the laundry services only has 1 facility with 1 washer and 1 dryer for the entire property

told me their were no security cameras in the parking lot when i asked about a large sign saying lock and remove

needs to have a continental breakfast, it was to expensive to feed kids there

i usually call to make sure the pool is opened because we travel with younger kids but we booked it last minute

there was no breakfast. kitchen was closed.

no laundry facilities on site

room and pool

kids running up and down the hall and yelling past 11 pm

better than average free breakfast

breakfast was fine considering the restrictions

the stuff didn't want to let use the dryer in the laundry despite the sign there

laundry room and 24-h market on the ground floor added comfort to our stay there

good breakfast, good location, easy parking and check in.

the location means that the view is simply a vast parking area

most convenient hotel for families with small kids

the amenities were missing; simple items such as a laundry bag, washcloths and bath mats were unavailable

i was in town for a race and were very amendable to late check out

breakfast was wonderful with a wide variety of items

those kids ran up and down the halls all hours of the night,even after several quests complained

the free breakfast was awesome

i could hear the laundry room in the evening

it is pretty quiet on the property which is a good thing, and there s a laundry room near the lobby

food was excellent , laundry on site and they even gave me detergent

we loved all the amenities, the bar, breakfast, gym, laundry room

breakfast was great, everyone was great

self laundry was a big plus for us since we are travelling

needed to do some laundry

the room was a great size for my family of 5 (2 adults, 3 kids)

shuttle not available as it stated in website

resturant and bar close early

we looked at the other towels thinking this had to have got tossed in the wrong pile in the laundry or something

pillows and bed are luxurious!!! room is beautiful with a working fireplace! staff is great.

particularly a the bar for drinks at night, and for breakfast in the morning

wifi was horrible

the kids ordered chocolate milks to the room that never came

the staff were extremely friendly. the 2 lady s working the bar were amazing and sweet.

allowed an early check in and told me about the parking garage 1

regina at the bar was really great as well

i could not use their wifi

the location is handy and the inside bar was cool.

large laundry room and full kitchen to make a light dinner

walking distance from university of pittsburgh, very friendly staff, and nice the free breakfast

spacious room with kitchen. excellent free breakfast. friendly and helpful front desk staff.

included good breakfast

the pool closed at 8:00pm

the website only says the laundry facilities, gym and pool are closed until further notice

laundry was a point to choose this hotel, but there was no soap, so i needed to go and by soap,

quite a few things broken in rooms, laundry, ice

it might make things easier for guests if there was a laundry room instead of just the one washer and dryer

they cleaned the room and gave us a laundry basket of towels, washcloths and hand towels but snd isn t empty

if you have plenty of time you'll enjoy the free gym access, lot of restaurants just across the street

only thing we had an issue with was the kids running down the halls and loudly yelling at 10pm

nowhere to take kids unless you go to mellon park

their favorite was the waffle station at the breakfast bar

the pool was closed which really disappointing our kids

laundry room, small shop with food, snacks, drinks and toothpaste etc

they need new laundry equipment.

could you put a laundry on another floor

gym, good features in the room for using electronic devices, preparing or storing food, laundry on premises

room had everything we needed (king w kitchen)

parking lot could have had better lighting.

advertised as a casino hotel. no casino located there.

the breakfast was enjoyable and the coffee was also very good.

the breakfast was the best i've ever had at a hotel - even better than embassy suites

however this parking lot area could use a repaving

the breakfast was excellent. great food great waitresses .

to the bar i wanted to go out to for the night

the kitchen closed at 10pm

wifi was poor

room service was terrible

hotel staff members see this post, please use detergent when doing laundry the bed covers, bathroom towels, and

had to run the gauntlet through laundry bins and staff to find the stairs to breakfast and lobby

has a laundry facility

breakfast was good. room was very nice

i came down to desk late in evening to get some salt for my sons gums( bleeding) she went into kitchen and came

this more a dorm room experience, not something i was looking for when i am out with kids

paul suggested long term parking @ station square while we rode the gap which saved money - yes

stayed here with my family (my wife, my kids: 11 years old daughter and 7 years old son) as a stop point when

phenomenal breakfast

self-serve breakfast options were extensive

hot tub:( pool was a little on the small side although it did work for all 9 of the kids traveling with us so

booked a hotel with a pool on purpose so our kids could swim

everything was good with the breakfast.

breakfast was nice and the cost was great

all good. breakfast was good.

should not need to pay for 'premium' when advertised free wifi

fitness center could have been a little more up to date but happy it was there

there was no pool and they canceled the hot breakfast

organized, clean, convenient location, wifi, breakfast, refrigerator and microwave and quiet.

staff very helpful, always smiling, the pool was fun for kids

the fact that there was a laundry room for guests to use.

the location, quietness of the room, tv channels and services provided (breakfast, laundry).

parking was wonderful

no breakfast

time i experienced this but there was a lot of pet hair on the sheet and pillow cases

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

there was a coin laundry so it was convenient to use

the pool and hot tub , the laundry facilities, and rooftop patio were all great

helpful staff, guest laundry

i wish i had stayed longer so i could've had a chance to use the gym but it looked well equipped

the desk staff, valet, and breakfast staff were great

friendly staff, comfy beds, big shower, breakfast

spacious, clean, comfy room, great shower, great breakfast with great view over the monongahela, super friendly

location and pet friendly for our large dog

there was no laundry service

i often lack motivation to go to the gym

the kids enjoyed the table tennis and we're entertained by the fitness equipment in the room

showers needed recaulking, hvac unit was loud, valet too expensive. carpets worn.

staff, good wifi, fitness accessories in the room, water stations throughout hotel, downtown location

there is no mineral water available even in the minibar no regular laundry service although you can ask the

out of spa rooms and gave us a handicapped room with a normal bath which isnt what we paid for

the rooms, gym and wine hour.

breakfast was very good and location was excellent

spa bathroom was great

the staff at the front desk also helped us out with early check in

a good gym for a hotel; however, many of the audio hook ups were broken.

staff were pleasant gym was good holiday decorations were nice

since there's no pool, there's nothing for kids to do

great gym, beautiful lobby.

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

also they were folding laundry in the lobby of the hotel

we used the transportation to downtown, and we also used the bar which had a great bar

the room had pet hair and stains on all the furniture

and comfortable the staff was exceptional at all levels from amazing and kind valet breakfast room server

had an issue with guest laundry

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

has laundry too for long trips

the pool water was not very clean.

i wish i would have taken advantage of the 24 hour room service

staff that was at the front deck at 11:00pm she was not nice to my kids at all we needed a maintenence man to

very nice on site bar and grill

the sports bar inside the hotel was awesome, so we didn t even need to go out for dinner, and having a

i thought that the gym facility was outstanding

more laundry facilities

laundry soap that is used to wash sheets and towels should be unscented

pool on top floor was a hit with kids, who also loved breakfast

i wish i had time to use the pool and gym and the evening reception but we were running late

they never came to provide housekeeping (which isn't a huge deal, but with kids i would have loved a quick

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

welcoming fireplace in lobby

good location, nice gym

had the breakfast burrito and it was excellent

the gym

operated laundry facilities, but there was no place in the hotel that could provide any quarters for the

i also used the free laundry facility which was very handy and a nice perk

calling room service in the morning is not what i would do when i just got out of bed

the gym was ok, but a bit limited.

issue with free wifi - lots of homeless people around the area which scared my kids

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

no too many options for f&b limited services for laundry

everything was great. the only thing was the bar was closed but i understand why.

wifi was $15 a day.

is in my opinion that there should be no charge for wifi

were out of things (chicken tenders) and you can t purchace laundry stuff after the gift shop closes

location was great rooms were clean bar & restaurant right on location

super loud kids in the room next door until early morning hours.

hotel that is pet friendly

hotels parking lot was filled with garbage, towels, condoms when trying to park with my kids/family

no way to get laundry or dry cleaning. bar and restaurant could stayed open later.

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

website says there's laundry facilities in there or not

services. no laundry. amenities. parking

door she unlocked my door i said hey she apologized and continued to the next room announcing room

the best breakfast

convenient parking lots

there's a bar on site

the bar was so much fun

was lovely, the shuttle was great, surprised by the cute little gym and breakfast services

trashcans overflowing, dirty laundry in the hall for day

laundry available

we were told upon check in that the wifi was not working, it stayed that way the entire stay of our time from

free soto the gym and pool area

the breakfast left a lot to be desired.

room smelt kind of bad, we asked for a non smoking room and was put into a smoking room

there is a parking lot with plenty is l of space which is nice

wifi was availavlw, but it was not secure

soap was 2 single bar soaps beds were very firm so personally not comfortable room for smoking but windows don

it was quiet and my kids were able to go between 3 rooms

several times were turned down for towels because they admitted they didn t do laundry for several days

had laundry bins and appeared to be doing laundry or packing it or something right in the front lobby

pool wasn't open for my kids

also, none of the gym equipment (treadmill, elliptical etc) worked

good breakfast and friendly customer service.

dirty laundry left in room

location because it was near the casino.

the bar at the hotel was open late and fabulous

helped my daughter succesfully surpise me for my 70all the staff was great the people preparing breakfast was

friendly staff ...gentleman at check in was great and timika at breakfast was awesome ....

bathroom was filthy, bed sheets were not changed, dirty laundry in our room

laundry only had a washer and dryer took 3 hours to dry one load of clothes there should be more

the dryer in the laundry room took almost three hours to dry a small load

tons of parking, everyone is so friendly, breakfast is always hot and good

there were bugs in our air unit, no wifi, and when we attempted to call there was no dial tone on the phone

housekeeping did not clean the room - left trash and dirty laundry

no plastic bags for laundry

asked for laundry service on saturday evening and i dropped my stuff at the front desk

i chose your hotel because i had my 3 kids

wifi is paid

of laundry services, $27/night parking was a surprise, the toilet and microwave were dirty when we

key room card maker, ice maker, laundry room, printer for receipt)

they left dirty laundry in a basket in the closet

friendly staff, nice breakfast, kids loved the pool and location is convenient

i have 2 small kids, and it really put a damper on our vacation

i loved the 2 bedroom suite great with old kids

the breakfast was good and the location was perfect.

wifi slow but everything else was great.

full sized refrigerator and small kitchenette in king suite

room was very big & like the kitchen area.

or laundry bag

no laundry no goods staff no cleanliness

wifi wouldn't load.

really enjoyed my stay the rooms were clean bed was comfortable they had a outdoor pool the staff was friendly

breakfast was not good only had waffles toat cereal juice yogurt and coffee so i went next door and

room was 116 directly across from the laundry room and staff cleaning facilities

i loved there was onsite laundry facility as well

laundry facilities for guests were nice and fairly priced (as compared to other hotels we ve been

i liked the laundry facility onsite also

hotel was fancy, it had a fancy feel and look to it, plus they had a laundry area and an indoor pool which is

the property, especially the outside was pretty run down. no laundry facilities as described.

nice large room with 2 comfy double beds good wifi clean bathroom basic complimentary breakfast

the location and parking was great.

the ceiling was falling down a in the bathroom and the curb to get into parking was terrible

breakfast isn t what s in the pictures

pool had long hours. laundry available. it was clean. staff were awesome!

laundry

this was the end of our vacation, and reluctantly we had to do a small load of laundry

limited handicapped parking

kids in lobby area dripping wet from pool

clean rooms and gym and pool are decent.

breakfast area was very messy and kitchen service was very slow as only one person was working

upset could use pool monday night because somebody had thrown up in it.

staff really nice, hotel was convenient to train and breakfast was great.

pool area was over chlorinated. my daughter's eyes were burning and had to leave.

they let us check in early which was helpful since traveling with kids and attending an event

picked this place so my kids could swim but weren t able to

was a lot of loud noise coming from kids in the open restaurant right next to the check in desk

parking lot was noisy

they let us check in early which was helpful since traveling with kids and attending an event

quarters for the guest coin laundry were not available, either at the front desk nor from the change machine

stairway carpet looks like it hasn't been vacuumed in years, laundry room was

our room was next to your laundry room . did not get any sleep./

the pool and gym

the parking for us was a level down requiring steps or walk around which is a very large building

the guest laundry came in handy as well

more parking.

just wish breakfast didn't end so early.

and the wifi was provided but was too slow to even use

location, clean room, great breakfast & very friendly staff makes this my go to preferred hotel

laundry room was rundown

love the setup of the rooms the kitchenette is great nice to have a full size fridge the laundry room is nice

the lobby was dirty, trash was laying on the lobby floor and floor of the laundry room

there appears to be a laundry room right in the front and there were dirty cloths every where

did not understand if we were responsible for stripping our bedding and bringing all laundry down the hall

he went into the laundry room and folded some towels from the dryer for me

dirty laundry was piled out to the evaluator

staff was not always at the front desk when needed they would be in the laundry room speaking to other staff

laundry attendant, exceptional

2 towels in room for 3 kids n 2 adults

and the hallway was loud with kids yelling back and forth

room, clean, fast wifi, complimentary water bottles when checking in friendly reception

so when we found out it was closed i had 3 very disappointed kids and had a little ruffer nite with my son

the kids loved the pool and breakfast

we enjoyed the pool, gym and breakfast

sons liked the breakfast very much

outside appearance was a little rough some trash in the parking lot, bushes and the entrance was dirty

the breakfast was good, although i wish they would have had another option for breakfast meat other

the breakfast bar area could have been a little bit bigger with more seating available

wifi was intermittent and hard to navigate. should have had scambled eggs with breakfast.

laundry room was close to our room

staff was great, room had all amenities needed, laundry room available with cc reader- overall, good stay

for your wealthy businessman traveling type but a low key quiet nice place for a stay and do some laundry and

free laundry bag in room

and a laundry facility

enough parking space

1 tv with kids not so good and not enough room when you let out the bed

very clean, spacious room. gre4at breakfast, nice pool.

great staff, wonderful clean room, breakfast, and warm pool water!!

breakfast cold, no business work center, small kitchenette area

the laundry availability. parking available

small snacks for breakfast ud83dude0b just note, there's people living here, and have pets, but it's not a bad

the kitchen in the room

friendly and helpful staff well lighted parking and hallways and close to the highway and a lot if good restaurant

wifi was slow

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

amelia in laundry and the rest of the housekeeping staff were

a very good laundry room

the continental breakfast could use a little more variety.

plenty of towels, pillows, hot water, parking and amenities

i loved the well stocked kitchen with plates, pots, pans and all needed equipment for extended stay

our room was was great and we loved the kitchen and refrigerator available to store food

the staff are great. the room was very clean and smelled fresh. nice variety for breakfast.

there was also some nice amenities including the complimentary breakfast and the gym (which was well equipped

rooms were new and well laid out. full kitchen plus table for 4 in our room.

i was none the less glad they had a laundry

i think it may have been from laundry detergent/fabric softener used

little over priced for location. paid for wifi and it didn't work well as stated.

they have a beautiful pool and exercise room

pool. coffee all the time available. parking available. invoice performance for work needs

laundry took four hours to clean and dry

but they could at least clean it literally takes a rag and some soap and throwing stuff in the laundry

the laundry is very affordable and there are alot of great restaurants nearby

laundry aide was appropriate location privacy provided wifi connection

doors and guest laundry room

staff was very loud at 11pm we were right next to the laundry room and snacks machine

smelled like marijuana whole time so obviously nothing is enforced about drugs, there's only laundry and vending

hotel employee was great in the morning i was running a little late to the breakfast and she had taken down

they have breakfast in the morning

breakfast was great. everyone friendly

the breakfast was amazing and staff was wonderful

it was clean. i liked the swimming pool and the delicious breakfast

potholes in the parking lot need to be filled and the paint on the outside of the building is peeling badly

i looked around the corner to find that there was an indoor pool and i asked about breakfast

good location. quiet room. excellent breakfast.

breakfast started at 6:00 am far to late for the trip back to the airport

room was very comfortable, clean. parking was convenient.

free parking, free breakfast, close to shopping, bars and restaurants

was a quiet area and felt secure in parking car in lot

coverlet smelled like an old gym bag- although it appeared white/clean it could not have been recently washed

we wish there was laundry facilities available for the guests.

not a real breakfast, furniture could be updated but besides that excellent stay.

breakfast was delicious

pet fee $10

location for where we needed to be with good range of restaurants nearby and good parking

the fitness room was clean and provided what i wanted/needed

staff, quick check-in and check-out, room was ready when we arrived, breakfast was available in the time specified

there was a bunch of random caution tape in the parking lot and made parking confusing, not sure what was up

that allows dogs without a big pet fee, hampton inn turned out to be the best place

breakfast, clean room, extra towels available on request, someone always at front desk, easy access

the laundry was free the employees were excellent

the exercise room and free laundry were a bonus

i love that the laundry facilities are no charge, except for laundry soap

pet friendly

had a really nice kitchen area

laundry, pool ,breakfast coffee 24 hours and most of all the staff

premium wifi w/ multiday option is great as well

we really like that the airport shuttle is available 24/7

it also had both covered and uncovered parking

may have had shuttle running to airport

i booked i call directly to the hotel to make sure they have laundry facilities

laundry facilities

convenient for self-service, grocery, laundry etc

the staff, breakfast, snacks, laundry..

there's also a laundry room where you can wash and dry your clothes for $4

the fact that there is a laundry facility on site it should be a easier process of getting quarters

wish pool and breakfast were available.

was closed for maintenance sunday morning which is understandable but the kids were bummed

shower room and changing room attached to the pool

with the hotel but my schedule didn't allow use of pool- need to include free breakfast like other hotels

the pool wasn't usuable

the surprise charge for parking which was not mentioned

the staff were welcoming and sincere. our room was very comfortable. the breakfast was good.

i had selected this for me and my kids to have a retreat for the weekend but even a 4 year old was disappointed

free parking

then there was the gentleman josh stanson cna who went out of his way to find me a place to do my laundry ( we

no laundry

was like it wasn't part of the hotel: we entered in the back, went through the aisle where the laundry facilities

we missed the breakfast by about 5 mins so the clerk behind the desk gave a nice to go bags

the shuttle was awesome, marty was very helpful, respectful as well as very dependable