the bar ladies were beautiful and amazing

bar comfortable & friendly

music from bar was loud in the bedroom until it stopped at midnight

locals in bar very friendly and helpful

the bar was well stocked

great breakfast options. great outdoor areas esp in the sun.

one of the best and the outdoor hydro pool was amazing they also have great facility's for kids if you are

shower no slip proof tiles or any sort of bath mat to put down, no food served after 8 even on room service

great my wee boy loved him and the restaurant staff were all lovely too, soft play and pool fab wee family

breakfast was great both mornings, sauna, steam room and pool were fantastic

we liked the laundry service

2 bedrooms. one for adults and the other for kids. plus there was 2 toilets

kids had an uncomfortable sleep on a hard as rock sofa bed

location, perfect for very early check in at airport

family room with two rooms in one, perfect as our kids are a bit older and the space was excellent

we stayed 10 days pity no laundry facilities.

room 015 was right next to the laundry and staff seemed to be throwing the door as hard as possible more so

restaurant and bar are also

great bed . nice bar . friendly staff

second visit it was room service, which was brilliant

room itself- ground floor opposite the laundry room

staff member told me that they had a problem with laundry etc which had held the room cleaning of the room uo

no laundry facilities

the young lady in the bar was very professional even when an obnoxious guest was wrongly complaining to her

location to the airport, took me 5 minutes to walk over with 5 kids and 2 suitcases

a vehicle as it is out a bit from glasgow; if you want to stay put and breathe in scotland, play golf (i don't

was a bit noisy, and i wish the gym was 24/7 or open earlier inbthe morning and close later at night

plus got a late check out again be back

staff were helpful and location was good for exploring. on site parking

lastly there's plenty of free parking

breakfast, the pool all the facilities and the staff are always extremely friendly

comfortable, warm and welcoming bar area with a great selection of drinks on offer

swimming pool, good, parking good and room service was very

was great: very spacious and clean rooms, gym available, however a bit small, and helpful staff

the free parking was a great bonus

had a nice pool and gym available and the communal areas were neat and

of families with young kids particularly in the pool so not super quiet but very, very small complaint overall

close to my kids

good swimming pool

the spa facilities are starting to look a bit tired and in need of renovation

didn't like dinner, the tv was terrestrial, so i never enjoyed it, there was no laundry, no fridge in the room

they put us next door to a laundry room and could hear banging all night from that

we also ordered room service up to our room which came quickly and was delicious

had to buy an extra room for kids

wifi service very poor

wifi is weak and/or inconsistent.

children was great from start to finish the staff are very welcoming and helpful and the scottish breakfast is

were very welcoming and friendly real value for money lovely and quiet - very very peaceful good parking will

the breakfast was the best i had throughout my

excellent parking. nice traditional hotel, friendly staff and lovely full breakfast

the cafe is 10 out of 10 the facilities for us and the kids 10 out of 10 great value

parking, excellent breakfast and really enjoyable evening meal

breakfast staff not very attentive. had to ask for tea twice, but not a huge deal.

a mini-fridge in the room would be great to keep a cool drink, especially when traveling with kids

there was a bar of soap,but it wasn't antibacterial

room was very nice, we was actually upgraded free of charge to the deluxe double which feature a spa bath

wifi was rubbish and couldn't connect to house wifi

ample parking and good wifi signal

ample parking and good wifi signal

everything was entirely as expected! great value and easy to find. plenty of parking.

room was clean and daily room service

john provided an excellent laundry service for modest cost

window with tattered curtains hanging out on east gable, and alarm continually sounding in laundry area

do the laundry, but never mentioned they charge 6 for it

would have liked to find some sort of laundry room / facility

rooms were clean smell of laundry powder from bedding smelt nice

dinner was very good with good choices. no laundry facilities

i found out on this trip that i could do laundry which was a big bonus

position of room looked out over laundry collection. window catch broken/loose.

and since you offer laundry service a washing machine that doesn t take several hours to do one load

guest laundry on site

the corridor outside our room there was a dirty trolly and a dirty table things on the carpet laundry bundles

no idea why the floor is invaded by housekeeping (who were lovely btw), laundry service and maintenance at 9am

have been nice if public computers for the internet and laundry facilities had been available

- was away from main guest area & near laundry room / staff area - hence suspicion as to who was making

room could have done with redecoration and wifi was patchy.

from reception, housekeeping, laundry, room service, the restaurants, afternoon tea, and the activity teams,

the laundry was returned damp and all my shirts had to re ironed before use.

my husband was playing 18 holes at the carrick course and i used the swimming pool and walked the dog in the

plenty of parking and not too

breakfast was delicious

room service was excellent

it is also pet friendly

we also ordered room service from the restaurant (always a nice treat at hotels that offer it) and this hit

amazing room service dinner

restaurant, etc) due to how busy we were with wedding, but everything we did experience (suite, room service,

also the laundry service is not up to standard, i gave in my laundry well before 9am as directed by the

unable to order food apart from room service cold sandwiches.

location. wifi. space. parking. restaurant.

this was the first time we had ever ordered room service and having a cold pint alongside hot fish and chips

comfy bed nice sized room with lounge area good wifi and room service

was phenomenal tea coffee with early birds tweeting ud83dude00 peaceful home safe in hygiene laundry facilities

comfy bed, clean rooms and breakfast was fine

really comfy beds and they accommodated an early check in for us.

wifi was weak but to be fair the hotel was having work done on the system, and no restaurant to get

breakfast was good

free wifi, clean and comfy, friendly staff

plenty of plug outlets, and good quality wifi

stay was magnificent the only downfall was the cafe and bar ect were not open

spot on for the requirement of delivering my kids to uni

unfortunately the kitchen was also directly above my bedroom so come 8am you could hear people moving around

on second day when i left my laundry outside door to be exchanged, we returned to our room to find that new

clean and professional service. i was able to get early check in

breakfast was busy, attended to quickly and seated in

facilities, great wee swimming pool for kids, awesome breakfast, comfy beds, good hospitality lounge, great

nikos on reception was so lovely and christopher at the bar was great

also next to a noisy laundry room

t to be expected i would think) i also really didn't like the smell of the toiletries and the laundry detergent

hotel with additional parking the restaurant was brilliant with great food and staff and the gin bar (not just

wifi is also good

the maid banging the door every half hour before check-out shouting room service

staff greating you as you arrived to the hotel and not to mention the swimming pool for the kids

lovely room, friendly staff and good swimming and spa facilities

the use of facilities for kids not much time if ure only there one night

the parking facilities are to the rear of the hotel which was a relief for us with the motorbikes, and

swimming pool and gym , small running track in the grounds . evening meal was gorgeous .

our room was above kitchen and laundry

the laundry machine noise at night in the 3rd floor

window had brown packaging on it, the t v didn't work and the continually humming noise from the laundry room

i asked about laundry

the night, with constant loud banging from some sort of system next door (perhaps a boiler/laundry

i asked for laundry services and he didn't know the price or how the service works

quite badly as if it had been used before and just tumble dried, i would suggest changing your laundry firm

amazing very clean and very comfortable was bigger than i expected even had an extra room free wifi no password

we were very dissappointed that wifi didnt work and we had no signal at all during our stay

minor point but wifi - did work but was intermittent.

bedroom was in the dungeons, walked past the laundry room,

was pretty good, quite close to the centre, lots of cafes, several groceries' stores and a laundry place nearby

beside the laundry, no hot water, and no usb plugs in room

the laundry room music and construction below was very loud and annoying

it really wasn't nice staying there specially that it was next to laundry room and hotel bins right outside

gave us a late check out to 12 at no extra charge

clean comfy bed nice room excellent breakfast and staff very helpful great location

peaful lication with nice restaurants and tge botanic park for kids

staff were friendly and helpful, room was clean with decent shower and comfortable bed and wifi worked well

we didn't have the breakfast that is offered for a little more money, because we were leaving for the airport

someone was in and out of cleaning/laundry cupboard late and through the night

it was far away from a lot of laundry service places.

laundry was never picked up although it was lying in the room in the right

were great and did their best to allow us an early check in, however didn’t know the price of breakfast when

gym and ideally a small pool

shower ran hot then cold. room next to laundry so smell in hall was not great.

laundry facility was a plus, and moderately priced

early check in and free guest laundry albeit dryer needs an upgrade

staff members at the reception could be a bit accurate to details as i left some items for the laundry with

placed next to laundry room so wakened with water noises and banging and clunking trolleys from 5:30 am

the wifi was open network rather than password, which was not safe enough to use with my work laptop so

of genius) there were also lots of things to do inside the hotel, like a photo booth, pool table, gym etc

proximity to secc pet friendly friendly staff

more staff during the day, sometimes was at reception/bar area waiting for a member of staff not their fault as

gym very

cleaners carried dirty laundry through the eating area

better to have laundry

beds sagged a bit in the middle. no blow dryer or laundry services.

great eating, casino, bowling,

quality extremely poor, pet friendly so was kept awake by barking dogs

the lack of a laundry service meant we had to look elsewhere to freshen up our clothing.

parking is free and extremely easy to find, either beside the hotel or roadside

perhaps lack of off road parking

even room service available for anything you want

had to ask for wifi at the bar as the information didn't come with the room

laundry like hand and bath towels were available on demand

laundry wagons left beside the lifts (level 1)

nice clean room faclites good free wifi comfy bed

we did get an early check in at 3pm

unusably slow free wifi (you can pay to upgrade), thin walls.

for 318 per night one would have expected free wifi as well as a laundry service on a sunday

a guest self serve laundry would also make this great hotel even better

the same day (24 hours) laundry service should be made available.

the guy working at the swimming pool area on monday spoke rudely to my husband.

the bar had good option of drink available

the trip was ruined by a 100 laundry bill for one bag of laundry

one occupant, i was given a room prepared for two occupants, and hence when i left, the amount of laundry would

laundry service not available at hotel

for small kids it hard to get to the pool

hotel was within walking distance of my work with parking facilities and a good standard gym, pool and

i guess the maintenance time like laundry and vacuume, it was on the lobby, in rush hours

no laundry facilities but this is a very minor point.

great location where everything interesting is close, an outdoor laundry, parking and charing cross railway

no cooking, towels, must be bought, no laundry.

they don't have a laundry facility and the closest one is close enough, but it's located outside (washing/drying

the ac never worked, breakfast was cold, laundry was 12 per bag

all over it none of the shower gels etc had anything in them we were next to either boiler or laundry dry room

we re also very grateful for the laundry facilities it was convenient, affordable, and extremely helpful

we also loved the pool even though kids under 16 weren’t allowed in the saunas or the jacuzzi

room service was good, and the size of the family room was great

had laundry room door open at 7

we were beside a storage room and at 6:30 am someone was banging the laundry carts against the wall of our room

laundry options are expensive

bathroom ventilation air was broken, there was no refrigerator in the room and no laundry

the 24 hour restaurant and bar was also great if we got hungry

location, within walking distance to charing cross station, several restaurants, 24hr public laundry service

we also used the laundry service which was so so easy and efficient

laundry was the only problem

body towels had a weird smell, something wrong was with the laundry

no laundry facilities close by.

30am on sunday morning with a laundry van right outside our window/ there was a lot of c hanging and banging

5 small window overlooked hotel's bins & dirty laundry

wifi terrible

nice hotel for a night away with out the kids

additional services such as magazines and newspapers via wifi

we took advantage of the laundry service and was fab

lovely breakfast, kids friendly

very clean hotel! and early check in didn t cost anything extra which we appreciated.

room service was mentioned in the room but on requesting it was told it was not available very

breakfast has everything you need/ want and bar , lounge area very comfortable

no laundry slips or bags in room.

clean, minimal, on-site bar and restaurant which was excellent good location.

we had room service twice, and the food exceeded expectations

all staff were very friendly, opted for room service rather than restaurant as i didn t feel comfortable

balloons and pictures for us arriving so that it remained a surprise x gave us a complimentary late check out

noise pollution woken up by laundry of the hotel both mornings at 7am

easy access to glasgow central station, friendly staff, reasonably priced food and drinks and laundry service,

10/10 room lovely and gym perfect

a great size and were fab with adjoining doors, this helped us have the best stay with 3 young kids

had breakfast in room, lovely and big hit with the kids

very fast laundry service

sent my dress (for a wedding the next day) to laundry services for pressing for the following morning and they

laundry service, no door between the lavatory and the bathroom, shower gel and shampoo made in

staff at reception very friendly and we were able to get a late check out too which was handy after a few wines

gripe the gym was very small and basic for such a prestigious hotel (fair play to lady in the spa who

there was no laundry or general food available. but their were eateries near by.

no laundry facilities at hotel. terrible room set up for 3 people. so tiny!

not much we didn t like but there was no where to do our laundry

) also, online it says there is laundry, but there is not

liked having an option to send out laundry

the laundry service was very expensive, compared to other similar hotels.

would have been great if the hotel have coin / self operated laundry as the next available self operated

the price for doing laundry.

comfortable quiet room. very safe and secure. room service for breakfast was a treat.

the wifi was good

45 by a laundry van that took ages to unload etc

over i spilled coffee all over my hoodie and when we reached the hotel i asked if there was any laundry places

as above - woken early by a laundry van!

there were plenty of good eating close by as well as a laundry and supermarket across the road

loved the complimentary late check out at 1pm.