up at 5am by laundry delivery truck then again at 6am by food delivery truck

only downside was the wifi which was quite slow and sometimes dropped out, making it tricky to look up local

friendly staff, very helpful and informative of bar opening times, room service, calling taxis etc

picked this hotel due to having free and secure parking, and to our surprise the location was perfect, with a

plenty secure parking yes very good , will stay again and recommend

fantastic free laundry in the basement (buy wash tablets at reception) and tumble driers

free laundry and big room

to main city centre, lift, laundry, drying rack in bathroom and other useful amenities like iron, ironing board

room, lovely breakfast, laundry facilities, really clean, staff knew the local area & were helpful/friendly,

i like that there was a laundry room on site for guests too

the laundry was plentiful and very clean

from above disturbed us through the night, but hotel were good enough to allow a very late check out so we could

decor, friendly staff, great bar for an evening drink

since we were with young kids, we needed extra attention and care which we willingly got

good prices in both the bar and room service

no slippers also, laundry was expensive, location little far from

the wardrobe had just one shelf which had laundry bags & an iron on

staff - nothing was too much trouble - especially in the restaurant (breakfast x 2 days) - room service lovely

friendly staff, gym and library brilliant spaces, clean and cosy

the bed was not comfortable. the tv was not working for the kids.

were a little tired and in need of attention there was no air con in the room there were no laundry bags so

no room service even though there was a menu.

you could go the gym and swimming for free

manchester not a pet friendly city.

location, comfortable room, nice & welcoming bar area

they also let me use the iron in the hotel's laundry room to item some crumpled clothing

it was great that the staff let me use their ironing facilities in the laundry room, it would be much more

rooms smell like wet laundry, the bedding is rough and the beds are hard

had to pay 10 pounds to do my laundry and i didnt like that

to manchester arena, basic hotel but clean and comfortable and helpful friendly staff, bar open till late and

in reality we were on the first floor overlooking the car park on laundry collection day

car park with laundry trucks early in the morning

we had drinks from the bar and just mentioned that we had forgotten our phone chargers when a staff member

bar area relaxing

isn't actually a fault as such with the property but we had a family of very rowdy kids who loved running up

i left some dirty clothes for laundry but they did not take them without given me a reason although l followed

we came after spending a week at the lake district so had 2 bags of laundry

was responsive with providing the things missing from our room on arrival and explaining the wifi

the only thing it s missing is a full spa area (pool, sauna, steam room, jacuzzi)

here when going to watch peter kay at the ao arena, the hotel is perfectly situated out of the hustle and bustle

had a couple of little winges: you said you would only take the towels away for laundry if we left them on the

was very happy with the early check in service provided, the cleanliness of the room was excellent, very friendly

nice big room. i loved the gym. great breakfast

no answer when we called room service 3 times, ended up going out to a restaurant instead.

didn't use the gym or restaurant and didn't get breakfast so can't comment on that

laundry. smell of detergent in the clothes.

laundry

on the carpets and also asked for early check in had to wait till half 4 to get checked

the pool, comfy bed, amazing view, breakfast

that we had to pay extra for wifi

dropped my laundry within 5 min at 1:30 am because i called to check for the eta, and it was actually ready

the cleaner managed to throw my swimshorts out with laundry and i am still yet to receive them

we were given late check out and breakfast as an apology but our room key stopped working at 11 so we couldn

the gym area and pool was very useful to de-stress after my working day

late check out available

have met with the morning manger hannah and explained her the situation which she said it s the laundry firm

service, food, drinks, cleanliness, atmosphere, location, value for money, room service, pool, gym, hotel lobby

m instead of 3pm) arrived at 1pm to be told wasn t ready so was only allowed in

room service breakfast was beautiful and late check out of

rooms were clean, spacious and just beautifully designed

speed of the service in the bar and restaurant is so slow

comfy bed, great view. free minibar & wifi, shower warm and powerful. clean towels, perfect

the late check out that cost of 10 per hour the restaurant food could be better

birthday so they left a balloon and message in the room - staff we re really friendly - room service was quick

some more snack/ small portion bar dishes such as a charcuterie plate or cheese plate to order with evening

close to the laundry room, early mornings were a bit noisy

we were on the ground floor and the constant moving of laundry trolleys outside was rather noisy

being woken at 445am by laundry vehicle clattering roll pallets right outside out bedroom

laundry service done during our 3 night stay (the cleaning staff were super friendly but over

reminded me of fresh laundry

great for kids, football pitch on roof for kids to play, and fridge of treats for kids for free.

football pitch on the roof was the cherry on the top , my son sent hours up there playing with kids he just met

the gym could be better

grandchildren were delighted with their view of old trafford, sweets & drinks free from the mini bar & exceptional

facility is very limited without gym and rental service of bicycle.

booked 2 nights as advised by the staff as i needed an early check in on the second day

staff we very friendly and professional roof top bar was superb fabulous choice of food and

on new years eve, we ordered room service from the menu

decoration and style of the room was beautiful, the bar down stairs and bar/restaurant upstairs

com to visit before christmas but both of us were sick along with our kids, booking

wifi in my room (10) wasn t great

forgot to leave wifi details in the room, i had to call someone to

room service ended at 8.30pm for hot food

i wish there was a menu in the room for room service and how to get breakfast in the mornings

very picky point but the room service sandwiches could be a bit different

noisy, sounded like the rook was above a busy laundry room

loved the room very spacious especially the bathroom. room service was great and very discreet.

poor wifi, kept cutting out, would have been fine if mobile reception was okay but it s i a bit of a

the beds were super comfy and the breakfast was excellent - the bacon was something else, amazing

of it paul front of house reception staff kitchen staff bar staff and restaurant staff all amazing absolutely

location of the room (212) was noisy during the night - not sure if we were above the laundry or kitchen but a

the wifi is also non-secure, once connected i was able to view lots of other guests devices on the same

said she would speak to the manager and when we eventually got to the room it was a lot of rose petals, not

town centre location are my pet dog was allowed to stay.

i also had prepaid for some strawberries and rose petals to be in the room upon arrival as this was a valentines

clearly an extra pound or two spent on the linen, and a good laundry service in use

laundry, weak wifi, noisy, and with some drunken and drugged people, some even vomit at the

night stay, 1st night we were disturbed by the drunk public and bottle banks, plus the laundry collected 6

dirty laundry carts constantly in hall by lifts

bar was spacious but cosy

they didn t have basic services like umbrellas, laundry bags, etc.

early check in and late check out was at a very reasonable price

breakfast the next day was very nice, good ingredients and the room was very cosy and quiet

the lasagne i had from room service was cold and chewy :(

nothing wrong with the breakfast and the staff all brilliant and smiling

there were marks all over the walls in rooms and corridors, mess on the carpets, dirty laundry left outside

pool was run by a private spa people had paid for a spa day and there was kids from the hotel running about and

pool was amazing

the breakfast was fantastic and staff really helpful and friendly.

breakfast plates were very small which smacks of penny pinching to deter guests from consuming too

only one towel so went to reception to ask for a second only to be told there was an issue with laundry facilities

t leave laundry trolleys in the corridors all day because wheelchairs and pushchairs etc need to pass and

three containers purposefully broken (to avoid people stealing them) no slippers in the room no laundry bag for

i really have to mention something i would say i noticed there was no laundry bags in the room

bar staff were very friendly, sampled some cocktails which were delicious and reasonably priced, breakfast was

can hear is large banging all night, then the aircon unit was banging like mad, outside is the laundry room,

a very bad neck the next day, the room was very disappointing and the hotel had piles of dirty laundry in the

only minor issue was the room was missing a few items - laundry bag, bottle opener etc so i had to ring reception

laundry outside room on arrival - it was 6pm

dirty laundry outside room on arrival - it was 6pm

resorting to use the stairs which took you through laundry stores into unpleasant back areas of the hotel

dirty room, other people s laundry left in the room, fire alarm set off by someone at 6am

- finally, although it isn't a cheap feature, it would have been made better if there had been a laundry service

staff refused to let me leave a bag of clothes at reception for collection by laundry service

customer service skills, had to walk through a back alley stairwell outside and through the staff laundry room

no laundry service, very expensive 3rd party service that replaces it.

central location,cleanliness, comfortable bed and clean laundry.

room we stayed in was above the laundry room so was very noisy

i also liked the option of not having housekeeping for 2 nights of our stay to save on laundry and cleaning

that there was a laundry service but this was not correct and no washing machines on site

room was on the ground floor near reception and the laundry room, it was really really noisy

the site had laundry which was a big bonus, and it was free

great with soft fluffy large towels kitchen well equipped including dishwasher tablet and laundry powder this

being able to do laundry in the room made a huge difference

there are cooking and laundry facilities, plus a dishwasher

wifi is a bit hit and miss.

breakfast - gym facility

was only a 5 min walk from the train station and view from the hotel bar was lovely and relaxing

the bar area and view of the city a must see staff very friendly

ordered room service for breakfast & we asked for it to be delivered between 9:45am & 10:15

it smelled like dogs and it says they have laundry service on booking

wifi connection was not clear.

be ready for kids screaming all night until 4

wifi broken. broken door look replaced with a door chain only.

easy check in and out and free wifi in a great location what more could you ask for

hotel laundry was quick and efficient

room 625 - right next to one of the laundry pantries, housekeepers constantly banging the door shut which woke

the staff was very professional, effective, gave wise advice, and i had a gym included

even managed to get me an early check in

comfortable clean gym with excellent equipment

stay 2 nights, cove minshull provide cozy apartment for both or us, we do laundry in unit, safe and warm which

because kids had the twin room they ended up with a much bigger bedroom than the parents and had an ensuite

we were 2 adults and 2 kids and had plenty of room

we didn’t use the extra room at all, as it was not connected, and i couldn’t leave my kids alone

i didn t get a chance to go to the gym but it was a lovely extra option to have at no extra cost

organic products and no single use plastics are a bonus as are the large rooms, kitchen and laundry facilities

great plus being able to do my laundry and dry it in the room itself

great facilities, well designed hotel. big plus was having a laundry in the room

the detergent for the laundry has a very strong scent

no kitchen towel not enough plates/crockery not enough glasses not enough cutlery wifi not working tv not

they have laundry services and early checkin options

the noise in room 126 when the laundry van came in the early hours

have been nice if breakfast was included and late check out fee could have been deducted from request to stay

wifi available and if there was it wasn't pointed out to us

good service. great location. nice staff. clean room. nice access to the bar near the lobby.

convenient location, good breakfast. great discounts at bar for concert goers.

a very smart and modern hotel and the room have good views and massive windows the wifi is ultrafast and the

perfectly neat, cordial staff, large room and nice breakfast.

the early check in request was able to be honoured and the check in and parking process was very simple

great as we were going to a gig at the arena nearby as part of our romantic weekend away from the kids

where they can to do their bit for the environment, reminding guests to consider the amount of laundry generated

but im giving a big shout out to the housekeeping staff who were lovely, especially the man doing laundry who

is no refrigerator in the room, no ventilation in the bathroom and no laundry service available, they said

but instead no one anywhere in the hotel had access to a facilities or clean laundry cupboard

wasn't a laundry option when i was there despite saying so in the website

given upper floor room where all the laundry is processed - constant noise and chatter outside my door from

room was next to a laundry/store room

laundry trolley was in the middle of the corridor for the 3-days stay; room was never cleaned;

back only one pillow supplied and of substandard quality the bathroom pod was unclean there was a laundry crate

we didn't have breakfast but it didn't look very nice.

free laundry facilities great

great, free laundry services also

the only piece of advice would be to supply washing powder etc in the laundry room

ironing board, iron, laundry room, fitness room, excellent parking

has accessible gym and laundry room

also, when we checked into our room at 3pm there were piles and piles of laundry in the corridor

laundry service is provided by an unreliable third party and the hotel is no help when the third

great location, good bar area & lovely room

breakfast was amazing probably one of the best i ve had

got a nice workout at the gym each day

couldn't get adequate support on the laundry process.

without prior authorization or explanation after explicit assurances that only laundry fees ( 160 from

food and drinks at the bar were exceptional and not overly priced for the hotel itself

only 1 thing that was a let down was the wifi and tv

so many facilities: gym, bar, computers and charger facilities next to the tables in the lounge area

i was woken up at 6am as my window overlooked the bins and laundry area and they were emptying bins and offloading

placed in a room next to the laundry/cleaning room which meant at 6:30am constant banging and slamming of doors

noisy with bin or laundry collection at 7am

location clean comfy bed nice bar fantastic breakfast

small room, very small bed, soft pillows, despite being a pet-friendly hotel, there was no option to eat at the

could not access wifi

the bar was classy and friendly; the room was spacious and uber cool; the breakfast was amazing - so

wifi works very well

wifi works well

it would have been good to have the option of having dinner/room service, but we understand the problem with

a cleaner who we made contact with confirmed she had been in the room to replace laundry bags

went above and beyond for my husbands birthday by upgrading us, balloon, card, free mini bar, late check out

stayed one night for a night out they facilities an early check in at no extra charge and even gave out a

to ask for qr code for room service as nothing in the room

room service menu very limited

were lovely and great with our kids

in between interconnecting rooms don't turn off so if kids are used to sleeping in the dark you have to shut

it was also nice the bar stays open late so after seeing chase and status we could wind down and chat with the

staff need a little more bar tender training e.g pouring pints.

i am disabled and a very gracious employee called zoltan was off great help with my breakfast

lastly,some of the pillows had the damp smell of undried laundry

i think it maybe got mixed up with the laundry

the wifi was great, i was able to work remotely and do teams meetings

location friendly welcoming staff clean room pizza was yummy chicken and mushroom for our room

the bar was very nice and heated.

used laundry was thrown on the floor in the corner of the landing, the carpets don t seem to have seen

till nearly 2 o'clock, then the staff decided to make loads of noise in the hall way taking the laundry bags

not just the room itself, but the hallways as well which were also packed with dirty laundry and don't even

laundry in the corridors no toilet paper in toilet sink was blocked toilets/ bathroom wasn t fit

the staff were so lovely and i liked the bar a lot

very convenient for train station and shopping. lovely staff, nice bar food was very good

nice little bar behind reception

connection to wifi could have been better displayed

room service was attentive, timely, and the best quadruple chips with truffle and parmesan with

all the amenities we needed - we were delighted to see there was a room service menu and the prices were fair

location , great vibe , nice bar n staff are nice n helpful

missed the breakfast this time, but cannot wait to stay here again in the near future and have the breakfast

drinks in the bar were reasonable prices and well presented

didn t think i booked with breakfast so it was a pleasant surprise

breakfast was perfect with the guidelines being followed with so many breakfast choices to suit

to be lack of amenities for guest, no microwave, no guest laundry besides send away service with a cost

only negative was that you could hear a laundry room clunking away during the day.

they lost my laundry!! although they will reimburse me the cost of the lost items.

staff for help / advice and wasn t offered anything apart from a tip i could pay 50 to their laundry company

an hour wait for room service!

modern, comfortable and quiet room + functional kitchenette + tasty breakfast + on site laundry and gym (with

remember, she was an absolute star assisting me with all queries as well as what i needed for the laundry, these

the room (apartment) was cleaned and tidied every day and there was a shared laundry i could use too

well fitted out, it was warm and homely well furnished, beds were extremely comfortable and ample laundry

have free laundry for guests