well equipped kitchen

rooms are new and clean, kitchen full with accessories and a dish washer

the pool, restaurant and bar were not open yet

great kitchen area

the kitchen was fully equipped and beautifully installed

from the hustle of lisbon is located this gem, huge bedrooms a really nice pool, and for us at a great location

there is a parking at the hotel

parking next to the hotel

is definitely not a family hotel, pool was cold and kids did not seem to be welcome around the pool (from the

the gym is small

the hospitality of staff n the coffee bar people

room was clean and parking was available too

room is spacious and ideal for families with kids as we had our 1 year old with

we appreciated also the dedicated underground parking

every thing was perfect , free and safe parking, excellent breakfast. quite big rooms, fast wifi

place, the facilities (sauna+jaccuzi+hammam), the magnificent swimming pool, as well as its superb place all

they could also have poolside drink and food service, with a broader menu

was nice to spend the afternoon by the pool and using the facilities such as the sauna with many external guests

the location is about 50 meters from the main area, and on top of everything, parking costs an additional

hosts, rooms comfy, coloured led mood lighting, chilled pool settings, great sauna, steam, spa, pool and bar

a bug infestation in my room, the bugs got into my clothing and the hotel refused to pay for my laundry instead

personnel usage and the hallway at 5th floor just in front of the elevator was used to store laundry and water

a glitch with laundry but thats it

with a lot of huge noise from outside every early morning -due to garbage container collection, laundry collection

the indoor pool was closed (covid related) and early closing times for restaurant/ bar but nothing under their

breakfast was very nice

friendly staff and great breakfast

understand that a hotel this size cannot have room service

the kitchen utensils could be better quality, isolation in rooms is very bad and not much space for

perfect area. and the building was very historic and charming. don’t skip the breakfast.

hotel is located on a cobbled square and the laundry is delivered with metal trolleys at 3am

-bed and pillows were so uncomfortable -no land line phone in the room to dial reception or room service instead

the only public space was the reception/bar/breakfast room, and although it’s very attractive it’s quite

wifi worked excellently, and the staff were extremely accommodating

we ate at the bar and the food was very good

breakfast in a beautiful and calm setting, the comfy room with great bedding, the nice swimming pool/ sauna/

breakfast servers didn't pay attention

from check in , to breakfast, to restaurant recommendations, to spa treatments - everything was faultless

room service menu very limited and difficult to find on the tv system

2 small things the room floor makes noise and the running machine and the elyptical at the gym is low grade need

air con/heating/wifi/shower, everything worked well

i'm going to have to train my kids to this for me when i come in from work

out train timetables for us which made a huge difference to our being able to support our kids at appropriate

the spa was enjoyed by all and the kids loved the ice cream machine and candy in the lobby

the snack options throughout the day and complimentary hotel mini bar and comfortable slippers were a joy

the room also comes with a room safe, a hair dryer, toiletries laundry/dry cleaning (fee) and there is also

also the 12 euro surcharge on room service

the location, cais do sodre was brilliant with the time out market minutes away, load of roof top bars including

rooms and a good wifi

location is brilliant good wifi nice staff

restaurant and bar in hotel was very good and the breakfast was excellent with lots of choice, and it was a

great and kids staff that helps with the

in the photos (no wardrobes) - if you’re planning to share the space with family (parents and kids) or with

last but not least, the floor in the room was very dusty even after room service

location was in the perfect place. friendly staff. room service was nice.

didn’t get towels replaced for both days and they took the old ones (blamed it on the laundry), leaving us

wanted to do a laundry service which is advertised but it seemed to be too much of a issue for staff and expensive

they do not offer laundry service and no iron/board in room (too

more flexibility with the laundry would've been great

with checkin and direct hotel items, but when asking for any items more concierge (car rentals, laundry etc)

laundry service got my husband's pants stained with probably a permanent marker and it won't ever

comfortable, good room service food

room service for 1 person was more than enough for 2 people and was half the cost

room service menu could use a bit of variety

excellent location & very friendly& helpful staff good room service

laundry was done quickly and the room came with sparking and still water in the fridge

it was nice to have a laundry machine

than expected was excellent the room was spotless the location of the hotel is perfect the bar is a welcome

rose wine and two slices of cake as a welcome gift and when we checked out we received a lovely bar of personalized

breakfast was included and was high quality and the kitchen would offer whatever you requested

did not mention that there is no laundry on weekends.

good breakfast

rooms for kids who love football very special, decorations amazing

is perfect, right next to praha do comerco and to many restaurants there is a little but nice gym the mood

booked breakfast on the last day as had eaten out each morning but this was so much better than where my

especially at the front desk and in the bar area

wifi was weak in our room, number 8.

no sparkling wine for mimosas with breakfast!

very small rooms. no kettle or coffee machine in the room and no room service in the morning.

friendly and helpful staff, beautiful view, comfortable bed, good wifi.

great breakfast served in the building's bakery

- luis was adorable and helpful when checking us in and louisa in the stunning mezzanine bar was so knowledgeable

the wine bar onsite is amazing and the staff couldn't do enough for us

photos and because they advertised as being a hotel, with spa, massage, live music, concierge, room service and

amazing included breakfast at next door cafe

no laundry facilities even though it mentions that it on it brochures

it says there is room service available but there are no menus in the rooms

daily room service, and very good

tv and wifi were not working in my room

good location. room was big and had a big shower. comfortable bed, nice tv and good wifi.

glass door that opened out on to a first floor roof which was where all the air con units, and laundry/kitchen

laundry service and staff was unable to offer assistance on this, asking me to search online on my

location and nice bar and restaurant

the hotel was great with a good location. breakfast was also pretty good!

kids loved it

private parking area in front but you need to get the access code and directions from the hotel

advisable to arrive with own car due to lack of parking nearby and lots of traffic; although the staff was

cocktail bar was fantastic

staff were very friendly especially the breakfast and bar staff

parking

the one had a tiny window that was high level and had a balcony right next to the laundry with washing on lines

there was no iron, but they have a laundry service.

there was a balcony but is was very tiny and sat opposite some sort of laundry facility - not very private

door there were 3 mega air-conditioners attached to the wall and if i reached out i could pick laundry from the

could have had some sort of vending machine or some sort of facility other than a mini bar in the room

so they even made us pay for the laundry service we had to use for delicate clothes

all the bar staff were gentle patient and fabulous

would have been nice if breakfast were included, but on the other hand there were so many shops full of incredible

options for a la cart breakfast

within walking distance to trains, shops and lovely restaurants and bars

outstanding breakfast team - outstanding front desk, concierge and rooms team

suite was fantastic, the staff were extremely attentive, excellent service from check-in to the bar and restaurant

breakfast is very low quality comparing to all the rest

from the outstanding breakfast to the comfort of the rooms, every aspect of the stay reflects a commitment to

if you order anything from the kitchen it will take 30 to 45 min to receive it on the table

breakfast, great choices

breakfast was a great addition to all mentioned above

good breakfast

slow wifi in the room.

breakfast was tasty and plentiful

we were told there were no towels at all in the hotel, because the laundry service had not dropped them off

the laundry machine was running too noisy next door the whole day

good wifi

also hear her nightly activities (which wouldn't be pleasant if you are traveling with little kids)

location, close to everything, lovely room, bar across the street with live music every night (for us that was

everything was great except the cost of laundry which was extortionate.

i had laundry done and they used too much soap

had to enter code for wifi more often than i thought

location was fantastic the breakfast had a large selection and all good quality staff were amazing - very helpful

surprised to find sausage, egg and bacon also on the menu at breakfast.

the staff forgot, but i only told them about it once later i used the kettle do not recommend laundry

the rooms have everything you need and there is a gym too

wifi. tv channels limited.

the gym was very poor

special shout out to letitia and miguel at the bar for great service

clean, modern, laundry service was fast! restaurant is fab, breakfast is excellent!

wasn’t anything i necessarily disliked, but laundry was expensive, so i went to a place that was a 3 minute

the breakfast was also excellent

downside was the sound of the kids playing/jumping on the floor on top of us late in the evening

was popular for its japanese infusion menu,which looked delicious…we had a night cap in the bar two nights

room service a little erratic, although they tried!

the breakfast is really good even one day with berries and macarons

breakfast was fantastic

we were there in january, and they let us have a late check out free of charge, very kind and generous of them

the room service menu could be better!

however, the worst thing was the fact that the windows of the kitchen cannot be locked (they can just be slid

comfortable beds and also a kitchen which we didn’t use

was very good, close to castel de sao jorge and the apartment had a very roomy kitchen and newly remodeled

fully equipped kitchen

windows in the kitchen weren’t secure and the safety and security didn’t feel amazing i felt a bit unsafe

check in & check out - no concerg stafe you have to take your luggage in & out to your room - no room service

we weren’t told anything about breakfast at check in or anything about the hotel

2) total lack of sympathy from the maid at the breakfast

the breakfast buffet is simple and could have more options.

cleaning of the room and welcoming people at breakfast week-end far below acceptable.

was great; beds very comfortable; air con in room; wifi in room; fridge in room; friendly

i didn’t use wifi that much as i tested it once and thought that it was lagging at that point

the washrooms, in particular are very very small which probably only kids would be comfortable with

the washrooms, in particular are very very small which probably only kids would be comfortable with

location, breakfast, clean, service, wifi

and the room service menu is the same thing

wifi was very patchy

hotel breakfast abroad, great choice

great location, fabulous staff, excellent breakfast with great view of the city.

roof top bar great for cocktails with a view

only critique, which is very minor, is that both room service and laundry are outsourced which meant that using

the staff accommodated an early check in and were very kind

only critique, which is very minor, is that both room service and laundry are outsourced which meant that using

rooms were beautiful and the wifi was easy

kids loved the tv in the bedroom mirror

had an issue with laundry but issue resolved

helping us with bookings wifi etc

early check in was accommodated by nice staff

more suitable for a couple & 1 child (or 2 small kids) then for a family with 2 teenagers

clean room. ready for an early check in

our kids had that much better than us looking into laundry room

i wish the hotel provided a steamer or iron instead of laundry service

that we went to the reception and asked for an iron again but we were told to go and look for the laundry lady

no iron, had to use the laundry company 5mins walk away

you should have laundry and ironing

no bar in lobby

lisbon - the friendliness of the staff is outstanding - rooms are spacious and very comfortable - breakfast is

breakfast was wonderful, the staff helpful, and the rooms top notch

and helpful staff; delicious breakfast with nice variety; great location for us, in walking distance to good

very nice with the nespresso machine in the room, and super tasty breakfast.

we even got a free laundry service and a welcome wine - with endless refill ud83dude04 just go there, you wont

only thing i would dock a point off is that they dont have laundry services

and the hotel doesn't have a laundry service

breakfast with the cute dishes, the wait staff in their dresses and gold shoes to the piano music

the breakfast is pretty good

roof top bar was overrated.

they arranged transportation, a tour guide, and spa services for us

great, repeat visit; the first time since the refurbishment. great bar on floor 6

early breakfast not an option in the restaurant, who be good to get room service before 7h30 am

the breakfast can be ordered al el cart (not sure how to spell) but basically you choose as many

it took them tremendous efforts to have the wifi working in the room, it was off for two days out of four

i’m not even mentioning the oily greasy sandwich i ordered through the room service

breakfast very good

breakfast was excellent with cooked and fresh selection of foods that included hams, cheeses,

the location and the breakfast

lack of laundry service painful

there was no laundry service.

no laundry service

able to have breakfast in the room no extras, like tissues (“kleenex”), slippers, bathrobes, laundry and

the only note i have is the absence of laundry service, keep that in mind when you pack

the room was really good value for money but must’ve been adjacent to the laundry room and air con units -

the third floor houses the hotel laundry so we listened to the constant humming of the driers and the smell

room on third floor was too close to the laundry room

they do not have a laundry or iron. it is an issue especially for business travellers.

bad wifi, small rooms

also, the laundry service was nice to have but our t-shirts came back a little smaller and we still paid for

location - near everything. food, shopping, supermart n laundry all near by.

the facility was spotless, breakfast was plentiful, and wifi worked well

has onsite bar & outdoor seating

breakfast, cleanliness, bathroom, whole service, wi- fi, kind personal, possibilities for tours

no laundry facilities

the ocean and cruiseships, complimentary drinks in minibar, fluffy bathrobes, huge bed, delicious breakfast

wifi works great

location, the staff, the size of the comfort room with a river view, the bar and how the hotel smelled

the closed windows same with the trains on the other side, staff was really helpful and friendly, wifi was

breakfast was great, they had laundry service and rooms were very nice

dangerous for children, as the doors encroach on the elevator cabin's interior, posing a risk for kids' hands

we got an early check in and our room was perfect, the balcony view wasn’t the best but the room was

the only critical feedback is the slow wifi

- water preassure very poor wifi - lots of interruptions some noise from the street, but not very

missing basic hotel services. ironing, laundry,

using the only lift to take down laundry at the time people were trying to get down for breakfast, even a simple

laundry price is extremely high and came back with very low quality

i was also surprised that my room did not come with facial tissue or a laundry bag, but maybe that's because

only criticism is that they need to get same day laundry service - currently it's next day

the wifi was great - video streaming without any buffering - and didn't give me any issues at all

we had not planned to eat breakfast at the hotel, but it smelled so good that we ended up getting it the next

the kids had a separate room but we were connected by a small entrance area behind locked doors

the family suite configuration worked so well for our family of 4 with young kids

comfortable and very friendly staff, were able to arrange an early check in (which was great after a 12 hours

3, & the rooftop pool where you can linger over breakfast in the sun

most beautiful place with fantastic views from rooms and roof top bar must have the best view in lisbon

nothing! maybe the swimming pool could have had some more chairs around

multi-course breakfast on a beautiful terrace with cooked-to-order eggs as you like

plus the restaurant was next to the pool

need a food offer beyond breakfast even if organised with a local provider/room service as the surrounding

with our stay was a taxi from the lisbon airport, happy hour snacks and beverages, and a full breakfast

breakfast was lovely and we really appreciated the carafe of port (may have been sherry

we did not use the honesty bar but it was a good thing to offer

there's also an honesty bar, and 24/7 room service

laundry service was very quick

hotel well located next to the golf and beaches

love this hotel, beds are comfortable and breakfast is delicious

very friendly and helpful staf. nice pool, great wifi

think of anything to improve and i m just looking forward to come back once covid allows the spa to work in

the view from the window was disappointing. it looked into other people's balconies, laundry

they didn’t take away bags of laundry clearly sitting on floor in there marked laundry bags

wifi was off the first day but they fixed it overnight

minibar content and room service give aways

room was smaller than i thought, no bath. thought from looking that there was a spa facility.

excellent gym

we really would have liked an elliptical machine in the gym.

breakfast was excellent

breakfast options could be better.

the cost of laundry was very high

laundry was expensive

negatives: bad laundry service - had a very disappointing experience with their laundry service: my long pants

early check in

ac and wifi were great

also laundry handled under room and was very loud at 4:00 am

no room service or minibar (drinks available in the lobby)

the library bar is cozy

honor bar was a treat and snacks were left out all day

wifi global plugs situation

no services offered - no breakfast option (no dining room), no laundry service, front desk service only during

wifi in the room was terrible

situated perfect, kind and helpfull staff, nice breakfast and excellent wifi

wifi was somewhat slow.

wifi painfully slow - not really any excuse for that these days

the staff are fantastic, loved the bar and service

the breakfast buffet is always fully stocked and well presented

was spacious always super clean - even the gym breakfast was tasty super comfy bed good

staff was very helpful and the breakfast and dinner offerings were great

was spacious always super clean - even the gym breakfast was tasty super comfy bed good

stayed with our 2 small kids and the room was really comfortable for us

room service was good most nights and the outside space was also nice.

good wifi

service, room and breakfast was excellent

com listing says, the hotel’s restaurant is permanently closed so there is no room service available

the breakfast in the morning was really tasty and the location is perfect

the continental breakfast has also exceptional

cleaned location design room service price (4 stars that seems like 5)

wifi was poor and patchy this was the only concern i experienced

fresh water and coca cola every day, air-condition in the room, very elegant interior, free wifi

the laundry service was appalling

our one issue is that we sent out laundry and it did not get done and we were not told right away

very helpful employees. wonderful breakfast.

the wifi is a bit spotty, but otherwise, no complaints!

close to restaurant, good breakfast, great service

the gym and the staff was lovely

nice gym.

the lobby and the co-working space are very beautiful, not to mention the gym, which is gorgeous

clean, modern, and extremely functional, which made our stay very comfortable and easy with the kids

tastes nice, you could control the room temperature and it was really quiet at night, good wifi, friendly staff

no laundry service

the sights and attraction’s , we found the hotel to be exceptional for cleanliness and the breakfast was

excellent breakfast considering hotel is small

honesty bar was good

breakfast was buffet style with lovely little treats and great coffee

the location and late check out

wifi was good for hotel wifi, but slow for

we had room service everyday

wifi worked perfectly

on the small side but well designed and very clean with stylish fit out including safe, excellent wifi, fridge

states you can get your laundry done and returned the same day if you put in before 10am

laundry took a day and a half , and was not clear on charges

time it took for laundry - 48 hrs when same day was promised. room was small

location, price, design, breakfast, quality

spa was not working, gym small but ok

were a couple of issues (laundry company hadn’t delivered towels) and electrics went down for a few hours one

though it was written in the description when i booked, there is no laundry service at the moment i'm writing

turn around time and prices for laundry service so we found a nearby self laundromat

place and breakfast

which whilst this wasn’t needed in the day, it would have been nice for evenings with the kids