fix the wifi and clean better

after arriving, eating at joe's/lou's lounge (by the way, the bar tender/waitress, was very nice); and settling

also, plenty of parking

the complementary breakfast was from 6 am to 9 am, thought it could be till 10am

pet friendly!

staff was very nice, free breakfast, wifi, and the pool was nice

wanted to relax and a group of kids were running, whipping a ball at each other almost hitting other guests

gym was small. room temp was cold and couldn t adjust. no hot tub

wanted to relax and a group of kids were running, whipping a ball at each other almost hitting other guests

for parking was not disclosed

also, the parking lot was full of potholes

staff were very friendly and breakfast was very good.

great breakfast. nice pool

could use more parking lot.

location great. breakfast great. room, ok. parking good.

staff was very loud at 11pm we were right next to the laundry room and snacks machine

smelled like marijuana whole time so obviously nothing is enforced about drugs, there's only laundry and vending

hotel employee was great in the morning i was running a little late to the breakfast and she had taken down

great breakfast in the morning and the 2 employees we dealt with were amazing

the cleaning staff did not honor our late check out & made excuses for not going down to see the list instead

our room was was great and we loved the kitchen and refrigerator available to store food

great bed with lots of pillows. :) liked the kitchenette. super clean room/bath.

also, the pool is described as heated but the water was cold when i got in but the room being extremely warm

there was also some nice amenities including the complimentary breakfast and the gym (which was well equipped

breakfast was changed due to covid-19,while i understand why it still sucked.

i think it may have been from laundry detergent/fabric softener used

i was none the less glad they had a laundry

breakfast was awesome and the location was perfect

the breakfast bar had fruit that was over ripe. it had oatmeal but i would have enjoyed grits.

good size comfortable room no traffic noise my side , adequate clean pool

quarters for the guest coin laundry were not available, either at the front desk nor from the change machine

stairway carpet looks like it hasn't been vacuumed in years, laundry room was

our room was next to your laundry room . did not get any sleep./

we also liked the size of the pool even though we did not get a chance to swim i it

the parking area for entrance 8 did not feel safe

we wish there was laundry facilities available for the guests.

location for where we needed to be with good range of restaurants nearby and good parking

check in, the hotel is clean overall, it met my expectations for a budget hotel room, convenient parking

the parking lot was very small

staff clean rooms and breakfast every morning,good

there aren t many tv channels (like what i m used to at home) but there are enough and the wifi was strong

the kids love the pool and they like making their own waffles in the morning and love the breakfast

breakfast was good quality. coffee counter was 24 hrs. clean ailes, friendly staff.

great breakfast, nice staff! clean, comfy, big room! working cable tv!

we paid an additional $50 pet fee to stay in a room that was horrifically dirty

the lobby was dirty, trash was laying on the lobby floor and floor of the laundry room

there appears to be a laundry room right in the front and there were dirty cloths every where

laundry facilities

did not understand if we were responsible for stripping our bedding and bringing all laundry down the hall

love the setup of the rooms the kitchenette is great nice to have a full size fridge the laundry room is nice

and a laundry facility

laundry room was close to our room

free laundry bag in room

staff was great, room had all amenities needed, laundry room available with cc reader- overall, good stay

for your wealthy businessman traveling type but a low key quiet nice place for a stay and do some laundry and

microwave in room, comfortable bedding, clean bathroom, nice tv, quiet, free drinking water, free wifi, close

the breakfast was good, although i wish they would have had another option for breakfast meat other

breakfast not great but that's because they are not serving the regular stuff due to covid, which i

the breakfast presentation was very good. i only had waffles and they were good.

getting out the parking lot was a times difficult

and accommodating staff that allowed this very tired travel nurse to do a late check out

friendly staff. very large rooms. clean hotel. good breakfast.

great breakfast, comfortable beds, nice pool, and great value!

gym

liked that it was very spacious in the room, parking was very convenient and free, free breakfast, free internet

the guest laundry came in handy as well

didn't use wifi

nice facility gym and pool nice and we liked our room.

pool was to cold

pool and outside fire place are good perks

parking was a little cramped, water pressure in the shower was low, sheet had a stain on it.

picked this place so my kids could swim but weren’t able to

clean with a nice entrance and free parking

they let us check in early which was helpful since traveling with kids and attending an event

it was nice to have a bar on location for a nice glass of white wine in the evening

laundry only had a washer and dryer took 3 hours to dry one load of clothes there should be more

the dryer in the laundry room took almost three hours to dry a small load

bathroom was filthy, bed sheets were not changed, dirty laundry in our room

the gym was virtually useless and had very little to offer

rooms were a little dirty and room service knocked on the door really early when we were

little more options on the breakfast will be fine

my kids were able to unwind and have some fun in the pool

room was excellent i love the two rooms suite breakfast was enjoyable and we never had to go out for breakfast

it was a one bedroom with full kitchen. that was great!

the breakfast was good and the location was perfect.

breakfast was not that great but there is an eat & park right next door

i am not a huge breakfast fan, so the buffet met my expectations

cleanliness was awful staff seems to not care much about what room is smoking and not smoking

i booked a room with a spa in it

yes it was a smoking room but maybe put a smell sprayer in the room or clean with smoke cleaner

breakfast was good

breakfast was ok- fairly typical for a breakfast buffet

two adults & 3 kids

go to city kitchen right there

had ev charging, the food was good

had to pay for breakfast which was barely anything to eat

not enough business i guess to maintain a fully staffed kitchen

also since the kitchen there was closed on christmas in the afternoon we asked if they knew where we could find

room service. way slow

gym was well equipped, but strangely right at street level with no blinds

they need new laundry equipment.

laundry room, small shop with food, snacks, drinks and toothpaste etc

could you put a laundry on another floor

gym, good features in the room for using electronic devices, preparing or storing food, laundry on premises

refilled even though there was a half hour of breakfast service left, and in the evening food the bar had only

we looked at the other towels thinking this had to have got tossed in the wrong pile in the laundry or something

machines in the gym could be newer

air conditioner didn t get very cold and the main tv in the room wouldn t connect to wifi

my daughters and i had drinks at the bar good friday and the bartender was exceptionally nice and helpful

love the stained glass and fireplaces

laundry room and 24-h market on the ground floor added comfort to our stay there

the stuff didn't want to let use the dryer in the laundry despite the sign there

wifi was

parking spots could be 6-12 inches wider.

didnt eat breakfast

the website only says the laundry facilities, gym and pool are closed until further notice

laundry facility was broken

but after checking in we were told the amenities we were expecting- pool, laundry and work-out room, were not

they cleaned the room and gave us a laundry basket of towels, washcloths and hand towels but snd isn t empty

quite a few things broken in rooms, laundry, ice

the gym area and staff was very nice

the staff, the hot breakfast, the quiet atmosphere, did i mention the staff?

derek and team were wonderful. all clean and excellent breakfast.

clean hotel, the breakfast, the staff

breakfast during covid was good.

st as at bar alison went out of her way to help us

had a restaurant, no room service

this time i asked for early check in and late check out

the room service was okay

gym

no laundry facilities on site

i loved the convenience of free parking

chlorine level in the pool was very high.

completely missed the fine print regarding an additional $10 over night parking fee (on top of the $159

was difficult getting out of the hotel parking lot during the day

the laundry services only has 1 facility with 1 washer and 1 dryer for the entire property

we have kids

location is excellent, parking is easy.

the staff was wonderful, patient & kind - explaining how the process works & then offering a late check out

there was no breakfast. kitchen was closed.

large laundry room and full kitchen to make a light dinner

had a gym with elliptical machines free weights

clean, friendly and modern, teenager and pet were happy! win!

pool was closed

- gym and pool were rather small - and poorly equipped

dirty laundry was piled out to the evaluator

he went into the laundry room and folded some towels from the dryer for me

staff was not always at the front desk when needed they would be in the laundry room speaking to other staff

laundry attendant, exceptional

nor were there cups, bathroom fan, smoke detector, breakfast or wifi

self laundry was a big plus for us since we are travelling

needed to do some laundry

modern. clean. comfortable beds. restaurant on site. fee shuttle to football game

shuttle not available as it stated in website

the hotel was very pet friendly

i love that the laundry facilities are no charge, except for laundry soap

the laundry was free the employees were excellent

the exercise room and free laundry were a bonus

very clean and service desk staff were very friendly and welcoming. free parking

doesn't appear correctly on uber maps had troubles letting the uber driver reach my location the wifi you need

the amenities were missing; simple items such as a laundry bag, washcloths and bath mats were unavailable

i was in town for a race and were very amendable to late check out

breakfast workers could have been a little friendlier and have kept the area a little more tidy

the kids had a great time

breakfast (protein bar, juice, muffin) gym closed, room not vacuumed, food crumbs on floor, charged $3 for small

we loved all the amenities, the bar, breakfast, gym, laundry room

i could hear the laundry room in the evening

food was excellent , laundry on site and they even gave me detergent

it is pretty quiet on the property which is a good thing, and there s a laundry room near the lobby

bottom of the pool was green

laundry available

trashcans overflowing, dirty laundry in the hall for day

small but nice gym

the added touch for breakfast was more than i expected

the smallish breakfast and charge for parking.

also they were folding laundry in the lobby of the hotel

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

size of room with kitchen. public parking right next to hotel entrance.

luxurious rooms. free pool table

tv was great kitchen was well stocked all very very

has laundry too for long trips

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

had an issue with guest laundry

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

clean, compact, and very pet friendly! breakfast good too.

the bar was so much fun

even to the casino

so lovely! so well restored and comfortable. great breakfast and staff.

the smallest bar had great drinks and good nibbles

the gym, free parking, nice and friendly staff

in-house restaurant (bill s burgers) has good food and excellent wait staff and bar tender

there was no room service, no housekeeping, no shuttle, no gym

kids running up and down the hallway at 10pm

seems they forgot to tell us they suspended daily room service

location was great, the onsite restaurant- bills bar and burgers- was fantastic

the pool and hot tub , the laundry facilities, and rooftop patio were all great

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

helpful staff, guest laundry

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

there was a coin laundry so it was convenient to use

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

my only complaint would be that i wish they offered a complimentary breakfast.

close to the con center. good price. large rooms. good ac. staff very friendly great gym

breakfast not included, seemed like it would be but they either had it shut down or were

room service provided

there is no mineral water available even in the minibar no regular laundry service although you can ask the

location, staff, bar - favorite hotel in pittsburgh!

early check in was a huge bonus. staff were incredibly friendly!

spa bathroom was great

i also used the gym, which had everything i needed

the new kids club provided a little gift to my son which was a huge treat and surprise

although we didn't use it we went in to check out the gym and it has everything you need to continue your work

our kids, my husband, and i enjoyed our stay at the omni

wouldn't normally matter, but i was traveling with kids and i guess i just assumed a 4 star hotel would have

a good gym for a hotel; however, many of the audio hook ups were broken.

laundry soap that is used to wash sheets and towels should be unscented

more laundry facilities

great reception with open bar and snacks and amazing made to order breakfast- restaurant and bar staff were

on ottoman, stale chunk of bread on floor, food stained/crumpled room service menu, ice bucket lid not clean,

room service menu could have more variety

had laundry bins and appeared to be doing laundry or packing it or something right in the front lobby

several times were turned down for towels because they admitted they didn t do laundry for several days

the pool wasn't open for my kids

to get to the restaurants and casino even without a shuttle

not much for kids to see besides the clemente bridge and a baseball game, but there is the warhol museum

hotel staff members see this post, please use detergent when doing laundry the bed covers, bathroom towels, and

had to run the gauntlet through laundry bins and staff to find the stairs to breakfast and lobby

has a laundry facility

that the pool wasn't open

pool and gym had no towels the entire stay

dirty laundry left in room

great location with a restaurant and bar on site. staff very friendly and helpful

found a mouth mouth/teeth guard under the bed and the kids were grossed out because of that

, no room service on home games

would have been quieter at a kids hotel in disney land

there was no laundry service

rooms have workout equipment in the room along with a gym

restaurant is close by on the 5th floor, along side the gym which is very clean

other rooms room service or plain trash was left out of rooms doors for several hours

are for the pets was not open hence had to take the pet away from the hotel for 5 mins to do its

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

no too many options for f&b limited services for laundry

dollars for wifi access (i would expect this to be free for guests) and nearly 70 dollars for a room service

is in my opinion that there should be no charge for wifi

that you had to pay for wifi

operated laundry facilities, but there was no place in the hotel that could provide any quarters for the

i also used the free laundry facility which was very handy and a nice perk

wifi didn t work and the reception was very unhelpful and inattentive in solving the issue

no room service

staff was great. bar great

key room card maker, ice maker, laundry room, printer for receipt)

of laundry services, $27/night parking was a surprise, the toilet and microwave were dirty when we

they left dirty laundry in a basket in the closet

only thing that we didn't like was there was a fire in the kitchen and we had to evacuate in our

the breakfast....

i loved everything about the hotel. it's sleek and trendy look down to the breakfast.

we will be back again with our kids

very clean , excellent wifi

location and pet friendly for our large dog

breakfast was not as great as i expected and they ran out of the muffins i had wanted

lovely great room with breakfast

safe parking on street

stayed here with my family (my wife, my kids: 11 years old daughter and 7 years old son) as a stop point when

there were snacks available at all times and all you would need for a healthy breakfast

the hosts were super friendly, they had a great selection of food for breakfast, the location is great for

housekeeping did not clean the room - left trash and dirty laundry

asked for laundry service on saturday evening and i dropped my stuff at the front desk

no plastic bags for laundry

wifi is paid

pool reservations ! nice to have a private setting just wish they would extend hours beyond 5pm

no way to get laundry or dry cleaning. bar and restaurant could stayed open later.

website says there's laundry facilities in there or not

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

services. no laundry. amenities. parking

you can use the gym if you ask the front desk

were out of things (chicken tenders) and you can t purchace laundry stuff after the gift shop closes

the property was very clean, especially the gym

not a lot of space in bathroom. no room service menu.

we went as a fun night away with our kids so they could go swimming and the pool was absolutely freezing

we went as a fun night away with our kids so they could go swimming and the pool was absolutely freezing

let a truck with a trailer take up 8 parking spots

the breakfast was the best i've ever had at a hotel - even better than embassy suites

the breakfast

beautiful clean hotel friendly staff delicious hot breakfast there included

parking lot could have had better lighting.

not enough soft chairs. doors slamming,laundry room across the hall to noisey.

spacious rooms and laundry on site

i liked the laundry facility onsite also

i loved there was onsite laundry facility as well

room was 116 directly across from the laundry room and staff cleaning facilities

or laundry bag

no laundry no goods staff no cleanliness

breakfast cut way too early

room size, hot water and breakfast was fine. free parking

clean at all; no kitchen; breakfast was disappointing (given in a bag

this was the end of our vacation, and reluctantly we had to do a small load of laundry

laundry

pool had long hours. laundry available. it was clean. staff were awesome!

kitchen staff were very accommodating as well

especially the breakfast

the ventilation in the pool area was terrible and chlorine was to strong it made my kids sick

breakfast was nice and the cost was great

kids enjoyed the pool.

our three kids were disappointed

pool was a little cold but that didn t stop our boys from getting in!

it s also pet friendly

parking was great

breakfast open 6-10am with 24/7 free coffee, tea and cookies

breakfast was excellent. room was comfortable. staff was great!

room was infested with the little sugar ants. had to pay for wifi.

the location, quietness of the room, tv channels and services provided (breakfast, laundry).

the fact that there was a laundry room for guests to use.

few amenities not available due to covid19 like breakfast

free wifi was too slow to be usable and the paid option was barely usable.

$25 per night for a pet is highway robbery especially if your pet is well trained

room smelt kind of bad, we asked for a non smoking room and was put into a smoking room

free parking, room has a/c and fridge

soap was 2 single bar soaps beds were very firm so personally not comfortable room for smoking but windows don

there is a parking lot with plenty is l of space which is nice

clean, parking just in front of ur room door, staff mr deepak was good

staff , pool , the room

no hot breakfast, and the bar and cafe was closed due to covid-19

pool is a wading pool only

loved the facility especially the ev chargers!

wifi was incredible, staff was so friendly, our room was clean and beds were so comfortable, the tv

the laundry room was not available and the gym could use some new equipement.

laundry was not working

the bed was very comfy and the lady who did breakfast was awesome

everything, the friendly staff, the room, the pool, breakfast was very yummy

the parking

room was close by the laundry room, someone used the washer and dryer 5:30am, woke us up

laundry room was one hour late opening one of the mornings i was there.

we take these night getaways every month to have a night stay away from the kids and prioritize our marriage

was excellent in handling a very large wedding party, had room clean and ready on early check in

it's was clean, the pool was nice and warm. enjoyed the breakfast.

gym was also clean and included all basic training devices

breakfast area was very messy and kitchen service was very slow as only one person was working

clean rooms and gym and pool are decent.

i know we are still going through a pandemic but i wish the pool was open.

everything great, the only minor thing i would improve a bit is breakfast.

but they could at least clean it literally takes a rag and some soap and throwing stuff in the laundry

laundry aide was appropriate location privacy provided wifi connection

the laundry is very affordable and there are alot of great restaurants nearby

doors and guest laundry room

laundry took four hours to clean and dry

amelia in laundry and the rest of the housekeeping staff were

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

a very good laundry room

of hotel was very nice very good breakfast bar

entrance to the hotel parking lot had a divider on the highway

breakfast was decent. it had several options.

breakfast was good

breakfast was also very good

arrived lat for breakfast so there was not much available

the breakfast was not exactly what i would have loved