didn't like i couldn't find the wifi password anywhere and wasn't given it by the reception upon checking

bed was comfortable room was huge nice bar and lounge area

have stayed here a few times when working locally as it s close to a1 and offers lots of parking and excellent

very large room, foosball table in reception was fun with the kids.

the evening meal and breakfast were very good

was unable to access my room due to missing laundry

we loved having room service when we wanted a night to chill

wifi poor, rooms could be cleaner

views spa food was lovely friendly helpful staff.

asked for extra cleaning as got kids with allergies,but room was dusty,specially beds around pillows and carpets

room was lovely inside just the view was a wall and we were right next to the laundry which you could hear all

before top floor it was beautiful this one was a basement room dark and dingy with staff pushing laundry past

the spa was super clean and our spa room was unreal

wifi wasn't the best there

the licals who used the gym/spa gave us loads of recommendations too

unfortunately woken early as on the same floor as laundry and

location very peaceful great staff shame no wifi ask manager his answer walls too

wifi does not work in 90% of the hotel

plenty of free parking in a great location

of space in and around hotel (extensive grounds) with plenty of parking space

was no information in the room about the restaurants or other facilities or wether there was any room service

very friendly efficient staff. easy parking. large clean rooms.

hotel for a get away, comfortable clean rooms, lovely to walk around the lake, lazy in the bar with

didn't dislike anything .would be nice to have a swimming pool.

wifi was a bit of an issue, signal kept dropping in and out and everyone in the conference also

kyle was the bar tender and recommended bars to go to as we were there to celebrate a big birthday and wanted

breakfast was very very badly organised

breakfast plentiful and a good choice

beautiful property room lovely staff friendly breakfast amazing

breakfast, plenty of variety to choose from the continental with hot food breakfast menu, great

would have preferred not to be woken at 6.45am by noise of laundry being collected!

cosy & warm in the bar area

did not have a separate option for kids breakfast. paying the same for all did not make sense.

did not have a separate option for kids breakfast. paying the same for all did not make sense.

and i had not eaten all day there was no reservations left in the restaurant, no bar meals and no room service

view from our room are stocks of linens for laundry

was in the room next to the service area so i was woken up by the laundry lorry at about 06

and our room was quiet (away from the functions) despite being above the laundry entrance

enjoyed the sauna and little pool

a low quality coffee and small issues with clensiness in the room and the pool

wifi great, easy access to restaurant/pub, quiet in evening, free parking, close to durham center

most of the staff just kids, no conversation or manners though the older ones

very useful to have free parking in the large car park

this motel, privacy but help on standby, pet friendly in a beautiful setting close enough to get into durham

kids running around in the bar area

we also enjoyed the lovely views, stylish lighting, and the convenience of free on-site parking

lovely setting and beautiful inside. particularly the bar and restaurant area

breakfast good

the bar and restaurant area is lovely

room was excellent, staff at breakfast were brilliant.

atmosphere, room had everything, great tea making facilities plus biscuits and hot chocolate, wifi and a massive

and a playground for kids

good location lots of parking. staff friendly and helpful hotel and room clean food really good

and no idea if room service was available

the breakfast was tasty

ridiculous drinks prices which seemed to varey depending on which bar you were in and the lack of brands from

found that once you've checked out at the hotel, you are no longer allowed to use the spa unlike other

breakfast was amazing it had a variety of options and you could ask for meals that weren t in the

neve in the cocktail bar awesome she was funny and can make any cocktails you want even if it s not on the

the team at the spa and gym was extremely helpful

we were allowed to wash laundry from 6 am-12 as we were relocating from london we couldn't find short-term

regardless of washing laundry for 18 hours, there is no excuse for providing such a mattress

one very minor downside is there s no off road parking and we had to find a space the first night on a

friendly staff clean room provides good wifi free of charge would recommend

great value room with use of a separate bathroom and large kitchen

the bar wasn't open during late evening

onsite, free parking

comfortable all around, also the swimming pool sauna breakfast

the only member of staff working and played role of check-in, concierge, bar staff and providing room service

the jacuzzi was not working but the gym was still decent

laundry service was provided upon

location and beautiful view. song birds right outside window. laundry service.

they also provide laundry service

large room, everything clean, attentive staff, laundry service and delicious breakfast!

there was plenty of free parking and the breakfast was lovely- would definitely stay

room at the back turned out to be above the hotel s laundry facility which went on all through the night

on day four we discovered the hotel does not have a self-service laundry and there is no public self-laundry

really a problem, but i was amused that the slip i filled out for the laundry service didn t seem to recognize

building, excellent rooms, extremely helpful staff and great room service out of hours

and we had to request more tubs of milk on three occasions for the room, just a couple left by room service,

only issue i had was that the wifi didn't reach my bedroom, but for most of the day it was easy to use the wifi

were disappointed to find that the pub kitchen was being renovated so breakfast wasn t available

handy for where we needed to be, very clean, comfortable bed, friendly bar staff and fruit in the g and t

poor wifi signal

only thing i can complain about is the wifi, which was a bit too slow (i think it should depend on the room one

- no shampoo in room, could not adjust room temperature, inconsistent messages from staff about laundry pick-up

the bathroom had inadequate laundry supplies and we arrived to find only half a toilet roll

the price of drinks at the bar were very expensive.

te check out 10 an hour , bathrobes and slippers extra 13)

so no problem with kitchen only the restaurant

was an awful smell in the reception area possibly from the drains or dirty laundry, which spoilt the

window next to laundry trollies so got woken up both mornings

another issue was my laundry that was basically forgotten for a day

we used room service and the food quality was excellent

the breakfast was superb

to pay by card instead after this we then got our room key to go into a room with a view of the laundry and a

were awoken really early in the morning with the sound of the laundry trolleys being wheeled right outside of

we enjoyed the asian food room service and the breakfast was fantastic too

room service was great, and the treehouse was a little place of paradise

compared to other golf and spa hotels it's in the right price range

a very pet friendly inn with clean and tidy

only on street parking, but it wasn't a problem.

i never use the spa/pool in those places anyway very comfy, very reasonable (including reasonable bar prices)

dog friendly bar and rooms, with a lovely walk in the woods opposite

bar food exceptional

easy access, friendly staff, excellent restaurant, free local parking. close to main roads.

the hotel was lovely with some great features there was a lovely muriel in the bar hand painted , we had our

we had a lovely dinner in the bar - fish and chips highly recommended

plenty of parking and hotel has a spa too

would have taken advantage of the spa too which looked lovely if we had time but sadly didn't have

breakfast was very good, but hadn't realised at first, that one could have both uncooked and

kids friendly ( goodie bags at arrival for kids, snacks for the road at the departure ) - the

great food and breakfast options

us back within 10 minutes, upgraded our room, fully refunded our stay, and included complimentary breakfast

the roomsare a good size and comfortable, and the bar and restaurant welcoming and comfortable

fiddly but it all worked well we did not find it disturbing, but there was some noise from the bar downstairs

the free wifi worked adequately, unlike some travel inns and travelodge's i have stayed at

had all the facilities i needed, parking clean and handy 10 minutes to the train station

hole in floor under carpet, previous guest's soap still in soap dish, slamming doors, poor wifi

bed clean room parking adequate has outside was having a revamp good location for centre of village nice friendly

lovely bar and staff

the staff where some of the loveliest people i've come across in hotel an bar their all so helpful an a credit

wifi was very poor

evening meal very good, breakfast everything you could want

wifi good but broadband speed poor

clean room, gorgeous bed, shower, bath, laundry service. food and drinks. all were brilliant.

loads of free parking locally and the hotel has its own free car park

the welcome was very warm, the bed was comfortable and the meal in the bar was excellent

missed room service one day

into us all night, kept us awake for most of the night, hence the early morning walk, as the kids struggled to

excellent location with friendly attentive hosts. nice spotless room with very good wifi.

breakfast was warm and delicious

the breakfast was delicious and our host david was so kind and looked after us well

breakfast was amazing

i must mention that they have a splendid, reliable and quick wifi