laundry facilities and lots of hikers including us coming through

everything was lovely, except the wifi which was admittedly spotty. beautiful location.

nice breakfast and free parking during the stay

was when we checked in -our car reg wasn t taken so a couple of weeks later received a 100 parking fine

room was good for family of four people including 2 kids

old laundry bags and residents glasses and plates left in corridors and not moved the whole time of our

is a broom cupboard very small with a view of the staff smoking area, empty beer kegs over the laundry room with

next to the laundry room which was constantly used 24 hrs a day very noisy

laundry was left out as discussed with housekeeping but not done

had a back bedroom which was near their laundry room

arrived for check in and our room was ready but we had climb over some dirty laundry towels and cleaning stuff

upon speaking with the staff member we where told we couldn't check in the now due to no fresh laundry being

outside our rooms were piles of dirty laundry and plates with left over stale smelly food that we had to walk

we went back outside and a gentleman in the corridor told us that the laundry had been delivered late but he

pool table. friendly staff. breakfast

hottub was fab and upstairs was amazing with the bar pool table and big screen karaoke and all the

the kitchen did not have a blender and toiletries were barely enough

was a huge amount of of space - a large living room, kitchen/ diner and upstairs games area

wifi downstairs bedrooms games room big tv

it is also dog friendly which for was great for our pet dog to tag along

laundry delivery trolley banging into wall of apartment and noise from rolling on ground for over

no pancakes for breakfast

room service was

amazing! lovely room with a view over the loch. great little bar and restaurant.

it was low season) there was a much more extensive restaurant menu, all of which was available at room service

the laundry area needs work

they have laundry and parking, which is great

the bistro was nice. the landscaping was very nice. the laundry facility was excellent

metal fences propped up against the walls by our entrance, bags of laundry hanging around outside our lodge

we were able to do laundry fairly inexpensively

first time and don't know that pool and other restaurant/bistro is in a different building, or laundry is a

location able to use on site laundry facilities beautiful grounds good size, and absorbent, towels comfortable

laundry on site

check in was delayed by 2 hours due to delay in laundry delivery

ample parking

also available: a common living room and a self service laundry equipment

we managed to do a bit of laundry which was useful

was so comfy and cosy,with lots of room,and the use of facilities ie laundry room ,kitchen and sitting room free

cosy,with lots of room,and the use of facilities ie laundry room ,kitchen and sitting room free wifi was a great

not a great place to have taken my parents and kids

great feel of space - high ceilings. loved the pool. staff were wonderful. very fast cheap wifi

was perfect, food was great, facilities were fantastic for kids and staff were really friendly and

room with beautiful view food was excellent staff so friendly and helpful spa was brilliant place was spotless

, eg soft play, golf

wifi was fast

location on loch was beautiful. dinner was amazing. laundry facilities were appreciated.

the hotel does have a laundry self service which came in handy

i can't wait to come back i will be bringing my kids as well the view and location is breath taking

also disappointing that the wifi as well as tv was not working

welcome from katerina in reception and in the bar area

the laundry was returned damp and all my shirts had to re ironed before use.

from reception, housekeeping, laundry, room service, the restaurants, afternoon tea, and the activity teams,

waited 20 mins for a drink in bar ud83cudf78 apart from that it was excellent.

bar, restaurant and pool facilities were all fantastic and the staff at the grill were so accommodating and

the facilities (gym and spa) were great

the main room and adjoining room for the kids were both of a good size

very nice location. superb breakfast friendly staff

plenty of parking and good food in the restaurant which was served by a great team that seemed to enjoy being

for those travelling with pets, the hotel provides a possibility to be seated in the conference room for

nice clean place if be happy to take the wife to , out of site parking for motorcycles

sparkling clean, fresh, quiet, friendly, super helpful dealing with our laundry!!

first class accommodation, friendly host, excellent breakfast

very clean and comfortable. nice breakfast suitable for during this time.

good location nice staff. comfortable beds good breakfast

spotless, parking on site and 1 minute walk from amenities

laundry van arrived at 6:30 outside our room and made a lot of noise, woke us up

history and the location were great; the staff were great, and the laundry lady worked very hard to have our

dirty/oily marks on the sheets - perhaps a problem with the laundry

very noicy room due to laundry machines

laundry service

needed vacuumed, laundry sacks were left in corridors all day and night, trip hazards, cupboards left open with

our room wasn t ready when we arrived and cleaning staff have all laundry at out our door still when we got

plenty of parking

room, very clean sitting on the patio outside in the sunshine using the swimming pool and the gym plenty of

room, very clean sitting on the patio outside in the sunshine using the swimming pool and the gym plenty of

shower was hard too work and very slow, room was small and noisy next to the laundry

wifi was poor but not imply

this didn't bother me that much but the wifi didn't work in the room either (it did work in the adjacent coffee

mattress was uncomfortable at one side and wifi wasn't good

wifi in room 1

was phenomenal tea coffee with early birds tweeting ud83dude00 peaceful home safe in hygiene laundry facilities

it was very clean room was perfect spacious car parking breakfast was lovely

too short a stay, parking at times difficult even though fairly considerable parking grounds

rooms where clean comfy breakfast was great too

comfy bed, clean rooms and breakfast was fine

breakfast allocated one if the lodges with parking outside the door

wifi didn't work in my room however there was 4g on my phone so no worries

had a deluxe room loved the spa bath and the fact that the bathroom and the hallway had underfloor heating a

had a lovely bar meal and my husband recommends the parsnip

we stayed for 2 nights but there was no room service and when we returned after a long day out the tea/coffee

the bar and restaurant closed too early for us

both breakfast and dinner were superb (definitely recommend to book dinner at their restaurant)

wifi was very weak / slow

location was beautiful, staff really friendly and polite. good parking

manager who greeted us was not the most welcoming and we could hear her talking loudly to the bar worker about

the room was sold as mountain view but actually looked over a parking lot and garden

gas fireplace in the room

this is down to the staff and the warmth of the lounge and bar area, where you can sit, read, have a cuppa or

large room with cosy fireplace and coffee machine was excellent. all food was exceptional.

would be good if bar menu was extended/available early evening

dinner was very good with good choices. no laundry facilities

guest laundry on site

position of room looked out over laundry collection. window catch broken/loose.

and since you offer laundry service a washing machine that doesn t take several hours to do one load

i found out on this trip that i could do laundry which was a big bonus

close to the water and to some cafes and laundry for 6 pounds

window with tattered curtains hanging out on east gable, and alarm continually sounding in laundry area

john provided an excellent laundry service for modest cost

do the laundry, but never mentioned they charge 6 for it

rooms were clean smell of laundry powder from bedding smelt nice

parking was a little limited, had to park around the back of the hotel on two occasions

stunning location and a big bonus was the pet-friendly lounge upstairs with the picture window

when we returned from a day out, our bedroom had been left unlocked by room service and the window was wide

staff were excellent, friendly and enjoyed a chat view from bedroom was superb good off road parking tea and

views across the loch, the rooms were very spacious with easy parking

the lack of a laundry service meant we had to look elsewhere to freshen up our clothing.

friendly staff, beautiful rooms, restaurant & bar had fantastic ambience , will definitely be

staff in the morning were great. even our dog got breakfast. so very pet friendly.

another plus, you don t hear the noise of the busy bar downstairs when your in your room in the evening

had to ask for wifi at the bar as the information didn't come with the room

no laundry service even though it was advertised as such on booking.com

i've done some laundry here and that was a welcome treat for my dirty clothes

the staff were helpful & friendlyb & there is an ev charger just acoss the road

wifi could have been better (but it was nice to not be connected) and the room was a little tired

easy location and plenty of parking. breakfast is nice!

parking was good

handy location with good car parking. clean room, friendly staff. good breakfast..

every member of staff, from reception to restaurant and bar to the handyman, mike, who helped us fix our bike

the wifi was when it wanted to work, so instead i didn t bother

easy to find and good parking

wifi is terrible in the rooms so if you need to work like we did then you have to go to a more

kids go staxk of oankakes and tjere was only 2 little timny thin pamcakes howevwr plenty more to

especially the bar man in the gin bar, he completely made our stay with his excellent knowledge and great chat

outdoor spa and pool facilities.

does not have a kids club or play park

but disabled access was full of laundry bags

their scotch whisky selection in the bar beds improving ud83dude01.

there is free wifi for internet and it was rock solid (i had a little trouble connecting, but that is the fault

tv, wifi, hairdryer, tea and coffee, toiletries in room

room service by chamber staff could be improved

the members of staff that we met at breakfast and in the bar were super helpful, friendly, smartly dressed and

car parking was a little awkward but otherwise, nothing else wrong.

would definitely be better that the bar could open earlier than 6pm

we arrived there was no parking available for our guest house but was able to use a parking space that was

parking was easy

loved the spa bathtub

welcomed with our pet

i book it for a wee change and love the space and the spa bath

the room was gorjus, the staff were helpful, the location was idyllic, it was pet friendly, the breakfast was

no parking

the bar i found a bit depressing

we didn't play golf, but it looks great

the good - i had one of the best room service meals i've ever had, pretty perfect duck with berry jus and

partner played a round of golf while i had a massage and used the spa the golf course is very run down more like

lovely big bed and bath plus was very warm and clean and good room service

to go up to our room and got to our floor out of the lift we was greeted by a huge pile of solid laundry on the

spa was closed haha but will be open now

parking is free, plenty and close to hotel ( basically on site ) staff were great and helpful

lots of facilities in spa currently inoperable

friendly staff. great food and service in the bar. awesome breakfast.

very welcoming and friendly staff. pet friendly.

easy parking outside the hotel

the parking was on street but we did know this on booking so not a surprise.

breakfast was fresh, delicious, and offered many traditional scottish choices

clean rooms, cosy bar with open fire and good atmosphere

friendly and caring atmosphere - great bar and beer garden - spacious and comfortable bedroom - lovely meals -

great bar and beer garden

we requested early check in & they were able to oblige

they allowed us an early check in and welcomed our dog, even offering to let him out in their yard in our

with anything so the only suggestion i would make would be to use the function room away from the bar for evening

the breakfast was exceptional and we loved the little bar area

very welcoming hosts nice lounge and bar excellent food - breakfast and evening meal

wifi touch and go but free

very nice little bar and common areas that we used for a drink in the evening

good traditional stone detached. quiet at night. good wifi

the room was next to a communal kitchen and so we felt lack of privacy

on arrival as no booklet/guide to tell us what parts of the property we could use (the living and kitchen space

of our room could have been better, one of the windows was broken and could not be closed, the wifi was not

we stayed in the yurt, with a cozy fireplace and comfortable bed

it was a little quirky, melanie was lovely, made us feel really welcome and cooked us a lovely breakfast

staff welcoming and supportive and the breakfast and bar food good

couldn't see the cars on the road as we were exiting the parking lot and the road is busy and cars run fast

safe parking

room was large with good wifi

wifi in the room could be better

room service- i had already messaged ahead to get a menu- was told that it would just be what was

property not a chance but if you are missing anything from the room you can get it at asda as room service

we liked the laundry service

wifi was awful. tv controls impossible to understand and no guidance in room.

the hotel was excellent value for money, and room service was very efficient

uncomfortable, doors slamming, kids running up and down

business centre facilities and wifi good

no laundry facilities

room itself- ground floor opposite the laundry room

staff member told me that they had a problem with laundry etc which had held the room cleaning of the room uo

for very early check in at airport, reception staff were excellent, wasn’t expecting much from breakfast

25 for pet in room with no pet facility, perhaps cat owners would pay 30 to incl a litter box in room

the restaurant and bar was awesome

parking area ample and well lit

free wifi

excellent wifi you had to keep your dogs on a lead in the grounds but there is a great walk 100 metres from

evening meals were excellent and so was the breakfast. room and tv and bathroom were excellent

the corridor outside our room there was a dirty trolly and a dirty table things on the carpet laundry bundles

- was away from main guest area & near laundry room / staff area - hence suspicion as to who was making

no idea why the floor is invaded by housekeeping (who were lovely btw), laundry service and maintenance at 9am

have been nice if public computers for the internet and laundry facilities had been available

we got an early check in and a late check out

rowing machine broken in gym.

minimal gym facilities but there are complimentary gym options nearby.

spend hours roaming around the hotel looking for hidden gems like the reading room and even the gym (not really

female in the bar controls the whole place

the gym. very poor equipment .either bits missing or old equipment.

the wifi was not good.

the breakfast choice was good and the service efficient and friendly

good wifi. a bit too loud as the room was exactly under the kitchen. but otherwise all was fine

wifi in room 8 was terrible.

to us they gave us upgrade,, which we were surprised but the room was downstairs,, just under kitchen and dining

t to be expected i would think) i also really didn't like the smell of the toiletries and the laundry detergent

also next to a noisy laundry room

and the bar especially the front area where you have an excellent view of the street and can people

we had a nice stay though, restaurant and bar onsite are both great

location was great. very comfy bed.24hr room service.

the wifi was very fast and stable, which allowed me to do work while i was there

the free wifi

breakfast was nicely cooked,

peaful lication with nice restaurants and tge botanic park for kids

breakfast was good and friendly staff