the location,the hot tub pool table and karaoke were all a massive hit,beds were super comfy,great parking and

the kitchen did not have a blender and toiletries were barely enough

location,the hot tub pool table and karaoke were all a massive hit,beds were super comfy,great parking and quick

games room was a winner for our family, kids absolutely loved it

the kitchen was really well kitted out and the log burner was a lovely addition

upon speaking with the staff member we where told we couldn't check in the now due to no fresh laundry being

we went back outside and a gentleman in the corridor told us that the laundry had been delivered late but he

arrived for check in and our room was ready but we had climb over some dirty laundry towels and cleaning stuff

outside our rooms were piles of dirty laundry and plates with left over stale smelly food that we had to walk

poor room service

next to the laundry room which was constantly used 24 hrs a day very noisy

had a back bedroom which was near their laundry room

old laundry bags and residents glasses and plates left in corridors and not moved the whole time of our

is a broom cupboard very small with a view of the staff smoking area, empty beer kegs over the laundry room with

laundry was left out as discussed with housekeeping but not done

the hotel does have a laundry self service which came in handy

location on loch was beautiful. dinner was amazing. laundry facilities were appreciated.

the bar food was excellent and well priced.

the bar was also very welcoming in the evening particularly when it was raining outside

also disappointing that the wifi as well as tv was not working

laundry facilities and lots of hikers including us coming through

no wifi in the room and wifi in the bar was not working for us

room was good for family of four people including 2 kids

loved the restaurant and bar with the warm fireplace

checking into hotel and giving my vehicle details for free parking at the hotel, i have now been given a 100

breakfast allocated one if the lodges with parking outside the door

wifi not great/intermittent but wasn t an issue for us

room with beautiful views, huge comfy bed and brilliant spa bath and shower, really friendly helpful staff,

large shower tray instead of the spa bath, would increase accessibility, be easier cleaning, and allow the

better instructions for use of spa bath dinner menu could be better. their

also, our room didnt have wifi

that good and the second thing what we didn't like was because we had to buy normal coffee from bar because that

location is picturesque. plenty of parking.

i had to ask bar staff about gym opening

was plentiful & nice , staff were all very friendly, hotel was spotless, bar prices were reasonable

laundry facilities - although a bit

the other entrance to the building situated in the dirty laundry/bin area used by the entire complex including

metal fences propped up against the walls by our entrance, bags of laundry hanging around outside our lodge

they have laundry and parking, which is great

we were able to do laundry fairly inexpensively

location able to use on site laundry facilities beautiful grounds good size, and absorbent, towels comfortable

first time and don't know that pool and other restaurant/bistro is in a different building, or laundry is a

check in was delayed by 2 hours due to delay in laundry delivery

laundry on site

room service was expensive when you have children needing things, with the food to go was quite

laundry delivery trolley banging into wall of apartment and noise from rolling on ground for over

good wifi, good tv with up to date apps

spa was exceptional and the spa staff laura and coreen went about and beyond to make our experience

spa is limited. no pool

no pancakes for breakfast

no laundry service even though it was advertised as such on booking.com

i've done some laundry here and that was a welcome treat for my dirty clothes

allowed early check in as room was empty

size of room and choice and quality of breakfast

good parking outside, good internet (i was a little worried when i read the wifi reviews), i was able to catch

also available: a common living room and a self service laundry equipment

was so comfy and cosy,with lots of room,and the use of facilities ie laundry room ,kitchen and sitting room free

we managed to do a bit of laundry which was useful

wifi was a bit hit and miss but this is more to do with this area

there was no room service due to covid :/

shower was hard too work and very slow, room was small and noisy next to the laundry

wifi was poor but not imply

wifi facilities should be available, especially considering the price of a night s stay

wifi in room 1

wifi not really available/working, shower pressure low

the restaurants both dinner and breakfast were excellent with great variety of local produce (lamb,shellfish,

tables can be reserved in the bar area if you have as dog

the food exceeded my expectations - poached egg on poached smoked haddock for breakfast was my favourite but

the choice and quality of the food was excellent, both evening meals & breakfast

limited parking

poor wifi in rooms on second floor

wifi available, plenty of free parking on site

heating in the kids room

great views,plenty of parking

especially the bar staff on the evening

sparkling clean, fresh, quiet, friendly, super helpful dealing with our laundry!!

good off road parking

my son loved his custom breakfast!

good location nice staff. comfortable beds good breakfast

liked the beds (cozy and warm), the caring and welcoming hosts and the very delicious and fresh breakfast

history and the location were great; the staff were great, and the laundry lady worked very hard to have our

laundry service

laundry van arrived at 6:30 outside our room and made a lot of noise, woke us up

dirty/oily marks on the sheets - perhaps a problem with the laundry

very noicy room due to laundry machines

our room wasn t ready when we arrived and cleaning staff have all laundry at out our door still when we got

needed vacuumed, laundry sacks were left in corridors all day and night, trip hazards, cupboards left open with

spa was better than expected photos didn t do it justice

a long walk along the west highland way i was over the moon to find that the hotel had a spa where i could deeply

location, parking, pool, value..the village was great too..great staff.

the laundry was returned damp and all my shirts had to re ironed before use.

from reception, housekeeping, laundry, room service, the restaurants, afternoon tea, and the activity teams,

great staff, super facilities. kids loved it.

they gave us some espa treats and some drinks tokens as we were on our honeymoon

lovely location, great food, polite staff, great atmosphere in the tavern, swimming pool and facilities were

was phenomenal tea coffee with early birds tweeting ud83dude00 peaceful home safe in hygiene laundry facilities

free wifi worked well

very pleasant stay, excellent breakfast

really comfy beds and they accommodated an early check in for us.

car parking upon arrival staff friendly and we received an early check in 20 minutes walk into the

really nice and quiet, with on site parking

breakfast was a lovely traditional one, but there are lots of other options

wifi was very poor, and intermittent, which is a shame for an otherwise excellent hotel

the bar and restaurant closed too early for us

both breakfast and dinner were superb (definitely recommend to book dinner at their restaurant)

but disabled access was full of laundry bags

tatty carpet and bathroom no info regarding room service lift was horrible stairs worse

poor room service eg cleanliness had to ask to have room cleaned and extras like tea bags toilet rolls

wifi was very poor

member of the bar staff who seemed to like a good moan

the delicious cooked to order breakfast the parking for our car all of it

the delicious cooked to order breakfast the parking for our car all of it

really lovely place to stay. hugely friendly hosts, great location and massively tasty breakfast

the members of staff that we met at breakfast and in the bar were super helpful, friendly, smartly dressed and

the owner was friendly and the breakfast staff was attentive

the only downside is it s supposed to be a pet friendly hotel, but you can only take your dog in your room

wifi did not work in the end room, the signal booster worked once we went into the hallway

is advertised as pet friendly however this only extends to your owt staying in your room as they aren t allowed

advertised as pet friendly, but you're not allowed pets in bar or dinning room and you are advised to keep pets

and very good breakfast staff very helpful and friendly beer garden in front of hotel very nice parking in front

food, loved the bar and lounge, excellent staff

quirky old building with lovely bar and restaurant. lovely bedrooms.

the selection of beers at the bar is very good as well

staff went out of their way to accommodate our early check in for a wedding and the breakfast was superb

welcoming, top quality food and great for a diner, bed and breakfast break from the kids, 20 minutes from home

easy parking and pet made very welcome food was superb and served up by our hard working genial

the parking was on street but we did know this on booking so not a surprise.

breakfast was fresh, delicious, and offered many traditional scottish choices

log fires in the bar and bed was super comfy and views from the room of the church tower

room spotless bar and food superb staff

fabulous setting, excellent breakfast, very helpful staff, huge swimming pool

we got a complimentary upgrade, late check out and the staff were amazing

views were amazing , good for a one night get away for peace and quiet from the kids

the food was excellent and service in the lounge, bar and restaurant were spot on

wifi was intermittent and slow. tv system was tempremental.

to go up to our room and got to our floor out of the lift we was greeted by a huge pile of solid laundry on the

location bar food all good

friendly staff. great food and service in the bar. awesome breakfast.

spa was closed haha but will be open now

easy to find location ample parking great deal on meals good sized room fantastic river view exceptional value

room service- i had already messaged ahead to get a menu- was told that it would just be what was

property not a chance but if you are missing anything from the room you can get it at asda as room service

left before breakfast so staff kindly put together packed lunch (brilliant) food in bar was delicious

unfriendly manager poor wifi in room room was tired and dated

the larger size would struggle there was a dog staying in the room opposite us so i am guessing pets are allowed

evening meals were excellent and so was the breakfast. room and tv and bathroom were excellent

pool was lovely with tv in bathroom

we liked the laundry service

breakfast, staff very attentive and smartly dressed, this goes for all staff, all very helpful,

staff were welcoming and helpful with an early check in

m).

also in the process of re-jigging their information menu on the tv so i couldn't access info for room service

no laundry facilities

staff member told me that they had a problem with laundry etc which had held the room cleaning of the room uo

room itself- ground floor opposite the laundry room

off the day before) they allowed us to put the toddlers food in the fridge and understood that kids can be a

walking distance to the airport which was helpful with two small kids

no idea why the floor is invaded by housekeeping (who were lovely btw), laundry service and maintenance at 9am

the corridor outside our room there was a dirty trolly and a dirty table things on the carpet laundry bundles

- was away from main guest area & near laundry room / staff area - hence suspicion as to who was making

have been nice if public computers for the internet and laundry facilities had been available

large room comfy bed, lots of hot water, free safe, late check out, good location and parking

the young lady in the bar was also a clear asset to the hotel

all the staff we met at reception, in the bar and restaurant were courteous and helpful

place, great bed, great bathroom, very nice food and room service

excellent bar and restaurant

pet friendly

wifi very very poor in the single room that i was in

unfortunately the kitchen was also directly above my bedroom so come 8am you could hear people moving around

good wifi. a bit too loud as the room was exactly under the kitchen. but otherwise all was fine

friendly very helpful was given free upgrade to a massive family room what had everything in it wifi was spot

fact that there is a bar with small food selection is great too

t to be expected i would think) i also really didn't like the smell of the toiletries and the laundry detergent

also next to a noisy laundry room

wifi is also good

free wifi worked but would disconnect every time we returned to the room, and you have to go through the

it was very modern and had great room service

was super helpful letting us store bikes in a spare room it was good to be placed next door to kids this doesn

the free wifi

breakfast was good and friendly staff

the staff were really friendly and helpful. freshly cooked breakfast

lack of channels on the tv, was only 1/2 adult channels, rest were kids channels even after 8pm which was really

i asked for laundry services and he didn't know the price or how the service works

quite badly as if it had been used before and just tumble dried, i would suggest changing your laundry firm

very nice breakfast was fantastic, staff very helpful would definately use again if the wifi

wifi didn't work very well

wifi limited to rear of building

i asked about laundry

window had brown packaging on it, the t v didn't work and the continually humming noise from the laundry room

the laundry machine noise at night in the 3rd floor

the night, with constant loud banging from some sort of system next door (perhaps a boiler/laundry

our room was above kitchen and laundry

beside the laundry, no hot water, and no usb plugs in room

basement floor near laundry room

bedroom was in the dungeons, walked past the laundry room,

the laundry service was excellent, timely and efficient

good location, very helpful laundry staff -went out of their way to advise.

couldn t open window at night due to noise from laundry room vents on side of building

first night i was aware of the noise from laundry extractors on our side of the building but they turned off

swimming pool and spa available to use and dining and bar on top floor

swimming pool was excellent staff in all areas were friendly and helpful

gym and spa available to guests is really cool, even if we didn t get to use them in the end