also they were folding laundry in the lobby of the hotel

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

huge highlight was that the pool is a 3ft to 4ft pool so my 4 & 5 yr olds were able to comfortably roam the

we used the transportation to downtown, and we also used the bar which had a great bar

could connect to wifi, and was charged for parking after i was told it was

had an issue with guest laundry

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

has laundry too for long trips

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

free breakfast, coffee, tea and water - all day

laundry available

trashcans overflowing, dirty laundry in the hall for day

friendly staff. onsite parking. gym and pool onsite. rooftop deck.

small but nice gym

could not use wifi even with password that was

it might make things easier for guests if there was a laundry room instead of just the one washer and dryer

no pool, no gym, no laundry, even the

newly renovated , self laundry

quite a few things broken in rooms, laundry, ice

laundry was a point to choose this hotel, but there was no soap, so i needed to go and by soap,

monk's bar was an adorable pre-dinner stop for our group of friends

wifi connection, time getting hot water...

the bar was so much fun

internet wifi could be improved

ultra critical and very petty .... bit better wifi.... however never in the room out exploring:)

room service was great, the bed was awesome.

thought the gym area was clean and had plenty of good options for working out

room service friendly. beds comfortable

room service was good

accommodating staff, wonderful amenities, extremely comfortable beds, great choices for room service

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

there was a coin laundry so it was convenient to use

the pool and hot tub , the laundry facilities, and rooftop patio were all great

helpful staff, guest laundry

large laundry room and full kitchen to make a light dinner

spacious room with kitchen. excellent free breakfast. friendly and helpful front desk staff.

pool is beautiful and clean

gym, the breakfast bar was good

great location to university of pittsburgh. spacious room, excellent breakfast, friendly staff.

wish i could of ordered room service, no facility available

the staff were extremely friendly. the 2 lady s working the bar were amazing and sweet.

the room service was okay

i could not use their wifi

pet friendly. had little gifts for pets

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

location, valet parking and the outdoor atrium. the attach bar was very cool.

location - staff was great. quiet room early check in was great and appreciated

always stay at the marriott because we take our kids to children's hospital on pittsburgh

was saddened to know that there was no shuttle to and from airport and no complimentary breakfast

there is no mineral water available even in the minibar no regular laundry service although you can ask the

dining onsite was fantastic and the rooftop bar was fun and unique

long time to get car from valet, needs another bar or restaurant perhaps!

out of spa rooms and gave us a handicapped room with a normal bath which isnt what we paid for

ate breakfast two mornings in the commoner restaurant

pet charge very high at 125 normal rates are only 25-30 and had to pay for internet majority of

great gym, beautiful lobby.

getting a aaa upgrade, to the cleaning staff offering me water on my way to the gym

a little sad not everything was open ( room service, speak easy) but completely understand

extra charge for early checkin

more laundry facilities

laundry soap that is used to wash sheets and towels should be unscented

the complimentary breakfast was delicious

location and it had a pool for the kids and free breakfast.

we also got two free drinks from the bar for our stay

there was no laundry service

i actually moved to even hotel after staying two nights at fairmont where the rate was so high , wifi is free

no room service available

the free wifi was not satisfactory, but it was free

the breakfast was included and by far the best breakfast and value

had laundry bins and appeared to be doing laundry or packing it or something right in the front lobby

several times were turned down for towels because they admitted they didn t do laundry for several days

bottle filler would have also been a nice touch, although there was a jug you coud use in the gym

pool was small. breakfast could have been better.

the kids loved the pool. and the parents loved that it was close to things to do.

dirty laundry left in room

gym had very few weights (negative comment)

close to pnc park,shuttle driver was great and the breakfast crew was wonderful

to the residence inn because spring hill suites was closed the room was nice because of the nice kitchen

location because it was near the casino.

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

no too many options for f&b limited services for laundry

the dinner i ordered from room service was just fair.

nice people checkin and facilities really good. spa and gym great. location superb.

with four kids traveling, would not do a fairmont again until they change their

operated laundry facilities, but there was no place in the hotel that could provide any quarters for the

i also used the free laundry facility which was very handy and a nice perk

calling room service in the morning is not what i would do when i just got out of bed

desk staff didn t seem well trained, room service advertised but not available.

we went in one morning and sat at the bar and servers were around but noone came up to us for 10 minutes so we

has a laundry facility

had to run the gauntlet through laundry bins and staff to find the stairs to breakfast and lobby

hotel staff members see this post, please use detergent when doing laundry the bed covers, bathroom towels, and

wifi did not work

kids enjoyed the pool and gym

also as a bonvoy member i felt i should have been with the protected wifi service

employee in the breakfast area was outstanding

good breakfast choices. very nice staff.

very clean , excellent wifi

spacious, clean, comfy room, great shower, great breakfast with great view over the monongahela, super friendly

needed to do some laundry

self laundry was a big plus for us since we are travelling

beware~the woman that works the bar (jamie dark black hair) is very edgy

the roof top bar

were charged $75 pet fee that was not listed on booking

key room card maker, ice maker, laundry room, printer for receipt)

they left dirty laundry in a basket in the closet

of laundry services, $27/night parking was a surprise, the toilet and microwave were dirty when we

location to pnc park and rivers casino

they said the pool required maintenance but offered for us to go to their sister hotel to swim

no plastic bags for laundry

asked for laundry service on saturday evening and i dropped my stuff at the front desk

housekeeping did not clean the room - left trash and dirty laundry

my kids get mad if i don't get it booked in time for our concerts

the coffee bar could use improvement though as the standard dispenser barely has room for the cups

website says there's laundry facilities in there or not

services. no laundry. amenities. parking

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

no way to get laundry or dry cleaning. bar and restaurant could stayed open later.

overall experience was good but maybe have more food selection at the hotel restaurant for kids.

i could hear the laundry room in the evening

food was excellent , laundry on site and they even gave me detergent

we loved all the amenities, the bar, breakfast, gym, laundry room

it is pretty quiet on the property which is a good thing, and there s a laundry room near the lobby

i had to run to the gym room next door and grab a mini towel

phenomenal breakfast

there were snacks available at all times and all you would need for a healthy breakfast

free street parking around the block

we did not see any breakfast. the location was nor bad, not the best.

the place has been beautifully renovated and the complimentary breakfast is delicious: croissants, pastries,

could you put a laundry on another floor

they need new laundry equipment.

gym, good features in the room for using electronic devices, preparing or storing food, laundry on premises

laundry room, small shop with food, snacks, drinks and toothpaste etc

loved the kitchen in the room

the amenities were missing; simple items such as a laundry bag, washcloths and bath mats were unavailable

the kids had a great time

wifi is terrible. need to upgrade asap

a pool and that's the only reason why i booked with that hotel was a ladies getaway for me and my kids

paying for parking, gym not available

we looked at the other towels thinking this had to have got tossed in the wrong pile in the laundry or something

the antiques, stained glass and woodwork. the bar tender, mandy, was wonderful

was confusing to enter the premise at night about parking accommodations

parking was easy and the building was secure

the staff was warm and helpful and if there were lots of cool places to relax including a bar with live music

were out of things (chicken tenders) and you can t purchace laundry stuff after the gift shop closes

machines were empty on 3rd and 4th floors - possibly due to alot of kids there for a dance competition

i m happy that the bar was open and the gym too

riki at the desk was a great help at finding things for my kids to do

we went as a fun night away with our kids so they could go swimming and the pool was absolutely freezing

friendly staff, room size and decorations. pet accommodations.

no breakfast

i love the staff, the room service is great

wifi wasn't working for a day and the sheets were very dirty

to the bar i wanted to go out to for the night

location, gym, staff esp. greg

both nights we were woken at 2:30 am by kids/ people running and yelling in the hallways

wifi connections stuck from time to time until you refresh connection access via browser, this was

i was under the assumption that when it s says a kitchenette that mean an small workable kitchen, i had a

the pool was closed which really disappointing our kids

spacious rooms and laundry on site

hotel was fancy, it had a fancy feel and look to it, plus they had a laundry area and an indoor pool which is

not enough soft chairs. doors slamming,laundry room across the hall to noisey.

room was 116 directly across from the laundry room and staff cleaning facilities

i loved there was onsite laundry facility as well

no laundry no goods staff no cleanliness

or laundry bag

clean at all; no kitchen; breakfast was disappointing (given in a bag

that the pool was closed.

clean room, comfortable beds, easy to get to, nice pool

laundry

pool had long hours. laundry available. it was clean. staff were awesome!

this was the end of our vacation, and reluctantly we had to do a small load of laundry

we travel a lot with two kids in club sports and this was one of the nicest hotel we stayed in

breakfast was very good

laundry attendant, exceptional

dirty laundry was piled out to the evaluator

he went into the laundry room and folded some towels from the dryer for me

staff was not always at the front desk when needed they would be in the laundry room speaking to other staff

2 towels in room for 3 kids n 2 adults

no laundry facilities on site

also i hated that there was no wifi or cable in the room

nice breakfast and wonderful staff

staff where amazing- the breakfast was fantastic and the gym and pool was an added bonus - great

location. also, the hotel had an indoor pool for the kids.

the laundry services only has 1 facility with 1 washer and 1 dryer for the entire property

early check in, reasonable privacy.

the staff was wonderful, patient & kind - explaining how the process works & then offering a late check out

cafe and bar were closed

little kids jumping off hot tub/waterfall area into pool, kicking us and getting hit with footballs while

the stuff didn't want to let use the dryer in the laundry despite the sign there

laundry room and 24-h market on the ground floor added comfort to our stay there

very clean, the general manager was a sweetheart. breakfast was very good.

breakfast

the parking

very clean and comfortable they also have a complementary breakfast

gym was also clean and included all basic training devices

upset could use pool monday night because somebody had thrown up in it.

pool area was over chlorinated. my daughter's eyes were burning and had to leave.

staff really nice, hotel was convenient to train and breakfast was great.

the laundry availability. parking available

the kitchens were not stocked with kitchen needs. plates, utensils etc.

the breakfast was a granola bar and a small one at that

small snacks for breakfast ud83dude0b just note, there's people living here, and have pets, but it's not a bad

was convenient to my doctor s appointment, pet friendly, and had a microwave and refrigerator

a very good laundry room

amelia in laundry and the rest of the housekeeping staff were

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

room had had a recent smoker; new room had a chicken bone in middle of floor; wifi worked intermittently, front

pike from weirton wv one must either pull off the road adjacent to the lower end of the parking lot & then pull

doors and guest laundry room

laundry aide was appropriate location privacy provided wifi connection

the laundry is very affordable and there are alot of great restaurants nearby

laundry took four hours to clean and dry

but they could at least clean it literally takes a rag and some soap and throwing stuff in the laundry

stairway carpet looks like it hasn't been vacuumed in years, laundry room was

our room was next to your laundry room . did not get any sleep./

quarters for the guest coin laundry were not available, either at the front desk nor from the change machine

setup of suite with 2 bedrooms 2 bathrooms and a living room and kitchenette in between

liked the bar in the hotel

good for kids

kids enjoyed the pool.

was friendly; ample (and free) parking and more than enough room for one person

hot tub:( pool was a little on the small side although it did work for all 9 of the kids traveling with us so

great coffee available 24/7. breakfast was fresh and hot. bed was very comfortable.

plenty of parking and very clean

super friendly and kind truly a pet friendly hotel

fitness room had a good amount of space and options available to workout

wifi was extremely slow

organized, clean, convenient location, wifi, breakfast, refrigerator and microwave and quiet.

the location, quietness of the room, tv channels and services provided (breakfast, laundry).

the fact that there was a laundry room for guests to use.

pets (dogs) allowed

$25 per night for a pet is highway robbery especially if your pet is well trained

ample close to building parking & a full size fridge with freezer. the bathroom is quite large.

there was great parking and it was free

advertised as a casino hotel. no casino located there.

breakfast and coffee were great.

cars with trailers attached in front parking lot taking up 4 parking spots.

the breakfast was enjoyable and the coffee was also very good.

the dryer in the laundry room took almost three hours to dry a small load

laundry only had a washer and dryer took 3 hours to dry one load of clothes there should be more

bathroom was filthy, bed sheets were not changed, dirty laundry in our room

breakfast included. sliding door/first floor room. pet friendly. staff was nice.

it was a old hotel ,smells,and wifi did not work

the exercise room and free laundry were a bonus

the laundry was free the employees were excellent

i love that the laundry facilities are no charge, except for laundry soap

other holiday inn i have travel they do not have charges for pet

was a creepy old man trolling the swimming pool offering candy to the kids in the pool

great location and staff. had smoking rooms.

wifi was availavlw, but it was not secure

accused me of smoking in the room when i never did

size room clean nice staff good parking close to a bus stop near a traffic light so it was easier to pull out

free parking, room has a/c and fridge

room was excellent i love the two rooms suite breakfast was enjoyable and we never had to go out for breakfast

breakfast was great never had to go out and eat for breakfast

i loved the 2 bedroom suite great with old kids

little more options on the breakfast will be fine

free breakfast has several options

laundry, pool ,breakfast coffee 24 hours and most of all the staff

pet friendly

parking is a little tough but not too bad.

breakfast was great and we really enjoyed ourselves

the pool was closed for maintenance & my five year old was disappointed that he couldn t swim.

to pay to wash laundry

laundry facility came in handg

enjoyed the gym

family really enjoyed the indoor pool

wifi, tv working fine

breakfast was also very good

breakfast was very good. seating was spacious. good selection of food and seating.

the breakfast was not exactly what i would have loved

friendly staff, cleanliness, breakfast options

breakfast was good

we got lucky and were right across from the laundry and my son was able to wash his workout clothes and pack

the staff, breakfast, snacks, laundry..

convenient for self-service, grocery, laundry etc

laundry facilities

i booked i call directly to the hotel to make sure they have laundry facilities

the fact that there is a laundry facility on site it should be a easier process of getting quarters

pool was not able to be used (maintenance)

the cleanliness of the hotel and the pool. it was also quiet and the rooms have lovely showers

the swimming pool water was chilly for the kids but other then that it was great.

disinfectant wipes for gym area.

the staff are great. the room was very clean and smelled fresh. nice variety for breakfast.

there was also some nice amenities including the complimentary breakfast and the gym (which was well equipped

great bed with lots of pillows. :) liked the kitchenette. super clean room/bath.

our room was was great and we loved the kitchen and refrigerator available to store food

cold breakfast sucks! covid-19

i was none the less glad they had a laundry

i think it may have been from laundry detergent/fabric softener used

i loved everything except the pool was closed

breakfast was incredible and parking awesome and every single thing was great

great hot breakfast with lots of selection.

was like it wasn't part of the hotel: we entered in the back, went through the aisle where the laundry facilities

no laundry

then there was the gentleman josh stanson cna who went out of his way to find me a place to do my laundry ( we

kitchen didn't seem like something we'd want to use

late check out as our flight was delayed.

one bar of soap for our two day stay; staff was very courteous in giving us extra soap

indicated that it had a bistro and bar

the pool was out of service. so that was disappointing for my kids.

not much of a kitchen unless you want burgers

to find, a very big bump at the entrance to the parking lot

smelled like marijuana whole time so obviously nothing is enforced about drugs, there's only laundry and vending

staff was very loud at 11pm we were right next to the laundry room and snacks machine

the breakfast area could be moved into a separate room or area

were clean staff was very friendly and polite let us check in an hour early free breakfast and wifi lady at the

breakfast and room cleanly ness

i like that there was a pool, and great parking.

breakfast was amazing! check in easy. front desk employees very friendly and helpful.

had a great visit, only problem besides the smoke detector was the fact the pool was closed due to covid-19

my family really enjoyed the pool and our suite was spacious enough for our family and some

the pool was cold

renovation supplies stacked up in the pool area

coverlet smelled like an old gym bag- although it appeared white/clean it could not have been recently washed

rooms and hotel clean plenty of parking walking distance from restaurants

were adults drinking alcohol in the pool area while my husband and i were trying to let our 7 year old swim

to find, parking close to the entrance, quiet, clean, nice breakfast, comfortable bed and pillows, hot water

the property, especially the outside was pretty run down. no laundry facilities as described.

wish the breakfast was more thorough and with greater options

broken glass in parking lot and found a couple nails in parking lot too

i only had coffee, juice and fruit for breakfast; it was ok; the location is fantastic

smoking rooms available

breakfast was perfect and the beds were very comfortable

that allows dogs without a big pet fee, hampton inn turned out to be the best place

well lit parking lot

i said what my car is right outside the doors parking in the back and she said you can just leave your car

breakfast was extremely delicious. with a hot food selection that changed each morning.

the friendliness of some front desk staff. no trash bags in rooms or laundry bags. thin walls

the laundry area was out of order. i had to use the laundry facility at a property next door.

the free breakfast was also fantastic

excellent pool and hottub great walk in shower

parking was limited

we were charged for wifi but were not informed that there was a wifi charge

small pool

full kitchen in room

it is cheaper than parking at the airport and their shuttle services are always on time and professional

in the pool the front desk worker tried to say we couldn’t be in the pool area with our kids all u see the

the gentleman in the laundry was happy to dry them for me and tried to refuse my

friendly staff. worked well with our early flight out of pittsburgh and parking of our car.

airport shuttle was not convenient as it only ran hourly.

they also offer long-term parking at a reasonable rate with a free airport shuttle

wonderful breakfast, pub and grille onsite, cleanliness

the guest laundry came in handy as well

breakfast was good. gym was phenomenal. layout of room was clever and roomy

did not find enough time to visit the pool and gym but kids were seen happily enjoying it

i placed several calls to the desk because we couldn't get wifi the entire stay

parking lot is small

there appears to be a laundry room right in the front and there were dirty cloths every where

did not understand if we were responsible for stripping our bedding and bringing all laundry down the hall

the lobby was dirty, trash was laying on the lobby floor and floor of the laundry room

love the setup of the rooms the kitchenette is great nice to have a full size fridge the laundry room is nice

laundry room was rundown

glad to have laundry facilities on the property

this one did and the results were predictable - kids playing on elevators - loud well into the night - overran

the kitchen staff was very friendly

swimming pool was great

breakfast was great and the hotel comfortable.

breakfast was good, not having to pay for laundry was an amazing surprise!

laundry for guests, spacious and comfortable rooms, and a delicious breakfast

i also loved that the laundry facilities are free, but you must bring your own detergent

well equipped bedrooms with a laundry on-site which is very handy

the staff was polite, and having coffee in the lobby at all times and free laundry services was a great bonus