a few too many stairs to carry the luggage. parking around dinner was very cramped.

the food was lovely and the bar had a friendly atmosphere

staff was freindly snd helpful breakfast lovely had a dinner in resturant to which was

our breakfast was lovely and staff were all fresh and bubbly

charming hotel stunning rooms amazing scents and wonderful service oh and the bar food and breakfast was

issue with the wifi only covering the entrance and not the rooms

into room it was unbelievable best night we have had bed comfy bath absolutely amazing as was a spa bath air

the glass topping on the coffee table slid off very easy, would say it would be hazardous with kids around

any issues that arise are reported via a phone call ( hopefully ) issues with air conditioning spa bath not

for suite, which was really just a double room with a spa bath - fine but the bathroom was tiled ceiling to

we went out to do our laundry and the dryer failed to work

very good hotel for pet owners

dogs not allowed in bar or dining room

very grand and almost like staying in a castle. onsite parking was a welcomed bonus.

nice garden & play area for kids in the back of hotel

laundry service timing is vague and uncertain. makes planning for laundry tricky

all the staff was just fanstatic especially a miss natasha fantani and the bar tender that was on that night

there is loads of parking and the gardens are immaculately kept

room was too small for 2 men sharing on a golf trip

enjoyable breakfast. everything you would need

laundry service. shower. cleaning

it is so dirty, has a damp smell, the storage room for the laundry was open, and the door for the leisure centre

they are an eco-friendly hotel with lots to offer such as a gym, spa facilities, dining area and bar open 24/

i asked for early check in which was given

was bad- my enquiry about early check in was only replied to 2 days later amd after i had checked out

short changed even though we had booked several months in advance for a 3 night stay, 26 bags of laundry in

on arrival past the checkin time we were surrounded with laundry bags and trolleys and this was the case every

we had a lot of laundry piled up outside our room for a lot of our stay.

we could also hear what sounded like laundry equipment below/nearby the room during the night time period

also no privacy in back room as it s near the laundry for the staff to enter and i got a fright when getting

she even washed, dried, and folded our laundry for less than it would have cost use to do it ourselves

family room with tv and wifi too

allowed early check in and slightly later check out - so useful considering the weather

an extra 10 a night i would have liked atleast a pet bowl maybe even a bed provided from the

clean & quiet hotel a lot of stairs to top floor good wifi in rooms tea & coffee much appreciated after stairs

were given a room near the laundry which we thought would have been a bit of a nuisance although it turned out

laundry in corridors from cleaning rooms

the only aspect we didn't like was the laundry piles near the lift.

staff took care of some laundry for us which was helpful

if u have kids, close to the park

paper thin walls , no facility to change money, no lift no laundry facilities

the wonderful friendly receptionist immediately offered me a towel to dry myself off and a laundry bag for my

the hotel kitchen closed at 9pm and no room service.

slightly bigger car parking facilities

parking was difficult on arrival as the restaurant was very busy therefore no spaces for staying

staff really friendly and helpful, very apologetic regarding shower issues, lovely dining and bar area

breakfast not before 8.15 am so not convenient for early golfer or business people

room ready for us arriving but the hotel upgraded our room and gave us complimentary drink at the bar while we

had booked one of the chalets outside initially but unfortunately there wasn't wifi available out there at the

etc made us feel uneasy and uncomfortable staying there but had no choice with two kids and at the end of a 7

as stairs and staff cupboard was near our room and the noise from the trolley going past with laundry beneath

special mention to christine at reception who went above and beyond, with early check in and taxis etc

and is a unique place to enjoy the west coast but also on the doorstep of some great scottish golf courses

room service breakfast was a disappointment

only one pillow on the sofa bed for two kids. would have loved a pool.

thing was my room was above the bar so a little noisy and i think near the laundry i kept hearing a noise like

early check in . staff very friendly. great food and service.

room was above the kitchen (102) and it was quite noisy from the extraction fans of the kitchen

convenient location, free parking

couch or two, as the dining tables and chairs were quite formal and not as 'relaxed' as the main bar

wifi wasn t great which impacted the tv. picture kept buffering.

professional and very welcoming staff, both at the salt lodge and scotts bar & restaurant

as travelling on to another resort not far , this place has everything you need for your stay kitchen wise and

the kitchenette was very well stocked and adequate but would have been handy to have an oven but again

apartment was spacious and the kitchen was very useful

laundry directly across from the room was a bit off-putting

room was directly opposite the laundry room which was busy

it is next to the laundry room & lift

room service people quieter.

is the most pet friendly hotel i ve ever been to, lovely touches like a dog map, towels, and a bowl of dog

disappointed that there was no gym/fitness centre

clean and tidy room breakfast great menu with several choices and dinner was superb choices for dinner were

the restaurant closed at 8pm on a sunday as was later than planned, brochure in the room said room service till

comfortable rooms, good parking, nice bar area

convenience of location to the golf courses i played.

laundry room doors were left lying open which was a bit unsightly

laundry scattered around corridors

laundry cart (full of used sheets) was left outside our room for the duration of our stay

noise in my room was loud at all hours must have been a laundry room next door or underneath

we were in a room this time across from the laundry which i have to say is very very noisy so early in the

there was no room service option/menu

the bar staff & the servers are good craic, very helpful, knowledgeable & genuinely care for their

hot food for room service cut off point could be a bit later than 9

visit, clean room, excellent wi-fi, well located, ample parking, good breakfast, good choice of menu in

chelsea on the bar and the breakfast waitress were both really pleasant

the noise from the laundry was consistent and very annoying, the towel rail wall brackets were loose and one

hotel but noise level from laundry room (2 doors up) spoiled stay

noisy laundry room right next to our room

it would stop by 9pm as it was the kitchen fans outside, i strongly suspect it was actually the laundry which

air conditioning, washing machine/laundry rooms

signature suite was excellent and the double bath with tv was amazing gym & spa was

and helpful, one lady in particular was super friendly and cheerful and interacted with my kids about pokemon

staff, food, facilities were all fantastic, kids loved it, the room was spotless and the view from it was

up and down the beach the gardens were lovely and well kept the lifts were very prompt you get wifi access and

staff very friendly and room immaculate, lovely pool