bins/laundry wheeled out loudly around 6am

very comfortable room. lovely breakfast. smart surroundings. free parking. helpful staff.

room was lovely and cosy, bar was nice a comfortable and the restaurant was nice too

everything was excellent from the moment you booked in pleasant staff and parking on site

it was very good except low level , intermittent, noise at night from an ac unit or kitchen extract fan or

the corridor had a large quantity of large blue (presumably) laundry bags cluttering the length of the hall

there was a huge pile of laundry bags against the wall of the hallway during my entire stay: fire hazard on an

the bags with the clean/dirty laundry was lying outside my room on the corridor

room heating (bathroom towel rail) on and not controllable. laundry bags in coridor to bedrooms

wifi was a bit slow, but worked okay for my needs

position poor the view was off the bins and dirty laundry also the emptying off bottles

i asked for a quiet room and we were above the laundry room and it was noisy

breakfast was fab, lots of choice & the swimming facilities, sauna & pool were great- kids loved it

fantastic settings, great bar and good service

/ including pleasant and obliging staff / excellent breakfast / love the pool and steam

they also had the secure locked outer door wedged open with a laundry basket

best breakfast ever, overlooking the river. quiet room and excellent bar staff.

friendly and attentive the staff were during my stay - from the little touches like tailoring my breakfast

car parking is a little tight when the hotel is busy.

great bar area, excellent craft ales

the only thing i wish they had was laundry on property. they have a nice referral, however.

was not ready at 3pm, due to late delivery of laundry, but was sorted quickly

and you couldn't wash your face in it as you bang your head on the glass shelf above the sink the wifi signal

wifi was good by the door, within the room, quality was intermittent

the restaurant and bar are great too

laundry bags left in corridor, dirty cups/kettle

side panel of bath loose and broken; two plugs, neither of which fitted the washbasin; dirty laundry in corridor

not overly clean and in poor state of repair, building overall poor state of repair and laundry left out jn

dirty laundry was stored on the

wifi password wasn't given on arrival

of parking, countryside location

wifi was poor - very low strength and spasmodic - definitely needs improvement.

the wifi didn t work very well

a big event took place and staff saved a parking spot for us by

plenty of car parking and brilliant wifi

breakfast was excellent.

had a wonderful stay at the hotel, very comfortable beds, afternoon tea was amazing as was the breakfast, we

weak to non existent wifi same breakfast money every day ingredients ran out for breakfast so they had to reduce

the only small fault we could give was it would be good to have a room service menu in the room with a wine

we did find the restaurant service at breakfast to be a little slow - but a very minor quibble!

was minimal, but there was some noise at 8am from the laundry service being dropped off at the hotel right next

used the pool with our 1 year old which was easy to book and lovely to do

rooms are excellent, air conditioned, wifi throughout the property

was excellent, also incredibly pet friendly

the pool, spa and gym were great too

laundry facilities always welcome

parking was very limited and quite dangerous with a drop to the pavement below with no barrier in

free parking

is amazing, helpful, friendly, breakfast is amazing, rooms are clean comfortable and your a close distance to

wifi was strong enough to connect my hdmi cable and watch netflix on big screen tv from a laptop

breakfast was tasty and plentiful. location was delightful and relaxing.

breakfast, venue and the spa were amazing

the spa is really outstanding

the spa was fantastic and importantly very relaxing - there is a long pool to swim in, a warm outside

venue and the spa were amazing

the gym was limited

didn'tsee anything in the advert for cost of room service and extra cost for dog to stay

the front of house staff were very good the service from the kitchen was poor

location and staff service are very good. every staff keeping smile and very kind to kids.

kids not being able to use spa

breakfast very good - value for money excellent - pet friendly - excellent!

name holiday inn spa

staff were very helpful when booking a taxi and requesting an early check in

the breakfast was good and the staff were friendly and helpful

pet charge was expensive when in essence the charge is just there to cover any extra cleaning

the cleaning staff left vacuum cleaners and laundry on the staircase landing all day

it was also quite noisy with kids in the room above us (didn t hear any voices or tv, just the movement)

a very windy night and the bedroom had a fireplace that whistled all night

lovely and welcoming. beautiful room at the front, well stocked mini bar and lovely touches.

the ambiance and the cosy bar area

free wifi

i rang ahead to get early check in

45 which was the end of the session but was nice for the kids to have a swim after a long drive

in london which did not meet your standards, i live in cambridge and attend a holiday inn spirit gym there and

room was small for 2 adults and kids, but staff was very kind to offer a bigger room.

we were in the basement and looked out onto the car park and were awakened by staff emptying laundry cupboard

together, no shelves in the wardrobe, no amenities such as shwer cap, tissue paper, vanity kit, laundry bag, no

no restaurant, no room service, but minor issues from my opinion.

additionally, no onsite bar or room service (the pantry app was a non-starter) made it feel less like a

wifi is really good

was poor and expensive, don t appreciate walking down a corridor to our room with laundry bags, beer kegs,

the hotel managed to totally mess the room selection and upgraded up so the kids rooms were substantially better

no space for dinner reservation and no room service breakfast available

the bar is awesome

we had a very welcoming young lady at reception and another at the bar who was a great mixologist

the reception and kitchen staff were very friendly and helpful.

location, wifi and room size.

comfortable great bed, friendly staff, great breakfast, fast wifi, great location, onsite car

we asked for late check out but this wasn't passed onto the housekeeping team so they were trying to get into

unilaterally charge 20 per day on your card for pet

location was excellent and breakfast delicious

period style decor, rooms large, clean and warm, comfortable bed too, great tasty breakfast with good selection

impressive restaurant and room service

staff had left a bottle of wine in an ice cooler and had put some swans made of towels with some petals on the

an elegant and extremely classy hotel with great bar and restaurant and wonderful staff.

service doir all left open showing dirty laundry

we got woken up at 7am from the cleaning ladies opening the laundry cupboard next to our room and shouting

henry the hoover and housekeeping laundry left over from room changing and left overnight in hall way

the spa was amazing and alice who did my treatments was great!

room service was good for evening food options, and breakfast was delivered to the door each

didn t seem to know if they had a laundry service or not

friday morning we were rudely awakened at 6am by bins being emptied and laundry deliveries just outside the

also we asked for a quiet room but were put by the service doors so were woken early by the laundry

wifi dropped out a few times unexpectedly

most of their competitors, they still provide daily room service

washing machine in laundry room spinning until very late

view from the bedroom some kind of laundry facility and wheelie bins, it was like a maze to get to ur room

room was very noisy, sounded like it was next to a laundry room

this time we make the most of our stay and used the hot tub and gym

bit cold in bar area.

beautiful grounds, however room was very dated and very standard, outside our room there was the laundry room

no view just backed on to staffs shed/ laundry room

staff great, parking super, meals good, wifi good, tv package very good and good size rooms

was a bit slow at the bar (having to wait for staff to be present), however, this is probably down to the fact

rose petals and chocolates on arrival, was charged for this when i arrived but had not been done

the options were excellent and the full english breakfast delicious

hotel that is quiet and in a nice location with lots of parking

too much trouble, she took us to our suite and showed us where our complimentary tea, coffee and breakfast was

sofas could really do with refilling both in the room and bar area as they were hard and quite uncomfortable

all of it breakfast was great and staff were excellent ud83dudc4c

didn't use the wifi as it required all my personal information however i did have 5g.

breakfast was great, although we didn t get offered toast

love this hotel - great lounge space, lovely bar and dining area. excellent dinner and breakfast

the extractor fans from the kitchen kicked in quite early and due to the window having to be open (because of

can be quite nosey, and when i went to check out and pay my room service bill

our car is parked in the public parking space in the village next to the house, which is convenient and safe

parking is not on the property, but there is plenty in the village, or you can use the pub next

a residents lounge with cosy seats and books to read, a useful fridge in the bedroom, an honesty bar in the

property doesn't have it's own parking so you have to park just up the road in the village square - the parking

the honesty bar and beautifully furnished dining room and lounge were also welcomed

our room '346' was right next to the laundry entrance

woken at 8 on a sunday to reverse beeper on laundry truck, and being woken at 7am following day by artic reversing

maintenance team then at 7am on the same sunday we were right next to the loading bay for the laundry truck

distance from room to reception. what happend to my laundry!

long corridors, ways out of the building through fire doors past dirty laundry (or it was a long walk up multiple

strong smell of damp/ damp washing on the lower floor near the laundry room

i really like the bar area it was nice to spend the evening there playing uno with kids and watching football

x so relaxing x clean room x bed was soooo comfy x pool and spa facilities were brill x we had the pool to

for 67 we used pool, steam room, sauna & jacuzzi plus gym for 3hrs

the pool facilities was just right and the kids loved it just needs updating, the staff were so friendly,

feels like we was on laundry area, a noisy sound like washing machine was doing all night non stop and very loud

and what was brought to the room was filthy dirty as if it had just been pulled from the dirty laundry

clean, well appointed, amazing gym, comfy bed, ample parking, friendly staff etc etc etc

no ev chargers.

yummy breakfast lots of