bag of laundry

staff at the reception desk was very helpful and friendly. they were very nice to my kids

kids complained about no free wifi in the room -premier inn did it.

loved that it had laundry and dry cleaning services since i stayed for 12 nights

lack of guest laundry as there were no laundromats nearby.

2 days for a laundry service

staff was very helpful with info on laundry service.

a bit noisy from the room upstairs. kids running about a lot.