laundry service was provided upon

they also provide laundry service

large room, everything clean, attentive staff, laundry service and delicious breakfast!

location and beautiful view. song birds right outside window. laundry service.

cosy, quirky and a lovely place to stay. great wifi!

the bathroom had inadequate laundry supplies and we arrived to find only half a toilet roll

- no shampoo in room, could not adjust room temperature, inconsistent messages from staff about laundry pick-up

children are allowed in the pool would have been useful as it was not a relaxing environment with kids

very clean and modern entrance and bedroom. good wifi. friendly staff. great location.

gym and spa were great

wifi was intermittent

more like a small apartment with sitting area and kitchen facilities

great location, very good wifi and great hot water

lovely bar downstairs with great cocktails, and the manager is a lovely chap

room was very small and there was no wifi in my room but as i was only staying one night it wasn't too much of

on day four we discovered the hotel does not have a self-service laundry and there is no public self-laundry

room at the back turned out to be above the hotel s laundry facility which went on all through the night

really a problem, but i was amused that the slip i filled out for the laundry service didn t seem to recognize

the hotel was very unique and quirky in the rooms, very clean and the breakfast was lovely it was also my

and we had to request more tubs of milk on three occasions for the room, just a couple left by room service,

friendly staff, nice outside seating, pet friendly.

most of the staff just kids, no conversation or manners though the older ones

most of the staff just kids, no conversation or manners though the older ones

kids running past nocking on door and running away from 6

kids running around in the bar area

were awoken really early in the morning with the sound of the laundry trolleys being wheeled right outside of

to pay by card instead after this we then got our room key to go into a room with a view of the laundry and a

this hotel has it all spa, large pool, two golf courses and a two excellent a la cart restaurants

compared to other golf and spa hotels it's in the right price range

place with an amazing room view of the golf course - spa was great and very clean

they we're knowledgeable about local places of interest and parking facilities, polite, and very friendly

atmosphere, room had everything, great tea making facilities plus biscuits and hot chocolate, wifi and a massive

our lodge didn't have usable wifi or if it did we couldn't work out how to connect.

no spa or hot tub facilities

the breakfast was also very nice and

homely traditional pub , lovely beef and pork sandwiches for lunch and fab breakfast the next morning, very

cooked breakfast was very tasty and there were plenty of alternatives if you so wished

not turn heating on or off in room toiletries would have been appreciated some noise from bar at night but not

wifi was good and much needed as we were reluctant to use the post-brexit roaming (expensive

nothing really. if its busy parking could be a problem.

room service available at a reasonable rate

free wifi and staff great

great parking and surrounding grounds for walking my dog!

room was spacious wifi was brilliant and easy to access bed was lovely

how i wish i tried room service out but that s my fault

nice boutique rooms, but wifi was *awful*

the wedding i attended was in the hot spot bar - loved the outside venue with heaters, blankets and hot water

a swimming pool and spa would of been fantastic

private courtyard, with patio table chairs and luxury hot tub - even allocated own parking space

staff very friendly and courteous, breakfast first class, comfortable bed and upgraded room much appreciated

the menu in the stables restaurant was less comprehensive that the room service one (unless the food offered

excellent car parking

room service and the food was fantastic, really enjoyed it

staff from reception, restaurant, room service to the gardeners just can t make you feel anymore welcome

the room, staff, room service were excellent

good room service meal on a sunday evening

i travelled with my 3yo and is was ideal, deluxe room had plenty of space and the kids menu in the bar was spot

didn't know about in advance) where there were several pathways, a lovely surprise to walk before breakfast -

day, we had a different room service lady who only changed one of the used cups and only provided one new bottle

hotel for a get away, comfortable clean rooms, lovely to walk around the lake, lazy in the bar with

wifi not great

rooms were quiet with parking nearby and good blackout curtains

bar service was excellent, friendly and professional throughout our evening

golf availability was a bonus

menu choices could have been better strong smelling lillie's in bar area off putting

room looked onto laundry trollies

spa swimming pool shouldn t be full of small kids screaming and jumping in and throwing things around

negative was spa small and pool full of kids

arrival was very friendly, facilities were excellent, staff member young guy on reception in spa /pool didn't

an old sock and kids lunchable packet under the sofa bed

niggle -- but the underground access to the spa at the hotel end deserves a lift rather than the stairs

of the spa facilities wasn't available, however this was clearly explained by a lovely member of staff

hotel is stunning the room was huge and spotless and very comfortable we used the spa which was also top class

amazing rooms, breakfast and pool. we will be visiting again!

excellent staff - in pool area/ ozone area - food fab

would have preferred not to be woken at 6.45am by noise of laundry being collected!

we asked if there was anything they can do early for us, even a banana for the kids would've sufficed

i was a little unwell, so if there was room service, which would've been helpful, i couldn't see it

my husband and i had not eaten all day there was no reservations left in the restaurant, no bar meals and no

the hotel staff were extremely friendly and helpful. we also enjoyed the spa facilities.

nice hotel . very quiet. lovely reception. only wish they did a hot breakfast

neighbouring restaurant didn't open until 9am, so i had to go off-site to get a full breakfast (but not the

kids loved being able to see the angel from the

warm, hot water, free wifi that worked much better than premier inn wi-fi when i stay in their current hotels

amazing fresh breakfast!

room was lovely inside just the view was a wall and we were right next to the laundry which you could hear all

before top floor it was beautiful this one was a basement room dark and dingy with staff pushing laundry past

parking was a bit disorganized and busy and it took a while for me to find a space

one bonus for us was the amount of ev chargers, which meant for a less stressful drive home

access to the pool a bit longer for kids. internet access was not great.

clean comfortable with parking

with intermittent wifi and tv connection

bed clean room parking adequate has outside was having a revamp good location for centre of village nice friendly

from start to finish, locals were friendly and prices spot on bar staff make you feel welcome and i'd say value

excellent wifi

property had cracked sink, walls were dirty, the room service phone had no answer, the food was descent however

starbucks on site and room service

wifi good too

food was very poor, they ran out of food at breakfast every morning of our stay we got room service and the food

did not have breakfast , location could not be better

free wifi

as a lone female i often have room service however in the gibside i choose to eat in the bar because of the

the bathroom is better than other local hotels i looked at and the options for room service would have been

the lounge bar does a mix of bar meals and light bites - which are tasty

great bar with atmosphere

i liked the fact that they had a guest laundry where you could wash your clothes at no charge

good food, free customer laundry

) the laundry also became out of service (which happens) but there was no other option apart from

loved the fact that they provided an excellent laundry at no cost

there are laundry facilities available

good wifi

seems a bit mad to offer room service but not provide menus in the rooms!

as we walked through the doors we felt as home with warm welcome the room was amazing so was the pool and food

hotel nice and clean comfortable beds good wifi lovely bathroom great gym sauna steam room swimming pool sky

the spa area

the pool and spa area is in need of renovation - i believe these are already planned for future

staff, location, room was beautiful, swimming pool, bar games for the kids, drink

would have liked earl grey tea in room and ran out at breakfast

welcome pack would be good also with butter marmalade etc and info on the hotel and times of pool gym opening

the food we had as room service from the prego bar was excellent

is no disabled parking at this hotel

wifi signal was poor

lovely stay lovely bar lovely people, really nice for a nice little get away!

nice bar with a pool table downstairs

bed was ok to sleep and they allowed early check in and later check out

friendly welcome, easy parking

parking places are available and included in the price

however after that night we had to move into a twin room which had a weak wifi signal

parking available comfortable bed good breakfast friendly staff excellent price

make the parking a bit clearer

tv remote batteries were dead, only room service available

in room 4 my usual room only this time lots of noise from gym couple of doors down not normally a problem but

working locally as it s close to a1 and offers lots of parking and excellent food options , breakfast is

my son was impressed with the gym

was that the electric sockets aren t next to the bed, otherwise perfect considering it was a pet room

to bed there were no pillowcases provided and no towels available for the leisure club due to a laundry problem

the location the inside of the hotel rooms well laid bed , clean linens and laundry bags

i hate to think of all the wasteful laundry that will be needed

the deluxe room was very comfortable, the gym facilities were very good, and the breakfast was of a high standard

wifi hard to get into/ dropout with tv at times

i wish there were more options on the menu for room service.

room was spacious, clean and wifi working well

6 ev chargers were all occupied despite the fact that 3 of them were electric vehicles not even

views were lovely at breakfast, in the bar and some of our family rooms

wifi should be free in the rooms

a rowdy group in bar. kids making a nuisance outside and coming into bar area

breakfast was a good as any

staff, reception & bar staff were so friendly, excellent service, good price & location, room clean & has

late check out was bonus and well received

breakfast queue for hot buffet too long. needed extra staff for busy times. or two stations.

no way of getting the air i needed and it felt a bit stuffy for me also we were going to use the laundry service

the room was lovely, good size, extras treats (for easter) for the kids, comfortable, clean and well well

by poppy at front desk fantastic size room with excellent facilities including free fridge mini bar plus tea

hotel bar and restaurant was good as well

no pet free rooms

room wasn t ready beds were not made dirty laundry on the floor and a large bag of rubbish in the

laundry shot was quite near our room which made a bit of noise

would have loved laundry facilities but that s me just grasping at straws. it s excellent

had a room right next to the laundry room or some kind of maintenance room it was noisy all night, feel like

new towels were immediately brought up to my room but it made me suspicious of how detailed thier laundry is

was unable to access my room due to missing laundry

spa was fantastic, as was the bar etc

the kids and myself really liked the rest (croissants, coffee, mini savoury cupcakes etc)

ample parking and great location, very closet to main road

mandy on reception, janis looking after the rooms, abi on the bar and the rest of the team were all spot on,

staff and laundry

good facilities, excellent breakfast and overall nice hotel

gym and pool facilities. staff extremely friendly and helpful.

kids in the pool

staff all very friendly and great to have pool and steam room