onsite laundry is a huge plus for those staying multiday - hard to find elsewhere

nice room, helpful staff (john, jacob, anita), easy parking, laundry facilities.

don t like the fact that you are placing order like being in a bar or restaurant

was no room service but i understand it was because of covid

bar and grill were closed

no guest laundry or pool

parking of cars was on rear end of hotel not the front

kids running around at night

breakfast bar - good selection of breakfast items, fruit, muffins, bagels, juice, coffee, etc

love the convenience of location yo everything and my kids love the breakfast

needed to be mowed, the front desk was even old, there dips on the 2nd floor you could see from parking lot,

parking

there was water damage in the wall by the kitchenette with bubbles in the wall

the wifi was inexistent in my room.

and my room had little kitchenette area/fridge/microwave

the wifi connection in the room was terrible.

old & no laundry.

most of the time the staff were excellent, we encountered (as an example) laundry carts blocking the hall

we didn t wake up in time for hotel breakfast but there were plenty of great places close by

we didn't have kids with us

very limited parking.

laundry facilities and equipment in the lower level were dirty

very good place, with good amenities like the gym and the swimming pool.

pool was a little small but that's okay

also ordering room service was difficult due to lack of staff (i had to walk down to front desk to get their

was one of the worse i have ever had not tentative, not respectful and cared less of me and my 2 kids as customers

rooms were clean, breakfast was very good.

breakfast was not great

breakfast ends at 9 am, that is very early to end breakfast.

i also would have liked a grab bar in the shower as the floor of the shower was slippery when wet

breakfast was very good

asked the lady at the front desk for the laundry and she said i had to give her my room number before she can

contemporary, spacious rooms; good gym and connected to restaurant and bar in adjacent sheraton

to highways, was very clean, beds were comfy, breakfast was a bonus but not the best hotel breakfast we ve

breakfast ended at 9:00 a

the restaurant and bar was convenient with a varied choices in the menu

passed out drunk in front of the 4th floor elevator late at night; blocked the entrance to the laundry facilities

no laundry

free coffee and wifi and good vending choices

hate the fact that pet owners don t pick after them when they done

to have to pay for wifi

it had a laundry room

quiet despite nearby pool area and laundry area

1:00 am on saturday when getting in, i smelled gas near the side entrance which is next to the laundry

staff were great. kitchen was fairly well stocked

size if room room decor cleanliness of the room queen bed felt like king loved kitchen corner

there is a coin-operated laundry room on site

room was next to the laundry and i heard loud banging when i was settling in

on the second floor, there's a laundry room with multiple washers and dryers, which was super convenient for

stom eggs for breakfast, restaurant and transportation recommendations), a full apartment, laundry& exercise,

separate coin-operated laundry facilities

i have wrongly been charged extra laundry of $14 which i had complained has not yet been

there was unfortunately no breakfast due to covid-19

no bath robes, swimming pool water is a little murky.

the gym was full of kids and very noisy

great that there is a swimming pool

no direction to the floor where the laundry room is located in the building

indoor pool

helpful staff, good gym facilities, great shower!

the bar and pool were open/especially for the price the staff was amazing

the bar tender was great my old fashioned was perfect and he was very friendly

they misrepresented what they stated regarding pet friendly

restaurant & bar on site

have liked the hotel bar to have been open it was closed during my stay which was a thursday night

my kids loved the pool. the room was spacious and really clean. modern updated look.

clean and breakfast was very good. small gym was an added surprise. staff was very attentive.

laundry room smelled horrible

laundry room was smelly and wasn't very clean

of laundry stacked in the hallways wasn't clean no staff long lines restaurant wasn't open as

also, there was a pile of dirty laundry and food right outside my window

also nice to have laundry facilities

comfortable bed, quiet, laundry facilities clean, exercise room. lovely experience!

no tv remote , no detergent for laundry very

ice trays provided where machines weren t an option, free parking spots and wifi, there was a laundry room

there is laundry facilities and a gym as well albeit very basic

that drops off to my office every day morning at no cost laundry onsite and kitchen

laundry facilities were handy

guest laundry

it was located right above the laundry room, so all the chemical fumes and steam came directly into our room

everything is provided minus your own laundry

clean rooms.breakfast is good. laundry is free and fitness center is also very good.

breakfast is overpriced , not big selection

the bar was great

we were charged $18 a day for parking and $10 a day for wifi

the pool was a little murky.. maybe just because it was heated?

the bed is comfortable,room is clean,room service is ok

cleanliness hall ways laundry room

location, and on site laundry facility

blood on ceiling, cabinets missing, room dirty, food inside refrigerator, no toilet paper, dirty laundry machines

laundry should be free like other extended stay hotel. dishes should already be in the room.

roach found in bed nobrefund given was offered coins for laundry room really

laundry is available for 2$ only

workout room and laundry facilities very convenient

laundry services are forcing the user to pay cash only, without possibility to have coins paid with

location, laundry room for long term stay

there is a great laundry facility and the breakfast was good

location. laundry on site. pet friendly.

clean, comfortable beds. room was spatious and clean. so was the gym and the pool.

a bar or small restaurant at night. many places around close by 9pm.

cleanliness quite free parking

parking was a bit tricky but manageable

need more laundry machines..

non functional laundry

didn?t have laundry bag

need more laundry machines..

excellent property. except for a no working laundry everything else was fantastic.

one plus was that we arrived at the hotel with quite a bit of dirty laundry

cleanliness, nice staff, breakfast, gym, laundry facility

cleanliness. breakfast varieties. dimmable lighting. coin laundry.

it has a guest laundry which we used. staff very helpful.

1 small bar soap, no lotion or makeup remover) -no conditioner in mounted dispenser in shower -no laundry bag

laundry was terrible, not a good service, i do not know if this was a one time issue they had

pool size

i wish the pool was heated.

hotel itself was very nice what i was turned off about was that they had pets urinating in the elevator

pleasant stay including breakfast

it has everything we need-laundry, food, kitchen, gym

indoor pool was too small i do not think anyone can actually swim in it

pool was a bit cold for being indoors in the summertime.

bathroom and kitchen facilities were excellent

huge room with full kitchen

should have daily laundry facilities and owner should remove carpet running between restaurants, serving area

frayed synthetic, the rear stairs and only access from the parking lot smelled badly of mold and laundry, the

you have to walk through the laundry and bar service areas to get to the room

noisy since the trucks load and unload all the time, there's also a humming sound coming from the laundry room

bathroom area was very small and also it doesnt have on property laundry services.

also, it seems i was next door to the hotel laundry room - it was noisy

parking garage was nice as well as the location . great coffee and good price .

the parking was limited

parking, close to bus stops to harvard square subway station, good breakfast and comfortable rooms

the wifi worked as well very nicely

some improvements could be done for the rooms like providing room sandals, and also laundry services made easier

clean hotel with several good amenities, a bar that also makes food, gym, pool, laundry services, a snack area

the setting and location. so convenient a truly pet friendly hotel! so nice!

functional simple room. pet friendly. ease of checking and parking was good. grounds pretty.

staff was great, hotel is modern and fun (pool table in lobby)

long stay guests by providing regular towels, trash, toilet paper, shampoo etc & a complimentary laundry card

1) we liked the laundry area. 2) two very helpful and nice front desk guys: bernie and ethan.

guest laundry. kitchen in room. comfortable bed. great ac.

wifi wasn t fast

it was suggested to us to grab a burger from other property across parking lot

discovered dirty laundry (2 items) from a previous guest at the bottom of the window drapes when i opened the

this property does have nice and ample parking all the way around the building

great location with lots of parking

i could feel the bar from the sofa in my back

am 79 years old and had problems with hooking up to wifi, no information in the room

breakfast was included when booking, but did not exist at the motel

air conditioning was so noisy no breakfast

easy access and parking

loud sounds of people in parking lot late at night

i would definitely stay here again, pet friendly and kid friendly as their is plenty of space to roam around

no fridge no laundry

was horrendous, no on-site laundry, tv access was extremely limited

none. but if i can make a suggestion, laundry room would be nice.

laundry is worst i ever had in my travel life

not an issue but would like to suggest that a coin laundry for guests would be great.

restaurant not open no breakfast no laundry on premises

room was very clean with spotless carpets and well kept interior

55in tv and free wifi

parking lot could be more lit, especially in the winter.

pet fee too

wifi kept disconnecting

hockey however the children then started running around other areas of the hotel including the gym

pool was in great shape

pool times were by reservation only due to covid, but we had no problem finding various times

the only thing is the swimming pool which needs to be updated to meet the standards of the hotels

were beautiful and i loved the fireplace

the complimentary breakfast was excellent as was the coffee

quality was terrible it s not the artistry on the green food that you get for room service and even the food

the service for breakfast was a little slow. but the food was great.

we had dinner and breakfast at artisty and both were delicious

love the laundry facilities...like the bar...parking is a little tight, but adequate

could be a bit more spacious and the laundry was free of charge

it's new and clean, the breakfast is good. our kids love this hotel.

the front office lady luana was excellent. got me a room quickly despite being an early check in

the rooms was really nice and clean, and the pool was amazing

there are laundry facilities on site

free laundry powder and dryer sheets as well as the staff

laundry on site was important as we were there for a lacrosse tournament

room they assigned was loud next to laundry mat for the entire hotel

parking lot was large enough for our truck and trailer.

go through the front desk and then they lost the key so for 2 of the 5 days i could not exercise; laundry machine

the laundry room is closed

wifi would not work first night

i could see the highway at a distance but i was placed right in front of the parking lot

there was an issue with the wifi internet connection though

the front desk staff about a door that wouldn't open and she said it was broken, asked where the laundry was

same for laundry, make sure to bring your own detergent, none for sale in the hotel

large laundry room

our room was across from a noisy industrial laundry for the facility

laundry availability, friendly, helpful staff.

fire in laundry room and stairwell door for exit was blocked

and the gentleman who checked me in was busy doing laundry

kitchenette was very nice but since you have to go to the front desk and ask for everything, it

kitchen is great with a full size oven and the space in the room was great definitely recommend for

the rooms were pet friendly

the laundry and the tapas restaurant and the location. breakfast was good.

breakfast was fine. staff, mostly, were friendly and helpful. laundry facility was a bonus

staff was friendly. guest laundry.

loved the location and the kitchenette area with microwave, sink and refrigerator

knowledgeable staff, clean rooms with comfortable beds, great continental breakfast, and all this in a convenient

we took advantage of the gym and the laundry facilities

front of my room there was a laundry room and because of the fact i was sleeping in a living room it was a but

laundry was expensive too

pool was not monitored, unsupervised kids

around 10pm, i could hear activity from the bar area, not the staffs fault ud83dude4fud83cudffb

location, staff, pool

room had electrical issues in kitchenette

good quality of breakfast but same menu for 5 days staying

also, wifi could be offered to all guests, not just those who join marriot bonvoy

booking.com did not communicate that the hotel pool was closed.

also, the laundry room, which is right at the front desk, had the door open so that you could see right in

laundry on site

didn t get to use the laundry but it looked nice

laundry bin and full of towels

could see their desk , laundry room and fans from lobby

pool tiny

little kids were running up and down the hall all night.

to the closeness of the entertainment center there are a lot of kids, who were a bit loud and running around

little kids were running up and down the hall all night.

comfortable bed, super cold ac, great location great gym

nice laundry bag in elevator

hotel was in a great location, was clean, the staff was friendly, breakfast options were fantastic and we liked

so glad the hot breakfast is back, that was good also

breakfast was really busy and there was not quite enough seats so we had to take our plates back to

breakfast selection

there is no laundry facility for guests

no laundry

no self-service laundry, shower pressure was weak, and started in a damaged room.

this hotel as it said it had a guest laundry but it didn't - you had to send clothes away and we didn't have

the parking lot situation was terrible ...

breakfast, laundry facilities, pool

s a comfortable hotel with the necessary facilities (the laundry room was a great benefit ) and very nice

laundry room excellent

the dryers were all out of service so i could not do any laundry.

beautiful. very nice. clean and new. nice pool!

had pool, fitness room and laundry

the self service laundry was out of order for the 3 nights we were there.

laundry

laundry underneath my bedroom was very loud too

breakfast was perfect and checking in/out was easy

needs more parking

easy parking and access to highway. room was comfortable and clean.

employee in the gym, was terrific and so helpful when my son and i went to play racquetball

dinner was delicious and the bar tender patrick was friendly and very sociable

local amtrak station, some staff had attitude, it was difficult check in (computers not working), wifi code

laundry out of order, apparently for days

we needed a laundry, i think every hotel needs laundry facilities this was difficult for us staying 4 nights

they also have a laundry onsite and they serve breakfast daily

love the artistic decor, the breakfast, the laundry access, and the outdoor visibility from the lobby ( glass

the supermarket is very close (about 5 minutes on feet), there is a gym and laundry service too which were all

like that it had laundry facilities

laundry facilities is a bit expensive but not terrible

good convenient laundry and working stove/oven!

laundry room and fitness room perfect! bravo!

hot lint filled air from the hotels commercial laundry vent blowing on the parked cars resulting in free snow

wish there was complementary breakfast, free parking and a hot tub.

we booked specifically for the pool and it was closed for maintenance the whole

2-br suite had working fireplace which was wonderful

great staff, very clean and comfortable room, nice breakfast. would happily stay there again.

breakfast was great but the two ladies working at the reservation desk were far and away the best

laundry room was very dirty

also, the breakfast was really good

it is very comfortable, the coffee bar is great, and you are in a great location

location, great staff, nice gym, fruit infused water, and bar open at breakfast and dinner

great staff; lot of breakfast choices, beautiful room and great location!

staff valet services laundry onsite with quarters available comfortable lounge areas evening reception well

having the small shop, free tea/coffee, laundry and luggage storage on sight just made things so much easier

one dryer in the laundry room was out of service and the other still left my small load of laundry damp

self service laundry is also a plus but it's not free, costs $6 for washing and drying

quiet, warm and well equipped room, good wifi, nice relaxed feel

room was next to the laundry room which was very noisy

while doing laundry machine got broken and took my money)

there was laundry on site, a gym, a pool and a bar/restaurant

could clearly hear conversations next door - all hours, housekeeping slamming the laundry bin @ 9am daily access

desk clerk - 2nd shift; laundry room - both washers doesn t work

couldn't find the laundry machines even though there was signage

kids got food poison from mcdonalds next door, 3 of them ate mcchickens and got sick right away

carpette in the dining room was dirty. wifi sometimes cut.

kids at pool in the early am

kids enjoyed the

and access to microwave and other small appliances, really comfy bed and en suite shower bath, laundry access,

i could also do laundry for free next to the dining room

laundry facility and location

the staff were super helpful, printed off train timetables explained the railway system and breakfast was smashing

occupancy - nice and big nice for families to have the second add-on room (double bed) for older kids and their

to do laundry, dryer was out for my stsy, working so i didn't have time to go to a laundromat so had to

the gym was very warm but they brought in a fan and it was fine. nothing negative to say

convenient parking lot

access from 495 room overall felt 'new', comfortable bed, usb wall ports, free wifi friendliness of

breakfast was exceptional considering it could have just been coffee and muffin

laundry, ice, and maps were available as well

also they have coin operated laundry which is a massive plus when you're on long holidays

possibility of doing laundry on premises

kitchen and laundry area available if needed

laundry facilities available in the basement which is great for anyone on an extended holiday

elevator access to floor 3 where the gym and laundry room was

they have a laundry facility for guests which is great if you are travelling a couple of days

spacious room great shuttle bus to the coty value for money

late check out and my room to have a working tub

the driver of the shuttle bus was a great source of information

good location good gym

nice gym

no spa, rather expensive, the bar is not open during the day

no room service and restaurant closed early for breakfast and dinner

no drink service, no drinks or meals offered, no room service, no music

laundry facility on premises was convenient as we stayed there for one week. near whole foods.

hotel had laundry machines that required quarters, but no quarters were available for change at the front

laundry lost my favourite clothed, even of the money was reimbursed, it doesnt

had laundry facility which was great

view of charles river - breakfast was good room and the hotel are exceptionally clean guest laundry self service

was told twice by the front desk that each of the four floors had a guest laundry room

we were pleasantly surprised the pool was open and that was a nice activity after spending a long day in the

enjoyed the breakfast & paper

kids in the hottub and housekeeping came early

the pool full of kids i didn't get a chance to swim

would have liked to see a plastic bag for laundry and a sanitary bag for the ice bucket

room wasn't cleaned well food on floor, found dirty laundry in closet

they had an indoor pool and hot tub, a laundry room, a cooking grill

booked 2 rooms 1 for me and 1 for my kids who showed up hours after i did

everything balcony pool bar fridge microwave couch chairs table to eat at big bathroom fire pits gym and

i did not use the gym but walked by it and it looked nice

did not have a microwave in the room but i believe there may have been one in the breakfast area

breakfast included hot and cold items

breakfast was very basic and nothing got my attention

wifi was non existent in my room, although good in the hallway outside, i had to purchase an

i could hear the ice machine, the laundry machine and people talking in the hallway all the way from the bed

kids running in hallway

there was a big selection of breakfast food - much better than other hotels we ve stayed at.

service, clean room, free wifi

well-lit rooms, comfortable beds, nice pool and gym room, very convenient location

the laundry service is very prompt

room service was mediocre

they cater to family of patients of the local hospitals with free breakfast as well

the restaurant was not open for breakfast on the weekends

we enjoyed the breakfast and the food was good once it finally arrived, but they were unsafely staffed and

laundry

having free laundry facilities is a fantastic amenity and having a laundry basket in the room was a wonderful

the breakfast was decent and free laundry room access

location, kitchen, free laundry and dryer. breakfast also was very good.

only half of the washers in their laundry room worked.

restaurant staff including room service person were all very wonderful

restaurant or bar at the property as well as the launching area is very small at the entrance of the hotel

water, tea and coffee bar was very appreciated

no restaurant or room service.

the hotel is spacious, and the facilities such as the gym and pool are well-maintained and not crowded

the wifi

in house restaurant/bar. having room service.

swimming pool and spa are good maybe a bit warm

entering the pool had to wait for someone to open the door.

wish the bar or pool was open but understand people are still in the covid mindframe

wifi is good to work in the room room is clean and comfort location is convenient to meet our

as a foreigner traveling with a limited data plan, i rely heavily on a decent wifi connection to stay connected

the snack shack was wonderful but we found out too late that it was mini bar prices!!

restaurant and pool was not open :(

there is no parking fee (again, looking at you, sonesta), and the staff is extremely cordial

stadium, so even with traffic from the concert it did truly take 30 minutes to get from the parking lot to the

convenient location. restaurant and bar open until 11pm

pool area was pretty cold.

friendly staff. fresh cookies. nice lobby and pool area. plenty parking.