good restaurant for both diner & breakfast wifi free & good quality

being unloaded which was very loud which i understand needs doing but we was away from the kids so was looking

plenty of parking

bar and warm warm open fire good food and wine for dinner and exceptional breakfast plenty of parking

good breakfast choices and well cooked

the bedroom was clean, bed was comfy, nice clean towels, parking was great, staff very friendly and helpful,

doors could be fitted better and the wifi signal should be more stronger on the last floor, otherwise a really

as a cyclist, access to secure parking for my bike and a supermarket for supplies are must-haves and the kings

convenient, free parking & close to the centre

on the television, one of the showers was not working , a rat infestation out on the front parking area near

clean rooms, great service, good gym

asked for room service breakfast to the room for 0930 and it was on time no delays

light switches didn t work in bedroom no useable wifi in room 4 and virtually no mobile service, wifi was

can be useful when travelling with kids/taking refrigerated medications etc so this was a nice touch

we also had breakfast that was a choice of cereals pastries or various options for a cooked breakfast

food is excellent and the cocktail bar is quiet and comfortable

we feel the place has improved even further and set an even higher bar

the room was gorgeous, with free tea and coffee and a mini bar for alcoholic purchases

did notice that one member of staff in the bar appeared not to have the same kind, positive and professional

fantastic location, very clean, great parking

stay here nice peaceful hotel great for parking easy access to motorway and town centre great wifi electric

kids loved the sofa bed

lovely bar and lounge area

idiot parking in charging bay for electric cars with a car that s not electric.

the parking is great- plenty of spaces and free

also, bar and and restaurant is excellent

plenty of parking

when you are from overseas and travelling around the country), lack of facilities or space in the gym, and the

location was good and really got stuff and the room service. window bay was great

had an upgraded room. room service was quick and not too expensive. good breakfast

nothing, a gym would be good!

friendly staff, room clean and adequate. free wifi worked well.

all the staff were accommodating for us with an early check in, a last minute booking and were really friendly

very accommodating for my early check in as i had a wedding at a venue close by to attend

excellent location and excellent wifi staff were very helpful

being woken up early with laundry carts being wheeled through courtyard.

is a lovely place to stay the spa - gym facilities and the garden gives an touch of difference to choose between

so comfy and big, staff lovely and friendly all of them, quiet room, lovely breakfast, beautiful building

spa facilities very good

the bonus was room service breakfast, which was cooked perfectly

was a good location in the village with parking to the side of the pub

the wifi is slow and depending on the room, the road noise can be loud in the morning.

room was superb, as was the bar and restaurant down stairs

public areas were dirty and staff were kids who had not been trained

cosy with fires in 2 bar areas

clean, well maintained - good room service

wifi was great strength - could even stream amazon prime video staff were very helpful hotel

sunshine, the staff were really friendly from the nikon loving receptionist to the restaurant and bar staff

the only criticism is that the room service menu needs expanding.

friendly staff, free wifi, dinner really great

only get wifi on one side of the hotel tv didn t work in one of the rooms the breakfast wasn t up to

the staff and the breakfast and pet friendly

wifi wasnt brilliant and a bit slow but for a night it wasnt a real issue

the wifi was brilliant and rapid wherever

easy, free parking and fast wifi. comfortable bed.

good / safe parking ,,, nice view food / evening menu was poor

was comfy and warm and ample car parking

bar meals were good and nourishing

room was comfortable and parking was good

bar prices, although the hotel is worth the money paid, i think the drinks were very expensive

but still a quiet location apart from being close to laundry room

there’s even a guest kitchen with complimentary tea, coffee, cereals, bread for toast and jams

lounge and bar area very comfortable

great shower , great bed and lovely use of well stocked kitchen

nice touches was the guest kitchen with fresh fruit,water and cereals freely available

we enjoyed hot sandwiches via room service, which were more than generous,and served with huge chunky chips

told that room service was available, then being treated as though we had done something wrong by using this

laundry facilities would have been better

free wifi. perfect breakfast!

room service food was ok.

dining and bar area was on point

spotlessly clean . easy check in great bar and great breakfast

spacious and clean. loved having a kitchenette and sofa.

the bed huge and we even had a separate kitchen which was immaculate

very clean and comfortable. we received an upgrade due to no wifi

it had everything we needed for a comfortable overnight stay including a tiny kitchen, teabags and coffee etc

there's a well equipped kitchen area and a lounge and like all apartments they leave u biscuits and a jar of

food was excellent. and room service was top notch

lovely hotel definitely worth the money,as you get use of the spa facilities the next day

good choice of reasonably priced food in residents bar , excellent cooked breakfast

breakfast was awesome

dining area and bar area and common areas all excellent and very lush

was luke warm, nobody picked up the breakfast in bed request, bar food not nice, woken up by laundry truck

wifi broadband supposed was quite slow though, but tethered to 5g was fine

poor tv reception, wifi kept dropping out. room was very bare, inside the hotel looked tired

old world charm. kids from nz not stayed in a old hotel

lots of parking

some works being carried out by builders however on further inspection it appeared to be the laundry service

dirty laundry and rubbish outside our room for a couple of hours on arrival and on second day.

towels thin and laundry smelt like an old people's home no complimentary water paper cups and stirrers, no hot

woken up at 7:15am to a truck taking away laundry, banging around outside for at least 30 mins

we enjoyed a meal at the brew bar and there were great options for the kids

expensive laundry, nearly eight pounds per shirt, my hotel in central london three pounds per shirt

wifi connection

breakfast was very good, lots of choices

small sofa bed for two kids but we made do.

location, really good value for money and a good buffet breakfast included all the staff were very efficient

on site parking and a great breakfast

working kitchen, great shower, separate rooms and own parking space

bed was comfy there was plenty tea/coffee. free wifi

security of rooms and good car parking

very good breakfast (not hot chocolate for the kids, though)

and shouting when confronted about his bahaviour he started lying , there was a machine i think a laundry working

there was some building work going on. limited parking

oh, and something everyone needs: free good wifi

by lovely owner/ manager who showed me to room and explained breakfast times, wifi access etc so need to ask

wifi could be a little stronger in the other areas of the hotel however, this does not fault the

bedroom was outside of the laundry room so could hear people chatting early in the morning which woke me up

being directly in front of laundry room. very noisy very early

many other guests bar therefore not open but was early in the year so i m sure later in the year will be

a more extensive room service menu for food and drinks would have helped us out and saved us having to go to

negative a small one would be the bar area and outside area for sunny days although the pub is a bit up the road

the fact that our room was next to the laundry room and over the kitchen fans that started at 6am each morning

but the fact that our room was next to the laundry room and over the kitchen fans that started at 6am each

spa area hadn't been serviced for too long resulting in laundry bins overflowing with used towels and empty

we then got out next the laundry room and at 20 past 8 in the morning the cleaners was talking as loud as can

no ac in the room, gym is mediocre at best

there was room service but would you pay 5

we liked the location, spa & restaurant

the bed and spa area

pool and spa were excellent

the pool is an added bonus as my grandkids love swimming and spent over an hour in there splashing about and

great food no room service need to decide the target customer kids family's or couples?

was a half term ice rink event on and it was a bit like staying in a fairground, lots of excited kids etc, but

great food no room service need to decide the target customer kids family's or couples?

was a half term ice rink event on and it was a bit like staying in a fairground, lots of excited kids etc, but

night away together in 10 years and no kids was clean welcoming and we both definitely got to relax definitely

with everything, although we were wakened early as our room was above the entrance where the laundry van turned

friendly and helpful staff good wifi speed good food

thought the drinks from the bar and in the restaurant very overpriced .

nice breakfast - good choices, prompt room service (even after hours

i stayed for 5 nights for work and was very comfortable, lovely little gym that had everything i needed

was no iron in the room/available though there was a laundry service(have to pay for)

booking was changed from the previous three weeks and i was put in a room that was next to the laundry and a

need a total refurbishment, large mound and damp patches in our room and s view of the dirty laundry

room the first night was next to the laundry and the machines were operating all night, keeping us awake or

i wanted to do some personal laundry but was not able to. but i coped!

turning radiator off lumpy pillows i don t normally have skin any issues have you changed laundry company

lack of laundry service - fortunately there were a couple of laundry companies in the area

australia we often / usually have a little fridge in the room washing/ laundry facilities only thing

was a issue with s customer smashing a window in the bar area not really the hotels fault but note

the kids running riot up and down the corridors til midnight and before 7am

they have a very well priced laundry service that returns your washing clean and folded within 8hrs

your laundry services were not appropriate for that and the

the bar area is a pleasant area to sit with a drink even when you are travelling alone

is small but has enough in, spa facilities are lovely and big

the spa. bar area the room and cleanliness

there was ample parking for the guests

room was comfy, food was excellent. staff were very friendly and helpful. nice swimming pool

room was nice and clean and got offered gym

short time for kids in pool, 2-5, maybe a morning time

plenty of free parking

the last time i stayed they kept half my deposit back as they said my room was dirty but had no room service

beds the bedding cheap pillows they advertise free wifi which doesn't work in all rooms

wifi hardly worked in my room

tv and wifi worked great

dated and soulless, the room we were in, which we payed over 80 a night for, was next to the laundry which we

weren't the best, we were next door to the laundry room so could hear it going all night, the card reader on

golf course wasn t in fantastic condition

service from the two ladies behind the bar was excellent

liked the spacious bedroom, liked the bath and shower liked onsite restaurant and bar

together on the friday night which i was very grateful for along with the help from the friendly bar staff the

gym and swimming pool were excellent

budget hotel with pool and gym facilities and close to middlebrook shopping centre and bars and m61 - brilliant

hotel had swimming pool, sauna, gym and steam room

order-to-room service didn t seem to be in operation

is they stick you in the most dated room with highest footfall passed your door and next to their laundry room

why i got told well that's the way is it and has been since 2022, i was then woken up at 5am by laundry delivery

easy parking, excellent breakfast, comfortable, quiet, nice bar. great value for money!

since i have been taking my pet with me every time they have become accustomed to her and are so friendly

not enough choice on breakfast as some people aren't able to eat what you offer