poor wifi. hotel is a bit rough around the edges but for the price you cant complain.

clean comfortable with parking

nice and clean polite staff parking available great location

parking ease. great value for the price.

good location friendly landlady would recommend.good value good shower bar downstairs

of the spa facilities wasn't available, however this was clearly explained by a lovely member of staff

food drinks room service we had the lot and the whole experience was first class

the spa is out of this world - perfection

hotel is stunning the room was huge and spotless and very comfortable we used the spa which was also top class

the spa is so relaxing, and the recently added heated outdoor infinity pool is unbelievable on a cold night

pressure awful shower spits rather than runs, too hot, and tv struggled to work - they work on wifi and wifi is

bed was too small only a small double, the tv didn't work wifi in the room was almost none

i would recommend people to go in for a drink in the lovely bar and look around the ballroom if you want to

replacing as well as the ceiling tiles , no hair dryer, tv is standard tv channels no extras, wifi password

wifi doesn't reach all rooms

cheap and well located with free parking

free parking & short walk to shops & restaurants

location car parking outside central location next to railway station friendly staff clean

we had a meal delivered by room service

the food in hotel and room service was excellent and very quick

property is beautifully decorated and breakfast was lovely

i arrived when an event was taking place in the hotel so there was no parking for a few hours

parking a bit tight between the lines

were awoken really early in the morning with the sound of the laundry trolleys being wheeled right outside of

to pay by card instead after this we then got our room key to go into a room with a view of the laundry and a

loved our stay on boxing day for my hubbys birthday the whole entire experience was great the spa was a brilliant

parking was a bit difficult as there were a lot of cars and seemed too few spaces as site shared by

the spa in fantastic!

shared kitchen and laundry.

fully fitted kitchen and laundry room were a bonus we were not

very easy check in. kitchen, laundry, pool table etc. my view was great.

facilities including two kitchens, a laundry room, pool table, darts board and large tv in the communal

very comfortable bed. lovely view ud83dude0d. easy access. parking. tea and coffee.

great location in a superb location for golf!

the tv worked well and the wifi signal was excellent

great mushrooms and hash browns - room service on the house

wifi all good

it was a good comfortable room with a great view. room service was very goos.

was no information in the room about the restaurants or other facilities or wether there was any room service

very friendly efficient staff. easy parking. large clean rooms.

hotel for a get away, comfortable clean rooms, lovely to walk around the lake, lazy in the bar with

didn't dislike anything .would be nice to have a swimming pool.

wifi was a bit of an issue, signal kept dropping in and out and everyone in the conference also

really a problem, but i was amused that the slip i filled out for the laundry service didn t seem to recognize

room at the back turned out to be above the hotel s laundry facility which went on all through the night

on day four we discovered the hotel does not have a self-service laundry and there is no public self-laundry

room service was quick

we had the best nights sleep we've had in a while and breakfast was delicious

two bedrooms, one of which had the tv, sofa, kitchen and we also had another area with armchairs

room was very small and there was no wifi in my room but as i was only staying one night it wasn't too much of

i was shocked to find that the kitchen was closed

free wifi

pleased to find a lovely sitting room and useful kitchen.

the bathroom had inadequate laundry supplies and we arrived to find only half a toilet roll

- no shampoo in room, could not adjust room temperature, inconsistent messages from staff about laundry pick-up

slammed closed, hearing people drunk in the middle of the night, the people above us sounded like kids running

breakfast expensive so we went elsewhere

staff was so polite and helpful hotel is beautiful and welcoming room we're comfortable and clean breakfast was

spacious, late check out.. 24/7 reception, very clean, great price

the hotel has a small gym, although i didn't use it

the lady at breakfast who took our room numbers she talked to me and another gentleman about our kids

we ordered room service and the fish was just batter

reception staff really nice and friendly as were breakfast staff

laundry service was provided upon

location and beautiful view. song birds right outside window. laundry service.

they also provide laundry service

large room, everything clean, attentive staff, laundry service and delicious breakfast!

tight parking.

wifi connection overall across the hotel / room wasn't very good

wifi was a bit weak.

very useful to have free parking in the large car park

good rooms with parking outside. excellent restaurant and all staff were very friendly.

good wifi signal

good food, free customer laundry

there are laundry facilities available

i liked the fact that they had a guest laundry where you could wash your clothes at no charge

desk staff were very nice and helpful when we needed to use the laundry facilities- bonus the machines were free

loved the fact that they provided an excellent laundry at no cost

to reach it you had endless corridors and flights of stairs leading eventually past the laundry rooms to what

the room was right by the laundry room and felt like we where down in the cellar

small room adjacent to laundry. lots of steps and long corridors.

room was open with big pile of dirty laundry outside door had a ring reception to get it taken away -difficult

thing i can think of was the wifi was terrible

wifi dropped after midnight

location, comfortable bed., early check in allowed helped us a lot.

clean hotel, with parking, short walk from the metro to go into newcastle as we was watching the rugby, the

the wifi did not work and the phone service was bad

not a massive problem but there was no wifi connection in the extension(could not use ipad but used

the location by the sea/ the gym

spa was lovely

great location and helpful staff. large room plenty of room for kids. decent breakfast.

the pool was an additional bonus and the kids loved it

free parking, sea view, spacious family room, clean

lack of gym equipment and the prices for food and drink at the bar and restaurant, the lifts were

kids eat free

kids loved it

warm welcome, kids get wristband and free ice cream. comfy rooms, decent shower, hot breakfast.

we also ate dinner in there once and got room service, food was good

no staff to serve at bar at breakfast time

has everything you need from parking , leisure, bar and restaurant etc

hotel, very comfortable room, good restaurant, spa facilities great, very nice staff

clean and tidy, facilities and room service menu was great

the first room family size was amazing and a lovely note with haribos for the kids and hot chocolate drinks

i could log in easily to the wifi on day 1 but couldn't at all on day 2.

great breakfast and good choice in bar but didstruggle to get tv working every dy

of the staff were excellent, from check in/out to the night lady and bar staff, they were friendly and looked

helpful staff bright and clean hotel and rooms great variety at breakfast excellent wifi and only few minutes

great location and value for money. breakfast was great too.

loved this hotel spa was great staff very friendly

reception staff always friendly and helpful , great facilties in hotel. parking close to hotel.

plenty of car parking

so paid 20 each for 4 o'clock check out but you also get 3 course sunday lunch and use of gym n spa for rest

pleasant bar and restaurant

kitchen with breakfast provided

the room was okay but couldn not get the wifi working and

to pick a fault with it if i was been super analytical i guess the wifi was iffy at times but to be fair was

room looked onto laundry trollies

spa swimming pool shouldn t be full of small kids screaming and jumping in and throwing things around

it had gym and swimming pool

swimming pool & spa area well controlled and managed

it was a minor issue but traveling outside to reach the spa/gym was annoying~

regardless of washing laundry for 18 hours, there is no excuse for providing such a mattress

we were allowed to wash laundry from 6 am-12 as we were relocating from london we couldn't find short-term

large bedroom, off road parking right outside, friendly staff, quiet area

great value room with use of a separate bathroom and large kitchen

on street parking right outside on a no-through-road

night(saturday) cleansliness could be improved toilet stained wardrobe and table needed cleaning laundry piled

reception toilet was backing on to the laundry and windows open between

the lounge, restaurant and bar area was just what was needed to relax and enjoy a cracking breakfast

overall happy. comfortable room, good wifi, good meals.

clean comfy room. buffet style breakfast, onsite parking and free wifi. good value for money.

wifi would not work

have had a lovely stay food well worth the money staff very helpful and polite and free parking rooms are very

the tv did struggle with wifi signal occasionally but not enough to make the program unwatchable

wifi signal in room 3 was terrible, they did try fix it, but i think the room was just in a blind

pancakes on the breakfast buffet would make the kids happier