went to the pool at 9:30am and they were out of towels and said it would be an hour before the laundry was done

put me in a room that was above the laundry, which shakes the room and is very loud

i loved the whole experience. i especially enjoyed the jacuzzi and pool very relaxing.

kids running around halls late at night being loud screaming also running and very loud and

no free wifi-- this was a business trip. breakfast was 10.00.

guest laundry; breakfast; pool; proximity to my destination

pool accommodations for kids plenty of room in the hotel room itself

of policing hallways of unattended running loud scoccer team kids about age of ten

could not get through the wifi and the front desk could not help so the bottom line is l had no wifi at all and

digital key was such a great new help staff was very friendly and helpful pool/hot tub and gym were excellent

they had a laundry room, and there were grocery stores, gas stations, etc

the wifi was the pits

wifi was easily accessible

the wifi was completely unreliable, and doesn't really qualify as

would have been good to known if there was any wifi available: there was no paperwork in the room at all - so

dog/s & cat/s for free, clean sheets & towels everyday for free (so if your tired of always doing laundry

the pool laundry room room service

laundry available in 24/7 staffed lobby so no security worries and change for machines always

and gave me a rag with cleaner to wash the floor and a bag to put the sheets in and take to the laundry room

people sitting around the lobby some doing laundry

very clean and new with nice pool and gym

pool too small

very clean and new with nice pool and gym

also used the indoor pool

pool is outdated, smells strongly of chemicals, and no hot tub like other higher star hotels

breakfast buffet was good but a little pricey

free wifi is a big plus for me. free parking as well. exercise facilities on premises are great.

the prompt response to any requests, such as additional toiletries or room service, further demonstrated the

room service was not available

laundry machines take quarters (i hadn t used physical cash in two weeks, but then had obtain

pool, laundry room

pool was great room was very clean

having a gym in the facility was great

loved the freedom of a kitchen in the room, being there with my kids during the trying time having an area we

laundry room / microwave

is extremely nice, they provided clorox wipes in the hallways, and allowing customers to use gym

swimming pool water could be warmer

great location. large selection for breakfast

hotel, staff, and breakfast was all excellent

to do laundry, dryer was out for my stsy, working so i didn't have time to go to a laundromat so had to

great location, close to highway, super clean, good breakfast. would highly recommend.

clean, gym was good enough to get a workout in

location , stats and breakfast

clean room, nice staff, kept up, not worn down,adequate parking, payphone

loud sounds of people in parking lot late at night

i would definitely stay here again, pet friendly and kid friendly as their is plenty of space to roam around

easy access and parking

there was know breakfast

breakfast was included when booking, but did not exist at the motel

indoor pool and that it is pet friendly

big property, nice pool and outdoor areas loved thr fully stocked utensils in the kitchen big

kitchen

pool was really cold. furnitures need to be updated (sofa and chairs were quite used).

free parking and two bedrooms

it has everything we need-laundry, food, kitchen, gym

room was awesome very clean. loved having a full fridge. staff so nice breakfast was great

fabulous breakfast

selection of breakfast , friendly and helpful staff, clean and comfortable room - value for money

a comfortable room, fitness center, on-site kitchen, coffee and breakfast in the lobby, fast free wifi, et

a great deal, and hardly anyone was there - large spacious rooms, premium bedding - nice indoor pool and jacuzzi

wasn't really fond of the breakfast

we spent most of our weekend there at the pool and hut tub area with our kids

the pool was not available or any spa treatments

would highly recommend and we will be back next year since our kids are coming back for crew nationals

for problems in thr room * bathrooms are clean * location and neighborhood is exceptional * kitchen tools are

location, cleanliness per friendly, breakfast, gym.

the rooms were clean and the pool was great too. loved the shower as well.

breakfast was awesome

beautiful room and full kitchen was exceptional....feather bed and pillows perfect!!!

but twice and was only getting partial payments at a time when getting my money back even the laundry was

the room was much larger than we expected and we loved having the entire kitchen to use

breakfast was nice - we got there early and there were a lot of self-serve options set up

only booked this hotel because my kids wanted to use the pool , the pool is closed because they can not find a

loved the studio room, breakfast was amazing and front desk people were so helpful and nice

good and reasonably priced laundry facilities

the one and only drawback was no on site guest laundry.

laundry facilities could have been all working breakfast tables sticky

wifi worked well, guest laundry was convenient, and overall the staff was helpful and pleasant

the wifi .

convenient laundry

the beds were uncomfortable, the wifi wasn't free and the folks in the room next to us had a dog that

no free wifi and unless i was planning on picking up a crack addiction

pet friendly, pretty quiet, nice staff.

no free wifi dirty beds noise rude stuff

laundry on site was important as we were there for a lacrosse tournament

room they assigned was loud next to laundry mat for the entire hotel

free laundry powder and dryer sheets as well as the staff

there are laundry facilities on site

parking was a bit inconvenient

no self-service laundry, shower pressure was weak, and started in a damaged room.

this hotel as it said it had a guest laundry but it didn't - you had to send clothes away and we didn't have

there is no laundry facility for guests

no laundry

room service knocking on the door @8:20am twice while we are sleeping security guy entered the room

the front desk staff about a door that wouldn't open and she said it was broken, asked where the laundry was

room was located above the laundry facilities

our room was across from a noisy industrial laundry for the facility

laundry availability, friendly, helpful staff.

work properly leading to the ruin of some food, the drain stopper in the bathroom was stuck, no laundry soap,

front of my room there was a laundry room and because of the fact i was sleeping in a living room it was a but

we took advantage of the gym and the laundry facilities

laundry was expensive too

and you gave this old lady a shuttle ride back and forth with out hesitation

breakfast was great, room was excellent

gym has very limited options

hockey kids staying there were running around the halls yelling & banging on doors

to ask for a hand out but i am irritated about the ants they got into all of our clothes and my kids were scared

apex center in areea is a draw for kids so hotel has lots of families

comfortable bed, super cold ac, great location great gym

bathroom area was very small and also it doesnt have on property laundry services.

frayed synthetic, the rear stairs and only access from the parking lot smelled badly of mold and laundry, the

noisy since the trucks load and unload all the time, there's also a humming sound coming from the laundry room

you have to walk through the laundry and bar service areas to get to the room

should have daily laundry facilities and owner should remove carpet running between restaurants, serving area

breakfast, laundry facilities, pool

laundry room excellent

the dryers were all out of service so i could not do any laundry.

s a comfortable hotel with the necessary facilities (the laundry room was a great benefit ) and very nice

friendly staff great bar service

had pool, fitness room and laundry

laundry underneath my bedroom was very loud too

laundry

the self service laundry was out of order for the 3 nights we were there.

very accommodating and accepting of kids being kids.

we had to wash our own towels when we did our laundry

the bathroom was huge which my dogs appreciated it was clean and the laundry service was

rooms were dirty, the hallway to the room was dirty and had a smell the laundry facility was not

price and the fact that it had a guest laundry room

of the rooms smelled like smoke we asked for a late check out as we were going to the theatre the housekeeping

the gym and pool

beautiful, clean hotel with nice pool area.

loved the cleanliness, really nice room with a beautiful bathroom and closet area, and nice pool

also the gym and pool area were great

the gym and pool

old & no laundry.

most of the time the staff were excellent, we encountered (as an example) laundry carts blocking the hall

very nice buffet breakfast. free usa today. quiet, friendly.

clean, spacious, and comfortable! staff was nice and the breakfast included was great!

excellent beds. great breakfast. perfect for family with kids.

the wifi connection in the room was terrible.

were friendly however they were unable to process a payment from my card to get change for the laundry machines

wifi is slow, and you gave to watch advertisements in order to be able to use it

very clean rooms and facility, breakfast is very good. location is great.

room was cold, facility reeked of cigarettes, wifi was exceptionally weak

parking seemed limited.

little room in the corner near the ice machine turned out to be a laundry

laundry area on each floor; nice idea

hard to get into and out of the parking lot.

everything was awesome my kids love it thanks

breakfast not there because of the coronavirus. but rooms and everything was ever clean

clean, well appointed, laundry, pool, gym

clean laundry room, gym, and pool made this emergency, business trip easy

fireworks display in the parking lot across the street was a pleasant surprise and the location was convenient

breakfast, facilities, location, my kids loved the pool with warm water as well as the scrub mommy

liked the christmas decorations and trees, and the heated pool was great, and the spacious room

sugar ants running rampant in the room and laundry or garbage bags in the hallway pretty much 24/7

great parking

reason a i booked this mini -overnight gateway with the kids was for relaxation and for the kids to use the

we enjoyed the pool, starbucks, and mostly the fire pit outside.

pool was a little cool

provides a grab and go breakfast, dishes and utensils for cooking, towel set, a coin and card laundry operated

like laundry this was likeud83dude00 at 5 6 pm could not find front desk

had nice laundry facilities they did have pans, dishes, and other kitchenware (but no pots) for the most

comfortable bed, laundry self service available

50 cents i was was short to finish my laundry

rooms were clean, breakfast was very good.

breakfast ends at 9 am, that is very early to end breakfast.

breakfast was very good

breakfast is a typical hotel breakfast

it was a nice breakfast, staff was very accommodating

asked the lady at the front desk for the laundry and she said i had to give her my room number before she can

to highways, was very clean, beds were comfy, breakfast was a bonus but not the best hotel breakfast we ve

contemporary, spacious rooms; good gym and connected to restaurant and bar in adjacent sheraton

excellent breakfast. comfy beds. on point decor. helpful staff.

we only didn't have the breakfast because we were going somewhere else for breakfast but we saw that there was

passed out drunk in front of the 4th floor elevator late at night; blocked the entrance to the laundry facilities

no laundry

wifi wasn't free

the carpeting has been removed, which is a good thing, but then sounds echoed, like in an empty warehouse

no breakfast. no microwave. no fridge. no pool. ridiculous charge for wifi.

1:00 am on saturday when getting in, i smelled gas near the side entrance which is next to the laundry

it had a laundry room

quiet despite nearby pool area and laundry area

couch and a cot in the kitchen (instead of 2 bedrooms with queen beds and a pullout for the kids)

kitchen and bath room was really nice and clean

i had to call down to the front desk from the self-service laundry room

peter at the front desk was great the bar was convenient the room amenities were wonderful

nice kitchen

the pool was closed so the kids were disappointed

the egg dishes were not warm, and ask your chef to devise a better hot breakfast menu

nice room, helpful staff (john, jacob, anita), easy parking, laundry facilities.

onsite laundry is a huge plus for those staying multiday - hard to find elsewhere

was no room service but i understand it was because of covid

don t like the fact that you are placing order like being in a bar or restaurant

they provide liquid body soap, shampoo, conditioner, body lotion and a hand bar soap

needed to be mowed, the front desk was even old, there dips on the 2nd floor you could see from parking lot,

kitchen is dirty stoves don't work the bathroom is disgusting the tub fills up with water that last

there was water damage in the wall by the kitchenette with bubbles in the wall

parking

extremely loud parties going on in parking lot

location - i can walk to the hospital and medical campus even though they no longer provide free shuttles (but

location, gym, shower/bath

shanelle was my lunch server at the sonoma bar and she was outstanding; friendly, informative and responsive

they did have their own restaurant but my kids wanted burgers and so we ordered grub hub

very clean. rooms large. great restaurant. pleasant staff. pet friendly.

no guest laundry or pool

enjoyed the free coffee and cookies in the lobby, as well as the breakfast

was seems only for 1st night friday, on saturday i got huge headaches bcz it was arriving a team kids with their

clean parking was excellent

loved the fact there is a bar and good dining place, great coffee in the morning over all i would stay there

she helped me get quarters for laundry and provided the soap

paying for parking and laundry

nice room and the ease. and the laundry facilities

one of ltwo laundry machines is not working.

new nice clean spacious room. hotel even has guest laundry room, i needed that.

having the ability to do laundry was very helpful this trip

we went to the burger fixin's bar and they had great food

our kids were looking forward to using the pool but it was under construction

checkin nice gym bar lounge friendly accommodating front desk and space attendants nice

2nd room ac don't work and pool close hope the open the pool soon i going back soon.

gym seems poorly maintained

there is free parking and free wifi

rooms, and i could not connect to their wifi there, however they did give me a discount because the wifi did

room, with quite nice wifi access

laundry on the premises was a huge draw for us so we could wash uniforms

the bedding made me itchy, i think it may have been a reaction to the laundry detergent

laundry facilities, wifi and computer with printer facilities

laundry area and

minimal bar facilities after 10pm

ground floor reception, lounge, breakfast area, business center, laundry and pool are all clean, well maintained

gum & laundry facitilies were nice too

we were pleased to find a clean, efficient laundry room

there was a washer and dryer down the hall if we wanted to do laundry

love that they have laundry onsite too($2/wash,$2/dry)

easy-to-use laundry facilities

no room service, the waters in hotel are baby sized for what you pay and very small room

finally a nice higher standard hotel in worcester. nice rooms and great gym.

breakfast had little for small kids, e.g. pancakes, bacon.

gym