there was a strong smell of mold coming from the ac, non-smoking room but people next to us just walked outside

staff member walked in the room while i was naked in the spa tub before check out time

of loud noises all night long and fighting in the parking lot

breakfast could be out til 10 a

spa tub barely worked.

i love that the laundry facilities are no charge, except for laundry soap

the exercise room and free laundry were a bonus

the laundry was free the employees were excellent

i liked that it was pet friendly, though this trip was without a pet

the breakfast and friendly staff

pet friendly. location. parking.

pet fee was ridiculous

the wet floor near the elevator because of the location of pool

was fine- different because of covid (pool, fitness center closed, no room cleaning, but that was understandable

comfortable bed and clean room. the staff, the bar, and the pool were very nice.

the breakfast was good, had a few good choices with juice coffee and omelettes

came down and asked about not being able to log onto wifi, they asked me if i had spelled my name correctly

of work trucks made parking a challenge

kids were running and riding on chairs with wheels in the suite above us as we tried to sleep below

it was clean, pet friendly and conveniently located to everything.

the laundry area was great so we didn t have to travel back home with days of dirty clothes

the staff was all friendly the pool was nice having laundry facilities available was great

the kitchen had a full size refrigerator/freezer, microwave sink, counter space and dish washer

perfect for a small family getaway! clean room, nice pool, friendly staff, convenient location.

roundabout in front of hotel was a little confusing and it could use more parking.

i had to do some laundry and the machines did not clean the clothes well at all.

the pool had a little too much chemicals

the hotel was beautiful and i loved the indoor/outdoor pool.

was beautiful, clean, welcoming and safe & pet friendly

seemed like a pet smell to me

travelling with kids a pool is a great treat for them this time of you

the staff was friendly and a great location with free parking

pet friendly

super clean. excellent lobby. lots of ample parking

clean, great location, nice gym.

was located across from the laundry room

any used laundry had to be thrown down the laundry shoot by us

the staff found my kids retainer and are shopping it home. thank you!!

it was hard for me to find the entrance to the parking lot

breakfast was good.

the wifi was unsecured and to upgrade you had to pay $5.00

has a refrigerator & ample, free parking

nice bar and good ambiance

i had a drink at the bar and enjoyed the outdoor patio

indoor swimming pool

i also didn t understand why there were not trash can liners or laundry bags

no laundry bag in room but that's a minor concern

the breakfast is very good, a lot of food and a variety to choose from, they had bottled water and some

other than the hallway on 2nd floor out to the parking lot, the hotel smelled nice and clean everywhere

has a pool and the water was warm

have to make a u turn to get to the parking lot because of the divided lanes

lack of pool towels

staff, good breakfast, better than adequate facilities including pool and gym

the breakfast had a lot of options to choose from, my kids enjoyed it

getting into parking lot is a little confusing

bed was very comfortable to sleep on, also having complinmentary laundry as well was a bonus

convenient location, free laundry, nice fitness area

desk said they were out bc they had no staff to do the laundry

free guest laundry

property was super clean and had alot of amenities, such as laundry facilities and nice workout room

add laundry facilities

no laundry

mentioned above, we were across from the laundry facilities and could hear the staff talking in the hallway

clean secure centrally located pet friendly staffs lovely

there is a gym

paid extra twenty five dollars for an early check in due to traveling, and they told me the room would be cleaned

i called the next morning to see about a early check in because i had to get ready for a funeral

the gave us an early check in so we could sleep before work.

the kitchen and large storage closet in the kitchen

room was clean and had a whole kitchen

location, beautiful clean pool.

the only downside durring our stay, we never used the pool or cooked in our kitchenette

the pool was nice

the kitchen and laundry are still under construction, and the free breakfast is granola bars and fruit

couldn't access pool, workout room, no laundry

staff doing laundry in main lobby

no laundry service like advertised

laundry is available, takes cards, no coins needed which is nice

working ice machine and laundry on floor

dryer was broken and the one that worked took 2dollars off of me,no quarters at front desk for laundry

close to everything you need (cranberry mall, sheetz, getgo) upmc hospital and turnpike laundry on every floor

noisy at night.....kids runnng around upstairs after 11pm.

people in the rooms by the pool were smoking weed while kids were playing in the pool.

no washer and dryer. they really should add laundry machines.

room was very dusty, the towels were no absorbent, scratchy, very noisy and no laundry bag was in room

laundry room is a little expensive. but i do appreciate to have the ammentity.

the kids enjoyed the waffle maker the most

breakfast was way better than

amber was awesome! plus, the full kitchen was a nice added bonus!!!

good value. great amenities including very nice breakfast.

a bit noisy on the weekend due to the number of pets staying at this property

room had a nice layout with a small kitchen, living area, desk, and very comfortable bed

loud kids @

wanted to relax and a group of kids were running, whipping a ball at each other almost hitting other guests

if the pool and gym was open lol

i have to pay for parking? really?

breakfast selections were good

the pull out sofa bed was worse than sleeping on the floor, but would be ok for kids.

i was none the less glad they had a laundry

i think it may have been from laundry detergent/fabric softener used

the sausage served at breakfast was tasteless.

there was not an adequate supply of towels at the pool.

they are very pet friendly and have a designated area to walk dogs with supplies for clean up

the bananas at breakfast were grey (lol).

great bed with lots of pillows. :) liked the kitchenette. super clean room/bath.

i loved the well stocked kitchen with plates, pots, pans and all needed equipment for extended stay

the staff are great. the room was very clean and smelled fresh. nice variety for breakfast.

hotel is clean; staff was pleasant; convenient location; breakfast included (didn't try).

staff was not always at the front desk when needed they would be in the laundry room speaking to other staff

laundry attendant, exceptional

dirty laundry was piled out to the evaluator

he went into the laundry room and folded some towels from the dryer for me

wifi access

staff was very loud at 11pm we were right next to the laundry room and snacks machine

smelled like marijuana whole time so obviously nothing is enforced about drugs, there's only laundry and vending

so it's loud, toilet paper holder broken, stained bed covers and seat cushions, very poor wifi, loacks on doors

were clean staff was very friendly and polite let us check in an hour early free breakfast and wifi lady at the

breakfast and room cleanly ness

later breakfast end time i m saturday

location is great i enjoyed the breakfast and loved using the pool in the morning

there is a small puddle in the pool area, in front of the towels

potholes in the parking lot need to be filled and the paint on the outside of the building is peeling badly

there were only about 6 guests by the cars in the parking lot

our room was next to your laundry room . did not get any sleep./

quarters for the guest coin laundry were not available, either at the front desk nor from the change machine

stairway carpet looks like it hasn't been vacuumed in years, laundry room was

hot breakfast and great pool with a real deep end and no

no towels in pool area

breakfast was nice & convenient. the staff was also helpful for the most part.

being pet friendly was a big plus

location is great, plenty of parking. had what i needed given i was not there for long periods

wifi was very slow. bathroom was small.

bar could have been a little warmer, damn near froze to death, but the bartender was

t find them nor the valet, they seemed understaffed and when i tried calling the valet and for room service

kitchen operation was grossly understaffed; waitstaff in morning was incompetent- did not have

no room service or pool because of the pandemic

2nd floor, pet floor stank bathroom was not clean blinds on window were broken

wifi connection was flaky all the time (laptop got disconnected every 3-5mins)

laundry room was one hour late opening one of the mornings i was there.

room was close by the laundry room, someone used the washer and dryer 5:30am, woke us up

kids running up and down the hall until late night!!!!

would like to see a hot tub in the pool area!

kids running up and down the hall until late night!!!!

the breakfast was not exactly what i would have loved

breakfast was decent. it had several options.

cleanliness, personnel and breakfast selection and quality.

arrived lat for breakfast so there was not much available

friendly staff, cleanliness, breakfast options

to pay to wash laundry

laundry facility came in handg

was unfortunate that the hot tub and waterfall was not working in the pool area, and the pool was rather cold

friendly staff, enjoyed the indoor pool

pool was gross

they need new laundry equipment.

laundry room, small shop with food, snacks, drinks and toothpaste etc

could you put a laundry on another floor

gym, good features in the room for using electronic devices, preparing or storing food, laundry on premises

friendly and professional, the rooms are clean and have enough room to allow visiting with our kids who live in

it s close to restaurants and has access to la fitness gym.

party boomers get second dibs on rooms ( i called a couple days before and said we have three kids and need the

la fitness for free (a little crowded, but its a gym, at the beginning of the year, it'll free up in april,

had ev charging, the food was good

both nights we were woken at 2:30 am by kids/ people running and yelling in the hallways

laundry available

trashcans overflowing, dirty laundry in the hall for day

friendly staff. onsite parking. gym and pool onsite. rooftop deck.

the paid parking and wifi was horrible. kept cutting out and alot of the time would not work.

was good and they had a shuttle bus that took us to the casino which is why we booked the stay

parking was in a gated outdoor parking lot just a block away

there's a bar on site

parking was free and very close

free parking :) nice staff as well

for breakfast you put your order in for any item on their list

we looked at the other towels thinking this had to have got tossed in the wrong pile in the laundry or something

but i really didn't want to start my day walking a few blocks and there is little to no free parking

parking was easy and the building was secure

we had issues with wifi the first night

bar is a wonderful space with a fireplace, and the drinks and service are wonderful

laundry facility was broken

they cleaned the room and gave us a laundry basket of towels, washcloths and hand towels but snd isn t empty

no pool, no gym, no laundry, even the

newly renovated , self laundry

it might make things easier for guests if there was a laundry room instead of just the one washer and dryer

had an issue with guest laundry

has laundry too for long trips

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

has a gym, swimming pool a free coffee which is fantastic

had laundry bins and appeared to be doing laundry or packing it or something right in the front lobby

several times were turned down for towels because they admitted they didn t do laundry for several days

hotel website mentioned a shuttle that could take you to the local casino

kids loved the pool

the condition of the gym equipment was poor

dirty laundry left in room

the only disappointment was a pool and wifi

found a mouth mouth/teeth guard under the bed and the kids were grossed out because of that

the ladies working the breakfast bar were excellent/super friendly

as the dishwasher smelled bad as well and wasn t provided any cleaning supplies as far as the kitchen area

also they were folding laundry in the lobby of the hotel

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

the best was comfy the kids and i enjoyed the pool

rooms with kitchen and spacious bathroom and living room area

breakfast was great

of laundry services, $27/night parking was a surprise, the toilet and microwave were dirty when we

key room card maker, ice maker, laundry room, printer for receipt)

they left dirty laundry in a basket in the closet

com was not clear about the pet fee which was $100

we were very excited about the price and the full-size kitchen was an added bonus

no plastic bags for laundry

asked for laundry service on saturday evening and i dropped my stuff at the front desk

housekeeping did not clean the room - left trash and dirty laundry

steelers) and downtime, nearby andy warhol musem; swimming pool - great to spend some time with kids

he was very rude and told me off while laughing and carrying on with other customers at the bar who had drank

we were in town for a cheerleading competition at the convention center, our kids did not compete until very

kids running up and down the hallway at 10pm

kids running up and down the hallway at 10pm

in-house restaurant (bill s burgers) has good food and excellent wait staff and bar tender

room service was good

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

no complimentary breakfast for the price and no pool for kids

it's just a great hotel ...fantastic gym ...

bar connected to your hotel standard not helpful at all and very lackluster service i know

loved the staff breakfast was exceptional

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

helpful staff, guest laundry

the pool and hot tub , the laundry facilities, and rooftop patio were all great

there was a coin laundry so it was convenient to use

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

the fan that turned on in the pool, it froze us out of there!

the gym

clean rooms, restaurant was excellent with great prices, and the gym was the best i have ever seen in a hotel

there is no mineral water available even in the minibar no regular laundry service although you can ask the

great gym - large room - beautiful decor - friendly staffer

the rooms, gym and wine hour.

nice decor, great restaurant on premises that served takeaway breakfast and sit down dinner, rooms and public

room was clean and quirky - great light setting breakfast was a good choice with helpful team

only issue i encountered was connecting to wifi.

pet friendly. had little gifts for pets

st as at bar alison went out of her way to help us

gym

i m beside the gym

laundry soap that is used to wash sheets and towels should be unscented

more laundry facilities

the complementary breakfast is such a great breakfast bar with tons of options

location, size of room, newly remodeled, complimentary breakfast

kids running up and down the hallway all night waking people up and other guests yelling

pet charge very high at 125 normal rates are only 25-30 and had to pay for internet majority of

staff checked us in and made sure to acknowledge my 6 year old daughter and got her a kids pack of crayons and

great location. very convenient to hockey arena and football stadium. the gym was fantastic!

great gym, beautiful lobby.

since there's no pool, there's nothing for kids to do

no too many options for f&b limited services for laundry

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

the bar on the second floor is very nice

the dinner i ordered from room service was just fair.

room service from fl2 restaurant was beyond great

large laundry room and full kitchen to make a light dinner

could walk to hospital. great breakfast

pool was closed

walking distance from university of pittsburgh, very friendly staff, and nice the free breakfast

were vary large (i did not expect kitchen

website says there's laundry facilities in there or not

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

no way to get laundry or dry cleaning. bar and restaurant could stayed open later.

services. no laundry. amenities. parking

the location was perfect! you could walk to north shore and the stadiums and casino easily!

i also used the free laundry facility which was very handy and a nice perk

operated laundry facilities, but there was no place in the hotel that could provide any quarters for the

the gym was ok, but a bit limited.

loved the early check in and really appreciate the 12pm check out

wifi connectivity

there was no laundry service

restaurant is close by on the 5th floor, along side the gym which is very clean

the room is spacious too with a nice bed, gym tools , lg tv and a safe

had awful trouble connecting my iphone to your wifi

didn't have dinner, limited breakfast, extremely expensive options for any change to a breakfast

the desk staff, valet, and breakfast staff were great

breakfast was great, location is a great location for walking to restaurants and bars, easy access

breakfast was available every morning and there was gym that's open 24 hours

very clean , excellent wifi

spacious, clean, comfy room, great shower, great breakfast with great view over the monongahela, super friendly

were out of things (chicken tenders) and you can t purchace laundry stuff after the gift shop closes

pool, restaurant, and little shop perfect for kids, pool was clean

the property was very clean, especially the gym

the pool stays open late so the kids loved that

i m happy that the bar was open and the gym too

needed to do some laundry

self laundry was a big plus for us since we are travelling

shuttle not available as it stated in website

the apology breakfast voucher that was slid under our door was only for 2 guests so my kids had breakfast

she also made sure i knew about the shuttle to take me to the game i was attending later in the day and the

had to run the gauntlet through laundry bins and staff to find the stairs to breakfast and lobby

hotel staff members see this post, please use detergent when doing laundry the bed covers, bathroom towels, and

has a laundry facility

we had a comfortable room and kids loved the pool

free breakfast

phenomenal breakfast

staff was on site early each morning to lay out breakfast

stayed here with my family (my wife, my kids: 11 years old daughter and 7 years old son) as a stop point when

we did not see any breakfast. the location was nor bad, not the best.

this more a dorm room experience, not something i was looking for when i am out with kids

we loved all the amenities, the bar, breakfast, gym, laundry room

food was excellent , laundry on site and they even gave me detergent

it is pretty quiet on the property which is a good thing, and there s a laundry room near the lobby

i could hear the laundry room in the evening

kitchen staff were pleasant and very accommodating

the amenities were missing; simple items such as a laundry bag, washcloths and bath mats were unavailable

pool and gym

comfortable, clean, friendly, breakfast was good

i was in town for a race and were very amendable to late check out

paying for parking, gym not available

but they could at least clean it literally takes a rag and some soap and throwing stuff in the laundry

doors and guest laundry room

laundry took four hours to clean and dry

the laundry is very affordable and there are alot of great restaurants nearby

laundry aide was appropriate location privacy provided wifi connection

the dryer in the laundry room took almost three hours to dry a small load

laundry only had a washer and dryer took 3 hours to dry one load of clothes there should be more

bathroom was filthy, bed sheets were not changed, dirty laundry in our room

the location, parking and free wifi throughout

great staff, good hot breakfast,nice clean pool

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

a very good laundry room

amelia in laundry and the rest of the housekeeping staff were

manager/owner was very kind and assisted us when we had to call in order to request early check in

room had had a recent smoker; new room had a chicken bone in middle of floor; wifi worked intermittently, front

pool had long hours. laundry available. it was clean. staff were awesome!

this was the end of our vacation, and reluctantly we had to do a small load of laundry

laundry

the weekend kitchen staff, supurb

wifi and internet was good and convenient

hotel was fancy, it had a fancy feel and look to it, plus they had a laundry area and an indoor pool which is

i liked the laundry facility onsite also

not enough soft chairs. doors slamming,laundry room across the hall to noisey.

laundry facilities for guests were nice and fairly priced (as compared to other hotels we ve been

in laundry room had to stand out in weather for hours

or laundry bag

no laundry no goods staff no cleanliness

breakfast was not good only had waffles toat cereal juice yogurt and coffee so i went next door and

really enjoyed my stay the rooms were clean bed was comfortable they had a outdoor pool the staff was friendly

the wifi is weak

laundry room and 24-h market on the ground floor added comfort to our stay there

the stuff didn't want to let use the dryer in the laundry despite the sign there

breakfast was also good

parking spaces were a little tight for a bigger vehicle

comfortable room, excellent breakfast, friendly staff

you have to go through the appleby parking lot and through a lot for an auto mechanic to enter the hotel lot

couldn t connect to wifi

no wifi unless direct booking with hotel

difficult to connect to the wifi

clean rooms, close to family, shopping & restaurants. excellent breakfast

no laundry facilities on site

only problem i had was the day of check out the housekeeping supervisor tried to accuse my kids of smoking in

charge for parking was unnecessary.

also i hated that there was no wifi or cable in the room

i also chose this hotel because they are pet friendly and they were very accommodating to me and my two little

airport transfers, the rooms are very clean, comfortable and the facilities (such as a laundry room

the room service menu in the room didnt mention that it works till 9 pm

the parking was not comfortable. partly because of hilly location.

doesn't have 24 hr shuttle to airport

even though there was barely a soul dining and the phone only rang once for room service while i sat there

our am shuttle driver was so nice & engaging

no breakfast restaurant and bar closed

gym

the ridiculous prices of the hotel bar and restaurant

airport shuttle driver asked the cafe employee to make us something to eat, even though it was closing time