the laundry availability. parking available

free parking

problem with kitchen sink knobs turning but it didn't effect me using them once i figured it

parking lot was a little small

and the free breakfast could be a little more options

laundry

this was the end of our vacation, and reluctantly we had to do a small load of laundry

pool had long hours. laundry available. it was clean. staff were awesome!

this hotel have free parking and breakfast

the weekend kitchen staff, supurb

great variety at morning breakfast

my kids complained that there were no donuts but liked the blueberry muffins

everything great, the only minor thing i would improve a bit is breakfast.

clean rooms and gym and pool are decent.

the pool helped entertain our grandkids

a very good laundry room

amelia in laundry and the rest of the housekeeping staff were

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

friendliness of the staff. hot breakfast.

in and out of parking lot

room was 116 directly across from the laundry room and staff cleaning facilities

laundry facilities for guests were nice and fairly priced (as compared to other hotels we ve been

i liked the laundry facility onsite also

in laundry room had to stand out in weather for hours

i loved there was onsite laundry facility as well

no laundry no goods staff no cleanliness

or laundry bag

more parking area.nice place for.the money

+ they have free breakfast and coffeemaker in the room. + the room had a small kitchen.

no wifi, even though password was provided. bulbs burned out in half the lamps

doors and guest laundry room

laundry aide was appropriate location privacy provided wifi connection

laundry took four hours to clean and dry

the laundry is very affordable and there are alot of great restaurants nearby

but they could at least clean it literally takes a rag and some soap and throwing stuff in the laundry

breakfast + swimming pool + parking+ location 15 mn from downtown pittsburgh

the breakfast was good

it's a nice facility ....has a nice complimentary breakfast ...pool and fitness room.

breakfast was perfect and the beds were very comfortable

convenient location and great breakfast options

was a quiet area and felt secure in parking car in lot

the hot breakfast was excellent

the hotel itself was very clean, the staff was very friendly and its parking lot is well lit with ev charging

the pool was the best part. very warm...

wifi was very good never a problem with it throughout our stay

laundry, pool ,breakfast coffee 24 hours and most of all the staff

easy self parking

everyone at the hotel was very friendly , shuttle was perfect running 24hours. would stay again.

breakfast and comfy bed

early check in was very helpful

convenient for self-service, grocery, laundry etc

laundry facilities

i liked the kickback and that the hotel had a laundry facility.

i booked i call directly to the hotel to make sure they have laundry facilities

we got lucky and were right across from the laundry and my son was able to wash his workout clothes and pack

the fact that there is a laundry facility on site it should be a easier process of getting quarters

the swimming pool water was chilly for the kids but other then that it was great.

disinfectant wipes for gym area.

the cleanliness of the hotel and the pool. it was also quiet and the rooms have lovely showers

wish pool and breakfast were available.

then there was the gentleman josh stanson cna who went out of his way to find me a place to do my laundry ( we

was like it wasn't part of the hotel: we entered in the back, went through the aisle where the laundry facilities

no laundry

the wifi kept going down & was super slow.

hot breakfast included

were out of things (chicken tenders) and you can t purchace laundry stuff after the gift shop closes

there were no towels in the pool or the gym either day

lack of room service

i would like if the restaurant had a kids menu.

the pool stays open late so the kids loved that

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

website says there's laundry facilities in there or not

no way to get laundry or dry cleaning. bar and restaurant could stayed open later.

services. no laundry. amenities. parking

the location was perfect! you could walk to north shore and the stadiums and casino easily!

housekeeping did not clean the room - left trash and dirty laundry

no plastic bags for laundry

asked for laundry service on saturday evening and i dropped my stuff at the front desk

i often bring my dog to this hotel and i am required to pay a cleaning pet fee

the bar was attached to the front desk so sometimes you had to wait to get service.

of laundry services, $27/night parking was a surprise, the toilet and microwave were dirty when we

key room card maker, ice maker, laundry room, printer for receipt)

they left dirty laundry in a basket in the closet

breakfast, lots of options for kids but very few hot plate options/protein or those who are health conscious,

size of the room was great - nice living and kitchen (full size refrigerator, table and sink) space with large

the desk staff, valet, and breakfast staff were great

very clean , excellent wifi

we will be back again with our kids

i loved everything about the hotel. it's sleek and trendy look down to the breakfast.

spacious, clean, comfy room, great shower, great breakfast with great view over the monongahela, super friendly

operated laundry facilities, but there was no place in the hotel that could provide any quarters for the

i also used the free laundry facility which was very handy and a nice perk

wifi didn t work and the reception was very unhelpful and inattentive in solving the issue

no room service on sunday.

poor wifi connection and had to pay for parking

no too many options for f&b limited services for laundry

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

room service from fl2 restaurant was beyond great

the bar was awesome. the facial at the spa was phenomenal. the brunch was also very good!

the bar staff were great

attached bathroom, no tv in the room, you have to make your own breakfast, no parking

staff was on site early each morning to lay out breakfast

there were snacks available at all times and all you would need for a healthy breakfast

only street parking, entry code was not working, side dooor keys was quite difficult to use, no elevator

stayed here with my family (my wife, my kids: 11 years old daughter and 7 years old son) as a stop point when

there was no laundry service

been some kind of sports tournament going on and during both days of our stay there were a ton of kids running

pet fee was steep compared to other locations, but at least they were transparent about it up front

did not eat breakfast, but it looked really good

then the bar and restaurant was closed but i guess that's because of the pandemic

dirty laundry left in room

it entertains the kids and maybe adults

if i am paying over $500 a night for a room for one night i should be able to get room service without a problem

helped my daughter succesfully surpise me for my 70all the staff was great the people preparing breakfast was

everything was great! the kids enjoyed it

had laundry bins and appeared to be doing laundry or packing it or something right in the front lobby

several times were turned down for towels because they admitted they didn t do laundry for several days

breakfast was just so-so, but not bad

breakfast bar was out of many items including coffee on saturday morning due to being very busy and

wifi could have been faster

more laundry facilities

laundry soap that is used to wash sheets and towels should be unscented

location, staff was friendly, pool for the kids,

happy that the pool and gym were open

coming back after the baseball game and kitchen was closed

the gentleman in the laundry was happy to dry them for me and tried to refuse my

elevators and parking can be hard to find

very accommodating staff. great place for airport overnights. best breakfast ever.

parking, room, wakeup call, shuttle

also, they have a shuttle service to airport which is free

great gym, beautiful lobby.

room service delivered a complementary cake for my husband

the speak easy bar had great atmosphere - and drinks

with high-quality customer service, a great gym, and a starbucks in the lobby - it has it all

wouldn't normally matter, but i was traveling with kids and i guess i just assumed a 4 star hotel would have

there is no mineral water available even in the minibar no regular laundry service although you can ask the

that room service or restaurant could've accommodated past 11p for basic snacks/desserts

the rooftop bar

breakfast was very good and location was excellent

a fan of the food offerings for breakfast and happy hour, but it s free and people seem to love free stuff

hotel staff members see this post, please use detergent when doing laundry the bed covers, bathroom towels, and

had to run the gauntlet through laundry bins and staff to find the stairs to breakfast and lobby

has a laundry facility

), loud kids without adult company next door who kept us awake all night

if the pool was working it could be much better for us an the kids

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

bar connected to your hotel standard not helpful at all and very lackluster service i know

loved the staff breakfast was exceptional

had the breakfast burrito and it was excellent

no room service

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

helpful staff, guest laundry

the pool and hot tub , the laundry facilities, and rooftop patio were all great

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

there was a coin laundry so it was convenient to use

room service is also a great option as well

room service food prices are outrageous

nice hotel, had a large bar and restaurant inside

staff that was at the front deck at 11:00pm she was not nice to my kids at all we needed a maintenence man to

i wish i would have taken advantage of the 24 hour room service

the laundry area was out of order. i had to use the laundry facility at a property next door.

the friendliness of some front desk staff. no trash bags in rooms or laundry bags. thin walls

the king bed was extremely comfortable the hot tub and pool was awesome and it was open till 11pm

breakfast wasn t great, but cereal and toast and bagels were fine

the staff were very accommodating and let us do an early check in

many amenities for a decently priced hotel (pool, fitness center, free parking, laundry facilities, excellent

well equipped bedrooms with a laundry on-site which is very handy

other than my room being right next to the laundry room, it was a good room.

laundry for guests, spacious and comfortable rooms, and a delicious breakfast

it was nice that i didn't have to pay extra to do a load of laundry

i didn't expect a kitchen; that was a welcome surprise

the breakfast was great! we liked the room we had just because it felt

really like the size of the room and the kitchenette area was a plus.

the kids were running, slapping pool noodles on the water (while out of the pool), screaming, etc

we had to use the pull out couch and discovered about 30 unused qtips and a couple of kids snack wrappers

had 2 rooms 3 adults and 2 kids

free on-site parking and shuttle service

the hotel also offers a free shuttle to visit places in that part of pittsburgh

the best breakfast

breakfast was different

had an issue with guest laundry

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

has laundry too for long trips

kids wanted the fresh baked chocolate chip cookies like we have had at other hamptons.

also they were folding laundry in the lobby of the hotel

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

breakfast was simple and delicious

rooms, comfortable beds, fast wifi, very friendly and helpful staff, modern gym and pool

and i get this, it wouldve been nice if the bar was actually open, but really i think that was

laundry service due to renovation

room is smaller than expected. laundry facilities were outdated.

i had to take my used towels to the laundry myself and request fresh towels

area near office and laundry area smelled horribly of pot

know to use the laundry i needed quarters, nothing was really said about it and didn't know it even existed

trashcans overflowing, dirty laundry in the hall for day

laundry available

wifi was down and it was an important factor booking this hotel

clean, great breakfast, super nice staff!

the breakfast left a lot to be desired.

the staff is amazing, free coffee, free laundry, perfect

location, super clean, awesome amenities (cooked for my college kid and he got to do laundry) nice staff,

the hotel was also equipped with a laundry room and a small but well stocked pantry

free laundry service

the facility also had a laundry room and gym

glad to have laundry facilities on the property

very clean room and public area including gym and pool

breakfast was great and the hotel comfortable.

free parking at the hotel.

our second room was clean, but it had quite a severe odor of pet dander

there s a laundry room which was clean

more substantial selection of breakfast foods

location, ease of getting to the room, parking.

great wifi, i play loud music half my days but in the hallway u hardly could tell unless door opened

breakfast was very, very light! more of a free snack than a breakfast.

after the pandemic they will be able to have lobby coffee and continental breakfast again

no breakfast, safe area, room cleaned every day

free secure wifi connection that was strong

dated color scheme, warn carpet, hole in stairwell ceiling.

hotel is pet friendly, clean, fairly quiet with comfortable beds

very friendly staff. so helpful. nice laundry facilities!

good location, great laundry prices compared to surrounding laundromats. good size room

this was the end of our trip and being able to do laundry on site was really handy

no pool or fitness center.

friendly staff, good breakfast and clean room

used on site laundry and staff was v

the receptionist seemed a little put off when we asked her for change for our laundry.

room was spacious, with a full kitchen

not enough parking

free breakfast was excellent and room was clean.

our room was next to laundry room washer and dryer ran all night ud83eudd74

before the official breakfast time they still had several options for me to eat before taking my shuttle over

pool and gym the staff were nice and very plesant overall i had a nice

it was not far from everything, and they had a pool, small gym and breakfast.

clean, good breakfast, nice staff, clean pool

we loved all the amenities, the bar, breakfast, gym, laundry room

food was excellent , laundry on site and they even gave me detergent

it is pretty quiet on the property which is a good thing, and there s a laundry room near the lobby

i could hear the laundry room in the evening

nice breakfast options. clean and comfortable

the amenities were missing; simple items such as a laundry bag, washcloths and bath mats were unavailable

well the breakfast so basic

the free breakfast was awesome

hotel lobby is very nice too plus free wifi and good free breakfast

a pool and that's the only reason why i booked with that hotel was a ladies getaway for me and my kids

ate dinner at bar and food was great

location was good and the parking was free. the hotel was very nice.

could have told me when i checked in that i need to call to have my room service and not have to call room

shuttle didn t start until 4am

the friendly staff and the property is pet friendly

self laundry was a big plus for us since we are travelling

needed to do some laundry

the courtesy shuttle made exploring pittsburg simple and enjoyable

super shuttle service got us everywhere we wanted to be in pittsburgh that evening

the shuttle was excellent. staff very friendly.

large laundry room and full kitchen to make a light dinner

gym and pool

the breakfast was really good with lots of variety, and as a vegetarian i always had plenty of options

the pool was quite small, but no one was in it when we were so it was fine.

and the small kitchen was great

the atmosphere in the bar for dinner was great

allowed an early check in and told me about the parking garage 1

somehow remembered my name amongst all the other parents bringing kids to college

gym

the room service was okay

no housekeeping service due to covid and yet bags of dirty laundry laying in the halls

no breakfast, no laundry, and no cart to transport my property from the car to my room

the same as the laundry bag

had to leave my pet in the car because there is also a $35 pet fee (the room was on $47 so they basically make

the gym was tiny and only a fraction of the equipment was

they cleaned the room and gave us a laundry basket of towels, washcloths and hand towels but snd isn t empty

it might make things easier for guests if there was a laundry room instead of just the one washer and dryer

the website only says the laundry facilities, gym and pool are closed until further notice

no pool, no gym, no laundry, even the

quite a few things broken in rooms, laundry, ice

to pay to wash laundry

laundry facility came in handg

buffet breakfast was free and delicious

was too tired to use the pool this time around, but i got in a good rest for the trip in the morning

gym was poor and missing equipment

arrived lat for breakfast so there was not much available

the breakfast was not exactly what i would have loved

breakfast was also very good

breakfast was very good. seating was spacious. good selection of food and seating.

friendly staff, cleanliness, breakfast options

the location, quietness of the room, tv channels and services provided (breakfast, laundry).

the fact that there was a laundry room for guests to use.

was a very limited breakfast. coffee, juice, muffins, fruit and breakfast bars

few amenities not available due to covid19 like breakfast

friendly staff. had grab& go breakfast. pet friendlt

laundry attendant, exceptional

he went into the laundry room and folded some towels from the dryer for me

dirty laundry was piled out to the evaluator

staff was not always at the front desk when needed they would be in the laundry room speaking to other staff

2 towels in room for 3 kids n 2 adults

super friendly and kind truly a pet friendly hotel

the pillows had dirty pillow cases and the wifi wasn t working for several hours

the outdoor pool was awesome

people friendly, clean and breakfast included.

the pool wasn't opened, and the water was turned off from 11am-3pm due to fixing pipes.

the pool and the staff

hot tub:( pool was a little on the small side although it did work for all 9 of the kids traveling with us so

great coffee available 24/7. breakfast was fresh and hot. bed was very comfortable.

water in halls and elevators from pool loud kids

breakfast lacked a bit

we looked at the other towels thinking this had to have got tossed in the wrong pile in the laundry or something

the antiques, stained glass and woodwork. the bar tender, mandy, was wonderful

i booked i made sure it was pet free bc of my allergies

the kids ordered chocolate milks to the room that never came

guest wifi didn't work in our room, but we were able to get access to the private hotel wifi after

they need new laundry equipment.

laundry room, small shop with food, snacks, drinks and toothpaste etc

could you put a laundry on another floor

gym, good features in the room for using electronic devices, preparing or storing food, laundry on premises

everything! beautiful! professional! pool! breakfast! location! staff!

the laundry services only has 1 facility with 1 washer and 1 dryer for the entire property

early check in, reasonable privacy.

room had burned out bed lamp. tv was tilted. hotel charges $5 for parking.

i usually call to make sure the pool is opened because we travel with younger kids but we booked it last minute

cafe and bar were closed

no laundry facilities on site

pool was great!

the pool being closed but it was foe good reason and by that we were happy im sure the next visit the

we left it as is because we wanted our kids next door

i had time to dip in the pool before the event

the pool & fitness room are in good conditions and the laundry machines are fully operable

the pool & fitness room are in good conditions and the laundry machines are fully operable

was great, except we were not made aware that the pool was closed for renovations before we arrived

excellent amenities such as fridge and microwave, great furniture and storage, good parking, nice pool

we sat at the fireplace and relaxed while the kids played cards at the

bar closed early and the staff was inattentive at the bistro

we did not try the breakfast but i noticed they had a coffee bar for lattes etc

shuttle

contractor that runs the shuttle bus for this hotel prioritizes their own parking customers over hotel customers

the shuttle got me to the airport on time for a very early flight

decent parking

wifi was availavlw, but it was not secure

the parking lot is clean and well kept.

accused me of smoking in the room when i never did

size room clean nice staff good parking close to a bus stop near a traffic light so it was easier to pull out

airport transfers, the rooms are very clean, comfortable and the facilities (such as a laundry room

took over an hour for room service and when arrived it was the wrong order

parking

nothing. it was overpriced for the quality of the room and excessive pet fee charged

duvet was very heavy; parking lot was messy

however this parking lot area could use a repaving

hot breakfast

breakfast great. handicap bathroom a pleasant surprise even though we aren't quite there yet!

breakfast and coffee were great.

it was very clean and quiet. the free breakfast was great.

no room service or pool because of the pandemic

if you're traveling with your pet this place would be perfect

nice breakfast

the location and the breakfast was wonderful.

the gym was pretty well-equipped

the stuff didn't want to let use the dryer in the laundry despite the sign there

laundry room and 24-h market on the ground floor added comfort to our stay there

my reservation, i contacted the hotel for early check in

good breakfast, good location, easy parking and check in.

friendly staff. super comfortable and clean room. very nice breakfast.

breakfast had a huge range of options for my picky teens

both nights we were woken at 2:30 am by kids/ people running and yelling in the hallways

the pool was small but perfect for my kids to get some energy out before bedtime

the building instead of making it know that it's connected to l a fitness, and that's where the gym is and the

during covid, the breakfast was very limited and the room wasn't spotless.

i had to complain numerous times and hotel staff had to come tell them to quiet down, stop kids from running

lot of kids in pools area sunday

in-room coffee bar needs to include non-coffee options. and sugar.

only bad thing i have to say is there were kids above us that were running the halls and jumping on the beds

we checked in, kaitlyn, the receptionist not only focused on me, but also interacted with my kids as well