being woken up early with laundry carts being wheeled through courtyard.

really impressed with swimming pool (lovely and warm, great size, kids loved it, never very busy) and breakfast

big shout out to becky, the bar staff, the restaurant staff and everyone at breakfast

lovely big room large bed great wifi

spa facilities very good

but still a quiet location apart from being close to laundry room

there’s even a guest kitchen with complimentary tea, coffee, cereals, bread for toast and jams

bed was comfortable, the breakfast was good, the staff were pleasant and friendly, even the pet dog was very

great shower , great bed and lovely use of well stocked kitchen

room service knocked on my door shortly after arrival with a 'doggy pack' which had bowl, towel,

we were not informed about the free wifi

secure parking ticked all the boxes for me

cheap price too with mostly functional wifi, tv and coffee facilities

resolved by the guy on reception who was really helpful and gave us everything we needed , wifi password , code

i didn t know or use the free breakfast that was supposed to be out or the free wifi which was supposed

staff friendly and attentive plenty of free parking

freezing cold room (small electric heater helped a bit) no phone signal, wifi wasn't great

bar meals were good and nourishing

good / safe parking ,,, nice view food / evening menu was poor

countryside location, very quiet, good car parking

lovely setting good food lovely swiming pool helpful staff

food i had with room service was just lovely gorgeous sunday roast with separate hot gravy

the furniture and the carpets in the rooms need updating as does the gym equipment.

nice rooms and location, pet friendly, pleasant helpful staff

ample parking and good wifi

outdated and shabby furniture in the main bar area

great and friendly service - early check in and very efficient

staff friendly. bar man & receptionist were great.

were straight out to greet us and take our luggage, poured drinks for us in our room, organised room service as

the noise coming from the staff in the bar at 1am on a wednesday night

expensive laundry, nearly eight pounds per shirt, my hotel in central london three pounds per shirt

kids said sofa bed wasnt very comfortable

we had requested an early check in due to a function that we were attending and we got a lovely email to say

wifi did not work in the room it was intermittent.

booked a room with sofa beds for kids but we were givn a room with only a double bed

i didn t eat in the restaurant as we had room service which was nice although the menu was very limited in

poor wifi which i couldnt access with the password provided small rooms

the only criticism is that the room service menu needs expanding.

location parking facilities

terrestrial channels are only available through apps via wifi

the bar was also open still and we enjoyed a nice beer

weren t offered kids menu

plenty of easy parking

wifi didn t really reach our room, evening meal which we had , although was cooked very nicely ,

loads of parking and wonderful friendly staff

the bar and restaurant and the food was out of this world, the staff and manager couldn't be more

rooms friendly helpful staff perfect disabled facilities parking just outside very reasonable food

loads of kids running round the car park and sprawled in reception (in the evening, not the morning

everything. the staff were so helpful and friendly. the bar and restaurant were lovely.

great staff, bar & food.

was still sleeping and i was enjoying a morning coffee in the room when music was put on in the bar just below

parking was difficult

comfy bed and nice bedroom. good ambience in bar & restaurant. good range of cask ales.

breakfast was a bit stingy. shame really.

the breakfast selection and the quality of the food

venue at the hotel which we weren t told about in advance, as some of the facilities like the bar and the

value for money excellent service in restaurant and bar excellent cooked breakfast staff very friendly and

pool was great

wifi upstairs didn t work

there was plenty of parking

bedroom was outside of the laundry room so could hear people chatting early in the morning which woke me up

being directly in front of laundry room. very noisy very early

lack of services such as room service, food etc

beds very comfortable wi - fi speed good! shower room service all mod cons contained within.

they also throw your bar of soap away every day and replace it with a new one, which is so unnecessary

the breakfast was also delicious

lovely modern and spacious rooms and nice gym overlooking the countryside.

having to request to open the gym. nothing other than that. great facility.

breakfast was also top quality (buffet style, lots of options)

gym was quite basic

free ev charging

come to this hotel every month for business, last time i brough my pet dog with me

lovely clean room, really good price and the breakfast was delicious

wifi didn't really work, sadly - i got a very slight connection which faded in different parts of

very clean and comfortable stay, the staff are very friendly. very quiet location. pet friendly.

with everything, although we were wakened early as our room was above the entrance where the laundry van turned

location, large, free car park, free wifi, friendly staff and delicious food.

the wifi connection did not work in the bedroom, only downstairs in the public areas

stronger wifi needed. bar was small and not particularly welcoming

location, excellent customer service good food comfy clean rooms easy parking

lovely bar and lounge area

lovely friendly staff, room, bar and restaurant. food was excellent too

the parking is great- plenty of spaces and free

is a building site on a main busy road i would not pay 20 pounds to sleep hear never mind 70 a kids coke is 2

breakfast and evening meal were best we have had for a while

pool

travelled with my pet puppy, everyone was so welcoming.

to pay for the gym if wanted to use it all best westerns i ve stayed in before the gym has always been included

simply fantastic.. loved the time spent, kids loved it!!!

room was comfy, food was excellent. staff were very friendly and helpful. nice swimming pool

lack of laundry service - fortunately there were a couple of laundry companies in the area

turning radiator off lumpy pillows i don t normally have skin any issues have you changed laundry company

australia we often / usually have a little fridge in the room washing/ laundry facilities only thing

wifi was spot on, could even watch netflix which is rare

was a issue with s customer smashing a window in the bar area not really the hotels fault but note

we enjoyed hot sandwiches via room service, which were more than generous,and served with huge chunky chips

told that room service was available, then being treated as though we had done something wrong by using this

beds the bedding cheap pillows they advertise free wifi which doesn't work in all rooms

the last time i stayed they kept half my deposit back as they said my room was dirty but had no room service

tv and wifi worked great

wifi hardly worked in my room

breakfast was awesome

stayed here on 7th feb for the night as i had booked into the spa the next day

place to retire for a moment and enjoy the magnificent golf course and the great indoors pool and steam

grounds immaculate, pool large, clean and well managed

i loved the amazing grounds of this hotel and the breakfast was just perfect

breakfast was also included in the price i had the full english with fresh orange juice before my

the bar , horrible warm drinks and very expensive

for the money no complaints at all it suits me and girlfriend for our weekend breaks from the kids

staff are great - very helpful and friendly. bar area and lounge comfortable and good meals

the hotel offers a complimentary breakfast, which is very tasty and enjoyable

i brought this to the hotel s attention and was told that the laundry is outsourced and there was nothing

the information book in the room says they have a laundry service but when i asked where the bag was i was told

the new decor in the restaurant and bar is of a very high standard

friendly helpful staff, exceptionally clean great bar and food

the staff are amazing they went the extra mile for me and the kids

was luke warm, nobody picked up the breakfast in bed request, bar food not nice, woken up by laundry truck

fantastic staff very helpful amazing breakfast we tried the bar menu

staff friendly, parking easy, room spacious and comfortable, breakfast excellent

perfect location for a one night stop on our way up to scotland, easy to find, loads of parking

at the bar felt excessive (although we were there for a wedding so i can t say what the standard prices

a pile of clean bed laundry was left directly on these dirty carpets and spotted dog foot prints where someones

very uncomfortable beds (room 40) had to cover the mattresses with pillows and cushions before kids could sleep

and a friend stayed with 3 kids at the weekend for our mothers day gift

in beck cottage, 3 bedrooms, living room, kitchen with variety of utensils

very comfortable room. good breakfast.

is they stick you in the most dated room with highest footfall passed your door and next to their laundry room

why i got told well that's the way is it and has been since 2022, i was then woken up at 5am by laundry delivery

the fact that on booking.com you can't specify you are taking a pet with you. the hotel was fine

park and that guy start rounding all over the car park he was tryin to be to smart there is no room service

room, breakfast, dinner, bathroom and sleep.... perfect ud83dudc4c

they have a very well priced laundry service that returns your washing clean and folded within 8hrs

your laundry services were not appropriate for that and the

swimming pool was grubby, needed some tlc. breakfast was expensive.

they provided me with an early check in which was very much needed and really made my stay very pleasant

if there s a possibility for early check in!

laundry facilities would have been better

free parking free wifi clean all round friendly staff

spotlessly clean . easy check in great bar and great breakfast

friendly and helpful staff. i asked where the gym was and was then given a room two doors away.

nice breakfast very good friendly staff

lovely staff who sorted out an early check in so we could get changed for the wedding we were attending

it had everything we needed for a comfortable overnight stay including a tiny kitchen, teabags and coffee etc

the apartments are spotless and the kitchen is brilliant - everything you need with lovely touches such as the

everything! especially the breakfast and small kitchen facilities.

the wifi was a waste of time

dirty laundry (sock and napkin) left on the hallway floor

the room was noisy from the laundry below and the room above

cleaning in access areas meant we had to negotiate piles of laundry and hoovers in the main corridors to get

we opened the towel and there was poo stains on the towel and blamed it on the laundry company

property was excellent value for money with a lovely spa, comfortable room and nice breakfast

parking available. late check out available

at the bar a little pricey and car park wasn t salted/gritted so was like a sheet of

easy parking the hotel itself was on a busy road but we couldn't hear the traffic noise even with the

the facilities were excellent with the bar open until 2am and room service available until 9

spacious car parking