wifi doesn't work my room smelled like cigarettes

wifi in room did not work

wifi

the receptionist was ok smiling . the bed was comfortable. wifi ok.

may be they can do a bit of effort toward the wifi. good connection, but a bit slow.

is difficult to use the laundry machines app inside the laundry room due to no wifi signals available inside

no laundry, knowing that its mentioned in the description

no laundry service - very disappointing

they have a guest laundry room which i liked and it was a walking distance from supermarkets and pharmacy ,so

having a laundry facility on-site was a great help too

appreciated available laundry

were no laundry bags in the room and no trash bags in the wastebaskets

the breakfast is included in your stay and laundry on site.

laundry very reasonable to wash and dry clothes

laundry facilities were there

kitchen and laundry

breakfast was awesome loved the gym and the staff was absolutely welcoming and accommodating.

kitchen in the room, very convenient

the free wifi worked fine, in both the room and the lobby

the room was clean and the breakfast was delicious

downside is no parking and if u prefer to do ur own laundry no laundry room

a bit pricey. should offer free breakfast.

way too over priced for one of my kids to eat a piece of

the bar had a beautiful patio area with outdoor seating which was excellent

not seeing any kids in the lobby but perhaps summer it ll be more family oriented

patrick at the front desk was helpful and pleasant. room service was good.

i loved the pool and the jacuzzi

ve been nice to have a in lobby store 24hrs / also there s no room service

gym and pool under renovation

the staff was great, the room was as great, pool area/ gym was great

no laundry service in the hotel.

self-service laundry, they do have valet dry clean service but it s kind of inconvenient and a bit expensive

the springs pierced your back, even for the kids

did not like carpeting. seen better carpet in the gym.

gym

guest laundry, swimming pool and jacuzzi

so many amenities gym, pool and spa, laundry room, ice machine that all came in extremly handy.

laundry was a bonus when into a lengthy holiday

it was nice that there was a pool and whirlpool, laundry facilities and a gym

also had indoor heated pool and laundry and dryer on

free laundry facilities

there was also free laundry facilities for guests to use, which was awesome

free laundry

that i thought would be good is to have a dispenser for washing liquid and dryer sheets in the laundry room

we can get coffee for free. and they have free laundry ! i ll back again :)

is there not to like, rooms were clean, breakfast was amazing, a laundry room available for use

laundry facilities sign stated see hotel store for detergent but when we went they were out

cash to use the laundry

there is a laundry on the 2nd floor as well as a gym, i didnt use the gym but it looked decent

laundry in hotel walked to subway right on hudson river gorgeous view of nyc skyline

i lost my laundry, and the hotel compensates me with points.

i loved the gym and all of the restaurants in the hotel

the bar downstairs is pretty good too and the hotel is surrounded by our many good bars in

their slogan whatever whenever obviously doesn t apply to room service requests

great location, the hotel gym is well equipped. beds are very comfortable.

i also saw a laundry area

should provide laundry facilities on every floor , was only one washer and dryer on the 3rd

laundry service is not available

it has a laundry room and a gym

they have a parking spots.

no laundry

no laundry and no breakfast!

walls and right on the highway so not the quietest place no wifi- i forgot to ask but was surprised

no wifi

friendly staff, enjoyed the smoking room.

food, drinks, room service, laundry services, etc very expensive

perhaps, for clients who have to miss breakfast, room service can put together some sandwiches, juice, yoghurt

also, the room service was very good

junior suite (2 double beds) was terrific for our family with two young kids

there s a nice small park for the kids

have stayed in this hotel several times we enjoy the spa the cleanliness the staff is attentive and

the rooftop bar, for hotel guests only, was absolutely beautiful

amazing rooms and spa and gym. lovely staff. good location

the gym

amazing rooms and spa and gym. lovely staff. good location

no laundry or microwave & jug

during our stay we also attempted to get same day laundry service done 2 days before our scheduled check out

no being able to smoothly send out laundry was a bummer

gym very small and minimal equipped , no laundry service, forgot to make up my room twice

the view of the rooftop bar, whenever it is not occupied by local business kids.

no laundry

in hoboken, plenty of shops, laundrys, chemist, ferry and also bus available

they don t have room service at

they didn t tell us that you have 2 make reservations for the pool ahead of time

the desk staff was friendly, the room service meal was excellent, and the waiter was friendly.

excellent spa with world class services

but particularly the courtyard and drawing room reserved for guests , and the lovely pool

hard for two to do room service- guess i need a bigger room

super location, very quiet and pool was superb

felt the pool could be a bit warmer since it isn t really a lap pool.

laundry service is dry cleaning not proper wash/dry as listed

asked about coin operated laundry and they said that there was none

no room service, on site gym, or laundry service

housekeeping is obviously an issue everywhere during covid -bags of laundry or trash in the halls was visible

laundry pickup doesn t work and we had to bring it to the front desk by ourselves

very nice gym with free laundry service

standard king room was a good size, and the gym had phenomenal views including free laundry for gym clothes

expensive for what you get, the peleton s in the gym didn t work, the laundry benefit was great but 4 items

is great, as are the facilities generally, the roof top bar, the bathroom amenities, free laundry for gym use

pool would have been nice

service and attention to detail from the laundry to room service and housekeeping

room service: 1 coffee is $9 + tax 9% + tip (20% nicely added so you don't have to count) = $11

the food, the water, the curated bar in the room and the products in it, bed was super comfortable, restaurant

24/7 room service

breakfast is very good. we ve been having room service. service was fast

wifi was not free

loved the location, great room and loved the gym!!!

bed comfy. gym nice housekeeping nice.

gym and pool were closed, but all restaurants opened

the burger bar in the ground floor was very nice, especially since we got nice food vouchers every day, a

no mini fridge. only ice machine in basement. no laundry service, only dry cleaning.

no laundry. could definitely use mpre light.

small rooms, lack of amenities like gym or dining options

coffee bar in lobby

there was a great little bar and resturant and the neighborhood was very convienent with close access to

free wahers and dryers to do your laundry

laundry facility is useful for travelers

the room was nice and bonus to my stay was having laundry facilities available for use (just needed to book

i like the laundry

even guest laundry room with vending machines

hotel is great location to every thing its has great view restaurant on top has laundry room to was your clothing

i loved the amenities... the water stations, wine hour, laundry center and computer stations

they had nice extras like the laundry

laundry is very convient and efficient

was available at the guest laundry, but would prefer these in my room

room was right next to the laundry chute and every hour in the night, it sounded like someone was trying to

pet fee 150

also, wish the gym was a little more updated

had flown a long way and requested an early check in if possible which was accommodated so we were very happy

easy check-in, kind staff, easy access to wifi. room was very clean and well layed-out.

i used the laundry service and the gym, both really efficient and of great quality

the cost of the laundry service was ridiculously high and no coffee/tea facility in room

didn t replace the laundry bag though or the water in the mini bar

liked the bed sheets and the pillows, wifi is free, staff very friendly, location perfect because metro is in

very very small. no public space to spend time, no restaurants. very small gym.

better laundry service current one is too expensive

staff attentive and more than helpful, food in restaurant on ground level excellent and fitness gym facility

excellent location, super friendly staff, very quiet and well sound proofed room. good gym.

great gym and the staff were very helpful

front desk nicholson, alberto, diana, doormen, housekeeping, room service

booked incl breakfast 3 adults - 3 kids and we could eat those on the mezzanine or room

the restaurants en bar in the restaurant are a bit formal and not so stylish

it was wuth little kids that just wanted to sleep late at night

the room service open the door without permission

bar soap for the shower

no kettle in the room to make own tea or coffee, laundry service was expensive.

charged us for service they haven t done (overnight, expedited laundry)

beds, big, spacious rooms, decent gym, decent room service options

the front desk staff was very accommodating, giving me a 2:00pm late check out

roof top bar has fantastic potential but could be a little more cozy .

good wifi connection from the room

breakfast was help yourself buffet style with great waffle making machines, our kids loved them

it was nice having a little bar in the lobby, but it was not well-stocked

price, very comfortable, recommended for all types of guests, excellent breakfast, has a good gym and the staff

and wifi were not acceptable

gym was incredible, food , service, friendly smile

rooms were not ready due to laundry situation did we had to wait for a king time in a back room

there's no restaurant or laundry service for guests

there is no laundry

they allowed us to do an early check in and had complimentary water

gym is really lacking equipment, it has treadmills and dumbbells

was my third stay at this lovely location, amenities included ( internet service, free laundry and gym as well

gym was well stocked and laundry free.

kitchen so you can make your own meals, there is no room service; there is a gym area and also a laundry area

free laundry room, on site snack store, free wifi, a complete kitchen in your room

once you check-in, you will see they give you a laundry room, a gym and other homely comforts which you do not

i gave them my trouser for laundry and they lost it and guess what

don t have breakfast ud83euddc7,don t have laundry services and else machines for

42 floor, went down 5 flights of stairs not happy, ended up taking a service elevetor down to the laundry room

it sounded like a broken laundry machine was on right next to our wall

from a junior suite on the 51st floor facing one world tower, the 911 memorial and the oculus, room service and

no laundry but good room service

we asked for 3 laundry bags and only one was given

lobby - room - staff -location - bed -bathroom- wifi

no laundry but good room service

the gym is roomy and well-equipped too

very well prepared/ informed about hotel amenities (eg, restaurant hours) - not spotless clean - room service

the only thing was missing for me the space and the equipment of the gym

loved the hotel, the rooftop bar and the gym and we will definitely be staying at modernhaus again in the future

the room service lunch and breakfast, complicated to understand the schedule and where to

shower drips a bit if you don't use the overhead and are only using the attachment, the room service was good

high service charge for room service orders

great spa facilities and good buzz in the bar

good example of this hotel is wifi

hotel, excellent four seasons service as always, room was very nice, spa has steam room and pool, good position

i got interupted by a bar refresher person in the middle of a call who didn't even pay attn to what i asked

shower took forever to get warm, laundry was not delivered (had to call)

wifi was slow

would be nice if there was a spa & gym

the diner is great as we are a family so worked well for the kids vs the more formal restaurants

the gym needs work.

laundry:very very expensive

we enquired about the laundry service and it would have cost anywhere from $10-$18 per item (even for individual

have coffee machines inside of the bedroom and there was a bit of issue when i wanted to use the laundry services

jazz, cinema, gym, oyster bar and location

gym is a bit small and odd shaped

a mix up with our laundry meant we had some hassle on our last day

window overlooked an alley and it was loud with the laundry pickup and the trash pickup late at night

i had some laundry done overnight which didn't come back till 2

asked for a late check out which was confirmed by staff but ended up being woken up 3 times by cleaners

the size of the room the gym is not big but it has enough for a quick workout (good set of dumbbells, and a

laundry service is embarrassing

we loved sitting by the cozy fire in the bar with a cocktail each night

tea and coffee in the room , woke up jet lagged and had to ring room service and get charged 21e for 2 coffees

rooms nice and beds very comfortable, room service exceptional

also it says in the site there is 24 hour room service

it has a free self-laundry and you only have to buy the soap and softeners, they serve a good breakfast and

the best part was the free laundry in-house facilities

downside was when housekeeping accidentally put a child s teddy in with the laundry

the staff is very helpful and laundry is a great addition

i liked that there were free laundry facilities - we used them twice

free wifi was unusually great compared to my other hotel wifi experiences

we didn't have breakfast there, we were with a wedding party so ppl were all over the place!

the hotel staff was exceptionally polite as the hotel featured a mini bar in the room

fri/ sat night.. too much noise at bar .. too many kids those nights..

the gym didn't have a good selection and the heat was difficult to get right.

the coffee shop turn bar at night was much needed

we took advantage of the equinox gym pass

no with kids 2

room service, no servi bar, no breakfast, no complementary water bottles in the room

it s a boutique hotel - however, the lack of room service or food service on the premises is a slight miss

the bar was great. breakfast was good too

the free breakfast was high end

central location, beautiful interior, nice staff, wifi worked perfectly

comfortable room, lovely bathroom and shower, great quality toiletries provided, loaded snack bar and fridge

clean room, well equipped with mini bar and all other essentials

we got up to our floor at 5pm (an hour after check in) there were piles of garbage bags and dirty laundry all

there's a laundromat just 6 minutes away where you can do your laundry

to argue over the kind of sheet) and he said if i really needed one he would have to go to the laundry room but

no laundry service and the hallway had very bad smell

wish laundry facilities were available

wifi didn't work

we had was a little small for us as we had 2 teenage kids with us but was very clean and well serviced

the gym is well stocked and has a separate yoga room

we went up to the rooftop bar for a drink before we went to broadway for a show

also, they have a nice bar on floor 20

there s no laundry and the chat with staff feature was never responded to

( had to ask to have laundry bag delivered and then when done asked again to have it delivered to the room)

ironing board leaked on my shirt and no laundry facilities to help sort it out

clean laundry trolley (presumably with bedding) stood at the elevators near our room for over a day -

gave us a 5pm late check out when our flight was

no laundry and the way breakfast was organized was confusing

no room service for two nights

maintenance: bathroom sink and floors were a little worn down and even after room service we still found some

gym was only machines and no weights, mats or space to do other types of workouts

everyday room service

hotel is as expected with big rooms, free parking, gym, swimming, laundry

not a great area, no done for you laundry service.

- we also loved the laundry room for guests on the 9th floor, real good price and they sold everything to do

parking and laundry acility.

laundry room has a washing machine and a dryer

linens and towels were extra soft and the lovey and common areas smelled divine - like fresh laundry

the gym is also good

the bed, the hotel didn t have a elevator straight to my floor, the wifi.

brilliant gym and rooms are very comfortable

fabulous atrium with a dark and moody bar at its base

really helpful having the guest laundry - $2

loved having access to the guest laundry facilities 10 days into a trip too

we also used the laundry room which was very helpful and affordable

location, price and laundry room was a plus.

there is also a guest laundry and a little convenience store (overpriced of course, but at least it's there)

laundry no microwave to heat up a meal no fridge

the lack of laundry service was also disappointing

well kept and clean, plenty of space for luggage, etc was consistent with clean towels and laundry

two bottles of water every day, map of newyork on the reception, wifi available

room service- cookies were overdone room - very small with little to no closet, smaller space

no laundry service.

good size room, free wifi nice shower

split our 4 kids up into two separate king rooms

pet friendly, no extra fees. comfy bed. fairly quiet area at night to get some sleep.

ice machines rooms r small parking was expensive no room service for food or any necessary

asked for a room with view, which was confirmed before we arrived; anyhow we looked at a chinese laundry service

great facilities - but gym is a bit too small

the wifi was also a little slow by manhattan standards

the bar was great, all the staff are incredibly friendly and kind. great ambiance.

stuff, great bar and rooftop well designed and crazyyyyy coffe shop inside

no self laundry at this location.

noise in hallway (maybe air handlers or laundry?) shook the room

room didn't have a microwave or refrigerator the sheets were itchy on our skin maybe it was the laundry detergent

no laundry facilities

no laundry service

friendly staff, location and guest laundry

there is a self laundry in

there is also laundry units downstairs and a small gym

we made use of the laundry service on the ground floor, opting not to purchase laundry detergent as we had

laundry facility and coffee in public area

place's only downfall is not having any laundry facilities

no laundry service ud83dude14 no variety of food in breakfast ud83cudf73

continental breakfast was lackluster. nothing bad but nothing to talk about.

- wifi was a quite slow

coffee and breakfast and gym

shuttle to ny, free parking!!

clean room, comfy bed, okay breakfast

the manager accommodated with a late check out which was great

breakfast that was not included in price and that was a surprise for us that was very nice from the

parking can be a bit tight if you have large suv or truck but not a problem lots of spots available

hotel could use an indoor pool and bigger gym facilities.

more breakfast options

room was great, the bed really comfy, and the restaurant for eating in and room service is

was told that the gym was tiny so told to use crunch instead, then ended up having to pay for a pass, hotel

ordered the room service and food was fresh and warm in less than 30 minutes

service was bad, laundry service inefficient, housekeeping inefficient, i stayed there before, and i liked it,

services that came with the hotel room and the 'all inclusive' amenities for guests - wifi, laundry, dry cleaning

my laundry took 48 hours instead of 24

the room was clean, the staff was very accommodating, the room service was quick and attentive.

of a great location, hip vibe, nice rooms, great on site food & bar and the fact they have a gym is the icing

we would have appreciated to have a refrigerator in the room. the wifi wasn t very reliable.

wifi was fantastic, always stable and quite fast

great wifi

the wifi in the room was a bit slow but worked perfectly in the lobby.

wifi was extremely slow

had to go out for early morning coffee and breakfast, but they did give a voucher for the morning meal

good value for money breakfast is also good

boutique hotel in the middle of soho, quiet room, great bed, good wifi, very friendly and helpful personnel,

in asking the front desk what the wifi password was, i was directed to read the letter i had missed in the room

location, breakfast, small cosy hotel

we ordered room service. it was fast and excellent.

there was no room service from sunday evening through monday at 7 i stay here in part so i can get coffee

service you can get a cappuccino at 530 am in 10 minutes in a city where if a hotel has room service of any

understand the restaurant / bar was under renovation but this significantly changes the product

i had an accident and was on crutches they were willing to let me have another room with a late check out on

second floor work area and bar was lovely

room service pricey

room service/guest services are via an in-room tablet and service was prompt and again, with

the tablet in your room to order room service was great

room service on the expencive side, but location was great so i guess you get what you pay for

no washer or dryer for laundry. no fridge or microwave. very small room.

laundry too expensive they shud have coun

no laundry on site. would have been useful, as we got caught in a downpour.

no laundry facility

self service laundry would be great

the prices in the spa were exaggerated so we ended up not using it

the spa was terrible

style; location; restaurant and bar are beautiful and spacious; food and drinks quality

the other hand, when i dined at a small table by the bar at the other end, one evening, the service was risible

apparently other than guests, members can also use it and the gym and it actually feels like an outside gym

the laundry facilities were great as well only cost $1 to wash and $1 to dry and my clothes were

the laundry was very economical and breakfast though included we decided to buy provisions from the

the staff was helpful and friendly. the laundry room is nice. the room was comfortable.

my room was clean and exceeded my expectations and the laundry room was clean and affordable

there is self-help laundry, for a dollar or two

also much appreciated that they were able to accommodate my early check in request (coming from a 18h flight)

no coin machine in the laundry area

guest laundry was really useful

on top of that, the amenities are stacked: a laundry room, a gym, and even a computer center in the lobby for

location, easy to book, price not bad for the room we got, liked that there was a laundry room and gym, view

the finish is nice and gym is basic but helpful.

i went down to the bar after it was closing, the consierge brought a glass of wine to my room

we needed to order pizza for the kids and had challenges using our phone and the receptionist offered to do it

i did not use the gym but checked it out and it was well equipt

the room service breakfast.

the gym was amazing and also empty, which was a plus

didn't have a laundry bag in the closet.

breakfast is great at reasonable price

breakfast was abosultely amazing

my kids slept on a different floor

breakfast was delicious and the orange juice was amazing

it is self service or they will do the laundry for you at very reasonable prices

they don t offer room service or a laundry

no laundry

2 adults and 2kids it’s little a bit small but we only sleep in the hotel that’s why it’s totally fine

the bed was also ok for my two adult size kids, but not as comfy as expected

- more choices desired in the breakfast

lobby which are very much welcome at the end of the night and things that you never want to call room service

first person at front desk had a bad attitude when i asked for possibility of early check in

they allowed me to have early check in and late check out

wifi does not work, there is no slippers, no bath robes

they either do not change the bed sheet or the laundry is done poorly.

they don t even have laundry

night laundry guy was nice and provided towels and sheets which i have to change myself

on site gym was minimal which is fine, however a lot of missing or broken equipment

wifi is alow

breakfast was delicious and the choices excellent

lobby and lobby bar are great

breakfast was nice and generous

nice bar and food on property, but also good restaurants close in the neighborhood

staff, great atmosphere, really well located, having breakfast included was really convenient

amenities, good breakfast, helpful staff, laundry, all included

much common area space such as the library and computer room, vending machines, lounge, lobby, laundry room

breakfast, near subways, friendly staff, laundry service

appreciated the laundry

super staff, super neighbor hood, good breakfast, laundry

attention to details w room service was excellent too

no doorman and limited room service after 10:30pm

gym is well equipped and the service is solid

easy reliable wifi

room service very very quick

no laundry/dry cleaning 3

the daily credit offered for the restaurant/bar and mini-bar was a nice surprise

have 24 hour room service, except the night i wanted it

room service is a little overpriced.

was art deco beautifully decorated helpful staff, good bar great restaurant great place to unwind in the