the front desk staff about a door that wouldn't open and she said it was broken, asked where the laundry was

same for laundry, make sure to bring your own detergent, none for sale in the hotel

work properly leading to the ruin of some food, the drain stopper in the bathroom was stuck, no laundry soap,

room was located above the laundry facilities

large laundry room

there are laundry facilities on site

room they assigned was loud next to laundry mat for the entire hotel

free laundry powder and dryer sheets as well as the staff

laundry on site was important as we were there for a lacrosse tournament

keep bar open later.

no self-service laundry, shower pressure was weak, and started in a damaged room.

no laundry

this hotel as it said it had a guest laundry but it didn't - you had to send clothes away and we didn't have

there is no laundry facility for guests

staff, indoor fountain, indoor pool, great breakfast, clean new rooms, easy to walk to a shopping center, easy

laundry was expensive too

front of my room there was a laundry room and because of the fact i was sleeping in a living room it was a but

we took advantage of the gym and the laundry facilities

there was a back door in my room that i could open to walk in the back parking lot with my dog

excellent staff and really good breakfast

to the closeness of the entertainment center there are a lot of kids, who were a bit loud and running around

only thing that honestly had nothing to do with the property , but the kids were running around the hotel until

clean pool and breakfast open

little kids were running up and down the hall all night.

we especially loved that the pool was open until 11pm

breakfast, laundry facilities, pool

laundry room excellent

s a comfortable hotel with the necessary facilities (the laundry room was a great benefit ) and very nice

the dryers were all out of service so i could not do any laundry.

staffed at all after 10 pm saturday night and i had to call police to halt vandalism and noise of kids in hallways

the self service laundry was out of order for the 3 nights we were there.

had pool, fitness room and laundry

laundry underneath my bedroom was very loud too

laundry

very accommodating and accepting of kids being kids.

wifi only seemed to be available if you're a hilton member

pool didn't meet standard of the hotel

hockey however the children then started running around other areas of the hotel including the gym

it also has a restaurant with room service so you don t have to go out to eat

also the gym and pool area were great

small nitpick but it would be nice if they had a hot tub with the pool

i like the continental breakfast

big property, nice pool and outdoor areas loved thr fully stocked utensils in the kitchen big

the staff were friendly, the room was clean and comfortable, and the breakfast was amazing!

2-br suite had working fireplace which was wonderful

there was a kitchen- small cooking was available

clean. friendly staff. great breakfast.

it was nice to have a small kitchen and the full size fridge was helpful

breakfast is good, but always the same

gym area was nice as well

to do laundry, dryer was out for my stsy, working so i didn't have time to go to a laundromat so had to

breakfast was excellent and staff helpful

parking. breakfast. very clean and appealing room.

great location, close to highway, super clean, good breakfast. would highly recommend.

breakfast was exceptional considering it could have just been coffee and muffin

discovered dirty laundry (2 items) from a previous guest at the bottom of the window drapes when i opened the

i could feel the bar from the sofa in my back

great location with lots of parking

am 79 years old and had problems with hooking up to wifi, no information in the room

gym was great. room was a good size. shower was nice

and the gentleman who checked me in was busy doing laundry

fire in laundry room and stairwell door for exit was blocked

the only negative was the breakfast. the only food was nutri bars. not very appealing.

could have had some oj and yogurt for breakfast.

internet connection was poor and you had to pay per day for upgraded wifi

restaurant not open no breakfast no laundry on premises

room was very clean with spotless carpets and well kept interior

clean rooms, good room service, staff very accomodating

cookie free wifi the complementary self-serve coffee at the bar nice gym very good quality for the

hot tub and room service

laundry bin and full of towels

could see their desk , laundry room and fans from lobby

also, the laundry room, which is right at the front desk, had the door open so that you could see right in

didn t get to use the laundry but it looked nice

laundry on site

nice laundry bag in elevator

great breakfast. super comfortable beds. ample parking. friendly staff

is plenty of parking and felt safe

breakfast, gym, clean room

great setup nice people and good breakfast

00+ for a small laundry wash that does not provide a warm or hot water wash

laundry room and fitness room perfect! bravo!

laundry facilities is a bit expensive but not terrible

friendly check-in, ample parking, adequate wi-fi, on site laundry, quiet during the week.

hot lint filled air from the hotels commercial laundry vent blowing on the parked cars resulting in free snow

1:00 am on saturday when getting in, i smelled gas near the side entrance which is next to the laundry

quiet despite nearby pool area and laundry area

it had a laundry room

the kitchen had nothing to cook in the oven

breakfast

no laundry

passed out drunk in front of the 4th floor elevator late at night; blocked the entrance to the laundry facilities

that you would accommodate my pet was really nice

wifi wasn't free

wifi should be made free.... the water pressure is too low of the shower and wash basin

comfy bed and pull out couch. love having a kitchen. clean and nice staff.

breakfast was horrible

breakfast was not great

breakfast ends at 9 am, that is very early to end breakfast.

i also would have liked a grab bar in the shower as the floor of the shower was slippery when wet

asked the lady at the front desk for the laundry and she said i had to give her my room number before she can

the guys working the breakfast in the morning were great, very quiet throughout the building, the gym is phenomenal

to highways, was very clean, beds were comfy, breakfast was a bonus but not the best hotel breakfast we ve

breakfast ended at 9:00 a

breakfast was good

most of the time the staff were excellent, we encountered (as an example) laundry carts blocking the hall

old & no laundry.

very nice buffet breakfast. free usa today. quiet, friendly.

free parking

we didn t wake up in time for hotel breakfast but there were plenty of great places close by

the wifi connection in the room was terrible.

i had to call down to the front desk from the self-service laundry room

loved the full kitchen

broken room door, the ridiculous $100 pet fee (does not make you

parking fitness indoor pool. pet friendly.

there was a nice bar in the lobby

parking

every night you see drug deals going on in the parking lot 14

kitchen is dirty stoves don't work the bathroom is disgusting the tub fills up with water that last

the wifi was inexistent in my room.

extremely loud parties going on in parking lot

shanelle was my lunch server at the sonoma bar and she was outstanding; friendly, informative and responsive

room was fine. clean, but a little outdated. slow wifi. annoyed they said

wifi was not great. walls a tad thin.

advertise and charge rates for a hotel with a restaurant and a bar

location - i can walk to the hospital and medical campus even though they no longer provide free shuttles (but

onsite laundry is a huge plus for those staying multiday - hard to find elsewhere

nice room, helpful staff (john, jacob, anita), easy parking, laundry facilities.

was no room service but i understand it was because of covid

bar and grill were closed

clean comfortable nice staff pet friendly

no guest laundry or pool

parking of cars was on rear end of hotel not the front

if you allow pets, even though i love animals i would hope there is a section of the hotel for that purpose

kids running around at night

great beds, great shower, nice breakfast, free parking, free wifi, location is excellent.

loud sounds of people in parking lot late at night

there was know breakfast

air conditioning was so noisy no breakfast

easy access and parking

i would definitely stay here again, pet friendly and kid friendly as their is plenty of space to roam around

one of ltwo laundry machines is not working.

she helped me get quarters for laundry and provided the soap

nice room and the ease. and the laundry facilities

new nice clean spacious room. hotel even has guest laundry room, i needed that.

paying for parking and laundry

having the ability to do laundry was very helpful this trip

pool closed way to early

the breakfast was excellent.

breakfast was to go , it was good

very pleasant greeting by staff, great open area with plenty of comfortable seating in the bar area and adjacent

room, with quite nice wifi access

gym seems poorly maintained

rooms, and i could not connect to their wifi there, however they did give me a discount because the wifi did

there is free parking and free wifi

finally my husband went to use laundry services which were listed as an amenity when i booked and he was informed

gum & laundry facitilies were nice too

love that they have laundry onsite too($2/wash,$2/dry)

we were pleased to find a clean, efficient laundry room

ground floor reception, lounge, breakfast area, business center, laundry and pool are all clean, well maintained

laundry area and

laundry facilities, wifi and computer with printer facilities

the bedding made me itchy, i think it may have been a reaction to the laundry detergent

laundry on the premises was a huge draw for us so we could wash uniforms

was very busy with dcu events and your hotel was very crowded with a lot of excited kids

easy-to-use laundry facilities

no room service.

it happen and when i got to my room it wasn't a suite it was a corner king room there was no mini bar just 2

finally a nice higher standard hotel in worcester. nice rooms and great gym.

the breakfast i had on sat ($15) was priced competitively but was average in quality

it has everything we need-laundry, food, kitchen, gym

bathroom and kitchen facilities were excellent

rooms were comfortable and quiet. pet friendly was a bonus.

for a hotel in that location - clean, good gym, acceptable breakfast, comfortable room.

indoor pool, kitchenette

they had an indoor pool and hot tub, a laundry room, a cooking grill

would have liked to see a plastic bag for laundry and a sanitary bag for the ice bucket

room wasn't cleaned well food on floor, found dirty laundry in closet

room is comfortable, pet friendly, free parking.

pool was not heated and not working. gym was very underwhelming. no breakfast options.

i could hear the ice machine, the laundry machine and people talking in the hallway all the way from the bed

kids running in hallway making lots of noises in pool late st night unsupervised kids being loud

kids running in hallway making lots of noises in pool late st night unsupervised kids being loud

there was a bunch of kids booked and staying for a hockey tournament i’m assuming, and they were running up

kids unsupervised making loud sounds at night

was told twice by the front desk that each of the four floors had a guest laundry room

parking lot takes getting used to

breakfast on the last day of our stay and wished we had got earlier on the other days to partake of

gym has very limited equipment

awesome pool and spa tub. receptionist was awesome.

guest laundry; breakfast; pool; proximity to my destination

a nice perk for the kids in the morning

needless to say, whoever booked rooms aren't too bright, kids on bottom floor

the pool was a little small and the door was broken.

the property had no issues it was just hard to find things for kids near by

breakfast was very basic and nothing got my attention

but only because we had spent a month in thailand and a better hotel for 30 days & hot cooked breakfast was

clean, comfortable, quiet, great staff especially the breakfast lady and house keeping

i did not use the gym but walked by it and it looked nice

breakfast area was kept well stocked and very clean and tidy and the staff were very friendly and

put me in a room that was above the laundry, which shakes the room and is very loud

went to the pool at 9:30am and they were out of towels and said it would be an hour before the laundry was done

the location, the cleanliness, parking our car was easy.

me and my kids really enjoyed the pool

pool water was dirty.

bar was understaffed

stadium, so even with traffic from the concert it did truly take 30 minutes to get from the parking lot to the

convenient location and plenty of parking

amazing staff here! everyone is friendly and accommodating and the pool is amazing and i love it

location for us en route to cape cod, good free parking and great sized room for family with two nice big

frayed synthetic, the rear stairs and only access from the parking lot smelled badly of mold and laundry, the

bathroom area was very small and also it doesnt have on property laundry services.

should have daily laundry facilities and owner should remove carpet running between restaurants, serving area

noisy since the trucks load and unload all the time, there's also a humming sound coming from the laundry room

you have to walk through the laundry and bar service areas to get to the room

men from the surrounding rooms were hanging about smoking and drinking outside the room

wifi

ample parking in front of rooms

i preordered 2 smoking rooms a week in advanced and there was none

the kitchen was not even a kitchen, the only difference between the kitchen room and a regular room

and gave me a rag with cleaner to wash the floor and a bag to put the sheets in and take to the laundry room

people sitting around the lobby some doing laundry

staff was excellent, quick and easy check in and out. on site laundry was very helpful.

and nott have to do the laundry myself

dog/s & cat/s for free, clean sheets & towels everyday for free (so if your tired of always doing laundry

pool too small

very clean and new with nice pool and gym

very clean and new with nice pool and gym

also used the indoor pool

they had a laundry room, and there were grocery stores, gas stations, etc

there was no coffee/ tea in the rooms and wifi did not work well limited tv channels.

wifi cleanliness cold tv very cheap property.

very strong smell of cigarette in the room. wifi out of order. bathroom not clean

wifi strength is too low for the room where i stayed

breakfast

pool

the staff was always pleasant and helpful. having bar and restaurant on-site is nice.

breakfast buffet was good but a little pricey

breakfast too expensive better go to starbucks

pool, laundry room

laundry machines take quarters (i hadn t used physical cash in two weeks, but then had obtain

go out of their way to make sure that we were happy and were really great with our two small kids

loved the freedom of a kitchen in the room, being there with my kids during the trying time having an area we

full kitchen to cook meals, comfortable beds

laundry room / microwave

i was told by the desk receptionist that the maintenance man was working in the kitchen

kids loved making their own waffles

kids loved making their own waffles

outdated, gym is size of shoebox, customer service could be better.