location, room , breakfast, parking

it was very clean and quiet. the free breakfast was great.

not stay on saturday night so we need a refund everything was nice to people were great and the breakfast in

the breakfast was enjoyable and the coffee was also very good.

the breakfast

the laundry services only has 1 facility with 1 washer and 1 dryer for the entire property

told me their were no security cameras in the parking lot when i asked about a large sign saying lock and remove

there was no breakfast. kitchen was closed.

early check in, reasonable privacy.

little kids jumping off hot tub/waterfall area into pool, kicking us and getting hit with footballs while

no laundry facilities on site

staff where amazing- the breakfast was fantastic and the gym and pool was an added bonus - great

kids were stampeding down the hall shaking the floor and screaming loud late at night, but that s

the carpets looked old, color scheme was outdated, wifi didn t work well - kept going on and off, elevator

chlorine level in the pool was very high.

the stuff didn't want to let use the dryer in the laundry despite the sign there

laundry room and 24-h market on the ground floor added comfort to our stay there

the parking

most convenient hotel for families with small kids

comfortable room, excellent breakfast, friendly staff

good for kids

once we did speak with her ( carmen) she did not care the fact we had several families with small kids checking

the breakfast there is also good for a free hotel breakfast

the ventilation in the pool area was terrible and chlorine was to strong it made my kids sick

kids enjoyed the pool.

wifi was extremely slow

super friendly and kind truly a pet friendly hotel

happy for the fitness center and the filtered water cooler there

it s also pet friendly

breakfast open 6-10am with 24/7 free coffee, tea and cookies

the location, quietness of the room, tv channels and services provided (breakfast, laundry).

the fact that there was a laundry room for guests to use.

wifi kept dropping and my son was teaching, they had to move his room

while they say it's pet friendly it really wasn't super helpful having open space under the bed for a cat to

location fine. breakfast na due to leaving for work early

wifi was availavlw, but it was not secure

we also liked how the property has an enclosed parking area which makes it feel more private and safe

free parking, room has a/c and fridge

good parking - was able to park just outside my room

accused me of smoking in the room when i never did

the property, especially the outside was pretty run down. no laundry facilities as described.

i only had coffee, juice and fruit for breakfast; it was ok; the location is fantastic

parking lot was a challenge

more options at breakfast.

room was spacious, the staff was friendly, early check in was nice, nice simple breakfast (raisin bran, cheerios

the amenities were missing; simple items such as a laundry bag, washcloths and bath mats were unavailable

good location. good staff and good breakfast.

well the breakfast so basic

comfortable, clean, friendly, breakfast was good

those kids ran up and down the halls all hours of the night,even after several quests complained

food was excellent , laundry on site and they even gave me detergent

we loved all the amenities, the bar, breakfast, gym, laundry room

it is pretty quiet on the property which is a good thing, and there s a laundry room near the lobby

i could hear the laundry room in the evening

the check-in was fast, room was clean, and the wifi was fast and we liked it.:)

self laundry was a big plus for us since we are travelling

needed to do some laundry

the shuttle was excellent. staff very friendly.

were charged $75 pet fee that was not listed on booking

modern. clean. comfortable beds. restaurant on site. fee shuttle to football game

the room service was okay

allowed an early check in and told me about the parking garage 1

only issue i encountered was connecting to wifi.

st as at bar alison went out of her way to help us

the staff were extremely friendly. the 2 lady s working the bar were amazing and sweet.

large laundry room and full kitchen to make a light dinner

kitchen, facilities, value, location, i was pleasantly surprised.

could walk to hospital. great breakfast

the breakfast was really good with lots of variety, and as a vegetarian i always had plenty of options

large laundry room and full kitchen to make a light dinner

we looked at the other towels thinking this had to have got tossed in the wrong pile in the laundry or something

parking is a bit confusing if there s an event going on but we always found a spot

loved the fireplaces and atmosphere

the antiques, stained glass and woodwork. the bar tender, mandy, was wonderful

beautiful old building, comfortable bed, fireplace in room, cozy fireplaces in lobby and bar.

quite a few things broken in rooms, laundry, ice

but after checking in we were told the amenities we were expecting- pool, laundry and work-out room, were not

it might make things easier for guests if there was a laundry room instead of just the one washer and dryer

they cleaned the room and gave us a laundry basket of towels, washcloths and hand towels but snd isn t empty

laundry facility was broken

my kids enjoyed the facilities as well

the building instead of making it know that it's connected to l a fitness, and that's where the gym is and the

ev charging convenience

during covid, the breakfast was very limited and the room wasn't spotless.

the pool was closed which really disappointing our kids

has a laundry facility

had to run the gauntlet through laundry bins and staff to find the stairs to breakfast and lobby

hotel staff members see this post, please use detergent when doing laundry the bed covers, bathroom towels, and

pool and gym were good

$22 parking fee, undisclosed $35 fee incase you order room service (did fall off account, however i was never

breakfast wasn't the best but it wasn't terrible need alittle more variety with the hot food

free breakfast has several options

the only downfall is there was no oven in the kitchen.

it allows pet too. just all in all nice place.

am i baby wanted to swim in the morning in the pool was out of service

gym, good features in the room for using electronic devices, preparing or storing food, laundry on premises

laundry room, small shop with food, snacks, drinks and toothpaste etc

could you put a laundry on another floor

they need new laundry equipment.

lots of kids there so demand more than usual i think room was fine, toilet loud flusher but basically aok

big room in the entry to hang out and talk with other travellers where you could have coffee and breakfast

attached bathroom, no tv in the room, you have to make your own breakfast, no parking

lovely great room with breakfast

phenomenal breakfast

the place has been beautifully renovated and the complimentary breakfast is delicious: croissants, pastries,

the dryer in the laundry room took almost three hours to dry a small load

laundry only had a washer and dryer took 3 hours to dry one load of clothes there should be more

bathroom was filthy, bed sheets were not changed, dirty laundry in our room

lack of room service

the hotel only has one designated pet area, and it s not convenient to get to, unless you happen to be on

gym and internet access is a plus

from the front desk to the valet to the bar tender to the cleaning staff

kitchen operation was grossly understaffed; waitstaff in morning was incompetent- did not have

room service was quick and tasty

fitness room was small but worked; day pass at local gym is available free of charge

we will be back again with our kids

friendly staff, comfy beds, big shower, breakfast

we will be back again with our kids

spacious, clean, comfy room, great shower, great breakfast with great view over the monongahela, super friendly

beautiful views from breakfast

there was no laundry service

free breakfast would make it 10/10.

the breakfast was included and by far the best breakfast and value

right downtown! zen environment gym equipment inside your room

restaurant is close by on the 5th floor, along side the gym which is very clean

quality was the best i've ever had and i travel frequently room service timing and quality of the food was

room service food was quite tasty but suffered from the delivery as is typical for room service

the speak easy bar had great atmosphere - and drinks

staff gave us a much appreciated upgrade to a larger room and my kids got their kids pack when we checked in

our kids, my husband, and i enjoyed our stay at the omni

there is no mineral water available even in the minibar no regular laundry service although you can ask the

long time to get car from valet, needs another bar or restaurant perhaps!

major complaints: water - only fill up station that i found was in the gym

everything was shut down. no gym, no rooftop access.

kimpton had thorough precautions in place, in terms of cleanliness, contactless room service, etc

helpful staff, guest laundry

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

the pool and hot tub , the laundry facilities, and rooftop patio were all great

there was a coin laundry so it was convenient to use

more laundry facilities

laundry soap that is used to wash sheets and towels should be unscented

in kitchenette didn't work

pool was freezing for the kids.

i appreciated being able to workout and watch my kids in the pool at the same time

were out of things (chicken tenders) and you can t purchace laundry stuff after the gift shop closes

lack of room service

pool open till 11:00 pm

restaurant on site with bar was convenient and the food was excellent

the pool was open from 6am to 11 pm

kids running up and down the hallway at 10pm

in-house restaurant (bill s burgers) has good food and excellent wait staff and bar tender

the pamphlet told me all about the great in room service (which included night hours

room service was good

machine on my floor was broken, they did not have a lot of tv channels, you have to pay to watch kids channels

also they were folding laundry in the lobby of the hotel

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

the best was comfy the kids and i enjoyed the pool

also the lounge is down because the can't find a bar tender

rooms, comfortable beds, fast wifi, very friendly and helpful staff, modern gym and pool

operated laundry facilities, but there was no place in the hotel that could provide any quarters for the

i also used the free laundry facility which was very handy and a nice perk

i walked to the strip, duquesne incline, north shore, casino, heinz stadium, and pnc park

for parking and a $75 pet fee that was not mentioned prior to purchase of the room

issue with free wifi - lots of homeless people around the area which scared my kids

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

breakfast not included, seemed like it would be but they either had it shut down or were

no complimentary breakfast for the price and no pool for kids

was saddened to know that there was no shuttle to and from airport and no complimentary breakfast

this is resolved and a new restaurant and pub is in i look forward to staying again but without room service or

had an issue with guest laundry

has laundry too for long trips

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

i asked for early check in and the lobby clerk called me as soon as my room was ready

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

no too many options for f&b limited services for laundry

the room also did not have free wifi

wifi was $15 a day.

room was great, bed was amazing with different comfort pillows and room service was wonderful

there was no coffee. parking is tight.

the pool was out of service. so that was disappointing for my kids.

clean with a nice entrance and free parking

picked this place so my kids could swim but weren t able to

the coffee bar and snack/restaurant were closed

no way to get laundry or dry cleaning. bar and restaurant could stayed open later.

website says there's laundry facilities in there or not

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

services. no laundry. amenities. parking

was small, 299ft, tight with kids walking around but comfortability of beds and cleanliness made up for it

everything great, the only minor thing i would improve a bit is breakfast.

i know we are still going through a pandemic but i wish the pool was open.

great variety at morning breakfast

my kids couldn't get into their room after eating breakfast downstairs

staff really nice, hotel was convenient to train and breakfast was great.

or laundry bag

no laundry no goods staff no cleanliness

overall everything was okay especially the pool and the friendly staff

the air conditioner worked great, and the pool was clean

more parking area.nice place for.the money

room was 116 directly across from the laundry room and staff cleaning facilities

not enough soft chairs. doors slamming,laundry room across the hall to noisey.

i liked the laundry facility onsite also

in laundry room had to stand out in weather for hours

i loved there was onsite laundry facility as well

breakfast was perfect

parking was free and very close

loved monk's bar, and the grab and go breakfast

had 2 rooms 3 adults and 2 kids

we utilized the gym, the ice machine and monk s bar

several times were turned down for towels because they admitted they didn t do laundry for several days

had laundry bins and appeared to be doing laundry or packing it or something right in the front lobby

convenient to the stadium and casino

close to the casino

the indoor pool was small and kind of boring.

dirty laundry left in room

the ladies working the breakfast bar were excellent/super friendly

breakfast was delicious and the location was perfect

friendly staff ...gentleman at check in was great and timika at breakfast was awesome ....

the pool was a little to cholrified

laundry available

trashcans overflowing, dirty laundry in the hall for day

was good and they had a shuttle bus that took us to the casino which is why we booked the stay

the paid parking and wifi was horrible. kept cutting out and alot of the time would not work.

breakfast was wonderful. free parking in the city. room was clean, comfortable and quiet.

asked for laundry service on saturday evening and i dropped my stuff at the front desk

no plastic bags for laundry

housekeeping did not clean the room - left trash and dirty laundry

most things were in walkable distance, like the stadium and casino

swimming pool was a great amenity as my son and a few other families with kids had an activity to keep their

they left dirty laundry in a basket in the closet

of laundry services, $27/night parking was a surprise, the toilet and microwave were dirty when we

key room card maker, ice maker, laundry room, printer for receipt)

i like jay-z a great deal, but i'm not i wanted my kids introduced to hov during our quiet breakfast

liked the location being close to the casino and the t station, and the price was reasonable

the guest laundry came in handy as well

wifi here was awesome

the only bad thing was the parking was tight, but with the location it was manageable.

unsupervised kids in pool acting foolish.

nice facility gym and pool nice and we liked our room.

love the setup of the rooms the kitchenette is great nice to have a full size fridge the laundry room is nice

there appears to be a laundry room right in the front and there were dirty cloths every where

the lobby was dirty, trash was laying on the lobby floor and floor of the laundry room

laundry facilities

did not understand if we were responsible for stripping our bedding and bringing all laundry down the hall

this was the end of our vacation, and reluctantly we had to do a small load of laundry

pool had long hours. laundry available. it was clean. staff were awesome!

laundry

we requested late check out and the lady at the desk was very helpful with that

kitchen staff were very accommodating as well

so when we found out it was closed i had 3 very disappointed kids and had a little ruffer nite with my son

lack of parking

fruit selection on breakfast bar could be improved

the kids love the pool and they like making their own waffles in the morning and love the breakfast

gym could have been larger, the tv was a bit loud at breakfast (intrusive, made conversation

breakfast was good for free

that it was a quick turn to get in the parking lot.

the breakfast bar area could have been a little bit bigger with more seating available

the parking lot needs repaving the toilet sits very low

getting in and out if the parking lot was a bit of a challenge.

for your wealthy businessman traveling type but a low key quiet nice place for a stay and do some laundry and

elevators a d laundry facilities could use upgrade.

and a laundry facility

free laundry bag in room

staff was great, room had all amenities needed, laundry room available with cc reader- overall, good stay

and accommodating staff that allowed this very tired travel nurse to do a late check out

clean pool and work out area

bed, large room for kids, and mom who stayed with us

only option was a 1st floor room by rowdy kids

liked that it was very spacious in the room, parking was very convenient and free, free breakfast, free internet

our room was next to your laundry room . did not get any sleep./

quarters for the guest coin laundry were not available, either at the front desk nor from the change machine

stairway carpet looks like it hasn't been vacuumed in years, laundry room was

hot breakfast and great pool with a real deep end and no

no towels in pool area

the laundry availability. parking available

having a kitchen

and the free breakfast could be a little more options

also, the computer system and wifi were down, which delayed and almost prevented the check-in when we had a

the kitchens were not stocked with kitchen needs. plates, utensils etc.

dirty laundry was piled out to the evaluator

staff was not always at the front desk when needed they would be in the laundry room speaking to other staff

laundry attendant, exceptional

he went into the laundry room and folded some towels from the dryer for me

we ended up using my phones hot spot to connect to my kids devices to get service

we wish there was laundry facilities available for the guests.

there was a breakfast included

the parking lot looks straight into the room windows

cat friendly, not just pet friendly, which we found out is very different

was safe, super affordable, and there was sufficient free parking

room was clean, nice shower, hot water, quiet, ample parking, nice breakfast

excellent beds, shower and pool.

very clean, great hot breakfast, convenient location.

free parking, free breakfast, close to shopping, bars and restaurants

the gym was far inferior to any other hotel gym, and the breakfast was deplorable

rooms are pet friendly rooms

the website advertises they are pet friendly but mentioned nothing about any fees

breakfast was bad because of the covid virus.

no hot breakfast

the fast falling snow obscured the lines for parking spaces and as a result people were parked farther apart

amelia in laundry and the rest of the housekeeping staff were

a very good laundry room

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

excellent breakfast. friendly manager.

location was kind of hard to get to you had to go down and make a u turn to get into the parking lot

doors and guest laundry room

laundry aide was appropriate location privacy provided wifi connection

the laundry is very affordable and there are alot of great restaurants nearby

but they could at least clean it literally takes a rag and some soap and throwing stuff in the laundry

laundry took four hours to clean and dry

there was no laundry facility, but that s about it.

had to ring the bell each time and no one was around, except once when i had to yell into the laundry where i

breakfast area ran out of coffee (regular brew)

breakfast was good , front desk was very friendly and polite

breakfast was so good

laundry services were most appreciated

lots of parking

nice, clean room. decent breakfast. front desk staff very helpful and friendly.

clean room, good breakfast and great pool

the breakfast was the best continental breakfast we have encountered in a long time

the pool was a little cold but still good :)

need a hot breakfast instead.

the bananas at breakfast were grey (lol).

better breakfast selection

it's also close to oakmont bakery (the best breakfast in western pa

i think it may have been from laundry detergent/fabric softener used

i was none the less glad they had a laundry

was good, in a roomy restaurant that was not crowded; gym was great, well equipped and clean

breakfast was incredible and parking awesome and every single thing was great

room 510 overlooks the parking lot & the highway beyond that

smelled like marijuana whole time so obviously nothing is enforced about drugs, there's only laundry and vending

staff was very loud at 11pm we were right next to the laundry room and snacks machine

were clean staff was very friendly and polite let us check in an hour early free breakfast and wifi lady at the

breakfast was the usual hotel breakfast, which is fine with us

i don't get reception for my phone on third floor and the wifi is not strong.

staff were very friendly and breakfast was very good.

clean, great customer service, nice breakfast

potholes in the parking lot need to be filled and the paint on the outside of the building is peeling badly

pool and gym were nice

the pool was cold

laundry, pool ,breakfast coffee 24 hours and most of all the staff

clean, had breakfast, pool for kids it was a ten minute drive to the city, which was great.

parking is a little tough but not too bad.

everything is all inclusive gym, restaurant, shopping.

breakfast was amazing they could serve more than eggs daily and sausage but all in all it was

there's also a laundry room where you can wash and dry your clothes for $4

we got lucky and were right across from the laundry and my son was able to wash his workout clothes and pack

convenient for self-service, grocery, laundry etc

laundry facilities

i booked i call directly to the hotel to make sure they have laundry facilities

the fact that there is a laundry facility on site it should be a easier process of getting quarters

was closed for maintenance sunday morning which is understandable but the kids were bummed

very friendly staff, rooms clean, pool was very nice

pullout bed that was supposed to be big enough for two adults was barely big enough for my two kids

wish pool and breakfast were available.

no laundry

then there was the gentleman josh stanson cna who went out of his way to find me a place to do my laundry ( we

was like it wasn't part of the hotel: we entered in the back, went through the aisle where the laundry facilities

i wish the pool was open but with covid season i understand.

shuttle and parking were very