there were never enough towels and they said that their laundry was backed up and couldn't give us any more

laundry on the floor, trash on the bedside tables, used towels in bathroom

the hot tub is still not working and the pool was cold.

room was, there was no notification that the pool services were being renovated so disappointed kids, the elevator

parking

also guest laundry is very convenient for long stays

the price and still no breakfast but price the same as if had breakfadt

great breakfast too

the pool area was roomy

on both occassions i was informed that the wifi was not working, had not been working for some time, and is

room wasn't even cleaned properly and all they did was make the beds look neat and fold the used laundry back

the laundry was out of service

two main reasons we booked, the pool and laundry amenities were not available

i didn't have time to use the pool or laundry area, but maybe next time

i was told no pets allowed but seen at least 6

pet friendly. convenient to shopping and dining. clean.

the staff was so nice, breakfast was great

wifi was slow signal not greatest

breakfast.

it is virtually in the parking lot of the hartville kitchen so it is within

had laundry available on site

said we would have a kitchen and we got to the location to be told there was no kitchen and we weren t even

the parking was the worst

also the room i was in had a huge whole in the ceiling above the kitchenette and smelled of stale cigarette

the wifi didn't work

was needing to do laundry and there were 2 washers and dryers

breakfast, enjoyed sitting around the fire pit, used the grills, pool, exercise equipment and laundry facilities

breakfast choices were fantastic and tasted good; children had fun in the pool; availability of laundry room

they gave our pup, roger, a welcome doggie bag and everyone was helpful getting us to the pet potty areas

breakfast was not designed for large groups. cramped when full. had to wait to get food.

breakfast was great. and access to laundry room was good.

couldn't go swimming couldn't do laundry. website should have told us it was down

i took the kids for the pool and they enjoyed that.

i booked the room online due to the eminities and wanting to enjoy myself with my kids

only issue i had was there were kids running and being loud in the hallway outside my room after 10 pm the last

breakfast! hot tub! room layout!

only reason i gave this property an 8 was because some kids pulled the fire alarm at 10:30 at night and had the

my kids loved the breakfast. a very good variety.

a very nice place to stay nice and comfy ud83dude0a there was tons of different tournaments for kids going on

a very nice place to stay nice and comfy ud83dude0a there was tons of different tournaments for kids going on

hallways could use updating but were clean with the exception of laundry in multiple places

the kids enjoyed the pool and i enjoyed the laundry service

com site did not share that the pet fee was $75 plus tax

full kitchen, 2 bedrooms and 2 baths

the kids enjoyed the pool and i enjoyed the laundry service

the gym is really nice for a hotel and the laundry room is free

hotel was perfectly placed for me, had everything i needed including complementary laundry facilities

it had a nice kitchen which was nice, and had a free laundry facilities

location very convenient. pool never over crowded. free laundry

location very convenient. pool never over crowded. free laundry

didn t like this hotel couldn t offer no towels what happened to laundry and housekeeping this weekend

breakfast was amazing, pool was fun for the kids, gym was decent, hotel room was good

like the fact that when booking this hotel it shows that it has a hot in the swimming area with a pool which is

the shuttle service was awesome

scare as we were several hours away from home, they had to escalate to a manager to sort it out, wifi would not

the bar and restaurant were lacking and they were remodeling some. so we did t get to eat there.

pool/spa

the room was awesome! we also really enjoyed the room service. it was yummy.

the pool area and hot tub were not that big over flooded with kids

or meals), but i was pleasantly surprised what all this hotel had to offer a bar, kitchen, and room service

the laundry room was such a pleasant surprise

comfortable beds, good size room. laundry room friendly staff

hotels offer free laundry - was hoping for the sane here but this was not the case

location, room was beautiful, on site laundry

the breakfast, the shuttle bus wasn t available for our dinner and the room wasn t clean

they have coin laundry

guest laundry machines caked in dirt

i wish the breakfast went a little later.

smoking area far from handicap parking and covered with litter

easy check in and check out.staff was very nice and helpful breakfast was good and hot.

was not able to use laundry since dryer was not working

convenient laundry facilities. accommodating staff.

there was a laundry room that was in use by many of the guests and they seemed thankful to use it

needed more wash cloths had to wait till the laundry done

but a functional laundry mat was very helpful too

self service laundry charges $10 to wash dry and fold for you per load, very friendly and accommodating staff

vents in kitchen were disgusting

the kitchen is not fully equipped

the fridge was dirty, kitchen floor sticky, bathtub dirty, carpet is nasty

enjoyed the improvised kitchen sink that was still dirty

pool and laundry area

bed, pool, location, staff

parking lot is very dark

parking, big lot

staff clean inside building and out lots of drink choices in store by counter nice bar nice pool and and hot

had laundry facilities. staff was great.

laundry machines, coin operated, if needed

they never got the parking lot plowed

and how convenient it was to unload my belongings into my room since i had parking directly in front of my

no free wifi

on-site laundry was convenient

more laundry facilities would have been nice

i needed towels and when they were out, a very friendly young lady from the laundry room personally brought

good breakfast great staff comfortable room and clean

booking.com stated it was pet friendly. it is not.

lady who was working in the laundry facilities dried my girlfriends shorts when she wasn t supposed to and

parking and location.

was great the people the room and breakfast was great the lady when we checked in was great the woman at the

breakfast prices way to high! coffee tasted like it had been strained through a dirty sock.

the bar closes to early

then their laundry facilities were also not working because they said they were renovating but you never saw

the exercise equipment was broken and the laundry was out of order as well

the listing for hotel amenities included a laundry room and there was none

pool was too cold. i couldnt enjoy the pool use.

the breakfast was great the in room lil kitchen was nice.

the price was reasonable and their pet policy fair

the milk was bad at breakfast

exercise room available and free breakfast of hot or cold cereal, muffins, bagels, yogurt and waffles for guests

i did not avail myself of the breakfast i just went on to work.

leaving. the only good thing was the staff accommodated an early check in.

laundry facilities but they were out of service

the dryer took forever to dry one load of laundry

their laundry services are bad

nice clean rooms , pool looked nice although didn t use. vending machine was nice

was comfortable and well appointed with new bedspreads, has a microwave, fridge, and very good wifi

breakfast wasn't bad but could have been better.

the breakfast selection better than average and offering of fresh fruit a plus

not much of a breakfast. omelettes awful..eggs full of cheese.

clean place. up to date furnishings. quiet location. good price. well lit parking.

breakfast,location,parking

thought that the breakfast was sparse

king bed non smoking room breakfast wifi mounted tv

burn holes in the sheets, in a non smoking room

breakfast waffles and coffee plus juice where good also the room was great

i was able to get a smoking room. staff was very friendly

room was clean, beds were comfortable, and the breakfast was easily one of the best hotel breakfasts we've ever

close to our venue/ event! nice rooms and very clean. free breakfast is always a plus!

small parking lot. no outdoor pool or hot tub.

great breakfast. friendly front desk ladies. good location.

is very expensive plus charges a pet fee on top of already being one of the most expensive in the area

add a laundry facility? a better grade of coffee? i nitpick...

breakfast was horrible not everyone likes stuff in there eggs and there was no bacon

the indoor pool was very enjoyable as well

pool area was really nice too

the water in the pool was too cold for my liking.

a laundry room was available

the hotel itself is very modern has laundry, store for snacks and even has a pool

cleaning on the 4th floor with the cord across from one side of the hall to the other and dirty laundry by the

the rug in the in front of the washer and dryer in the laundry room was very dirty but it was great to have a

needed daily laundry service

also we came in for the weekend and the earliest we could use the spa services was the following wednesday

we would like to come back when the pool is open and take in the spa later in the year

lounge was very nice, but the bar server was very unfriendly, to the point of rude

mini-frig, drip coffee-maker, microwave , toaster, bathrobe, ground floor with patio, view of pool - i have

we ordered room service a lot since there was a wedding going on we didn't want to be caught in the crowd and

laundry machine didn t work but ended up not needing them so it was ok.

that the pool was closed

pet friendly

very clean! we loved the pool & the staff. great location

the pool was smaller than it looked in pictures