was fine- different because of covid (pool, fitness center closed, no room cleaning, but that was understandable

additionally, the wifi is terrible

pet friendly. location. parking.

kids in parking lot tossing a baseball by the parked cars

was easily accessible, close to restaurants and shopping, and there was plenty of convenient parking

on our floor, kids were whooping it up and their parents did nothing to stop them, because their parents were

parking lot was good, however we tight it might be time for a touch up as it was hard to see the

this stay was horrible, we were woken up at 12:18 am by kids running up and down the hallway and the kicked

too few parking spaces

to sign up for pool hours is understandable but inconvenient as there was so many people signing up times were

the laundry area was great so we didn t have to travel back home with days of dirty clothes

the staff was all friendly the pool was nice having laundry facilities available was great

the staff was all friendly the pool was nice having laundry facilities available was great

nice space in the gym

roundabout in front of hotel was a little confusing and it could use more parking.

nice bar and good ambiance

breakfast and bar prices were very high

clean hotel, comfortable room, and plenty of parking

parking was easy

the fitness center and pool were enjoyable

is very clean, rooms are spacious, nice bar and close to shopping, restaurants and

getting car parking slot was difficult.

the pool was refreshing. the gym was amazing. the hotel staff were wonderful to interact with.

no breakfast and wifi cost

gym and pool

i had to do some laundry and the machines did not clean the clothes well at all.

we even ordered room service and the food was delicious

very convenient, great parking, super fast check in, really clean and live the beds

covid having many things closed like the breakfast, bar, pool

the world famous chocolate chip cookies were nowhere to be found (disappointed kids) 2

any used laundry had to be thrown down the laundry shoot by us

was located across from the laundry room

large parking lot was helpful, since we had guests visiting

parking was tight because a getting a new coating on half

a pet running around at night in the room above

i also didn t understand why there were not trash can liners or laundry bags

no laundry bag in room but that's a minor concern

gym was closed as well and my son wanted to work out, however pool open, doesn't make sense

i think the breakfast could be better.

this was not a big deal to us but the wifi had a bad connection and went out often.

desk said they were out bc they had no staff to do the laundry

free guest laundry

bed was very comfortable to sleep on, also having complinmentary laundry as well was a bonus

facilities include free laundry room with washers and driers

convenient location, free laundry, nice fitness area

no laundry

mentioned above, we were across from the laundry facilities and could hear the staff talking in the hallway

add laundry facilities

clean, friendly staff, hot breakfast

the breakfast (especially the coffee) were was excellent

paid extra twenty five dollars for an early check in due to traveling, and they told me the room would be cleaned

i called the next morning to see about a early check in because i had to get ready for a funeral

the gave us an early check in so we could sleep before work.

close to everything you need (cranberry mall, sheetz, getgo) upmc hospital and turnpike laundry on every floor

working ice machine and laundry on floor

dryer was broken and the one that worked took 2dollars off of me,no quarters at front desk for laundry

beds, decent breakfast included, very friendly staff, pet friendly, convenient to highway and restaurants/shops

kids next door running up & down hallway & stairwell

room had well equipped kitchen and was very clean.

our room was wonderful with a nice kitchen area

bed was very comfortable. breakfast was very good.

i wish the breakfast option was opened until 10am on weekdays, like the weekend

the only downside durring our stay, we never used the pool or cooked in our kitchenette

couldn't access pool, workout room, no laundry

laundry is available, takes cards, no coins needed which is nice

the kitchen and laundry are still under construction, and the free breakfast is granola bars and fruit

staff doing laundry in main lobby

no laundry service like advertised

loved the pool and the hotel let us stay over our rsvp timing due to us only in the pool

clean, full kitchen in the room, breakfast and hot tub and swimming pool

a bit noisy on the weekend due to the number of pets staying at this property

the room had a terrible pet urine odor.

breakfast was grab and go items, and all the amenities were unavailable

room was very dusty, the towels were no absorbent, scratchy, very noisy and no laundry bag was in room

laundry room is a little expensive. but i do appreciate to have the ammentity.

no washer and dryer. they really should add laundry machines.

the gym/pool area was very clean

the kids enjoyed the indoor pool

pool too small and dark, sheets didn t smell clean

only issue we had was the wifi wasn't working

wifi access was available only via web registration page, no iot web

to get to the parking lot and hotel

breakfast was very good. the pillows are amazing.

breakfast was minimal, just muffins, but it was fine for a place to stay briefly

melissa and the pool

the spa tub was nice and a very comfortable bed. also loved the mood lighting.

mistakenly did not request a non-smoking room

cleanliness was awful staff seems to not care much about what room is smoking and not smoking

the laundry was free the employees were excellent

the exercise room and free laundry were a bonus

i love that the laundry facilities are no charge, except for laundry soap

liked the cleanliness and size of the rooms, as well as the kitchen space

very clean. nice staff. nice and convenient buffet for dinner and breakfast. warm pool.

had a guest laundry

t daily cleaning of rooms and when asked i was told to place my items in the laundry shoot myself and bag up

combination laundry/exercise room

cute lounge area. very small but comfortable bar area. front desk staff.

dog's when i walked in the front door, lies about refund policy, and doesn't tell you about the pet policy that

breakfast was also very good

breakfast was decent. it had several options.

friendly staff, cleanliness, breakfast options

breakfast was good

arrived lat for breakfast so there was not much available

laundry facility came in handg

to pay to wash laundry

parking at night all spaces were full.

wifi, tv working fine

the breakfast was hot and fresh, the dining area was very clean and was set for times were you didn't

dirty laundry was piled out to the evaluator

staff was not always at the front desk when needed they would be in the laundry room speaking to other staff

he went into the laundry room and folded some towels from the dryer for me

laundry attendant, exceptional

parking lots seem small and no big turnaround.

customer appreciation dinner...very nice.... laundry area and whole grounds very clean...

laundry on-site was clean and well kept

super pet friendly staff is awesome. anything you need, the staff goes out of their way to help.

traveled with a pet and the rooms accommodated this. spacious rooms

wifi was unsecured..

our room was right across from the laundry and ice maker, so it was noisy at times

had a room across the hall from the vending machines and ice along with the laundry so needless to say i was

no hot breakfast (not your fault though)

the fitness equipment was just updated and repaired, which was great as well

i thought the complimentary wifi was a little on the sluggish side.

we informed the front desk and were told our option was to wash all our clothes in the laundry at their expense

was helpful and laundry room area was clean and efficient and affordable

the laundry area was small

great price, location, in a very modern design n layout[including full kitchen]

everything was clean and there was a full kitchen.. really nice if you have kids!

had to get our own towels, take used to laundry shoot

parking was the best parking out of any hotel we ve ever stayed at

the gym is also closed

got flat tire from screws in parking lot

friendly staff, clean room. nice pool area.

laundry and gym were also closed for renovations and not available for use

the pool was kind of small

they claimed they had a heated pool but it wasn t

size, the amenities although the pool was down in the dead of summer; that was very disappointing

parking was tight. i have a camero ss and there wasn't much room to open the doors.

vending and ice on every floor, not the 1st floor with laundry

well kept property. loved the indoor pool

the pool was also closed in the morning so my kids couldn’t swim before leaving

the pool was a great place for the kids to burn off energy at the end of the day

i liked the fact that there was a pool, though i didn't use it

room was close by the laundry room, someone used the washer and dryer 5:30am, woke us up

laundry room was one hour late opening one of the mornings i was there.

kids running up and down the hall until late night!!!!

we take these night getaways every month to have a night stay away from the kids and prioritize our marriage

wish the beds were a little bigger . for three adults two double beds were not enough.

the laundry was in desperate need of new machines!! were extremely dirty and old.

wish i would have known it was a pet friendly room

was very nice and accommodating, me and my family were able to stay on the same floor and the breakfast was

pool was cold 1st nite stay

excellent staff, mitch and cheryl. pool, location.

great parking into building access

i like the cleanl i ness of thr room, breakfast options, gym facility and snack area.

.good bar restaurant on site .very pricy.

the location to the penn state campus and planet fitness gym was perfect!

room service + there was no water in the room (bottle) or in mini fridge

airport transfers, the rooms are very clean, comfortable and the facilities (such as a laundry room

i had ask room service to clean room but they said he will clean after check out

room location was very convenient with a pet

no indoor pool and limited airport shuttle service

was only using this particular hotel because it allows long term off-airport parking and i have been traveling

the ability to leave my car and shuttle service to the airport

shuttle, nice room

they even participated in some fun scavenger hunts interacting with our kids to keep them entertained due to

liked that they let the kids have fun n the pool without saying they were too loud

open the pool already. for the price!! it should be open. there was nothing to do

dryer in laundry has duct tape all over it

was across from motel laundry room and staff were very noisy

pet, friendly, and close to

room smelt like a locker room gym bag

nice furniture and bed. strong wifi. quite cheap so great value for money

we did not try the breakfast but i noticed they had a coffee bar for lattes etc

the shuttle got me to the airport on time for a very early flight

the hotel shuttle dropped me off at the airport and picked me up upon my return

our shuttle drivers were great. location great! staff great! room comfortable!

our am shuttle driver was so nice & engaging

i can only estimate that in a laundry storeroom someone in there smokes contaminating folded linens on the

did not work dirty laundry left in hallway whole time of stay with blood on

maybe a better choice for quick breakfast

breakfast was not fresh, bananas and apples way beyond eating.

, decent breakfast choices

the gym

clean rooms, restaurant was excellent with great prices, and the gym was the best i have ever seen in a hotel

the fan that turned on in the pool, it froze us out of there!

this was first time we stayed at this hilton garden inn - the indoor pool was deciding factor

they helped us arrange for parking and a shuttle to and from the pittsburgh airport

too short pool hours. no to-go breakfast option.

in-room coffee bar needs to include non-coffee options. and sugar.

the price (extra charge on pet and the breakfast not included)

the laundry is very affordable and there are alot of great restaurants nearby

laundry aide was appropriate location privacy provided wifi connection

but they could at least clean it literally takes a rag and some soap and throwing stuff in the laundry

laundry took four hours to clean and dry

doors and guest laundry room

since breakfast was cancelled due to covid situation, we understood.

the only entrance to the hotel parking lot is difficult to get to depending where you pull in

trying to find the parking lot was a little difficult

i booked the room from my phone while sitting in the parking lot

small pool but adequate

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

amelia in laundry and the rest of the housekeeping staff were

a very good laundry room

too far and no shuttle and wifi is spotty

friendliness of the staff. hot breakfast.

great staff, nice clean hotel, great location, great shower and bathroom, and pet friendly

great room service options and wonderful staff

no room service

steam room was not hot and offered little privacy. room service fees were outrageous.

the gym/spa was limited and the sauna was not hot.

laundry available

trashcans overflowing, dirty laundry in the hall for day

was good and they had a shuttle bus that took us to the casino which is why we booked the stay

the pool and gym was both lock on the website it offers both

could not use wifi even with password that was

i think it may have been from laundry detergent/fabric softener used

i was none the less glad they had a laundry

and $50 pet fee when surrounding hotels were only $15

the sausage served at breakfast was tasteless.

in bed i wouldn't have heard much of that noise either and we were on the 1st floor next to the pool

it's also close to oakmont bakery (the best breakfast in western pa

rooms were new and well laid out. full kitchen plus table for 4 in our room.

also, the pool is described as heated but the water was cold when i got in but the room being extremely warm

we arrived for hockey tournament it would have been nice if there was a hot tub vs just a pool

i loved the well stocked kitchen with plates, pots, pans and all needed equipment for extended stay

we did not stay for breakfast but everything was very well explained during check in

the breakfast was excellent. it appealed to all ages in our group.

cleanliness, dead of winter and pool had no heat. breakfast was subpar

hot breakfast and then some!! something for everyone!

the staff was nice my room was clean in the breakfast was good

glad to have laundry facilities on the property

really liked the facility and kitchen area in the suite

the kitchen staff was very friendly

very roomy. easy parking. decent hot breakfast.

pool area didn't keep towels in stock- had to request each time we went

we utilized the gym, the ice machine and monk s bar

had 2 rooms 3 adults and 2 kids

breakfast was perfect

there is free parking right across the street and as i walked by myself m, i was greeted with the bartender

has a shuttle for 2 miles around the hotel

the same as the laundry bag

no housekeeping service due to covid and yet bags of dirty laundry laying in the halls

no breakfast, no laundry, and no cart to transport my property from the car to my room

was not aware of your pet policy

bartender was friendly and tried to be helpful with the wifi

smelled like marijuana whole time so obviously nothing is enforced about drugs, there's only laundry and vending

staff was very loud at 11pm we were right next to the laundry room and snacks machine

wifi was spotty

and in the morning following our stay she was more than hospitable with serving us breakfast

wifi did not work, towel bar was broke off the wall, dirty hand prints all over the walls, looked

the breakfast was amazing and staff was wonderful

great breakfast. nice pool

location is great i enjoyed the breakfast and loved using the pool in the morning

breakfast was amazing! check in easy. front desk employees very friendly and helpful.

your manager. she was awesome. and the breakfast was the best.

the friendliness of some front desk staff. no trash bags in rooms or laundry bags. thin walls

the laundry area was out of order. i had to use the laundry facility at a property next door.

was always space in the parking lot

the breakfast although complimentary was poor !!!!

the staff member covering the breakfast area was extremely helpful and doing a wonderful job

was clean, bed was comfortable, pet friendly (i travel with caged birds on occasion)

in vending machine, the washer was broke on the fourth floor there's no free breakfast at all the fitness center

thing i would say is that they should have eggs , bacon , sausage for breakfast

restaurant and no breakfast and the microwave was broken

after the pandemic they will be able to have lobby coffee and continental breakfast again

several times were turned down for towels because they admitted they didn t do laundry for several days

had laundry bins and appeared to be doing laundry or packing it or something right in the front lobby

the gym and pool were perfect for our family

used the shuttle to get to the casino

( casino and downtown) great breakfast

dirty laundry left in room

breakfast for mom to eat who is diabetic

great room and terrific having the soho bar and restaurant in the same building

the restaurant on property needs their kitchen to stay open longer!

2 items left in room worth a little money by grand kids and they say they don't have them

key room card maker, ice maker, laundry room, printer for receipt)

they left dirty laundry in a basket in the closet

of laundry services, $27/night parking was a surprise, the toilet and microwave were dirty when we

traveled with my wife and kids and i had to work and the kids do virtual school first day we were there

wish the offered a breakfast....but i understand due to covid

were 3 adults and 3 kids 6 and under, so it was important to stay in the same room and the 2-bedroom suite with

buffet breakfast offered was the same everyday

have previously stayed at this location and had no complaints so i wanted to bring my kids to let them bring

it is cheaper than parking at the airport and their shuttle services are always on time and professional

have a new policy of charging for parking which is outrageous

room service food was terrific.

it's convenient for an early morning flight especially with a shuttle 2 x per hour

the pool and gym was magnificent

one in the kitchen picked up when we tried to order room service, had to call the front desk to place the order

prices at the bar are outrageous

no plastic bags for laundry

asked for laundry service on saturday evening and i dropped my stuff at the front desk

housekeeping did not clean the room - left trash and dirty laundry

there were several restaurants within walking distance which was great with the kids

i liked everything was close to where i needed to be had a pool for the kids!

our room was next to laundry room washer and dryer ran all night ud83eudd74

breakfast had sausage and eggs, both delicious, coffee was good as well with many choice of

good breakfast, pleasant staff. nice swimming pool.

used shuttle service to airport. only $5 a day to park at hotel.

i asked for a late check out and they accommodated me without any up charge and were so nice about it

had an issue with guest laundry

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

has laundry too for long trips

parking right in downtown pittsburgh was amazing

also they were folding laundry in the lobby of the hotel

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

limited bar hours and no

kids enjoyed the pool

definitely more there for kids or people who don't mind being stinky

used on site laundry and staff was v

the receptionist seemed a little put off when we asked her for change for our laundry.

clean with a nice kitchenette

we left to early in the morning for breakfast we had to catch a plane

were nice it had a kitchen area that wasnt expected, we were only there for one night so wasnt of much use to

stairway carpet looks like it hasn't been vacuumed in years, laundry room was

our room was next to your laundry room . did not get any sleep./

quarters for the guest coin laundry were not available, either at the front desk nor from the change machine

the parking for us was a level down requiring steps or walk around which is a very large building

kids were unsupervised in the pool and were screaming, yelling, running around the sides of the

good location, great laundry prices compared to surrounding laundromats. good size room

very friendly staff. so helpful. nice laundry facilities!

this was the end of our trip and being able to do laundry on site was really handy

it was affordable and had parking

friendly staff, good breakfast and clean room

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

the place was quiet, the room big and location was great. 24 hr snack bar was a welcome bonus!

city view wasn't great, but not terrible either. no room service or minibar.

is no current restaurant or bar as ownership changes

room and gym

in-house restaurant (bill s burgers) has good food and excellent wait staff and bar tender

the beds were very comfortable we enjoyed the free wifi

nice hotel, had a large bar and restaurant inside

very clean room. staff was very friendly and helpful. love the shuttle to the casino.

very nice on site bar and grill

no way to get laundry or dry cleaning. bar and restaurant could stayed open later.

services. no laundry. amenities. parking

website says there's laundry facilities in there or not

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

kids running in hallways

helpful staff, guest laundry

there was a coin laundry so it was convenient to use

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

the pool and hot tub , the laundry facilities, and rooftop patio were all great

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

there s a laundry room which was clean

breakfast was very, very light! more of a free snack than a breakfast.

couldn't connect to wifi, smell was bad in the halls and room, and the oven was dirty.

location, ease of getting to the room, parking.

there s a kitchen which would have been great if i stayed long enough to cook a dinner vs bringing food/

no too many options for f&b limited services for laundry

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

the bar was awesome. the facial at the spa was phenomenal. the brunch was also very good!

is in my opinion that there should be no charge for wifi

room service menu. worst czr salad i've had. so salty.

then there was the gentleman josh stanson cna who went out of his way to find me a place to do my laundry ( we

no laundry

was like it wasn't part of the hotel: we entered in the back, went through the aisle where the laundry facilities

lol. to cold to use the pool right outside my door, lol

convience to the airport and breakfast buffet. also the free shuttle to the airport!

more laundry facilities

laundry soap that is used to wash sheets and towels should be unscented

it was a nice stay, and we will stay there again when we next travel to see our kids at college

proximity to everything. it had a pool, great breakfast, cocktail hour and. bar

breakfast, room, and location sound true

many amenities for a decently priced hotel (pool, fitness center, free parking, laundry facilities, excellent

layout of room, updated kitchen, breakfast, social gatherings. free laundry for guests!!

laundry for guests, spacious and comfortable rooms, and a delicious breakfast

breakfast was good, not having to pay for laundry was an amazing surprise!

i really appreciated how friendly the staff was and the laundry room was excellent.