pool area was nice. staff was friendly.

room selection, easy check in, breakfast selection, modern and clean, staff was incredibly friendly

wifi access was available only via web registration page, no iot web

getting into parking lot is a little confusing

had to go to light turn around and then turn into the parking lot had trouble finding how to get in at

i had to do some laundry and the machines did not clean the clothes well at all.

the world famous chocolate chip cookies were nowhere to be found (disappointed kids) 2

has a covwredindoor/ outdoor pool

we even ordered room service and the food was delicious

there was no room service during the three nights i was there.

was located across from the laundry room

any used laundry had to be thrown down the laundry shoot by us

need to close all the way to block parking lot lights, make sure not spots on sheets and tv remote didn t

parking was tight because a getting a new coating on half

clean and in good condition. breakfast included and pet friendly.

add laundry facilities

no laundry

mentioned above, we were across from the laundry facilities and could hear the staff talking in the hallway

location is easy to get to with plenty of parking

plenty of restaurants in the same parking lot

the gave us an early check in so we could sleep before work.

paid extra twenty five dollars for an early check in due to traveling, and they told me the room would be cleaned

i called the next morning to see about a early check in because i had to get ready for a funeral

property was super clean and had alot of amenities, such as laundry facilities and nice workout room

free guest laundry

bed was very comfortable to sleep on, also having complinmentary laundry as well was a bonus

convenient location, free laundry, nice fitness area

desk said they were out bc they had no staff to do the laundry

no laundry service like advertised

couldn't access pool, workout room, no laundry

staff doing laundry in main lobby

laundry is available, takes cards, no coins needed which is nice

the kitchen and laundry are still under construction, and the free breakfast is granola bars and fruit

working ice machine and laundry on floor

dryer was broken and the one that worked took 2dollars off of me,no quarters at front desk for laundry

close to everything you need (cranberry mall, sheetz, getgo) upmc hospital and turnpike laundry on every floor

one tv station the spotlight on the parking lot came right into our room and there was no drape to pull

the location, and the pool

parking was a lil difficult coming back later at night

on our floor, kids were whooping it up and their parents did nothing to stop them, because their parents were

all the facilities were great,the gym and indoor pool were both very clean and well maintained.

nice breakfast

this stay was horrible, we were woken up at 12:18 am by kids running up and down the hallway and the kicked

staff was very friendly, room was clean and the bed was comfortable. decent sized pool.

but the kids still loved it

breakfast and bar prices were very high

but the kids still loved it

parking was adequate

the staff was all friendly the pool was nice having laundry facilities available was great

the laundry area was great so we didn t have to travel back home with days of dirty clothes

wish there were more breakfast options, even though they had alo

roundabout in front of hotel was a little confusing and it could use more parking.

it advertises a full kitchen, but you have to request a cooking burner from the front desk

additionally, the wifi is terrible

everything especially the pool

me a fabulous dish of scampi and kept checking back with me if i needed anything else before kitchen closed

small bar in room

kids in parking lot tossing a baseball by the parked cars

travelling with kids a pool is a great treat for them this time of you

getting car parking slot was difficult.

very clean. very comfortable bed. nice pool, had towels at every seat. just a great experience.

noisy kids running through the halls with no parental supervision

the kids were unmanaged and out of control; making for our stay to be very unpleasant

pool looked like it could use a cleaning, although it was late in the season

location and full kitchen in unit.

to many kids in the pool and hot tub.

loved the pool and the hotel let us stay over our rsvp timing due to us only in the pool

liked the pool , and things to do for kids

no laundry bag in room but that's a minor concern

i also didn t understand why there were not trash can liners or laundry bags

kids lived the pool

the pool water was cold

my kids loves the breakfast and i loved the healthy choices

room was very dusty, the towels were no absorbent, scratchy, very noisy and no laundry bag was in room

no washer and dryer. they really should add laundry machines.

laundry room is a little expensive. but i do appreciate to have the ammentity.

was dark room with broken light , was pet friendly on internet yet charged $ 40 extra for our shih

great breakfast

i was happy the pool opened that weekend for the kids

great pool tempature!

breakfast was great

pool could be bigger/warmer.

easy parking and lobby was attractive

the exercise room and free laundry were a bonus

the laundry was free the employees were excellent

i love that the laundry facilities are no charge, except for laundry soap

spacious parking

good location, pet friendly, and spacious room

cleanliness was awful staff seems to not care much about what room is smoking and not smoking

parking lot is small room 212 was absolutely disgusting

breakfast was not that great. nothing hot.

i am not a huge breakfast fan, so the buffet met my expectations

a little more cleaning could be done in the smoking rooms

breakfast was also very good

great breakfast

the breakfast was not exactly what i would have loved

breakfast was very good. seating was spacious. good selection of food and seating.

cleanliness, personnel and breakfast selection and quality.

t daily cleaning of rooms and when asked i was told to place my items in the laundry shoot myself and bag up

had a guest laundry

combination laundry/exercise room

clean room. nice breakfast. friendly staff.

breakfast was good and lobby area convenient

laundry facility came in handg

to pay to wash laundry

parking at night all spaces were full.

wifi, tv working fine

the breakfast was hot and fresh, the dining area was very clean and was set for times were you didn't

dirty laundry was piled out to the evaluator

staff was not always at the front desk when needed they would be in the laundry room speaking to other staff

he went into the laundry room and folded some towels from the dryer for me

laundry attendant, exceptional

parking lots seem small and no big turnaround.

airport transfers, the rooms are very clean, comfortable and the facilities (such as a laundry room

wheaties this hotel many times i am parking for the airport

room had something in air (pet dander

reasonable, clean, nice restaurant and bar on site, convenient, decet fitness center

loved the pool, housekeeping was great, and staff was very kind

contractor that runs the shuttle bus for this hotel prioritizes their own parking customers over hotel customers

shuttle

our shuttle drivers were great. location great! staff great! room comfortable!

the bar restaurant was very nice staff was very friendly! food was delicious!

the shuttle got me to the airport on time for a very early flight

was across from motel laundry room and staff were very noisy

dryer in laundry has duct tape all over it

great breakfast

liked the convenience to the airport & that they offered a free shuttle to the airport, even at 3am

the place is comfortable the staff are so helpful even knowing my flight was early had breakfast ready and even

it was a great location. the staff was great. we loved the pool and the jacuzzi.

in some fun scavenger hunts interacting with our kids to keep them entertained due to the pool being closed

room service was excellent and front desk staff were very friendly.

comp'd a meal after room service delivery was so late

very clean, comfortable beds, friendly staff, nice pool

i can only estimate that in a laundry storeroom someone in there smokes contaminating folded linens on the

did not work dirty laundry left in hallway whole time of stay with blood on

is a light breakfast but it's not the type of breakfast that most people are used to at a hotel

room i got was non smoking but you can smell that someone waa smoking in it

location was great , could not eat breakfast because of our early flight

all night was a parade of kids and other loud conversations outside my door

super clean wonderful staff everything was easy to do parking , trip to airport ud83dude0c

liked that i had to travel with my kids and we all felt safe

enjoyed the pool area and the location of the hotel to the surrounding area was great also

they even helped me get scheduled for the shuttle as opposed to paying for long term parking at the airport

doors and guest laundry room

laundry took four hours to clean and dry

the laundry is very affordable and there are alot of great restaurants nearby

laundry aide was appropriate location privacy provided wifi connection

but they could at least clean it literally takes a rag and some soap and throwing stuff in the laundry

amelia in laundry and the rest of the housekeeping staff were

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

a very good laundry room

manager/owner was very kind and assisted us when we had to call in order to request early check in

the breakfast was amazing!!

glad to have laundry facilities on the property

free parking at the hotel.

breakfast in the morning is so good and convenient

you need more parking space.

the kitchen staff was very friendly

the laundry area was out of order. i had to use the laundry facility at a property next door.

the friendliness of some front desk staff. no trash bags in rooms or laundry bags. thin walls

loved the pool, loved the location being close to dinning and grocery stores to accommodate family travel

like to have breakfast be available later than 9 am

great location, clean, plenty of parking.

no housekeeping service due to covid and yet bags of dirty laundry laying in the halls

the same as the laundry bag

no breakfast, no laundry, and no cart to transport my property from the car to my room

i love the bar as well

i choose this hotel because of the pet policy and hot continental breakfast since i've been without power for

a two bedroom which i was surprised was actually two separate bedrooms plus living room and full kitchen everything

bedding, large pool and hot tub, good free breakfast with waffles and hot foods, convenient parking and elevators

it is cheaper than parking at the airport and their shuttle services are always on time and professional

when it was supposed to be free parking

the breakfast was great! we liked the room we had just because it felt

breakfast was great

shuttle & breakfast wasn t in service

i returned for the following: quiet location, convenient to my purpose, lots of parking that felt safe, good

no breakfast, safe area, room cleaned every day

breakfast not available, buddha statue in front area a little strange.

laundry on-site was clean and well kept

customer appreciation dinner...very nice.... laundry area and whole grounds very clean...

i used the gym and did not see cleaning wipes or something to wipe down equipment after use.

was spacious and comfortable, having a kitchen was a plus even though we did not use it

i like that each room had a usable kitchen

our room was right across from the laundry and ice maker, so it was noisy at times

had a room across the hall from the vending machines and ice along with the laundry so needless to say i was

the wifi. it was a poor connection and became frustrating.

i thought the complimentary wifi was a little on the sluggish side.

i wish the covid-19 pandemic didn't result in no breakfast...but, that's not their fault!

trashcans overflowing, dirty laundry in the hall for day

laundry available

we were told upon check in that the wifi was not working, it stayed that way the entire stay of our time from

room had a microwave and fridge and the wifi was good

wifi was down and it was an important factor booking this hotel

ate dinner at bar and food was great

swimming pool gym lobby

convenient to airport and parking and shuttle service nice staff bed was very comfortable

pool and gym very

prices at the bar are outrageous

breakfast was perfect

so lovely! so well restored and comfortable. great breakfast and staff.

location isn t too far from the things we wanted to do and there was ample parking which was wonderful

free parking :) nice staff as well

parking was free and very close

the laundry area was small

was helpful and laundry room area was clean and efficient and affordable

we informed the front desk and were told our option was to wash all our clothes in the laundry at their expense

everything was clean and there was a full kitchen.. really nice if you have kids!

the kitchen was nice do we didn t have to eat out for every meal.

had to get our own towels, take used to laundry shoot

they are renovating the hotel so parking is scarce

the pool and hot tube were closed.

not having access to the pool due to covid.

our son enjoyed the heated indoor pool and we loved the quite time 9pm-9am the hotel offered for the guest as

our room was next to laundry room washer and dryer ran all night ud83eudd74

hot tub would be nice but pool was nice

waited an hour for the airport shuttle back to the motel to retrieve our car after our flight

wifi access

clean, good breakfast, nice staff, clean pool

laundry and gym were also closed for renovations and not available for use

they offered and then set me up with personal time in the pool

when we got to the light at the property, we had to try and figure out how to access the parking lot

allowing us a late check out on our last day

pool was too cold

did not like having to wait for the shuttle and taking the shuttle to the airport

we'll probably stay at a hotel close to the airport that has complimentary parking with a shuttle next time

it's just another hotel connected with a shuttlebus, and when we left in the morning people had to wait for a

to have been able to park our car here, but we opted to use off-site globe parking and have them shuttle us to

the room service was excellent and the quality of the food was amazing

key room card maker, ice maker, laundry room, printer for receipt)

they left dirty laundry in a basket in the closet

of laundry services, $27/night parking was a surprise, the toilet and microwave were dirty when we

the amenities of the kitchen were lovely to have available to us

the pool was crowded and exceeded the occupancy rule as well as kids unsupervised playing with life saving

dirty laundry left in room

i love the restaurant aspect also the bar area was full, very nice hotel

expensive parking fee, tiny pool

the pool was a little to cholrified

the bar at the hotel was open late and fabulous

had laundry bins and appeared to be doing laundry or packing it or something right in the front lobby

several times were turned down for towels because they admitted they didn t do laundry for several days

at pool and gym was missed

pool was small. breakfast could have been better.

there was no wifi either day we were there either which is very annoying but manageable

vending and ice on every floor, not the 1st floor with laundry

didn't get to use the pool or exercise room, wish we could have.

i liked the fact that there was a pool, though i didn't use it

convenient access to the city friendly staff excellent hot breakfast well maintained indoor pool

the gym was not open at 6:15 a.m

no plastic bags for laundry

housekeeping did not clean the room - left trash and dirty laundry

asked for laundry service on saturday evening and i dropped my stuff at the front desk

it was also very close the the casino that we visited while we werere there

my kids get mad if i don't get it booked in time for our concerts

used on site laundry and staff was v

the receptionist seemed a little put off when we asked her for change for our laundry.

breakfast was excellent, fresh even when very busy sunday morning

free breakfast was excellent and room was clean.

is a free shuttle to the airport, but no where did i see that there was a $5 per night parking charge, even the

very friendly staff. so helpful. nice laundry facilities!

good location, great laundry prices compared to surrounding laundromats. good size room

this was the end of our trip and being able to do laundry on site was really handy

world delivery drivers finished their shift come back to the parking lot and throw their trash all over the

beautiful breakfast, wonderful bed and linens, it far surpassed any other similar hotel in the area for price

was like it wasn't part of the hotel: we entered in the back, went through the aisle where the laundry facilities

then there was the gentleman josh stanson cna who went out of his way to find me a place to do my laundry ( we

no laundry

awesome breakfast and pool!

the shuttle service driver was as nice as nice can be

there s a laundry room which was clean

though i didn't use the equipment in the kitchen, i think it's a pretty good design have such a funciton in a

kitchen in room

room was great and breakfast was phenomenal. pool could be warmer.

there s a kitchen which would have been great if i stayed long enough to cook a dinner vs bringing food/

well equipped bedrooms with a laundry on-site which is very handy

it was nice that i didn't have to pay extra to do a load of laundry

other than my room being right next to the laundry room, it was a good room.

many amenities for a decently priced hotel (pool, fitness center, free parking, laundry facilities, excellent

layout of room, updated kitchen, breakfast, social gatherings. free laundry for guests!!

the fact that there is a laundry facility on site it should be a easier process of getting quarters

the pool was closed the second day

with the hotel but my schedule didn't allow use of pool- need to include free breakfast like other hotels

pullout bed that was supposed to be big enough for two adults was barely big enough for my two kids

very friendly staff, rooms clean, pool was very nice

the facility also had a laundry room and gym

the hotel was also equipped with a laundry room and a small but well stocked pantry

the cleartoken laundry setup is not useful for foreigners to setup

free laundry service

i was unable to use the on-site laundry facilities due to payment restrictions

the laundry was in desperate need of new machines!! were extremely dirty and old.

shower had good pressure, and the breakfast was good

pool area beautiful. bathrooms could use some updating

breakfast was nice. housekeeping was very nice and helpful.

loved the kitchen in my queen suite

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

has laundry too for long trips

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

had an issue with guest laundry

location was perfect. and free parking was great

the gentleman in the laundry was happy to dry them for me and tried to refuse my

elevators and parking can be hard to find

good breakfast which actually starts at 3:30 am

even a pay and park and a shuttle to the airport

wish they offered more regular airport shuttle service

also they were folding laundry in the lobby of the hotel

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

rooms, comfortable beds, fast wifi, very friendly and helpful staff, modern gym and pool

clean, pool table was nice for the kids.

clean, pool table was nice for the kids.

area near office and laundry area smelled horribly of pot

laundry service due to renovation

know to use the laundry i needed quarters, nothing was really said about it and didn't know it even existed

i had to take my used towels to the laundry myself and request fresh towels

room is smaller than expected. laundry facilities were outdated.

great parking into building access

.good bar restaurant on site .very pricy.

pet friendly

the location to the penn state campus and planet fitness gym was perfect!

room service + there was no water in the room (bottle) or in mini fridge

laundry, pool ,breakfast coffee 24 hours and most of all the staff

kids they like to bring their own food and snacks on a trip and the room did not have a microwave

early check in was very helpful

everything is all inclusive gym, restaurant, shopping.

gym, location, staff,breakfast and room, clean, and quiet

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

services. no laundry. amenities. parking

no way to get laundry or dry cleaning. bar and restaurant could stayed open later.

website says there's laundry facilities in there or not

the bar closed too early!!

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

location - staff was great. quiet room early check in was great and appreciated

no room service

good location, nice gym

was saddened to know that there was no shuttle to and from airport and no complimentary breakfast

staff that was at the front deck at 11:00pm she was not nice to my kids at all we needed a maintenence man to

i also liked the fact that this was a pet friendly hotel, you would not know this until you actually see a pet

did not like the restaurant in the hotel or the fact that the only bar was inside the independently run restaurant

very clean room. staff was very friendly and helpful. love the shuttle to the casino.

the friendly staff. very helpful with late check out.

the staff, breakfast, snacks, laundry..

there's also a laundry room where you can wash and dry your clothes for $4

i booked i call directly to the hotel to make sure they have laundry facilities

convenient for self-service, grocery, laundry etc

we got lucky and were right across from the laundry and my son was able to wash his workout clothes and pack

no too many options for f&b limited services for laundry

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

the room also did not have free wifi

additionally, charging for wifi is not a good start

room service on the second day dropped the ball

helpful staff, guest laundry

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

the pool and hot tub , the laundry facilities, and rooftop patio were all great

there was a coin laundry so it was convenient to use

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

laundry soap that is used to wash sheets and towels should be unscented

more laundry facilities

i appreciated being able to workout and watch my kids in the pool at the same time

proximity to everything. it had a pool, great breakfast, cocktail hour and. bar

the suite was spacious enough for 2 adults in the king bed and 2 kids on the pullout couch

operated laundry facilities, but there was no place in the hotel that could provide any quarters for the

i also used the free laundry facility which was very handy and a nice perk

i walked to the strip, duquesne incline, north shore, casino, heinz stadium, and pnc park

desk staff didn t seem well trained, room service advertised but not available.

rooms were comfortable and wifi was very good. location was excellent.

there is no mineral water available even in the minibar no regular laundry service although you can ask the

spa bathroom was great

major complaints: water - only fill up station that i found was in the gym

the spa king room was the best decision we ever made, due to going to lush and using a few bath bombs

they have events for meeting with the guests, fast room service, beautiful and fully equipped rooms and much

there's no freebies here, but the space is gorgeous and the gym is really top notch

quality was the best i've ever had and i travel frequently room service timing and quality of the food was

the mini burnt almond torte i received via room service was pure pittsburgh

beautiful property. and pet friendly!

there was no pool. my kids were disappointed but other than that, it was very enjoyable.

there was no laundry service

been some kind of sports tournament going on and during both days of our stay there were a ton of kids running

the breakfast options.

free breakfast would make it 10/10.

not a safe place to stroll as a family with small kids