the staff, the hot breakfast, the quiet atmosphere, did i mention the staff?

staff was attentive. met all needs. breakfast was clean, simple, good.

always have a pleasant stay when i am there. breakfast selections are great.

breakfast during covid was good.

convenient for our travels. clean room, great gym facilities.

wifi was incredible, staff was so friendly, our room was clean and beds were so comfortable, the tv

pool was open very early so it gave my kids the opportunity for a morning swim before heading

the kitchen manager placed easter eggs throughout the back yard space

unfortunately during covid-19 no hot breakfast, and cafe and bar closed

the pool had to be shut down due to circumstances beyond the hotels control

we wish there was laundry facilities available for the guests.

location and wifi were fine

was safe, super affordable, and there was sufficient free parking

pet fee $10

the room was nice parking was ok

from guests and ice machine and laundry room, never cleaned my room the entire time there, bed was lumpy and

next door to commercial laundry machines that sounded like 757's taking off (room 126)

wifi, needs an upgrade

it would be better if all the guests with pets were put in rooms blocks away from other guests

the bumpy parking lot and minimal lighting on the driveway.

ice machine and laundry in dark corner on second floor . no in room coffee

breakfast was horrible

i didn t see any breakfast in the morning??

the bed was comfortable, the room was clean, parking was easy and convenient

parking lot was a bit tight-stairway yo second floor had large concrete pad at the bottom that was

laundry services were most appreciated

the pool was perfect

the breakfast was the best continental breakfast we have encountered in a long time

price a bit high. pool a bit too cold.

also the gym was perfect

there was no laundry facility, but that s about it.

had to ring the bell each time and no one was around, except once when i had to yell into the laundry where i

breakfast was good , front desk was very friendly and polite

the hot breakfast is great

parking lot needed to be resurfaced

wish there was more parking spaces.

the weather in february , but parking was plowed and well salted

breakfast was good. pet friendly.

breakfast is always good with new smoothies added

they were even able to accommodate me with an early check in and a late check out with absolutely no issue at

we arrived they said my room wasn't paid for and i was asked 3 times if i had a pet

musty smell in a non-smoking room. loud noises.

procedure was really simple spokennoise, and it was private, so pleasant, easy to get in-n-out of parking

there was easy entrance and parking right in front of our room

hotel was amazingly great and helped me and my family and my pet have a safe place to go when we were

due to covid the gym and the pool was closed.

to use pool with our kids but had to leave due to numerous african american young teenagers playing football,

bed was very comfortable and when the kids were done playing hockey in the hallway, the room was very quiet

) kids we’re running up and down the halls at 1:30 am (yes not hotel related but maybe staff could

a separate kitchenette area. microwave and mini fridge in the room

and a laundry facility

staff was great, room had all amenities needed, laundry room available with cc reader- overall, good stay

free laundry bag in room

elevators a d laundry facilities could use upgrade.

for your wealthy businessman traveling type but a low key quiet nice place for a stay and do some laundry and

breakfast was great

outside appearance was a little rough some trash in the parking lot, bushes and the entrance was dirty

breakfast meat option.

the stay, room was nice and spacious, area was quiet, didn't have any issues with wifi or anything

getting in and out if the parking lot was a bit of a challenge.

10 pm closing of pool and gym

wifi system was down so that the receptionists could not relocate my reservation information, could

lack of parking

the kids love the pool and they like making their own waffles in the morning and love the breakfast

gym tv not working. have fans on cardio machines.

room was large and we had access to laundry

around the pictures the chipped paint slowest elevator i have ever been in you have to pay for laundry no extra

looked like a homeless person had a makeshift bed in the third floor laundry room

laundry only on 3rd floor

the staff was folding laundry in the lobby

the guest laundry came in handy as well

did not find enough time to visit the pool and gym but kids were seen happily enjoying it

and the wifi was provided but was too slow to even use

unsupervised kids in pool acting foolish.

unsupervised kids in pool acting foolish.

laundry room was rundown

love the setup of the rooms the kitchenette is great nice to have a full size fridge the laundry room is nice

did not understand if we were responsible for stripping our bedding and bringing all laundry down the hall

there appears to be a laundry room right in the front and there were dirty cloths every where

laundry facilities

the coffee bar and snack/restaurant were closed

pool not open and no breakfast bar due to covid-19

picked this place so my kids could swim but weren’t able to

one bar of soap for our two day stay; staff was very courteous in giving us extra soap

and room service knocked on my door three times before it was time to check out, so much for sleeping

that there was anything that i would have negative to say and i would have liked to get into the pool and the

am i baby wanted to swim in the morning in the pool was out of service

pool closed too early

breakfast wasn't the best but it wasn't terrible need alittle more variety with the hot food

it allows pet too. just all in all nice place.

no breakfast ike laundry room.

the rear parking lot is a mess the driveway you go up a little hill to could ve been cleaner

parking close to room

that was not a lot of handicap parking spaces

very pet friendly

they even have guest laundry

and the shower worked well; there was even a microwave and minifridge in the room and guest laundry facilities

hotel accepted pets

good parking for tractor trailers quite

location was ideal, pet friendly and great staff

must of been a laundry room above us because you could hear the washing machines chug chug chugging

continental breakfast, workout and laundry rooms are an added plus

laundry out of service

the $35 pet fee. way too much $ especially for not being a 5 star hotel.

is pet friendly and allows smoking

i did not use the pool but did walk around looking at everything

was very clean and modern, pool was awesome, breakfast was the best we have had in a long while

loved the breakfast. the room was clean and the beds are comfy!

easy to find, well maintained, parking lot was recently done

everything was great and the breakfast was very kid friendly!

we were able to do our laundry without disturbing any other rooms nearby

cleaning of the rooms, tv not working especially when you have kids and one room the phone didn't work

the service, cleanliness, pool, and breakfast. everything really.

nothing was said about it being pet friendly, some odors and dog crying in room across the hall.

the breakfast room offerings were much better than many others i have experienced

amenities were enjoyable: fire pit patio with waterfall, exercise room, laundry room, cocktail lounge, pool,

the location, amenities, food, availability, and parking.

clean and comfort . close to mall and breakfast was great. pool was cold

pool was smaller than it looked, but not many people utilized it

laura who works at the bar and amanda who works at the front desk are so awesome

bathroom was filthy, bed sheets were not changed, dirty laundry in our room

laundry only had a washer and dryer took 3 hours to dry one load of clothes there should be more

the dryer in the laundry room took almost three hours to dry a small load

wifi was slow and spotty

not their fault, but maybe a pet safe spray is needed

location is great, plenty of parking. had what i needed given i was not there for long periods

comfortable bed , nice breakfast , and convenient bar / restaurant facility ,staff was

we enjoyed the bar inside the hotel for a nightcap.

the breakfast was good

sports bar was great and property is very close (walking distance) to major retailers (giant eagle) and

pool hours need to be extended later at night.

the pool was cold

also, the parking lot was full of potholes

staff, the breakfast, parking, wi-fi all good

didn't use business center but was happy that the pool was open and nice and clean

smelled like marijuana whole time so obviously nothing is enforced about drugs, there's only laundry and vending

staff was very loud at 11pm we were right next to the laundry room and snacks machine

were clean staff was very friendly and polite let us check in an hour early free breakfast and wifi lady at the

wifi was spotty

i don't get reception for my phone on third floor and the wifi is not strong.

great bed with lots of pillows. :) liked the kitchenette. super clean room/bath.

there was also some nice amenities including the complimentary breakfast and the gym (which was well equipped

breakfast was really good too

breakfast was changed due to covid-19,while i understand why it still sucked.

it's also close to oakmont bakery (the best breakfast in western pa

our room was next to your laundry room . did not get any sleep./

stairway carpet looks like it hasn't been vacuumed in years, laundry room was

quarters for the guest coin laundry were not available, either at the front desk nor from the change machine

breakfast was great including the lady making it

building 8 where my room was, felt unsafe next to the symposium and tucked back from the lighted parking lot

i think it may have been from laundry detergent/fabric softener used

i was none the less glad they had a laundry

the call came in from hilton, the front desk manager gave us no issue with moving us across the parking lot to

breakfast was awesome and the location was perfect

breakfast was a typical continental style meal

i had selected this for me and my kids to have a retreat for the weekend but even a 4 year old was disappointed

pam what clean love the pool and fitness center

not like the breakfast at all

the pool and friendly staff

i wasn't informed that the pool area was closed.

restaurants downstairs and crosswalk access to la fitness gym was a huge plus

of the carpet cleaner in the room, lack of healthy foods in the store, not many keto breakfast

go to city kitchen right there

the big island, kitchen everything.

my kids enjoyed the facilities as well

live music in restaurant and bar every night

angel at the bar was so sweet and nice and made the drinks really well and was a great addition to the amazing

the breakfast buffet hours. they could make it until 11am.

the gym was pretty well-equipped

wifi wasn't working for a day and the sheets were very dirty

we looked at the other towels thinking this had to have got tossed in the wrong pile in the laundry or something

fireplaces throughout, including in our room was a great way to take the edge off the january

wifi didn t work in room 1301 but they did give me a $20 discount because of this

lighting in parking lot

parking is a bit confusing if there s an event going on but we always found a spot

gym, good features in the room for using electronic devices, preparing or storing food, laundry on premises

laundry room, small shop with food, snacks, drinks and toothpaste etc

could you put a laundry on another floor

they need new laundry equipment.

was not working in the gym, there were no towels

very clean and a nice breakfast.

breakfast service could have run 30 min longer for late sleepers.

the continental breakfast was well maintained

clean, modern, wonderful beds, free delicious breakfast. wonderful staff.

some of the rooms were not updated yet and we noticed old materials piled in the corner of the parking lot

wifi was availavlw, but it was not secure

accused me of smoking in the room when i never did

it was quiet and my kids were able to go between 3 rooms

ease of parking rare in the city

it was quiet and my kids were able to go between 3 rooms

the website only says the laundry facilities, gym and pool are closed until further notice

no pool, no gym, no laundry, even the

newly renovated , self laundry

laundry facility was broken

quite a few things broken in rooms, laundry, ice

i tried to use the gym, but was scared by one of the other guests

very clean great breakfast great great staff

location was perfect for where i had to go. breakfast was good.

breakfast was nice and the cost was great

kids enjoyed the pool.

people,complete services like an exercise room, office printer, indoor and outdoor pool, laundry, good breakfast

lots of things out of order, ie no detergent for laundry, no quarters available for washer & dryer, internet

they also had a game room, laundry room and vending machines, which was cool and

pool was amazing

nice and helpful staff and then a nice free breakfast the next day, thank you for everything

needed to do some laundry

self laundry was a big plus for us since we are travelling

as many tampons/pads as i needed, she upgraded our room at no cost, and we were able to have an early check in

the gym was a plus with the basic equipments i needed for my workout

the hotel was very pet friendly

regina at the bar was really great as well

i m beside the gym

the room service was okay

the staff were extremely friendly. the 2 lady s working the bar were amazing and sweet.

somehow remembered my name amongst all the other parents bringing kids to college

entry to the parking lot was blocked.

fitness center could have been a little more up to date but happy it was there

there was no pool and they canceled the hot breakfast

yes. the breakfast was terrible. no breakfast meat. potatoes were over cooked.

the decor is lovely, parking lot and outside area is wonderful

the amenities were missing; simple items such as a laundry bag, washcloths and bath mats were unavailable

at check-in, i didn't get any info about wifi, breakfast, where to park or go to get to my room, so i asked a

a pool and that's the only reason why i booked with that hotel was a ladies getaway for me and my kids

paying for parking, gym not available

breakfast workers could have been a little friendlier and have kept the area a little more tidy

we loved all the amenities, the bar, breakfast, gym, laundry room

it is pretty quiet on the property which is a good thing, and there s a laundry room near the lobby

food was excellent , laundry on site and they even gave me detergent

i could hear the laundry room in the evening

was a male kitchen staff member who's seemed to lack friendliness, but it didn't ruin our stay

large laundry room and full kitchen to make a light dinner

gym and pool

beds would be better than full beds and the pool closing at 8 was kind of early for our

the sofa bed was not that comfortable. kitchenware was not cleaned, so we did not use it.

very clean and comfortable staff was very friendly early check in was very nice

we were also traveling with cats and this is one of the only 2 pet friendly hotels in the area

super clean, easy in and out of the parking lot, friendly staff

they were great, have ample parking for very large trailers, vehicles.

no room service

smell floor dirty feet black after walking on carpet never again will i stay at your hotel stayed there a couple

had to run the gauntlet through laundry bins and staff to find the stairs to breakfast and lobby

has a laundry facility

hotel staff members see this post, please use detergent when doing laundry the bed covers, bathroom towels, and

my double queen room was so nice, we had a little kitchenette (fridge, microwave,coffee pot and dish sink

the gym looked great, but none of the ellipticals worked and only one treadmill was working

stayed here with my family (my wife, my kids: 11 years old daughter and 7 years old son) as a stop point when

great coffee and healthy breakfast

the hosts were super friendly, they had a great selection of food for breakfast, the location is great for

big room in the entry to hang out and talk with other travellers where you could have coffee and breakfast

the place has been beautifully renovated and the complimentary breakfast is delicious: croissants, pastries,

also they were folding laundry in the lobby of the hotel

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

nice seating area for breakfast

bar staff was very helpful and inviting

we came to get the kids out of the heat because it was very

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

had an issue with guest laundry

has laundry too for long trips

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

i paid extra for a hotel with a pool i would have liked to have know it was closed right now.

the pool and hot tub , the laundry facilities, and rooftop patio were all great

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

helpful staff, guest laundry

there was a coin laundry so it was convenient to use

staff at rest. bar were a little rude and slow. werent ready for the amount of people

very clean room. staff was very friendly and helpful. love the shuttle to the casino.

great location, gym.

nice hotel, had a large bar and restaurant inside

accommodating staff, wonderful amenities, extremely comfortable beds, great choices for room service

there is no mineral water available even in the minibar no regular laundry service although you can ask the

everything was shut down. no gym, no rooftop access.

great gym - large room - beautiful decor - friendly staffer

the rooms, gym and wine hour.

only complaint was the in-room breakfast in the morning

cept restaurant

our kids, my husband, and i enjoyed our stay at the omni

in house bar was really expensive

pet charge very high at 125 normal rates are only 25-30 and had to pay for internet majority of

no evening room service and limited breakfast room service menu

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

gym was a little bit limited, but not a problem

breakfast station

rooms were clean and large, had a tv & wifi

this is resolved and a new restaurant and pub is in i look forward to staying again but without room service or

there was no laundry service

the wifi and tvs work well

our only recommendation is to add a handicap bar at the bed

showers needed recaulking, hvac unit was loud, valet too expensive. carpets worn.

the fact that the bar closes a lil early

more laundry facilities

laundry soap that is used to wash sheets and towels should be unscented

pool was freezing for the kids.

spacious room, large bathroom, excellent breakfast, good location

my kids enjoyed the layout of the rooms n it gave

laundry available

trashcans overflowing, dirty laundry in the hall for day

wifi signal in our room didn t keep hot breakfast available until end of provided time window

room had a microwave and fridge and the wifi was good

the added touch for breakfast was more than i expected

also as a bonvoy member i felt i should have been with the protected wifi service

we will be back again with our kids

i loved everything about the hotel. it's sleek and trendy look down to the breakfast.

friendly staff, comfy beds, big shower, breakfast

spacious, clean, comfy room, great shower, great breakfast with great view over the monongahela, super friendly

breakfast was different

parking was in a gated outdoor parking lot just a block away

great staff and support with shuttle for our activities. great bar!

rooms and building, good to go breakfast, freshly prepared with cold and warm drinks, hot ham-cheese-croissant

great location, great rooms, great small bar, great shuttle service, great staff.

no too many options for f&b limited services for laundry

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

everything was great. the only thing was the bar was closed but i understand why.

is in my opinion that there should be no charge for wifi

room was great, bed was amazing with different comfort pillows and room service was wonderful

i also used the free laundry facility which was very handy and a nice perk

operated laundry facilities, but there was no place in the hotel that could provide any quarters for the

request for room service

issue with free wifi - lots of homeless people around the area which scared my kids

calling room service in the morning is not what i would do when i just got out of bed

several times were turned down for towels because they admitted they didn t do laundry for several days

had laundry bins and appeared to be doing laundry or packing it or something right in the front lobby

hotel website mentioned a shuttle that could take you to the local casino

wifi could have been faster

breakfast was just so-so, but not bad

were out of things (chicken tenders) and you can t purchace laundry stuff after the gift shop closes

location was great rooms were clean bar & restaurant right on location

i didn’t realize and got stuck staying there with 100s of kids who kept pushing all the elevator buttons

nothing other than that the pool floor was a bit dirty.

pool, hot tub, gym, vending, refrigerator, plugs for charging

dirty laundry left in room

for casino

expensive parking fee, tiny pool

comfortable and large room with a mini fridge and semi-kitchen

shuttle was fabulous

no way to get laundry or dry cleaning. bar and restaurant could stayed open later.

services. no laundry. amenities. parking

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

website says there's laundry facilities in there or not

wish room service or breakfast was a part of my 385$ bill.

asked for laundry service on saturday evening and i dropped my stuff at the front desk

housekeeping did not clean the room - left trash and dirty laundry

no plastic bags for laundry

close to rivers casino

pool open early morning. food choises more than just bread, cereal, fruit, and coffee.

of laundry services, $27/night parking was a surprise, the toilet and microwave were dirty when we

they left dirty laundry in a basket in the closet

key room card maker, ice maker, laundry room, printer for receipt)

the pool was out of order, but our room was upgraded which was a nice trade off with a few kids in tow

left in breakfast hours waiting in line a lady talking to guy working by food called up all her kids to get last

everything from our room, to the breakfast, to the amazing staff!

breakfast either of the 12 nights i stayed there but

the pool area and the breakfast was good.

the breakfasts were very good

breakfast was wonderful.

free laundry services

there is a free guest laundry at hotel with newer clean machines

had a gym and free laundry

is convenient that there are laundry capabilities and a small gym

they have a free laundry service!

the breakfast for so good! overall clean and staff was always attentive to us.

the pillows were too flat & the wifi wasn't great

wish parking lot was accessible to walmart lot like everything else around was

wifi was slow

indoor pool was closed the heater seemed to run constantly shower water could have been a bit