it was clean. i liked the swimming pool and the delicious breakfast

pool and gym were nice

could use more parking lot.

i like that there was a pool, and great parking.

your manager. she was awesome. and the breakfast was the best.

smelled like marijuana whole time so obviously nothing is enforced about drugs, there's only laundry and vending

staff was very loud at 11pm we were right next to the laundry room and snacks machine

wifi, tv & a/c worked well. short drive to university of pittsburgh area.

great breakfast in the morning and the 2 employees we dealt with were amazing

the cleaning staff did not honor our late check out & made excuses for not going down to see the list instead

need a hot breakfast instead.

the staff are great. the room was very clean and smelled fresh. nice variety for breakfast.

rooms were new and well laid out. full kitchen plus table for 4 in our room.

the pool was a little cold but still good :)

hotel is clean; staff was pleasant; convenient location; breakfast included (didn't try).

i think it may have been from laundry detergent/fabric softener used

i was none the less glad they had a laundry

good size comfortable room no traffic noise my side , adequate clean pool

desk staff went out of her way to show us how the lift chair in pool worked

was good, in a roomy restaurant that was not crowded; gym was great, well equipped and clean

have larger rooms, yet even with 3 kids they put me in the smallest one they have

nice place, clean, breakfast was very good

i wasn't informed that the pool area was closed.

wanted to relax and a group of kids were running, whipping a ball at each other almost hitting other guests

the staff were welcoming and sincere. our room was very comfortable. the breakfast was good.

stairway carpet looks like it hasn't been vacuumed in years, laundry room was

our room was next to your laundry room . did not get any sleep./

quarters for the guest coin laundry were not available, either at the front desk nor from the change machine

the hotel welcomed a jr hockey league or soccer league and the kids were just out of control

front desk staff and the morning breakfast attendant were both as good as anybody could have ever expected

wifi was very slow. bathroom was small.

but once there the parking lot is epic and almost perfectly flat

sports bar was great and property is very close (walking distance) to major retailers (giant eagle) and

pet friendly!

breakfast was very good and had a variety of food to choose from

bathroom was filthy, bed sheets were not changed, dirty laundry in our room

laundry only had a washer and dryer took 3 hours to dry one load of clothes there should be more

the dryer in the laundry room took almost three hours to dry a small load

like the breakfast, and the bar to accommodate in the evening the restaurant food was a little over

great staff, good hot breakfast,nice clean pool

the building instead of making it know that it's connected to l a fitness, and that's where the gym is and the

breakfast was ok- fairly typical for a breakfast buffet

loved the fact that it is connected to a proper public gym which you have access to

my kids enjoyed the facilities as well

nowhere to take kids unless you go to mellon park

friendly staff, room size and decorations. pet accommodations.

dinner stayed open late and had a gym

food was amazing, we ordered room service. the room was spectacular and will go back!!

no room service or pool because of the pandemic

the location and the breakfast was wonderful.

there appears to be a laundry room right in the front and there were dirty cloths every where

love the setup of the rooms the kitchenette is great nice to have a full size fridge the laundry room is nice

laundry facilities

laundry room was rundown

did not understand if we were responsible for stripping our bedding and bringing all laundry down the hall

the coffee bar and snack/restaurant were closed

to find, a very big bump at the entrance to the parking lot

is often blocked by cars lined up to exit the sheetz gas station and getting into the hotel parking lot was

picked this place so my kids could swim but weren t able to

didn t get to enjoy the gym or pool just look

the guest laundry came in handy as well

kitchen staff went above and beyond to make my kids feel special and welcome.

spacious, clean , big room, refrigerator, microwave and wonderful pool.

the gym was really nice

could have a larger space for breakfast

my kids were able to unwind and have some fun in the pool

i loved the 2 bedroom suite great with old kids

my kids were able to unwind and have some fun in the pool

pool closed too early

the breakfast was good and the location was perfect.

was great for our small anniversary getaway people were polite and always had a parking space

the breakfast was great , staff was very friendly .kids enjoyed the pool.

at the desk was super helpful after a long day of driving and went out of her way to greet my kids

only complaint, was that there was nothing on the site about construction and the pool being closed

too much clorine in the pool. it was burning the kids eyes. but they still had fun!!

breakfast not so great

staff member walked in the room while i was naked in the spa tub before check out time

parking lot is small room 212 was absolutely disgusting

of loud noises all night long and fighting in the parking lot

melissa and the pool

free laundry bag in room

elevators a d laundry facilities could use upgrade.

and a laundry facility

laundry room was close to our room

staff was great, room had all amenities needed, laundry room available with cc reader- overall, good stay

outside appearance was a little rough some trash in the parking lot, bushes and the entrance was dirty

breakfast was great

the hotel smelled amazing, rooms were clean and spacious free breakfast is always a bonus

breakfast not great but that's because they are not serving the regular stuff due to covid, which i

the breakfast presentation was very good. i only had waffles and they were good.

had to pay separately for parking, which is stupid to me

great staff, wonderful clean room, breakfast, and warm pool water!!

simple thing, have another toaster in the breakfast are to speed things up

great staff, wonderful clean room, breakfast, and warm pool water!!

enough parking space

could you put a laundry on another floor

gym, good features in the room for using electronic devices, preparing or storing food, laundry on premises

laundry room, small shop with food, snacks, drinks and toothpaste etc

they need new laundry equipment.

breakfast area is wide open and no collusion between guests

we looked at the other towels thinking this had to have got tossed in the wrong pile in the laundry or something

but i really didn't want to start my day walking a few blocks and there is little to no free parking

particularly a the bar for drinks at night, and for breakfast in the morning

we had issues with wifi the first night

bar is a wonderful space with a fireplace, and the drinks and service are wonderful

we wish there was laundry facilities available for the guests.

was safe, super affordable, and there was sufficient free parking

the parking lot looks straight into the room windows

staff, location, breakfast, parking

cleanliness and breakfast

but after checking in we were told the amenities we were expecting- pool, laundry and work-out room, were not

the website only says the laundry facilities, gym and pool are closed until further notice

quite a few things broken in rooms, laundry, ice

newly renovated , self laundry

laundry facility was broken

the stuff didn't want to let use the dryer in the laundry despite the sign there

laundry room and 24-h market on the ground floor added comfort to our stay there

was exactly what we wanted - a medium priced hotel with free parking and a free breakfast

gym was closed

most convenient hotel for families with small kids

regina at the bar was really great as well

pet friendly. had little gifts for pets

had a restaurant, no room service

this time i asked for early check in and late check out

the staff were extremely friendly. the 2 lady s working the bar were amazing and sweet.

staff was not always at the front desk when needed they would be in the laundry room speaking to other staff

laundry attendant, exceptional

he went into the laundry room and folded some towels from the dryer for me

dirty laundry was piled out to the evaluator

2 towels in room for 3 kids n 2 adults

large laundry room and full kitchen to make a light dinner

clean and modern facilities, the gym, swimming pool and office areas

very clean and comfortable staff was very friendly early check in was very nice

the sofa bed was not that comfortable. kitchenware was not cleaned, so we did not use it.

kids refused to eat it due to being picky

self laundry was a big plus for us since we are travelling

needed to do some laundry

walking distance to shopping center. shuttle available. design is very nice

staff was very nice, and the water that i was able to get from the bar to fill my water bottle tasted amazing

the apology breakfast voucher that was slid under our door was only for 2 guests so my kids had breakfast

no laundry facilities on site

the pool being closed but it was foe good reason and by that we were happy im sure the next visit the

their kids were running wildly around the hallways in the building

i had time to dip in the pool before the event

breakfast area was inviting as was the back fire pit

the laundry services only has 1 facility with 1 washer and 1 dryer for the entire property

pool and location and cleanliness, staff. great views. great parking. quiet.

needs to have a continental breakfast, it was to expensive to feed kids there

cafe and bar were closed

restaurant and bar still closed due to the virus with no food service at all

the amenities were missing; simple items such as a laundry bag, washcloths and bath mats were unavailable

wifi was very poor shower drain was very slow clock/radio was not set correctly and was very

at check-in, i didn't get any info about wifi, breakfast, where to park or go to get to my room, so i asked a

comfortable, clean, friendly, breakfast was good

the kids had a great time

we loved all the amenities, the bar, breakfast, gym, laundry room

food was excellent , laundry on site and they even gave me detergent

i could hear the laundry room in the evening

it is pretty quiet on the property which is a good thing, and there s a laundry room near the lobby

bit of a smell to it, i can t explain further breakfast was so crowded with little kids running

the laundry was free the employees were excellent

i love that the laundry facilities are no charge, except for laundry soap

the exercise room and free laundry were a bonus

but by far the internet wifi was the most disappointing

would've liked a heated pool and lactose free milk.

trashcans overflowing, dirty laundry in the hall for day

laundry available

wifi was not working. breakfast was a bit under stocked.

could not use wifi even with password that was

bad breakfast (nothing there actually), no wifi, swimming pool under maintenance

also they were folding laundry in the lobby of the hotel

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

could connect to wifi, and was charged for parking after i was told it was

we came to get the kids out of the heat because it was very

10 person limit in the pool, no happy hour or hot breakfast available

had an issue with guest laundry

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

has laundry too for long trips

free parking and breakfast were great

wifi signal was not very strong

so lovely! so well restored and comfortable. great breakfast and staff.

shuttle service was excellent, we used it to go back and forth to the baseball game

overall more peaceful than major hotels the shuttle service was a wonderful feature and monk's bar was a great

breakfast was perfect

room service was good

room service is also a great option as well

the beds were very comfortable we enjoyed the free wifi

machine on my floor was broken, they did not have a lot of tv channels, you have to pay to watch kids channels

location, modern, friendly and great gym.

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

the pool and hot tub , the laundry facilities, and rooftop patio were all great

helpful staff, guest laundry

there was a coin laundry so it was convenient to use

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

i would like and inclusive breakfast, but the stay was amazing.

no complimentary breakfast for the price and no pool for kids

the gym wasn't as nice like i thought it would be.

room and gym

there is no mineral water available even in the minibar no regular laundry service although you can ask the

major complaints: water - only fill up station that i found was in the gym

long time to get car from valet, needs another bar or restaurant perhaps!

room service did not freshen up our room sat -monday

hotel didn't do anything to help to get a reservation at the hotel bar or resstaurant.

had laundry bins and appeared to be doing laundry or packing it or something right in the front lobby

several times were turned down for towels because they admitted they didn t do laundry for several days

good breakfast and friendly customer service.

there was no wifi either day we were there either which is very annoying but manageable

breakfast bar was out of many items including coffee on saturday morning due to being very busy and

wouldn't normally matter, but i was traveling with kids and i guess i just assumed a 4 star hotel would have

staff were pleasant gym was good holiday decorations were nice

the bar seevice was bad and to small

room service was also prompt and delicious

wouldn't normally matter, but i was traveling with kids and i guess i just assumed a 4 star hotel would have

dirty laundry left in room

liked the mini-kitchen

the bar at the hotel was open late and fabulous

women working in the kitchen during breakfast need to leave people along while they are eating.

hotel is located right outside of pnc park and just a mile away from the casino

more laundry facilities

laundry soap that is used to wash sheets and towels should be unscented

location, size of room, newly remodeled, complimentary breakfast

we came in from 6 hours away and they were even able to accommodate our early check in request at noon

my kids enjoyed the layout of the rooms n it gave

there was no laundry service

close to everything. pet friendly, nice exercise room.

our only recommendation is to add a handicap bar at the bed.

the room is spacious too with a nice bed, gym tools , lg tv and a safe

very costly no room service

had to run the gauntlet through laundry bins and staff to find the stairs to breakfast and lobby

hotel staff members see this post, please use detergent when doing laundry the bed covers, bathroom towels, and

has a laundry facility

tv, free wifi, enough space that my friends and i didn't feel claustrophobic

to the shop to the bars were the only nice thing about this place, and the keurig in the half-kitchen

no too many options for f&b limited services for laundry

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

dollars for wifi access (i would expect this to be free for guests) and nearly 70 dollars for a room service

wifi was $15 a day.

we checked in we struggled to get front desk to answer the phone, room service did not answer

i also used the free laundry facility which was very handy and a nice perk

operated laundry facilities, but there was no place in the hotel that could provide any quarters for the

issue with free wifi - lots of homeless people around the area which scared my kids

wifi wasn t easy to get and was erratic

request for room service

key room card maker, ice maker, laundry room, printer for receipt)

they left dirty laundry in a basket in the closet

of laundry services, $27/night parking was a surprise, the toilet and microwave were dirty when we

shuttle from the casino was fast and very convenient!

the space, the kitchen that was supplied with kitchen items, the washer and dryer on our floor, the cleanliness

housekeeping did not clean the room - left trash and dirty laundry

no plastic bags for laundry

asked for laundry service on saturday evening and i dropped my stuff at the front desk

breakfast was great with plenty of different choices and enjoyable to eat

kids loved the breakfast and pool

employee in the breakfast area was outstanding

i wish i had stayed longer so i could've had a chance to use the gym but it looked well equipped

spacious, clean, comfy room, great shower, great breakfast with great view over the monongahela, super friendly

location and pet friendly for our large dog

also as a bonvoy member i felt i should have been with the protected wifi service

self-serve breakfast options were extensive

great coffee and healthy breakfast

only street parking, entry code was not working, side dooor keys was quite difficult to use, no elevator

the place has been beautifully renovated and the complimentary breakfast is delicious: croissants, pastries,

stayed here with my family (my wife, my kids: 11 years old daughter and 7 years old son) as a stop point when

services. no laundry. amenities. parking

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

website says there's laundry facilities in there or not

no way to get laundry or dry cleaning. bar and restaurant could stayed open later.

wish room service or breakfast was a part of my 385$ bill.

were out of things (chicken tenders) and you can t purchace laundry stuff after the gift shop closes

hotel pool was typical nothing to brag about, but still clean and enough for the kids to splash around in

pet friendly

first inning of ballgame i traveled for, no key to get to the pool, plus was told parking ticket would be stamped

restaurant on site with bar was convenient and the food was excellent

i loved there was onsite laundry facility as well

hotel was fancy, it had a fancy feel and look to it, plus they had a laundry area and an indoor pool which is

i liked the laundry facility onsite also

not enough soft chairs. doors slamming,laundry room across the hall to noisey.

laundry facilities for guests were nice and fairly priced (as compared to other hotels we ve been

or laundry bag

no laundry no goods staff no cleanliness

wifi connectivity issues

it was centrally located to conduct my business at hand. also near the rivers casino & downtown.

the wifi didn't work the said it's because there was a lot

pool had long hours. laundry available. it was clean. staff were awesome!

laundry

this was the end of our vacation, and reluctantly we had to do a small load of laundry

clean, friendly stuff and good breakfast

wifi was very poor in the 8th floor room

trash piled high,overflowing out of the container near the entrance in parking lot

the gym was under construction, but we were unaware until we got there.

the breakfast was enjoyable and the coffee was also very good.

the breakfast was the best i've ever had at a hotel - even better than embassy suites

beautiful clean hotel friendly staff delicious hot breakfast there included

our three kids were disappointed

very clean great breakfast great great staff

the pool and the staff

water in halls and elevators from pool loud kids

booked a hotel with a pool on purpose so our kids could swim

entry to the parking lot was blocked.

to downtown or the south hills, nice outdoor pool, really friendly sunday evening host, great breakfast, well

also allowed us late check out for free

outside pool

to our venue, ample parking, great breakfast options, clean room, quiet, endless hot water, soap/shampoo/lotion

the fact that there was a laundry room for guests to use.

the location, quietness of the room, tv channels and services provided (breakfast, laundry).

liked having a small kitchen in the room, but maybe the hotel could rent or sell small pots and pans

assign certain rooms as pet friendly, and if possible only use those for pets.

parking was wonderful

do not know if this is a pet friendly hotel

a little difficult to get into and out of parking area

pool was down :( but understanding

the breakfast was a little bit of a let down

awkward to get to the hotel and parking area.

good breakfast, dried fruit and oatmeal, frequent replenishment

we had 5 kids under 10

swimming pool water was cloudy.

gym was also clean and included all basic training devices

everything great, the only minor thing i would improve a bit is breakfast.

but they could at least clean it literally takes a rag and some soap and throwing stuff in the laundry

laundry aide was appropriate location privacy provided wifi connection

doors and guest laundry room

laundry took four hours to clean and dry

the laundry is very affordable and there are alot of great restaurants nearby

smoking room

the parking lot is clean and well kept.

clean, parking just in front of ur room door, staff mr deepak was good

was non-smoking, but could smell cigarette smoke in the bathroom.

wifi was availavlw, but it was not secure

amelia in laundry and the rest of the housekeeping staff were

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

a very good laundry room

parking on site comfortable bed large room good breakfast

the wifi had a fairly decent signal

derek and team were wonderful. all clean and excellent breakfast.

clean hotel, the breakfast, the staff

breakfast during covid was good.

the breakfast was very good

the staff, the hot breakfast, the quiet atmosphere, did i mention the staff?

the laundry availability. parking available

problem with kitchen sink knobs turning but it didn't effect me using them once i figured it

small snacks for breakfast ud83dude0b just note, there's people living here, and have pets, but it's not a bad

the breakfast was a granola bar and a small one at that

he was busy with another guest but still gathered up the kitchen appliances, pans and dishes for us in no time

breakfast was also very good

arrived lat for breakfast so there was not much available

great breakfast

friendly staff, cleanliness, breakfast options

breakfast was good

laundry facility came in handg

to pay to wash laundry

was too tired to use the pool this time around, but i got in a good rest for the trip in the morning

it was so easy to run out and grab free breakfast for the kids and bring it to my room

gym was poor and missing equipment

pet fee was ridiculous

small bar in room

was easily accessible, close to restaurants and shopping, and there was plenty of convenient parking

additionally, the wifi is terrible

pet friendly. location. parking.

very nice breakfast

parking lot was good, however we tight it might be time for a touch up as it was hard to see the

had an issue with signing on to the wifi with my work laptop

the breakfast changed daily, which was nice, and it was very good

they could have let up with new towels at the swimming pool

i had to do some laundry and the machines did not clean the clothes well at all.

even w/ all the extra rambunctious kids there, the staff were still very patient, friendly and helpful

i was traveling alone with three kids and choose this more expensive hotel over the other local options, but

for 1 adult and 2 kids it was outrageously priced

very convenient, great parking, super fast check in, really clean and live the beds

the laundry area was great so we didn t have to travel back home with days of dirty clothes

the staff was all friendly the pool was nice having laundry facilities available was great

loved the fact it has a small kitchen area for leftovers

best breakfast selections i ve ever seen at a hotel - shout out to the kitchen manager

the kitchenette is great