fix the wifi and clean better

after arriving, eating at joe's/lou's lounge (by the way, the bar tender/waitress, was very nice); and settling

also, plenty of parking

the complementary breakfast was from 6 am to 9 am, thought it could be till 10am

pet friendly!

staff was very nice, free breakfast, wifi, and the pool was nice

wanted to relax and a group of kids were running, whipping a ball at each other almost hitting other guests

gym was small. room temp was cold and couldn t adjust. no hot tub

wanted to relax and a group of kids were running, whipping a ball at each other almost hitting other guests

for parking was not disclosed

also, the parking lot was full of potholes

staff were very friendly and breakfast was very good.

great breakfast. nice pool

could use more parking lot.

location great. breakfast great. room, ok. parking good.

staff was very loud at 11pm we were right next to the laundry room and snacks machine

smelled like marijuana whole time so obviously nothing is enforced about drugs, there's only laundry and vending

hotel employee was great in the morning i was running a little late to the breakfast and she had taken down

great breakfast in the morning and the 2 employees we dealt with were amazing

the cleaning staff did not honor our late check out & made excuses for not going down to see the list instead

i was none the less glad they had a laundry

i think it may have been from laundry detergent/fabric softener used

the breakfast bar had fruit that was over ripe. it had oatmeal but i would have enjoyed grits.

the staff was extremely pleasant and there was always parking.

there was not an adequate supply of towels at the pool.

need a hot breakfast instead.

cold breakfast sucks! covid-19

rooms were new and well laid out. full kitchen plus table for 4 in our room.

we even left early before breakfast the staff person that morning gave us a couple muffins to go

the staff are great. the room was very clean and smelled fresh. nice variety for breakfast.

quarters for the guest coin laundry were not available, either at the front desk nor from the change machine

stairway carpet looks like it hasn't been vacuumed in years, laundry room was

our room was next to your laundry room . did not get any sleep./

we also liked the size of the pool even though we did not get a chance to swim i it

the parking area for entrance 8 did not feel safe

mistakenly did not request a non-smoking room

cleanliness was awful staff seems to not care much about what room is smoking and not smoking

i liked the spa tub in the room it was very nice.

parking lot is small room 212 was absolutely disgusting

spa tub barely worked.

the lobby was dirty, trash was laying on the lobby floor and floor of the laundry room

laundry room was rundown

there appears to be a laundry room right in the front and there were dirty cloths every where

did not understand if we were responsible for stripping our bedding and bringing all laundry down the hall

laundry facilities

we wish there was laundry facilities available for the guests.

cozy and good breakfast; did not like yogurt they provide

location for where we needed to be with good range of restaurants nearby and good parking

there was a breakfast included

breakfast options, like pudding cups that you don't normally see, as well as the regular breakfast

the dryer in the laundry room took almost three hours to dry a small load

laundry only had a washer and dryer took 3 hours to dry one load of clothes there should be more

bathroom was filthy, bed sheets were not changed, dirty laundry in our room

this is not carpet you ever want to be barefoot on and bring your own lysol wipes

parking is near or right outside the room

perfect location for what we were doing, pet friendly

were attending an event early in the afternoon and the front desk clerk was able to get us an early check in

wished there was a hot tub. pool was very comfortable, though.

at the desk was super helpful after a long day of driving and went out of her way to greet my kids

shower grab bar and clothes hook in bath room fell off the wall in the third room

the guest laundry came in handy as well

the kids enjoyed the pool, and we liked the fitness center

clean, great location, awesome breakfast, easy to navigate, wonderful staff.

the kids enjoyed the pool, and we liked the fitness center

resurfacing team - worried about car- very limited parking- hard to find spot

for your wealthy businessman traveling type but a low key quiet nice place for a stay and do some laundry and

and a laundry facility

free laundry bag in room

laundry room was close to our room

elevators a d laundry facilities could use upgrade.

we really liked the breakfast bar each morning

the breakfast bar area could have been a little bit bigger with more seating available

parking was very tight, limited

very clean multiple breakfast options elevator access

getting out the parking lot was a times difficult

very well lit parking

free wifi

breakfast was good

) kids we’re running up and down the halls at 1:30 am (yes not hotel related but maybe staff could

clean room great bed, good breakfast and great staff.

parking was a little cramped, water pressure in the shower was low, sheet had a stain on it.

the coffee bar and snack/restaurant were closed

was a lot of loud noise coming from kids in the open restaurant right next to the check in desk

there is no restaurant but a breakfast/coffee bar - with ridiculously poor choices and even more ridiculous

pool not open and no breakfast bar due to covid-19

like the fact that it comes with a kitchen and all the room door shut they have privacy from the living

free breakfast has several options

breakfast wasn t that good and the next morning the pool was out of order

location. kitchen.

it was a one bedroom with full kitchen. that was great!

the breakfast was excellent. great food great waitresses .

the breakfast buffet hours. they could make it until 11am.

room service was terrible

if you're traveling with your pet this place would be perfect

from the front desk to the valet to the bar tender to the cleaning staff

the building instead of making it know that it's connected to l a fitness, and that's where the gym is and the

the registration /lobby is on the 2nd floor, which is a little inconvenient when you have kids and lots of

if you have plenty of time you'll enjoy the free gym access, lot of restaurants just across the street

it was not breakfast yet, but she offered us two muffins, and went and got them, putting them in a bowl and

free breakfast is nice too

they need new laundry equipment.

laundry room, small shop with food, snacks, drinks and toothpaste etc

could you put a laundry on another floor

gym, good features in the room for using electronic devices, preparing or storing food, laundry on premises

refilled even though there was a half hour of breakfast service left, and in the evening food the bar had only

we looked at the other towels thinking this had to have got tossed in the wrong pile in the laundry or something

machines in the gym could be newer

air conditioner didn t get very cold and the main tv in the room wouldn t connect to wifi

my daughters and i had drinks at the bar good friday and the bartender was exceptionally nice and helpful

love the stained glass and fireplaces

the exercise room and free laundry were a bonus

the laundry was free the employees were excellent

i love that the laundry facilities are no charge, except for laundry soap

good location, pet friendly, and spacious room

thought the kitchenette was a nice bonus

he went into the laundry room and folded some towels from the dryer for me

laundry attendant, exceptional

staff was not always at the front desk when needed they would be in the laundry room speaking to other staff

dirty laundry was piled out to the evaluator

it's on a hill!! parking was tough due to the hill! be careful

laundry facility was broken

the website only says the laundry facilities, gym and pool are closed until further notice

quite a few things broken in rooms, laundry, ice

it might make things easier for guests if there was a laundry room instead of just the one washer and dryer

laundry was a point to choose this hotel, but there was no soap, so i needed to go and by soap,

the stuff didn't want to let use the dryer in the laundry despite the sign there

laundry room and 24-h market on the ground floor added comfort to our stay there

didnt eat breakfast

breakfast was also good

parking spaces were a little tight for a bigger vehicle

somehow remembered my name amongst all the other parents bringing kids to college

this time i asked for early check in and late check out

regina at the bar was really great as well

pet friendly

the staff were extremely friendly. the 2 lady s working the bar were amazing and sweet.

large laundry room and full kitchen to make a light dinner

had a gym with elliptical machines free weights

clean, friendly and modern, teenager and pet were happy! win!

pool was closed

- gym and pool were rather small - and poorly equipped

self laundry was a big plus for us since we are travelling

needed to do some laundry

were charged $75 pet fee that was not listed on booking

super shuttle service got us everywhere we wanted to be in pittsburgh that evening

the apology breakfast voucher that was slid under our door was only for 2 guests so my kids had breakfast

no laundry facilities on site

the pool was shut down early because of rowdy kids

to pay for $10/night parking privelege

fyi since i noticed: when baseball teams come, need to enforce with coach, kids should not be running around

accommodations, location, breakfast.

the laundry services only has 1 facility with 1 washer and 1 dryer for the entire property

parking and no microwave in rooms

free parking and location

gave my king room away which i had booked months in advance, the bar was out of a lot of supplies for the few

bar and pool area were shut down

laundry available

trashcans overflowing, dirty laundry in the hall for day

free soto the gym and pool area

breakfast was good and nice to ha be a couple of warm items we really enjoyed the shuttle van to

the breakfast was great!! eggs, bacon, sausage, and potatoes, plus tons more!!!!

the amenities were missing; simple items such as a laundry bag, washcloths and bath mats were unavailable

pool and gym

outstanding service great location and a good breakfast to start the day

breakfast workers could have been a little friendlier and have kept the area a little more tidy

the kids had a great time

it is pretty quiet on the property which is a good thing, and there s a laundry room near the lobby

we loved all the amenities, the bar, breakfast, gym, laundry room

i could hear the laundry room in the evening

food was excellent , laundry on site and they even gave me detergent

kitchen staff were pleasant and very accommodating

also they were folding laundry in the lobby of the hotel

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

could connect to wifi, and was charged for parking after i was told it was

we came to get the kids out of the heat because it was very

10 person limit in the pool, no happy hour or hot breakfast available

had an issue with guest laundry

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

has laundry too for long trips

free parking and breakfast were great

wifi signal was not very strong

so lovely! so well restored and comfortable. great breakfast and staff.

shuttle service was excellent, we used it to go back and forth to the baseball game

overall more peaceful than major hotels the shuttle service was a wonderful feature and monk's bar was a great

breakfast was perfect

room service was good

room service is also a great option as well

the beds were very comfortable we enjoyed the free wifi

machine on my floor was broken, they did not have a lot of tv channels, you have to pay to watch kids channels

location, modern, friendly and great gym.

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

the pool and hot tub , the laundry facilities, and rooftop patio were all great

helpful staff, guest laundry

there was a coin laundry so it was convenient to use

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

i would like and inclusive breakfast, but the stay was amazing.

no complimentary breakfast for the price and no pool for kids

the gym wasn't as nice like i thought it would be.

room and gym

there is no mineral water available even in the minibar no regular laundry service although you can ask the

major complaints: water - only fill up station that i found was in the gym

long time to get car from valet, needs another bar or restaurant perhaps!

room service did not freshen up our room sat -monday

hotel didn't do anything to help to get a reservation at the hotel bar or resstaurant.

had laundry bins and appeared to be doing laundry or packing it or something right in the front lobby

several times were turned down for towels because they admitted they didn t do laundry for several days

good breakfast and friendly customer service.

there was no wifi either day we were there either which is very annoying but manageable

breakfast bar was out of many items including coffee on saturday morning due to being very busy and

dirty laundry left in room

comfortable and large room with a mini fridge and semi-kitchen

not having hot breakfast option like normal.

close to pnc park,shuttle driver was great and the breakfast crew was wonderful

found a mouth mouth/teeth guard under the bed and the kids were grossed out because of that

pet charge very high at 125 normal rates are only 25-30 and had to pay for internet majority of

quality was the best i've ever had and i travel frequently room service timing and quality of the food was

no room service

great location. very convenient to hockey arena and football stadium. the gym was fantastic!

beautiful property. and pet friendly!

more laundry facilities

laundry soap that is used to wash sheets and towels should be unscented

location, size of room, newly remodeled, complimentary breakfast

we came in from 6 hours away and they were even able to accommodate our early check in request at noon

my kids enjoyed the layout of the rooms n it gave

there was no laundry service

close to everything. pet friendly, nice exercise room.

our only recommendation is to add a handicap bar at the bed.

the room is spacious too with a nice bed, gym tools , lg tv and a safe

very costly no room service

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

no too many options for f&b limited services for laundry

they server breakfast with very limited items in the room with 20% room service charge and some delivery fee

room was great, bed was amazing with different comfort pillows and room service was wonderful

room service menu. worst czr salad i've had. so salty.

they left dirty laundry in a basket in the closet

key room card maker, ice maker, laundry room, printer for receipt)

of laundry services, $27/night parking was a surprise, the toilet and microwave were dirty when we

the gym area was decent but equipment was sticky and gross- yoga mats desperately need to be replaced

hotel offered a free shuttle to the rivers casino, and even gave myself and my fiance vouchers for free slot

hotel staff members see this post, please use detergent when doing laundry the bed covers, bathroom towels, and

has a laundry facility

had to run the gauntlet through laundry bins and staff to find the stairs to breakfast and lobby

one poor kitchen lady is all i saw trying to keep up with the amount of people coming in to eat

we also had unpleasant neighbors who were drunk kids and not much was done about their profanities yelled at

i also used the free laundry facility which was very handy and a nice perk

operated laundry facilities, but there was no place in the hotel that could provide any quarters for the

calling room service in the morning is not what i would do when i just got out of bed

hate hilton's wifi connection process

we went in one morning and sat at the bar and servers were around but noone came up to us for 10 minutes so we

housekeeping did not clean the room - left trash and dirty laundry

no plastic bags for laundry

asked for laundry service on saturday evening and i dropped my stuff at the front desk

breakfast was great with plenty of different choices and enjoyable to eat

kids loved the breakfast and pool

employee in the breakfast area was outstanding

i wish i had stayed longer so i could've had a chance to use the gym but it looked well equipped

spacious, clean, comfy room, great shower, great breakfast with great view over the monongahela, super friendly

location and pet friendly for our large dog

also as a bonvoy member i felt i should have been with the protected wifi service

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

no way to get laundry or dry cleaning. bar and restaurant could stayed open later.

website says there's laundry facilities in there or not

services. no laundry. amenities. parking

location, nice restaurant and gym, staff was really friendly and helpful

this more a dorm room experience, not something i was looking for when i am out with kids

staff was on site early each morning to lay out breakfast

free street parking around the block

convenient parking,great location

the hosts were super friendly, they had a great selection of food for breakfast, the location is great for

were out of things (chicken tenders) and you can t purchace laundry stuff after the gift shop closes

hotel pool was typical nothing to brag about, but still clean and enough for the kids to splash around in

pet friendly

first inning of ballgame i traveled for, no key to get to the pool, plus was told parking ticket would be stamped

restaurant on site with bar was convenient and the food was excellent

breakfast was great and centrally located. loved the natural light and the decor/color combo

breakfast, location, parking

always have a pleasant stay when i am there. breakfast selections are great.

the gym area and staff was very nice

the staff, the hot breakfast, the quiet atmosphere, did i mention the staff?

i had to do some laundry and the machines did not clean the clothes well at all.

no gym or hot tub open, no food

lobby was really nice. restaurant/ bar on site. rooms were clean and comfortable.

clean spacious rooms. front desk staff were very helpful. lots of parking.

for 1 adult and 2 kids it was outrageously priced

in laundry room had to stand out in weather for hours

spacious rooms and laundry on site

i liked the laundry facility onsite also

room was 116 directly across from the laundry room and staff cleaning facilities

i loved there was onsite laundry facility as well

or laundry bag

no laundry no goods staff no cleanliness

parking right outside my room

clean, friendly staff, nice pool, free complimentary breakfast, good for the price.

to make it better i had a smoking room and it didn t smell like any smoke upon arrival

was located across from the laundry room

any used laundry had to be thrown down the laundry shoot by us

a pet running around at night in the room above

only 2 handicap parking places

bacon for breakfast.

pool had long hours. laundry available. it was clean. staff were awesome!

laundry

this was the end of our vacation, and reluctantly we had to do a small load of laundry

parking

we travel a lot with two kids in club sports and this was one of the nicest hotel we stayed in

laundry room was one hour late opening one of the mornings i was there.

room was close by the laundry room, someone used the washer and dryer 5:30am, woke us up

liked the free breakfast, the pool ,the staff was very friendly, it was clean the rooms and comfortable

it's was clean, the pool was nice and warm. enjoyed the breakfast.

the breakfast spread was good as well

let a truck with a trailer take up 8 parking spots

however this parking lot area could use a repaving

the breakfast was the best i've ever had at a hotel - even better than embassy suites

breakfast and coffee were great.

location, room , breakfast, parking

the gym

clean rooms, restaurant was excellent with great prices, and the gym was the best i have ever seen in a hotel

the fan that turned on in the pool, it froze us out of there!

booked a hotel with a pool on purpose so our kids could swim

the breakfast there is also good for a free hotel breakfast

good for kids

was friendly; ample (and free) parking and more than enough room for one person

the first room i was in was smelly and the gym facilities were very average

happy for the fitness center and the filtered water cooler there

staff very helpful, always smiling, the pool was fun for kids

staff allowed us late check out without hassle, that was huge

breakfast was alright

location, friendly staff, parking

the fact that there was a laundry room for guests to use.

the location, quietness of the room, tv channels and services provided (breakfast, laundry).

breakfast

friendly staff. had grab& go breakfast. pet friendlt

place was unkeep outside and had dog dropping in the parking lot.

great breakfast

breakfast was decent. it had several options.

breakfast was good

cleanliness, personnel and breakfast selection and quality.

the breakfast was not exactly what i would have loved

laundry facility came in handg

to pay to wash laundry

family really enjoyed the indoor pool

the pool restriction is a pain

comfortable beds, good wifi

laundry took four hours to clean and dry

laundry aide was appropriate location privacy provided wifi connection

the laundry is very affordable and there are alot of great restaurants nearby

doors and guest laundry room

but they could at least clean it literally takes a rag and some soap and throwing stuff in the laundry

a very good laundry room

amelia in laundry and the rest of the housekeeping staff were

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

entrance to the hotel parking lot had a divider on the highway

parking on site comfortable bed large room good breakfast