no elevators so it was tough dragging all my stuff up the stairs and no guest laundry.

dirty laundry bins stored by exit doors

i thought the place was perfect for me. really enjoyed the pool..

great value. hot breakfast included, made this a great deal.

forgot to tell me breakfast was until 9:30am, or the wifi password, things they usually tell me during check-in

shot out to the laundry crew great recognition and credit

pool was very nice. the breakfast was great and rooms were very nice!

family likes to use the gym wherever we stay and this was the first hotel that did not have basic free weights

wifi was poor and the curtain didn't cover the whole window so the light shined in in the morning

modest breakfast spread was raided both days by parents hoarding food for their day trips and kids with total

the parking lot was on a hill and sometimes the traffic made it difficult to turn left

the hotel advertised having guest laundry

room was clean and their guest laundry is free!

is always problem with the wifi i would the hotel

a tiny gym was right off the pool deck

clean room, breakfast was very good, clean throughout hotel, easy parking, cookies, fruit and flavored water

kitchen, dining, and living room combo was excellent

car noise right outside window of parking lot.

not many gym

breakfast was great the sausages were delicious but there was only one waffle maker and it wasn't

no restaurant or breakfast

they did not repair it that day, even though my laundry had been in the washer and i had to pull it out

room was spacious and they have laundry room.

they even have a laundry room

laundry facilities poor, toilet in room dirty and front desk staff rude and uninterested in helping

we also were told there was no laundry for use even though they showed it on the booking websites

and well equipped breakfast was good, and hotel facilities were excellent, from the gym, to the laundry

rooms were amazingly clean roomy and staff friendly and parking perfect and breakfast included with all that

mall was across the parking lot

spacious rooms , including small kitchen , warm indoor swimming pool.

breakfast was on point exceptionally tasteful everything was fresh it was excellent for the four

have pool, spa, fitness, laundry

the pool and hot tub

large bathroom. room was comfortable. free wifi

parking

issue was difficulty of parking

i think our room was near the laundry service and it sounded like the dryer was going at 10 o'clock at night

location and price. laundry facilities were a help, but expensive to use.

queen beds. laundry facility

the laundry room wasn t open

breakfast was ok, some staff were friendly and helpful, wifi was good, room was mostly clean but needed upgrades

laundry

laundry room was decent

free wifi worked

for the price, and the fact they include breakfast its a no brainer

the location and free wifi

i wish the restaurant was open later at least for room service. the shower was so dumb.

clean, great gym, safe well lit parking lot.

i miss daily room service! i could have asked for it but like when it happens without asking!

we were not warned that the gym was closed.

that the bed and pillows were comfy. friendly staff. nice bar inside the lobby.

laundry room was in 4th floor which was not convenient at all and costs 4$ for one run

laundry facilites on site. staff very helpful

room and the pool area was clean

the pool opens at 6 am and you know it s all about the pool in the amenities with kids

i enjoyed the breakfast atmosphere, the pool and the friendliness to help my family.

clean, quiet, great breakfast and pet friendly!

liked that it was pet friendly

bed, the pool, jacuzzi as well as the basketball court right outside the hotel for our kids

pool hot tub clean room everything you need to cook a meal and be comfortable

bed, the pool, jacuzzi as well as the basketball court right outside the hotel for our kids

have issues with scented laundry soap/dryer sheets

homemade breakfast, interesting history, staff (one person) was awesome

tina, the hostess is very accommodating, and provided a wonderful, customized breakfast

breakfast cooked to order

on top of that the owner was extremely rude and berated us because we arrived at the agreed upon early check

going to the side exit was in need of a serious vacuuming and someone left a pillowcase of dirty laundry on the

they had a laundry room

only a single elevator operating during our entire stay, and use of laundry facilities were troublesome due to

great staff, comfortable room, well-designated, clean and well-stocked pet relief area.

we love the pool.

oh , laundry facility on site next to the ice machine

than regular tobacco products but the price was good overall considering we stayed in a smoking room

the spa tub was very nice. size of the room was nice.

was the absolute horrible place the entire parking lot was full of police and ambulance an officer stopped me

it was non smoking

we re still bringing loads of laundry up stairs

and the best was the breakfast the next morning, my kids loved the fresh waffles

due to staff shortages and covid there was no room service

in with unhelpful staff, bathroom in the room was dirty, hallways had missing ceiling tiles, gym and pool were

clean room. nice staff. great free breakfast. free wi-fi. nice pool and gym.

out if there was a fire in the hallway cigarette burns in the bedding i understand i asked for smoking but i

remote was filthy, toilet wobbled, shower knob broken, floor was sticky, carpets were stained, no smoking room

everything. rude staff. fraudulent ad. no wifi. dirty

could have hd better wifi reception

was a nice grill and bar sharing the same parking lot as the hotel

location, gym, laundry, new property

lovely that we were close to the laundry, on the first floor, and close to the restaurant.

piles of dirty laundry in front of the bedrooms doors, in the halways

parking you come in on ll then have to go to 1 to check in

stayed at courtyard by marriott, troy, ny while taking the ny bar exam, and it was the perfect choice

and i was allowed to use the commercial laundry facilities when the guest laundry was unavailable

there was no laundry room

shuttle services were only to/from airport laundry area not accessible due to renovations

staff was not available at front desk: they were in the laundry room folding laundry (i never saw any actual

they even had pre bagged breakfast

no offsite laundry/dry cleaning service available

was embarrassed to bring my mom to a hotel where the halls were lined with dirty laundry bins

nice large lobby to hang out, laundry room, room was nice, beds & pillows were very comfy

love that you are pet friendly!

the internet wifi although being free was hard to access

pillows were too soggy no laundry bag no complementary breakfast

i had a nice meal in the recovery grill / restaurant sports bar - my waitress was extremely thoughtful and

parking was tough because of an evening event but it cleared out later that night

my kids loved the pool

there was nothing in the kitchen space, including a garbage can. some basic items would be nice.

the laundry room was out of service.

laundry machine and dryer always broken

was a problem in the laundry room the hotel staff was not aware of

free parking. 5 minutes form the albany airport.

did not like the breakfast food

good location. friendly staff. clean room and fitness center. bar and restaurant on location.

free wifi had been rated as excellent which influenced my decision (besides proximity to the airport for

ability to get breakfast at either the coffee bar in the hotel or the restaurant was a plus

great location. top line registration staff. very good small bar and cafe.

it does not even have a small store in the lobby and the gym equipment is

was too old, the bed was not comfortable and no sunshine, the room was too dull and near the laundry room

the room service was supurb

d s restaurant and bar was perfect, the food delicious even the 2 time we got breakfast to go

i very much appreciate that the shuttle is 24/hours because i always need to be at the

lots of good parking; well lighted at night

laundry room on-floor was an unexpected amenity

was excellent and the laundry prices and availability exceptional

there's a nice guest laundry room as

inhouse dining room (restaurant and bar), customer personal laundry

gym was small with few pieces of good equipment

they were sensitive and allowed us to use the laundry room after hours

the hotel laundry facility was an added plus

spacious a guest laundry plus an excellent breakfast

was great out suite was very big, bit enough for 2 adults n 4 kids

shuttle runs any time .. staff wonderful and room excellent ..

gym and location were great. onsite restaurant and bar was also very nice.

loved the room service pizza!

parking was an issue

i like that parking is free and because i am a marriott rewards member, so was the wi-fi

all fine, no real complaints. bar and dinner was excellent.

parking lot was icy.

breakfast was included, which was a big plus

the pool was heated and easy to get into with the kids

bed was comfy. size of room and bathroom shower. breakfast is delicious!

plenty of protocols were in place to avoid spreading covid and we could even reserve the pool if we wanted some

proximity to the airport, shuttle to the airport and the price

breakfast, though plentiful, was typical bland american version of what one would get on the

free airport shuttle & free breakfast, location

--lots of noise from the street and in the hallway with kids running up and down yelling until midnight

the kids noticed this (and the police presence) and were not impressed

they charge for laundry

gym, laundry were a big plus

were top notch clean they even provided make up removal wipes i thought that was very thoughtful kitchen and

breakfast is a bit boring but sufficient

wife liked gym. both liked beer and room

free laundry, pool

big spacious room with kitchen. good breakfast. laundry facilities. very comfortable and quiet.

rooms were clean, beds comfortable and having laundry facility on site was a life saver for us since we been

comfortable room, great laundry facilities

outside fire pit, breakfast included, clean pool environment, tech friendly, free laundry room, well supplied

room was disgusting hallways stunk of cigarette smoke. couldn t access the laundry room

there is a broken laundry chute directly across the hall and the door was broken

m gonna come back and use everything the work out room i didn t even know guest have their own laundry so i

they have a laundry room and a workout room

laundry room out of order.

location indoor pool on-site laundry

dryer in laundry wasn't working.

1 reason why i picked this place and well the ceiling is falling in over the swimming pool and laundry area all

guest laundry was gross!

wyndham hotel, laundry room disfunctional, broke gym equipment

laundry from previous guests in room

laundry on site

the dryer was broken and i was told it was working so i went to the store (special trip) to buy laundry stuff

more ice machines, we stayed on the second floor and going to the other side of the hotel in the laundryroom

the fact the king smoking room did not have a refrigerator or microwave in the room

dirty laundry (bed sheets) in hall

common locks on entrance to laundry dont work

laundry beads scattered behind bed and night stand air conditioner didn't work went to go buy

nothing worked the pool, laundry, or fitness center.

laundry room had dirty needles as well

guest laundry service, breakfast very good, bed very comfortable

i did enjoy the clean room breakfast and laundry

i did enjoy the clean room breakfast and laundry facilities

there was not enough hot water to allow guests to shower in the morning while they were running laundry services

was across from the guest laundry room, heavy traffic during the night, a lot of people wandering the

kids still got wet, little cold, but it s winter time breakfast- eggs were burning in warmup

went with the kids to use the pool from one day to another and pool was not working at the

the staff, especially at the included breakfast was extremely pleasant and made sure everything was well stocked

no problems with parking

pool is very small which is not a problem for me, i don't swim, but my kids are bigger now and appreciate more

in the shower curtain, not had tiny bird feathers in the towels (are there birds nesting in the laundry area

the smell everywhere is horrendous, smells like a mix of cigarettes, sweat, weed and dirty laundry

someone was doing laundry at all hours of night i kept on getting

was very rude the desk people were rude and a cleaning lady cut us off with a bag of laundry as we were getting

there are absolutely no amenities-not even a functioning laundry

laundry machine and vending machine definitely adds to it

filthy, everything was broken, no change for laundry

that i was able to wash and dry a load of laundry for 1

the washers in the laundry room didn t work.

what was a lot worse was that staff was talking loudly in the corridor and at the laundry room adjacent to our

should be closer to the bistro it seems a little random to have an ice machine next to the laundry machines and

clean, gym, and location. sweet room!

and the hotel couldn't help us but they decided to put little kids next to us and they were up until 2 am

asked about handicapped parking when checking in and was told they did not have spots reserved however we did

gym was very nice. hot tub was nice

made to order breakfast with many options and friendly, competent staff - convenient guest laundry facilities

only one guest laundry in such a large hotel.

room was big enough the restaurant was excellent the facility was wonderful ( the have laundry machine in the

location parking availability and laundry

parking was great

was disappointed that there was no breakfast for my stay

the pool was not clean either

room was clean with a comfortable bed, spacious lounge area and bathroom, and well appointed kitchen

your pet policy

told , yes that is our pet fee

everything: breakfast, dinner, social hour, laundry facilities, awesome treadmills w/ tvs, room, decor, green

we liked the self-service laundry in the building

better access to the laundry facilities. had to wait a while to use the washer and dryer.

like the low key service of the staff, the gym/poool, the suite layout and kitchen

the free breakfast was good, the room was great, the wifi was of adequate speed to stream plenty of porn, and

i had to drive 28 mins to a laundry mat

excellent location by the casino

close to casino and excellent

i ended up moving to a hotel down the street that offered a water view and nice coffee bar and breakfast for

we didn t use fitness or pool so can t comment on those

breakfast was fine, waffles, cereal, juice, coffee

parking was tight as we returned back at 11 pm.

of options nearby for food and anything you need, short drive downtown or bus stops nearby, and parking was

they give breakfast every morning and supeeerrrr nice service

had basic gym, but unfortunately did not have time to use it

gym is complete with the basic equipment a big plus is the room comes with a microwave and the laundry room has

there were no parking places when i arrived

there were no parking places when i arrived

close to casino

there was not enough parking

laundry room was not available

they changed the room but the other bedroom had sheets and pillow that smelled like dirty laundry

had laundry facilities on the property the staff was scarce, but chelsea at the front desk was friendly

property is clean, laundry room on site, microwave and fridge in room. staff very friendly!!!

is amazing, room clean and comfortable, access to needful things such as laundry room and fitness to customers

free parking was abundant and the location is extremely convenient for state buildings, suny and tourist

nicely decorated rooms, and large comfortable common areas including coffee bar, cocktail bar, kitchen for use

the parking is so convenient. the style of the building was homey and comfortable.

breakfast was adequate. the house was very nice and spacious. free parking.

the bar was refined and friendly and the open 24 hours breakfast with yummy wholesome choices was a

smoking room

unclean. drug needle in parking lot.

there was adiscarded syringe and pair of gloves in the parking lot

like there were residents, as someone was cooking on a hibachi in the parking lot

the wifi was excellent

the breakfast was great and the woman who served the breakfast was absolutely delightful.

wanted to do a gym and pool

wide variety, fresh delicious breakfast. very helpful staff everywhere.

of the breakfast offering had lots of sugar

wanted to do a gym and pool

wifi is really fast, tv is easy to use

breakfast was disappointing

pleasant informal breakfast

the breakfast was so good and the staff were really

room was upgraded to one that had a full kitchen so i could cook my dinner in my own room

or groups, a well-stocked kitchen available around the clock, business facilities, and a laundry

ample free parking

the room, the decor, the kitchen access, it was overall a great experience and i will definitely be returning

wifi was reliable; having netflix in the room was a real treat

location, lovely property and room and kitchen access with goodies, even for some gf options

laundry room available

could do our overdue laundry. breakfast omelette station was great

the room was not properly cleaned. dirty laundry left in the room

no laundry. no pool. only one elevator working.

they do not have laundry room.

they have a clean laundry room

laundry

the staff are very friendly and it's nice that they have laundry services

the room when i told the staff at the checkout about it, she all she said it already went to the laundry and

no public laundry which is something i often see at other places

loved the airport shuttle service

wonderfully helpful, enthusiastic staff, from the shuttle driver to the reception desk to housekeeping

beautiful! i was really happy that the gym was open 24 hours.

excellent facilities, well equipped gym and nice casual restaurant

room service did not answer phone in morning

the linens smelled so fresh and my room smelled like fresh laundry

laundry services available on site. it is near the albany law school and albany medical center.

laundry access

our kids enjoyed the pool, which, was why we chose to stay here

early morning of day 2, while i stepped down to grab a coffee and left my wife sleeping, room service barged

staff were helpful, and we had a free laundry

you have to do your own laundry/ delivery pick-ups

some wifi issues.

the following morning in the hotel breakfast area we were received with a big smile and hello by tina

did run out of bananas at breakfast & the afternoon female front desk attendant was rather brusque, but compared

breakfast was pretty disappointing, i usually stay at the hampton inn and their breakfast has eggs

friendly staff and ease of parking

the room was clean and the breakfast was good

friendly and helpful staff, spacious room, good breakfast, free parking

good value - friendly staffs - clean & comfortable - good location - breakfast included - room is new (likely

staff. t hey tried to sell me a one time use laundry detergent for $30.

being able to use a card to do laundry or having a change machine

convenient and clean laundry area. extremely friendly staff!

breakfast was very good.

amenities were great, including the gym and the pool

also had guest laundry services 10/10 would stay

breakfast was delicious and plentiful

location, quiet, continental breakfast

this time we needed an early check in and to my extreme pleasure the front desk representative made it happen

my kids are terrified to stay in a hotel now

it s pet friendly hotel. also it s close to everything.

loved the cubbies for luggage and clothing, the kitchen with dishwasher, sink and microwave, and refrigerator

friendly staff, clean rooms and nice variety for breakfast.

have a gluten-free option for breakfast

where on the website did it show a fee for pet and was never mentioned at check in

several facilities mentiioned on the hotel website were unsvailable - shuttle service and laundry service (a

having a laundry room available free of charge was unexpected and appreciated

we did our laundry for free while we were here

down food service area @ 9:30 sharp (turns lights off and places garbage bin to block entrance) laundry room

the hotel also offered free laundry services which was an even greater perk

the only complaint i would have is it didn t have an area to do laundry.

no laundry facilities. evening desk clerk was indifferent to our need for a luggage cart.

laundry facility needs to be complimentary

wifi seemed good, but didn't download anything

pool cold

the pool was clean and heated for the kids and they had a great time

sure when it's going to come in at all so that sucked we did get to go into the pool with our kids

very clean room, pool and gym areas

pool was fabulous

the room itself was dated and the kitchen needed some repairs, along with a broken toilet seat.

friendly and helpful, very comfortable room (king bed room), easily accessible hotel with good parking

parking and wi-fi are also free

pool is lovely and great hours (7am-11pm)

it had a bar, a pool and a workout space

the room was beautiful, clean and spacious, plenty of towels for myself and my 3 kids.

seemed old, couldn't do my laundry as the dryer was faulty and my bathroom was licking water to the other

we got to do the laundry which was great

breakfast

hotel was as expected, internet worked fine, ample parking, hot breakfast was nice.

off the i90 was great, with cracker barrel and denny's next door, made for easy stop off with kids

front desk doesn't have a sufficient amount of quarters for the on site laundry

i was given towels which i offered to take to laundry room but was told i couldn't take and that they would

i needed to use the laundry, they really need to put in a change machine that changes dollar bills into quarters

we came for breakfast around 7:00 the dark roast coffee was empty

pool is way too small

good facitilites- laundry room, pool, good breakfast

no hot breakfast and restaurant closed on weekends

pool was wonderful

the fact that the pool area as well as the restaurant being closed were a disappointment

indoor pool, jacuzzi & breakfast

the laundry was clean and we were able to get quarters at the front desk for the machines

were no laundry soaps that could be dispensed in the laundry area

breakfast (for continental) was very fresh and tasty, didn t try the coffee though, i opted for

wifi was very poor

) + easy free parking + bible in the room + quality toiletries + cozy lights + indoor swimming pool + fitness

people were siting next to my room door smoking and laughing with loud music

first room was a smoking room,half the lights didnt work and shower didnt work either

like nothing at this hotel it was awful there were people smoking marijuana next to my room did not feel safe

asked for a non-smoking room and got a smoking one

was super dirty, sketchy, damaged, and was a smoking room complete with burn holes in the bedding