washing machine in laundry room spinning until very late

view from the bedroom some kind of laundry facility and wheelie bins, it was like a maze to get to ur room

room was very noisy, sounded like it was next to a laundry room

be amazing if it had a swimming pool

bit cold in bar area.

and what was brought to the room was filthy dirty as if it had just been pulled from the dirty laundry

feels like we was on laundry area, a noisy sound like washing machine was doing all night non stop and very loud

staff was very welcoming, breakfast was good value for money

free parking

like the spa the swimming pool and the golf course,the breakfast was very nice the bar food was

at having paid for a superior double room, to find we were adjacent to the laundry room, which began its

brilliant free parking, excellent variety and quality of food

the quiet room location - very helpful and friendly staff - the venue has ample space - lots of parking - prompt

the bar is also top notch

room, wifi ok for email, not much else

great room, with easy parking in a lovely location.

parking is a bonus as i often finish work late and am glad to be able to park with ease and relax

was very good value for money,excellent welcome,free parking

close by, safe and free parking

clean hotel, friendly staff and just a 1 minute walk to a golf course and tennis courts

guests not to have laundry changed everyday which saves the environment

the bar & food, swimming & spa

chargeable parking and no free wifi in bedroom

in the pool area from the gym & was very bright, sauna was very small, had to pay extra for parking

gym facilities and swimming pool

strong smell of damp/ damp washing on the lower floor near the laundry room

for 67 we used pool, steam room, sauna & jacuzzi plus gym for 3hrs

location and pool

good gym

food items at breakfast were a bit slow coming out of the kitchen

fantastic setting, comfortable room, lots of parking

we had the garden suite which was exceptional and very roomy, breakfast was included in our stay and was of

bar had closed by 11pm and there was nowhere to buy a drink

friendly and helpful staff. very easy parking, easy to find and a good sized room.

great location next to motorway with plenty parking on site

tasty and great of options of breakfast.

bar area is quite limited, there may be more bar facilities when hotel is busy

lovely grounds and plenty of parking

parking was easy

exceptionally helpful and friendly, and even took the extra effort to give me a ring when the room service was

perfect place with free parking

we ate in the bar in the evening & food was good

were horrendous & air con machine dripped all night in kids adjoining room

free wifi and breakfast a real bonus

we were made very welcome and given a very convenient room while travelling with our pet dog

a bonus that we were able to take our pet dog

also, noises from below, either laundry room or bar cellar

smelled, overpowering flowery smell, room shabby and tired, couldn't get wifi at all, breakfast warm, not hot,

free wifi in the room

the wellness/spa facilitieswas also great

did have to ask for things a few times, such as a plug for the bath and a menu for room service

an ideal example of washing your laundry in public

having said we didn't complain because it was just nice to have a night away from the kids

very special wit a chocolate piped desert xxx the room was refurbished and very nice and the pool was great

a lovely time visiting the area, the manor was very nice, easy location, parking

a room service order that went astray, a floorboard nail sticking up through the carpet of the suite,

comfortable room good size staff very friendly and helpful breakfast excellent freshly cooked to

a little noisy as above the pub bar but slept fine

nice stay finished off with a great breakfast served by lovely staff,comfy bed in a nice room

very clean room with a lovely bar and restaurant. staff were great!

wifi was rubbish

early morning laundry delivery in car park. 6.30 am and very noisy

food/laundry/refuse collection & deliveries woke us up both mornings from 5

everything good- breakfast really good! looking forward to the next time.

excellent wifi

good leisure facilities, pool, gym etc

location close to the m5, with adequate car parking space

no wifi in the bedrooms

wifi superfast which is vital for work

wifi was poor - very low strength and spasmodic - definitely needs improvement.

food was good, staff were friendly, very good parking facilities the grounds have potential to look spectacular

room nice complimentary water, +tea & coffee + biscuits hairdryer, iron & board options for laundry & room

modern hotel with very clean rooms and lovely breakfast. staff very friendly

bar area was very comfortable

was spot on, reception staff and room service were lovely

rapid and type 2 ev chargers in car park

free parking and wifi

no free wifi in my room!!! even though i told at least three members of staff!!

as we had 2 little kids and lots of luggage / buggy it was a bit of a nightmare

friendly feel attentive staff evening bar meal was grest

kids had own tv and we had separate one

if it had also had a pool that would have been the icing on the cake.

upon check in, we were informed that there was no space in the restaurant or bar, so only room service was

the wifi was sporadic.

something as nice as this needs a gym, steam room and a pool with a spa

lots of free parking

gated overnight parking was an added bonus

is clean no noice silent hotel silent location clean area i didnt ask about wifi and break fast because i dont

plenty of parking ( free of charge ), very welcoming staff and such a homely vibe

the gated private parking was a useful facility, though actually i didn t use it as there was a space out

good tvs and wifi, good staff everything apart from the shower was 10/10

most spots such as the mailbox and bullring) - very friendly team - lovely hotel with a great breakfast

no sewing kit in room and room service non existent during late hours

breakfast was amazing

food pleasant staff friendly and very helpful car parking easy & free

breakfast was included and couldn’t be faulted

family suite was enormous and perfect for the kids and us

the chef and kitchen staff work very hard to provide superb quality meals

fault tbh, if there is anything i wish the check in was earlier and maybe an option to pay for late check

the wifi is very poor

room service not exist staff to ask for help breakfast the bed and pillows

laundry was thrown down stairwells and not in a skip

staff saved the day, she knew what i was requesting and even though she stated they were awaiting laundry delivery

location and free parking very helpful staff

we booked for us couple and 2 kids under 2 years

the bar and staff were very helpful

you may want to check the laundry washing service company because you could see oily stains on the duvet cover

no wifi. connection was extremely poor

there are several available parking

convenient location for casino lots of parking great full english breakfast

wifi connected but kept cutting out so was pointless

the bar has a decent pint to drink too

very loud party going on wasn t ideal with kids trying to sleep

hotel accommodated us with our child who is 5 years old but there was no kids menu available for us to dine in

wifi didn't work very well, tv could do with updating in our room.

with bags and young kids that walk was not practical as we had to go up and down several stair cases, long

and helpful staff at the reception specially mr khalil-ur rahman s service and arrangement of early check in

also excellent room

room service was poor

pool was an excellent treat for the children, great breakfast and dinners, leisure facilities, room

room service food was lovely and the breakfast is great very quiet at night, got a great nights

there were some patio tables that weren't cleared when we arrive as well as loads of laundry in the courtyard

laundry sacks should be provided and if they are left outside the room, housekeeping could then

we had an apartment, there was no dishwasher tablets and no laundry soap for the washing machine

com - mould, stains and soap scum in bathroom - view room had wonderfull view of rubbish and laundry - breakfast

parking was also right next to the apartments which was very useful

no dirty laundry)

will stay in there and the hallway was horrible - this was 8th floor and they had bags of dirty laundry on the

the bar entertainer was excellent

stuff in kitchen said sorry but im still waiting for compensation from management for that but they

room i had was a bit of an error with the mini bar having 2 bottles of water and the picture on the website is

my partner had to use the laundry bag

breakfast was tasty and we had a lot to choose from

gym not as big as i thought it would be, only a small amount of free weights in larger sizes

the small but useful gym was a bonus

staff great, room spacious and spotless, restaurants and bar staff very curtious

weirdly there's an outdoor laundry at the garage nextdoor

movies, function room, gym, staff and bedroom were all exceptional and would highly reccomend this venue

wifi available for more than two devices as i couldn't connect it to my phone and laptop as well as

in time at 3pm is not ideal however we did book in early and got early check in however is inconvenient for

the wifi super slow but good for saving data

very dry welcome, this girl is not a credit to your hotel, maybe she needs to work in the laundry room we re

i was given the 1st night but complained as it was next to the cleaners room where they dump the laundry at

i love this place ,kids enjoyed every bit of it

very friendly staff especially claudia, good with the kids

location early check in on arrival with no extra charge

lifts were out of order (not the hotels fault) so had to share the service elevator with the laundry

the security put in the laundry lift because the other lift wasn t working which is fair enough

they were shocked to see that the bed had not been made and dirty laundry had not been replaced

is one of the best in birmingham amazing views from the room, spa very nice, breakfast

the breakfast was exceptional the views from the room and breakfast area stunning

it was a bit noisy where our room was situated as there was a lift for used for laundry etc.

the rooms were beautifully decorated , good sizes , great bathrooms ,with a safe and a mini bar

i requested an early check in as we were travelling from gatwick after a very early arrival and sol arranged

breakfast superb

have to provide your personal details (which puts you on a mailing list) in order to use the free wifi

it was over the laundry room

there is excellent car parking and lovely grounds

room service is prompt and the staff are always friendly and professional

2 x 7kw ev chargers available, one of which was unavailable due to a guest not moving their car

specifically, bar and restaurant staff were all brilliant; and the food was first-rate

welcome at reception with early check in and parking sorted by octavian a very genial and professional receptionist

we did try to order a snack from room service but it was incredibly busy the day after valentine s day so we

great location. clean room and good air conditioning. nice staff, we also got an early check in

there is an option to opt out of room service which we took

lovely hotel and great it s pet friendly too

liked the view and the fact that i was able to have room service which alot of the radisson blu hotels do

30 am after breakfast card was deactivated

everything was fantastic... kids loved it and breakfast was exceptional- 5 star service

had suite kids had put up beds in the living area at first walk though it looked really amazing

variety, comfy beds, free fruit in our room on arrival, smart tvs with air play, and 24 hour room service

we didn't stay in novotel as the laundry hadn't been delivered. the hilton was nice though.

breakfast at the restaurant was excellent

delicious breakfast and friendly staff. the kids play area was fabulous too.

loved the gym was modern and big

we also enjoyed the relaxing bar area with pleasant surroundings, friendly staff and good selection of drinks

one lift working, car park very tight and a number of spaces taken by laundry carts

the wifi connection was also great

at the bar is dear rooms aren't luxurious but the price and staff are great; breakfast has a lovely

parking £15 rip off and £10 extra late check out 5pm excellent

the bar was open late for guests and panini's were also available (we had been to a concert), buit no other

there is a lack of basic facilities such as printer room and laundry (there is a paid laundry service but the

was told sorry would be with me shortly after one hour l went to reception to then be told the laundry was having

the beds were comfortable and the breakfast was brilliant

breakfast and staff

room service for a fan and extra sheet was very fast.

so bad, very tight and expensive , when we left we had to get out of our car to move a load of laundry trolleys

car park is terrible, so tight and staff left loads of laundry trolleys obstructing the car park

the hotel is immaculate throughout and a great breakfast served in the morning

location, great staff, great value for families as the hotel provides kid's meals and free kids breakfast if

upgraded to free breakfasts for my son and i, plus a complimentary late check out

they made us sleep in basement next to loud laundry

even had an ironing board and laundry options, which is strange because i haven t seen that for a while in

the hotel seemed quiet, no noisy neighbours, screaming kids etc

kids- how about a children’s play area - this could be great for bored kiddies

the staff were very helpful when i checked in i was told i had to get another room because i had kids

00 with narrow corridors blocked by laundry, lift in use for laundry, and food trays on the floor outside rooms

the room service food was excellent. room was comfortable. reception staff very helpful.

the shower/bath hard to use. wifi not available in room

breakfast, and room service break into our room at 9am

i found the wifi a bit inconsistent in certain places and some better sound proofing of the rooms would

shower as i came out of shower the fresh large towel was wet to touch (i assume/hope following laundry )and so

we ordered room service from the hotel restaurant, service was prompt, friendly and the meal delicious

at busy times it can be difficult to get hold of room service. room is a little dark

early check in available. twin beds accommodated.

definitely disappointed weekend break from the kids, got no sleep and i also do social media so was hoping for